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Courtney Hatch, image courtesy of Roebuck Nursing Home

The Hertfordshire campaign which gathered a national following in 2020 has become a confirmed date in the National Awareness Days calendar for 2021.

The aim of the Good Care campaign is to recognise and celebrate the dedicated care workforce we have operating in the county and to encourage individuals to consider starting a career within the adult care sector.

Throughout January 2021 HCPA will be sharing inspirational stories of individuals working in care and showing their appreciation for all the incredible work that they do.

Often overlooked, underpaid and at times under-valued when compared with their NHS colleagues, HCPA hope that this campaign will shine a light on the critical work that our care staff do within the communities that they serve.

One such person is Courtney Hatch (23 years old) , who works at the Roebuck Nursing Home in Stevenage. Courtney began her journey into care working for a local community care business as a Health Care Assistant. In starting the role, she soon discovered that she loved what she was doing and after the birth of her first child decided to make the move from agency staff to working in a residential care home setting permanently.

With support from management, Courtney was given the appropriate training and with the option of further training courses available through HCPA Courtney has gone from strength to strength.

Since HCPA last spoke to Courtney two years ago, she has progressed to become a Senior Carer, a role which gives extra responsibility. Added to this, Courtney has also completed courses with HCPA in dementia care and promoting positive behaviour. She now trains staff internally, an aspect of her role that she never imagined having the confidence to do before.

She said ‘My confidence has grown so much, and I am a different person to the one who started in care. I have had so much support and encouragement from my team to achieve what I have. This job is so rewarding, and it is wonderful knowing I can make a real change to people’s lives. I am looking forward to attending more training and continuing to progress in my job.’

On being asked what she loves most about working in care she said, ‘It’s so rewarding. You can go home knowing that you have made a positive impact on someone’s day, and essentially you are making a positive difference to their life.’

To work in Social Care requires a certain type of person, dedicated, hardworking, organised and most of all kind. If you have these qualities and would like a career where you can truly make a difference to another person’s life, then please visit www.hertsgoodcare.com to find out more.

Likewise, if you know someone who works in care who you would like to be recognised or to say thank you to them, then please take to social-media and share your Good Care stories with HCPA by tagging them in your posts @hertsgoodcare including #goodcare

Herts Good Care is a not-for-profit project funded by Hertfordshire County Council, is not an agency, and does not charge care providers, businesses or applicants to offer this free employment service.

HCPA also work closely with their partners at Hertfordshire County Council, the Care Quality Commission, Clinical Commissioning Groups, Skills for Care and other public bodies, to help make positive changes in the Hertfordshire adult social care sector.