Who can be a HCPA member?

Anyone who provides adult social care in Hertfordshire can be a member

If you are Hertfordshire based or you are in a neighbouring county and have more than 50% of your clients in Hertfordshire, you can apply for a standard membership today!

From Residential and Nursing Homes, Care at Home, Day Services, Nursing Agencies and Hospices to Direct Employers & Supported Living; all are welcome to join HCPA as a member. Membership costs just £70 per site*, annually.

The membership year usually runs from 1st April to 31st March. Apply TODAY to make the most of your membership benefits**.

*Price if paid by Direct Debit
**Please note: Benefits are subject to change

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Why become a HCPA member?

The majority of Hertfordshire care providers are HCPA members.
By being an HCPA member, you are able to access information, support and advice from a friendly, knowledgeable team in addition to:

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HCPA membership is recognised as a quality mark by both HCC and CQC inspectors

Becoming a member will demonstrate to HCC and CQC monitoring officers that your organisation is committed to continually improving your service and the standard of care you provide by actively engaging with the local Social Care Community along with regional and national initiatives.

Care Training from HCPA or our network of Approved Training Providers

Training courses and qualifications for all levels of care professionals, such as:

  • Care Certificate for NEW care staff
  • Care specific topics
  • Care leadership topics
  • Leadership skills topics
  • Champion courses
  • Care qualifications
  • Information sessions & webinars
  • Skills for Care endorsed Leadership Skills training
Access to a range of services designed to support your business
  • Impartial Assessor (fully-funded) – help speed up hospital discharges with a trusted impartial patient assessment
  • The Skills Training and Needs Analysis (STAN) – Valuable evaluation to quality assure your staff training requirements
  • Employment of new staff through the Herts Good Care Recruitment service (fully-funded)
  • A range of services from our Trusted Partners, including: discounted products such as protective and safety equipment, care-specific insurance, HR and legal expertise, catering services, creative business video services, consulting, tender writing, car leasing, and many more…
  • Access the Impartial Feedback Service (IFS) – Find out what staff, service users, families and professionals say about your service
  • Utilise toolkits and checklists to help you quality assure your business
  • Manager Coaching and Mentoring including support in a crisis
Building Partnerships and Networking
  • Access to the Provider Hub, where you can “ask us anything”
  • Be part of a collective voice for adult social care in Hertfordshire
  • Benefit from our close links to the Hertfordshire Health and Social Care network
  • Join Network Events, forums and virtual information sessions, free of charge, to hear the latest updates and share your views
  • Use the HCPA membership logo on your marketing materials to demonstrate your engagement
  • Attend subject specific webinars on high profile topics
  • Benefit from the Care Professional Academy to help support your staff, improve your staff retention, and promote the invaluable role you play in the sector
  • Access all your staff training certificates in one place through the Care Professional Academy Provider Portal
The Care Professional Academy

Access the Care Professional Academy to help support your staff, improve your staff retention, and promote the invaluable role you play in the sector!

There are 3 levels of HCPA membership:

 Click each header to read more…

Standard for subscribed members who regularly attend networking events, study days, forums,
and training opportunities for their staff.

Silver for subscribed members who, in addition to the Standard membership criteria, empowers staff and engages in Leadership training each year.

Gold for subscribed members who, in addition to the Silver membership criteria, showcase their Leadership and Quality Assurance.

Non-regulated services may achieve ‘Community Gold

» Click here to view details and criteria on becoming a Gold Member

View our current 2024/2025 Gold Members below…

Care Organisation name
Constantia Care Limited
Dependability Ltd - Canal Side House
Fortis Care Ltd
Newgrange of Cheshunt Limited - Newgrange Residential Home
Pyscare Limited - Winnett Cottage
Sleapcross House Ltd
Sunnyside Rural Trust - Hemel Food Garden
Three Oaks Care Home Limited
Watford Sheltered Workshop Ltd
Progress your membership status through engagement to Silver & Gold and gain access to a range of exclusive benefitsSilverGold
Members receive a Silver or Gold logo to display on marketing materials
Members gain access to exclusive training sessions
Care commissioners will be informed of your organisations improved leadership and transparency

Do you own multiple sites?

If your organisation owns multiple sites, we have an option that might be more suitable for you as you can apply for more sites in one go, rather than filling in one form per site.

Click here to complete our multiple sites membership form

Contact us and we will support you to apply for membership over multiple sites. Call us today on 01707 536020 or email membership@hcpa.co.uk

Are you a Direct Payment Holder?

For just £20, individuals who employ their own care staff can have access to:

  • Information and support from a friendly, knowledgeable team with links to the Herts health and social care network
  • A wide range of fully-funded and low-cost training
  • Free distance learning materials
  • The Herts Good Care Recruitment Service – at no cost

Click here to complete our direct payment holder membership form

If you are interested in becoming a Direct Payment Holder member with HCPA, please call us on 01707 536020 or email membership@hcpa.co.uk

Not based in Hertfordshire?

There are two membership options for providers not based in Hertfordshire who would like to apply for an HCPA membership. Please read the criteria below to see if you are eligible.

Option 1 – Standard Membership 

If your organisation isn’t based in Hertfordshire, you may only apply for a Standard Membership with HCPA provided the following two criteria have been met:

  1. An application is made from a neighbouring county such as:
    • Bedfordshire
    • Buckinghamshire
    • Cambridgeshire
    • Essex
    • London borough that borders Hertfordshire including: Barnet, Enfield, Harrow. Havering, Hillingdon, Redbridge and Waltham Forest.
  2. The organisation making the application has more than 50% of your overall clients are based in Hertfordshire.

Option 2 – Associate Membership 

If your organisation isn’t based in Hertfordshire, you can apply for an Associate Membership with HCPA provided the following two criteria have been met:

  1. An application is made from a neighbouring county such as:
    • Bedfordshire
    • Buckinghamshire
    • Cambridgeshire
    • Essex
    • London borough that borders Hertfordshire including: Barnet, Enfield, Harrow. Havering, Hillingdon, Redbridge and Waltham Forest.
  2. The organisation making the application has at least one site within Hertfordshire or less than 50% of your overall clients based in Hertfordshire or a confirmed contract with Hertfordshire County Council. 

Membership costs just £70 per site*, annually.

The membership year usually runs from 1st April to 31st March. Apply TODAY to make the most of your membership benefits**.

*Price if paid by Direct Debit
**Please note: Benefits are subject to change

Upon successful application the site of your care organisation can benefit from 25% off training, have access to e-news, use of the provider hub and access forums if you have a Hertfordshire County Council contract. However, the site of a care organisation making the application will not be eligible for discounts on all commercial training. The benefits of Associate Membership will only be offered on the condition that our Terms are met.

Get in touch

Send us a message and we will get back to you as soon as we can, or you can give us a call on 01707 536 020