New CQC Provider Portal Available from the 11th of March

All providers registered with CQC will be able to create an account on the new provider portal from the 11th of March. CQC had previously advised that the new portal would be available from 27th February but to ensure the best user experience the launch has been moved...

Do you need NHSmail for your CQC registered service?

NHSmail is available for free for all CQC registered care providers in England, who have met at least ‘approaching standards’ on the Data Security and Protection Toolkit. There are many reasons that providers should have NHSmail email addresses: 1 – It is the email...

Feedback required for your CQC inspections

With the new CQC assessment framework now launched in the South, it is time to start gathering the evidence required for your inspections.  Our partner, Ridouts, wrote an interesting article recently which touched on just this topic, an excerpt can be read below on...

Protecting people using wheelchairs

The impact of posture on health and function is a fundamental part of an Enabling Approach to Care. Many Care providers will use one size fits all chairs and wheelchairs without realising the potential negative impacts for the people who sit in them. CQC has recently...

Beware of fake inspectors!

One Hertfordshire service recently had a call from a bogus inspector last night claiming 5 inspectors were on their way in 90 minutes following 2 WB reports. The call was made at 11.45pm from someone called Lisa Williams claiming to be an inspector. An inspection...

Data Security and Protection

HCPA are the regional coordinators for Better Security Better Care, a fully-funded national task force who exist to support care providers manage data protection, information governance and cyber risks.  We help care providers understand data protection by supporting...