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DTSTART;TZID=Europe/London:20260810T100000
DTEND;TZID=Europe/London:20260810T160000
DTSTAMP:20260601T235448
CREATED:20260508T135604Z
LAST-MODIFIED:20260508T135604Z
UID:10002419-1786356000-1786377600@www.hcpa.info
SUMMARY:Safeguarding & Capacity
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course covers the key principles of safeguarding and an individuals rights regarding capacity. It identifies different types of abuse\, along with the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a care professional must do if abuse is suspected or alleged. \nLearning objectives:\n• Recognise signs and symptoms of abuse\n• Summarise how to respond to suspected or alleged abuse\n• Identify the national and local context of safeguarding and protection from abuse\n• Recognise ways to reduce the likelihood of abuse\n• Explain how to recognise and report unsafe practices\n• Recognise the principles of Mental Capacity and how this relates to effective safeguarding \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/safeguarding-capacity-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260810T100000
DTEND;TZID=Europe/London:20260810T160000
DTSTAMP:20260601T235448
CREATED:20260511T141753Z
LAST-MODIFIED:20260511T141753Z
UID:10002430-1786356000-1786377600@www.hcpa.info
SUMMARY:Safeguarding Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\n\nOne day course at HCPA \nThis course for managers and professionals responsible for overseeing safeguarding practices within their organisation\, provides a comprehensive understanding of the key responsibilities of safeguarding for managers in protecting adults at risk of abuse or neglect. \nDelegates will explore the impact of current legislation\, learn how to respond effectively to suspected or alleged abuse\, and develop skills for collaborative working across agencies. The course also emphasises the importance of supporting colleagues in safeguarding processes\, ensuring a proactive and informed approach to protecting vulnerable adults. \nLearning objectives:\n• Understand the impact of current legislation for the safeguarding of adults at risk of abuse or neglect\n• Understand how to respond to suspected or alleged abuse\n• Understand how to participate in inter-agency\, joint or integrated working in order to protect vulnerable adults\n• Understand how to support others in safeguarding \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/safeguarding-manager-responsibilities/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260810T100000
DTEND;TZID=Europe/London:20260810T160000
DTSTAMP:20260601T235448
CREATED:20260521T092410Z
LAST-MODIFIED:20260521T092410Z
UID:10002470-1786356000-1786377600@www.hcpa.info
SUMMARY:Music in Dementia Homecare
DESCRIPTION:     \nCourse fees: Fully funded\nONLY available for Hertfordshire Homecare\, Domiciliary Care and Hospice services supporting those living with Dementia\nAudience: Current Dementia and Engagement Champion or Equivalent training\, Care Coordinators or Senior Carer’s\, Learning & Development / Practice Development Leads.  \nOne day course at HCPA Campus \nFollowing training\, delegates will be invited to attend monthly 1 hour online network sessions to continue learning from others \nEntry Requirements – Delegates are required to have existing extended knowledge in dementia (eg HCPA Dementia or Engagement Champion or equivalent.)  \nDelegates should also complete this pre-learning prior to attending WATCH HERE \nDiscover how music can transform dementia care in this engaging and practical one-day course\, designed specifically for home care staff. Part of the Power of Music – Music in Herts Dementia Care programme\, this course supports care professionals to use music as a powerful\, person-centred tool to enhance wellbeing\, communication\, and connection. \nLearners will explore the science behind music and the brain\, gaining an understanding of why music remains accessible even as dementia progresses. The course highlights the wide-ranging benefits of music\, including improved mood\, reduced anxiety\, enhanced communication\, and stronger connections with others. \nThrough practical activities and real-life examples\, participants will develop the confidence to use music creatively within everyday care. This includes creating personalised playlists\, incorporating music into daily routines such as personal care and mealtimes\, and using music to support prevention\, independence\, and positive behaviour support. \nA strong focus is placed on person-centred care\, helping learners understand how to identify and respect individual music preferences\, cultural backgrounds\, and life stories. Participants will also explore how to embed music into care planning and use it to achieve outcomes across physical health\, mental wellbeing\, and social engagement. \nBy the end of the course\, learners will be equipped with practical tools\, ideas\, and strategies to integrate music into their service and support a more meaningful\, connected experience for people living with dementia. \nWhat you will learn\n• The benefits of music in supporting people living with dementia\n• How music can be used to improve communication\, mood\, and wellbeing\n• How to develop personalised music approaches using life stories and preferences\n• Practical ways to embed music into everyday care and routines\n• Strategies to support independence\, prevention\, and positive behaviour through music\n• How to share learning and promote a whole-team approach to embedding music in care \nLearning Outcomes\n• Understand the many benefits of music therapy\n• Understand how to use music to connect with people\n• Understand how to apply person-centred approaches to fulfil someone’s music preferences and overcoming mis-conceptions\n• Understand how to integrate music preferences and therapeutic techniques within life stories and general care planning\n• Understand strategies to implement music preferences in your care setting\n• Understand how to cascade to staff \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/music-in-dementia-homecare-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260812T100000
DTEND;TZID=Europe/London:20260812T160000
DTSTAMP:20260601T235448
CREATED:20260505T133400Z
LAST-MODIFIED:20260505T133400Z
UID:10002406-1786528800-1786550400@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260812T100000
DTEND;TZID=Europe/London:20260812T160000
DTSTAMP:20260601T235448
CREATED:20260511T142346Z
LAST-MODIFIED:20260511T142346Z
UID:10002431-1786528800-1786550400@www.hcpa.info
SUMMARY:Recruiting and Retaining a Competent\, Values-Based Workforce - Essential Skills for New Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\nOne day course at HCPA Campus \nBuilding a strong\, committed workforce starts with hiring the right people and creating an environment where they thrive. This course equips new managers with the essential skills to recruit and retain a values-driven team. Learners will explore the critical role that values and behaviours play in recruitment\, learning how to implement a structured\, values-based hiring process that enhances organisational culture and aligns with long-term goals. \nBeyond recruitment\, the course delves into retention strategies that support workforce stability and improve quality of care. Managers will gain insights into employee motivation and engagement\, learning practical techniques to boost job satisfaction\, commitment\, and team performance. Through interactive discussions\, learners will develop actionable strategies to build and sustain a workforce that is both competent and aligned with the organisation’s core values. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruiting-and-retaining-a-competent-values-based-workforce-essential-skills-for-new-managers/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260812T100000
DTEND;TZID=Europe/London:20260812T160000
DTSTAMP:20260601T235448
CREATED:20260513T154056Z
LAST-MODIFIED:20260513T154056Z
UID:10002456-1786528800-1786550400@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260813T093000
DTEND;TZID=Europe/London:20260813T163000
DTSTAMP:20260601T235448
CREATED:20260512T141037Z
LAST-MODIFIED:20260512T141037Z
UID:10002440-1786613400-1786638600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-7/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260814T100000
DTEND;TZID=Europe/London:20260814T123000
DTSTAMP:20260601T235448
CREATED:20260513T155351Z
LAST-MODIFIED:20260513T155351Z
UID:10002457-1786701600-1786710600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260814T100000
DTEND;TZID=Europe/London:20260814T160000
DTSTAMP:20260601T235448
CREATED:20260511T110646Z
LAST-MODIFIED:20260511T110646Z
UID:10002423-1786701600-1786723200@www.hcpa.info
SUMMARY:Dementia - Person-centred Support Care Strategies
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nEntry requirements: Prior to attending this course\, delegates must have completed the pre-learning module Introduction to Prevalence and Types of Dementia \nThis course provides all staff with essential knowledge and skills for supporting individuals with dementia. Participants recap material from pre-learning regarding the types and prevalence of dementia and engage in practical care strategies focusing on effective communication\, care planning\, incorporating life stories\, and achieving positive outcomes. The session includes an introduction to Positive Behavioural Support (PBS) and highlights the importance of using the dementia checklist in daily practice. \nLearning objectives:\n• Describe the critical role of person-centred support and the principles that underpin good practice.\n• Explain the significance of personalisation tools\, advanced care planning\, and lifework history in enabling people living with Dementia to live well.\n• Understand the fundamentals of Positive Behaviour Support (PBS) and how to implement behaviour support interventions for people living with Dementia\n• Understand the importance of effective communication in Dementia care and recognise the relationship between communication\, interaction\, and behaviour.\n• Describe the value of effective collaboration and involvement of families\, support networks\, and community services in the care and support of people living with Dementia. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/dementia-person-centred-support-care-strategies/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260814T140000
DTEND;TZID=Europe/London:20260814T163000
DTSTAMP:20260601T235448
CREATED:20260513T160440Z
LAST-MODIFIED:20260513T160440Z
UID:10002458-1786716000-1786725000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260817T100000
DTEND;TZID=Europe/London:20260817T160000
DTSTAMP:20260601T235448
CREATED:20260505T125812Z
LAST-MODIFIED:20260505T125812Z
UID:10002399-1786960800-1786982400@www.hcpa.info
SUMMARY:Care Induction
DESCRIPTION:  \n  \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £375+VAT | Non-member: £375+VAT \nFive day course at HCPA Campus\nAll sessions must be attended (T&C’s apply)\nDay 1: 17/08/2026\nDay 2: 18/08/2026\nDay 3: 19/08/2026\nDay 4: 20/08/2026\nDay 5: 21/08/2026 \n\nWelcome to the Care Induction course\, a comprehensive five-day programme designed for individuals embarking on a career in care. \nThis course aims to equip those new to working in care with the foundational knowledge and skills needed to excel as a care professional. Each day focuses on crucial aspects of care\, ensuring you are well-prepared to deliver high-quality\, person-centred support. \nContent:\nDay 1: Understanding Your Role and Person-Centred Care\nRole of a Care Professional\, Duty of Care and Candour\n• Gain insight into the responsibilities and expectations of a care professional.\n• Learn about the principles of duty of care and candour\, and how they apply in everyday practice.\nUnderstanding Person-Centred Care (Hertfordshire Connected Lives)\n• Explore the concepts of person-centred care and how they enhance the quality of life for individuals.\n• Understand the Hertfordshire Connected Lives approach and its application in care settings. \nDay 2: Communication\, Information Handling\, and Safeguarding\nUnderstanding Communication and Safe Information Handling\n• Develop effective communication skills essential for interacting with individuals in care.\n• Learn the importance of safe information handling and confidentiality.\nSafeguarding Awareness\n• Understand the principles of safeguarding and the role of a care professional in protecting vulnerable individuals.\n• Recognize the signs of abuse and neglect and know how to report concerns appropriately. \nDay 3: Health\, Safety\, Wellbeing\, and Inclusion\nUnderstanding Health\, Safety & Wellbeing\n• Learn about the health\, safety\, and wellbeing practices that ensure a safe environment for both care professionals and individuals in care.\n• Understand risk assessment and management in care settings.\nMaintaining Dignity in Care\, Equality\, Diversity\, and Inclusion\n• Discover the importance of maintaining dignity and respect in care.\n• Explore concepts of equality\, diversity\, and inclusion\, and how to promote these values in your practice. \nDay 4: Mental Health\, Dementia\, and Learning Disabilities\nUnderstanding Mental Health\, Dementia\, Learning Disabilities\, Autistic Spectrum Disorder\n• Gain knowledge about mental health conditions\, dementia\, learning disabilities\, and Autistic Spectrum Disorder.\n• Learn strategies for providing effective support to individuals with these conditions. \nDay 5: Nutrition\, Oral Health\, and Cultural Awareness\nUnderstanding Fluid\, Nutrition\, and Oral Health\n• Understand the importance of proper nutrition\, hydration\, and oral health in overall wellbeing.\n• Learn how to support individuals in maintaining these aspects of health.\nCultural Awareness\n• Develop awareness of cultural differences and their impact on care.\n• Learn to provide culturally sensitive care that respects and values diversity. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Induction
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260817T100000
DTEND;TZID=Europe/London:20260817T160000
DTSTAMP:20260601T235448
CREATED:20260511T142608Z
LAST-MODIFIED:20260511T142608Z
UID:10002432-1786960800-1786982400@www.hcpa.info
SUMMARY:Supervision & Appraisal
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nSupervision is a legal and regulatory requirement of adult care settings. This course discusses the purpose and processes of effective supervision\, together with performance management and methods of managing and addressing conflict. Delegates will learn about supporting others within an organisation’s cycle of performance management\, and how to maximise support for staff members. Legislation\, codes of practice\, and policies and procedures will be explored alongside how they influence the supervision process. \nLearning objectives:\n• Understand the purpose of supervision\n• Understand how the principles of supervision can be used to inform performance management\n• Understand how to support individuals through supervision\n• Understand how supervision supports performance\n• Understand how to identify skill gaps in knowledge and confidence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/supervision-appraisal/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260819T100000
DTEND;TZID=Europe/London:20260819T160000
DTSTAMP:20260601T235448
CREATED:20260402T160031Z
LAST-MODIFIED:20260423T105122Z
UID:10002386-1787133600-1787155200@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:  \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260820T093000
DTEND;TZID=Europe/London:20260820T160000
DTSTAMP:20260601T235448
CREATED:20260511T111122Z
LAST-MODIFIED:20260511T111122Z
UID:10002424-1787218200-1787241600@www.hcpa.info
SUMMARY:Emergency First Aid at Work
DESCRIPTION:Course fee: £95+VAT\nA significant saving on a national providers price of £205+VAT \nOne day course at HCPA Campus\n*This course involves physical activity. Delegates must be fit and able to participate*\n\nThe Emergency First Aid at Work qualification\, which conforms with HSE guidance\, provides a comprehensive set of practical skills needed by emergency first aid responders in most workplaces\, giving both the ability and knowledge to deal with first aid emergencies.\nThe qualification meets the requirements for training emergency first-aid responders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment. The qualification covers knowledge such as the roles and responsibilities of the emergency first aid responder\, how to assess an incident and recognising signs and symptoms of injury. The qualification also covers first aid skills in CPR and use of an AED. In line with guidance provided by the HSE\, the qualification supports/approves emergency workplace first aid responders for a period of 3 years\, after which point delegates will need to retake the course. Therefore\, the qualification is valid for 3 years from the date of award. In addition to this\, it is recommended that delegates refresh their knowledge annually. \nTopics covered:\n• Roles and responsibilities of an emergency first aid responder\n• Undertake Primary surveys\n• Provide appropriate first aid for:\n• unresponsive casualties\n• choking\n• external bleeding\n• shock\n• minor injuries \nDelegates will undertake theory and practical assessments throughout the duration of the course\nIt is strongly advised that delegates are physically capable of completing the practical assessment and have a minimum of Level 1 in English to complete the theory assessment. \nHaving first aid measures in place to deal with potential accidents and incidents at work is an incredibly vital part of your health and safety procedure. Hopefully\, some of these skills won’t need to be put into use\, but it is essential that first aiders are ready to act in case of either minor injury or emergency. First aid regulations can be complicated however\, and it may be that you aren’t sure if you have the necessary cover in place. \nNeed First Aid Training?\nOur First Aid at Work and Emergency First Aid at Work courses are suitable for staff members who wish to learn new first aid skills and gain an awareness. \nHow Many First Aiders Are Required By Law?\nThe Health and Safety (First-Aid) Regulations 1981 and Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 18 require Care providers to provide adequate and appropriate first aid provision to meet the needs of the staff and people using services at all times.\nHowever\, what is adequate and appropriate is quite vague and it can be difficult to know how to ensure you are legally compliant. Therefore\, in order to ensure you do have the adequate number of first aiders in your organisation\, you should carry out a first aid needs assessment. \nHow to Carry Out a First Aid Needs Assessment\nCarrying out a first aid needs assessment may seem a daunting challenge but it really doesn’t need to be. The purpose of a first aid needs assessment is to ensure there are suitable provisions in place in case of an accident or incident. While it isn’t a legal requirement for the first aid needs assessment to be written down or formal\, keeping a written record is recommended. As an employer\, you can use this assessment to demonstrate to the HSE or local authority inspector how you decided what level of first aid provision is required.\nWhen carrying out your first aid needs assessment\, remember to take into account the practicalities of day-to-day work. For example\, what do you do if your first aider goes off sick or is on holiday? Do you have someone in their place that is trained to the same level? \nHow Many First Aiders Do I Need?\nHaving carried out a first aid needs assessment you are now in a place to understand how many first aiders are required. As was explained earlier\, there is not a legal set number of first aiders that you need at work. \nSuggested First Aid numbers
URL:https://www.hcpa.info/courses/emergency-first-aid-at-work-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:First Aid,Qualifications
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260820T093000
DTEND;TZID=Europe/London:20260820T163000
DTSTAMP:20260601T235448
CREATED:20260512T141156Z
LAST-MODIFIED:20260512T141156Z
UID:10002441-1787218200-1787243400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-8/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260821T100000
DTEND;TZID=Europe/London:20260821T160000
DTSTAMP:20260601T235448
CREATED:20260107T110243Z
LAST-MODIFIED:20260107T110319Z
UID:10002205-1787306400-1787328000@www.hcpa.info
SUMMARY:Moving & Assisting Trainer REVALIDATION
DESCRIPTION:Course fee: £150+VAT \nOne day course at HCPA Campus\nWho is this course for?\nThis course is designed to revalidate existing in-house trainers in Moving & Assisting to enable them to continue to deliver internal training. Attendees must have a valid Moving & Assisting Train the Trainer certificate achieved within the last two years. Please send a copy to coursebookings@hcpa.co.uk \nWhat does the course cover?\n• To understand the principles of safe Moving & Assisting\n• To recap on knowledge and understanding of the legislation underpinning Moving & Assisting\n• To recap on knowledge and understanding of the biomechanics of the spine and the importance of good posture\n• To understand risk assessments and the importance of standardisation\n• To undertake Moving & Assisting procedures safely including safety checks of equipment\n• To participate in a practical session with the following techniques: foot on a footplate\, sit to stand\, lie to sit\, falling and fallen clients\, hoisting\, slide sheets. \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/moving-assisting-trainer-revalidation-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Education for Trainers
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260821T100000
DTEND;TZID=Europe/London:20260821T160000
DTSTAMP:20260601T235448
CREATED:20260511T113344Z
LAST-MODIFIED:20260511T113344Z
UID:10002425-1787306400-1787328000@www.hcpa.info
SUMMARY:Infection Prevention and Control Essentials
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nThe aim of the course is to provide Care professionals with a baseline level of knowledge of the principles of infection prevention control in the care setting.\nThe course is suitable for any staff working in the care sector either as an introduction to IPC or as a refresher of existing knowledge. \nLearning objectives:\n• Identify causes of infection\, how infections are spread and how to break the chain of infection\n• Identify the standard infection prevention control precautions and how these relate to practice\n• Explain the importance of correct hand hygiene and the steps of effective hand hygiene\n• Demonstrate correct PPE selection and donning and doffing technique\n• Describe the importance of recognising soft signs of infection \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/infection-prevention-and-control-essentials/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260827T093000
DTEND;TZID=Europe/London:20260827T163000
DTSTAMP:20260601T235448
CREATED:20260512T141339Z
LAST-MODIFIED:20260512T141339Z
UID:10002442-1787823000-1787848200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-9/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260902T100000
DTEND;TZID=Europe/London:20260902T160000
DTSTAMP:20260601T235448
CREATED:20260226T102249Z
LAST-MODIFIED:20260528T095902Z
UID:10002277-1788343200-1788364800@www.hcpa.info
SUMMARY:Level 2 Adult Social Care Certificate
DESCRIPTION:    \nCourse fee: £1\,000+VAT\nThis qualification is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n \n8 session course at HCPA Campus\nAll sessions must be attended (T&C’s apply)\nDay 1: 02/09/2026\nDay 2: 16/09/2026\nDay 3: 30/09/2026\nDay 4: 14/10/2026\nDay 5: 28/10/2026\nDay 6: 11/11/2026\nDay 7: 25/11/2026\nDay 8: 09/12/2026 \nThe Level 2 Adult Social Care Certificate is an ideal next step for care staff who have completed a thorough induction and have at least six months of experience in the care sector.\nThe qualification is designed to develop the knowledge and skills necessary for working in adult social care settings.\nIts objectives include:\n• Enhancing the knowledge and skills of the workforce.\n• Improving portability to reduce the need for repeat training and assessment when staff change roles.\n• Ensuring the workforce demonstrates the expected knowledge\, skills\, and behaviours in the adult social care sector.\n• Helping care staff feel recognised\, valued\, and supported.\n• Providing the workforce with the resources required to deliver safe and effective care.\n• Creating rewarding career pathways with opportunities for development and progression. \nTo be awarded this qualification\, learners are required to achieve 15 units.\n• Understand own role and responsibilities in adult social care\n• Personal development in adult social care settings\n• Duty of care in adult social care\n• Equality\, diversity\, inclusion and human rights in adult social care\n• Work in a person-centred way\n• Communication in adult social care\n• Privacy and dignity in adult social care settings\n• Support individuals to meet nutrition and hydration needs\n• Awareness of mental health conditions and dementia\n• Safeguarding adults\n• Safeguarding children\n• Health\, safety and principles of basic life support\n• Handling information\n• Infection prevention and control (IPC)\n• Awareness of learning disability and autism \nThis qualification involves attending eight workshop sessions\, all of which are mandatory\, to guide learners in demonstrating their knowledge\, skills\, and behaviours\, ensuring they successfully achieve their qualification.\nLearners are required to complete and submit coursework as part of this qualification\, in addition to being observed in the workplace. It is the joint responsibility of the learner and their manager to ensure authentic coursework is submitted within the timeframes specified by the Tutor/Assessor.\nProgress review meetings will be held with both the learner and their manager to support timely progression. \nWhat are the entry requirements?\n• Prospective learners must have completed a comprehensive induction and mandatory service training.\n• They should possess a strong command of the English language (e.g.\, Level 1).\n• An initial assessment must be submitted by each learner.\n• Additionally\, the learner’s manager will be required to attend a one-hour virtual onboarding session to understand the expectations for both the learner and employer support.
URL:https://www.hcpa.info/courses/level-2-adult-social-care-certificate-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Qualifications
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260904T100000
DTEND;TZID=Europe/London:20260904T160000
DTSTAMP:20260601T235448
CREATED:20260210T093303Z
LAST-MODIFIED:20260327T233730Z
UID:10002242-1788516000-1788537600@www.hcpa.info
SUMMARY:Moving & Assisting Train the Trainer
DESCRIPTION:Course fee: £550+VAT\nFour day course at HCPA Campus\nDay 1: 04/09/2026\nDay 2: 11/09/2026\nDay 3: 18/09/2026\nDay 4: 25/09/2026\nAll sessions must be attended (T&C’s apply). Delegates will be given one opportunity to retry assessment if not passed. \nWhat is the Moving and Assisting Train the Trainer course?\nThis 4 day Moving and Assisting people Train the Trainer course will provide you with the knowledge and skills to provide suitable and sufficient training that meets legislative requirements and current best practice\, to others in your workplace. \nWho is this course for?\nThis course is designed for in-house staff allocated to deliver internal training. Attendees must have at least two years’ experience in moving and assisting people in a care setting. \nHow is the Moving and Assisting Train the Trainer course assessed?\nDelegates will be assessed via: \n\nKnowledge assessment\nPractical demonstration of equipment\n20-min Micro-teach\nAction plan\n\nWhat does the course cover?\nTo understand the principles of Moving and Assisting\nTo understand the functions of the body\nTo understand the legislation surrounding Moving and Assisting practices\nTo be competent to facilitate independence when moving and assisting individuals\nTo be competent to use a wide range of techniques and equipment when moving and assisting individuals\nTo understand the principles of effective training\, planning and delivery\nTo provide assessment of and feedback for training delivery\nTo take part in action planning and goal setting for effective future training
URL:https://www.hcpa.info/courses/moving-assisting-train-the-trainer-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Education for Trainers
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260907T100000
DTEND;TZID=Europe/London:20260907T160000
DTSTAMP:20260601T235448
CREATED:20260506T143942Z
LAST-MODIFIED:20260506T143942Z
UID:10002413-1788775200-1788796800@www.hcpa.info
SUMMARY:Music in Herts Dementia Care Champion
DESCRIPTION:     \nCourse fees: Fully funded\nONLY available for Hertfordshire Residential Homes and Day Opportunity services supporting those living with Dementia\nAudience: Current Dementia and Engagement Champions or Equivalent training.  \nThree day course at HCPA Campus\nAll sessions must be attended\nDay 1: 07/09/2026\nDay 2: 08/09/2026\nDay 3: 14/09/2026\nDelegates and Managers should watch this 1 hour Introduction session to fully understand the requirements of the programme WATCH HERE\nFollowing training\, delegates will be observed onsite delivering music sessions\, and attend monthly 1 hour online network sessions \nEntry Requirements – Delegates are required to have existing extended knowledge in dementia (eg HCPA Dementia or Engagement Champion or equivalent.) It is recommendation that each provider books two people to attend. Champions must be in a position to effect change within their service. \nDelegates should also complete this pre-learning prior to attending WATCH HERE \nMusic Therapy has many emotional\, social\, cognitive and physical health benefits. It can help anyone at any given time.\nMusic in dementia care:\n• Promotes verbal and non verbal expression\n• Increases opportunities for meaningful interaction\n• Increases levels of cognitive stimulation\n• Promotes the use of unimpaired cognitive function\n• Enables reminiscence and strengthens self-identity\n• Promotes engagement and communication among residents through social interaction \nBy undertaking this programme\, the delegate and the care organisation commits to deliver work-based learning to share knowledge with wider staff teams\, obtaining consent from participants\, and gathering evidence to support the research project. Champions are also expected to attend monthly online networking sessions to maintain recognition within the programme. \nThe Music in Herts Dementia Care Champion aims to provide delegates with the skills and confidence to embed therapeutic music techniques into dementia care\, improving the quality of life for people living with dementia. Benefits may include improved communication and wellbeing\, reduced anxiety and depression\, increased self-esteem\, cognitive stimulation\, opportunities for reminiscence\, emotional expression\, and connection to cultural identity. \nThe course is co-delivered by HCPA and a Music 24 music therapist. Delegates will gain an in-depth understanding of social care best practice alongside expert advice and demonstrations from a highly experienced music therapist. \nOver three days\, delegates will learn to create personalised music experiences for people living with dementia\, taking into account their musical preferences\, histories\, and cultural backgrounds. Training areas include passive listening to music\, active listening to music\, playing instruments or singing and talking about music.\nLife stories and person-centred approaches are integrated throughout the course to help delegates understand residents’ individual musical journeys. Music is recognised as a valuable tool to support mood and behaviour\, helping care teams embed positive behaviour support approaches.\nDelegates will also learn to use a dedicated toolbox of resources. These include structured session plans with clear instructions to build confidence and facilitate engagement. Session plans will include warm-up exercises\, main activities\, and concluding activities such as singing\, playing instruments\, or movement\, tailored to each resident’s abilities. \nResources – Champions will have access to a resource library of tools\, videos and activity session plans to run in their care service\, in addition to communication tools on how to engage residents\, staff and families\, alongside consent forms. \nPractical activities will involve:\n• Using a variety of instruments\n• Rhythm and pitch exercises\n• Pattern recognition\n• Movement and call-and-response activities\n• Creating personalised playlists to encourage social and cognitive engagement \nDuring the course\, delegates will begin creating music session plans and a personal Champion action plan. These will need to be completed as between days two and three. On day three\, each delegate will deliver a 10-15 minute music session demonstration and receive developmental feedback to support their ongoing progress. \nAfter completing the three-day course\, an in-service follow-up observation will be arranged. This will assess a live music session and review the delegates action plan. This stage also provides further feedback and is when the service can receive formal recognition. Following the course\, Champions will benefit from a monthly support network that promotes collaboration and continuous improvement in dementia care. They will also gain access to a growing library of therapeutic music resources to enhance their practice. \nEquipment – A musical starter pack will be created for each home to allow sessions to start without any delays. This pack will include basic percussion\, scarves and an optional Bluetooth Speaker. Packs will be provided at the end of the final day of training – be sure to arrange adequate transport for collection on the final day. \nLearning Outcomes:\n• Champion music sessions confidently in a number of different ways\n• Understand the many benefits of music therapy\n• Understand how to use music to connect with residents\n• Understand how to apply person-centred approaches to fulfil someone’s music preferences and overcoming mic-conceptions\n• Understand how to integrate music preferences and therapeutic techniques within life stories and general care planning\n• Understand strategies to implement music preferences\n• Identify ways to engage with a group of people with complex needs and abilities\n• Build a rapport with residents and create a welcoming environment that supports the ‘whole person’\n• Have the ability to be compassionate and understanding of everyone’s needs\n• Know how to plan and deliver evidence-based sessions from the selection of resources available.\n• Understand how to cascade to staff through work- time learning sessions\n• Understand ways to evidence impact of music in dementia care\n• Practical observation of the 15-minute session \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/music-in-herts-dementia-care-champion-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260914T093000
DTEND;TZID=Europe/London:20260914T160000
DTSTAMP:20260601T235448
CREATED:20260226T152252Z
LAST-MODIFIED:20260327T233833Z
UID:10002295-1789378200-1789401600@www.hcpa.info
SUMMARY:Chair Based Exercise Instructor
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £275+VAT | Non-member: £275+VAT  \nFour day course at HCPA Campus\nAll sessions must be attended and coursework completed within agreed timeframes (T&C’s apply)\, and upon successful completion\, delegates will receive an accredited certificate in this subject.\nDay 1: 14/09/2026\nDay 2: 15/09/2026\nDay 3: 24/09/2026\nDay 4: 25/09/2026 \nThis course covers a variety of seated exercises that can be tailored to suit different abilities and goals. Participants will gain insights into the effects of aging and learn the importance of adopting a person-centred approach when designing exercise sessions. \nResearch shows that chair-based exercises play a crucial role in supporting older adults by enhancing independence and mobility. These exercises can also contribute to fall prevention\, making them a valuable tool in maintaining overall well-being. \nThis qualification is ideal for Care Home and Flexi-Care staff who support elderly people\, equipping them to deliver both group and individual exercise sessions. It may also benefit Community and Homecare staff seeking to promote physical activity among older adults. \nLearning objectives:\n• Know how to plan an evidence-based exercise class\n• Know how to make safe\, effective adaptations to allow all individuals to take part\n• Understand the impact of aging and the importance of person-centred planning \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/chair-based-exercise-instructor-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Prevention & Enablement,Qualifications
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260916T100000
DTEND;TZID=Europe/London:20260916T160000
DTSTAMP:20260601T235448
CREATED:20260402T160132Z
LAST-MODIFIED:20260423T105057Z
UID:10002387-1789552800-1789574400@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:  \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261021T093000
DTEND;TZID=Europe/London:20261021T123000
DTSTAMP:20260601T235448
CREATED:20260119T160308Z
LAST-MODIFIED:20260327T234527Z
UID:10002225-1792575000-1792585800@www.hcpa.info
SUMMARY:Fire Safety Study (Supported Living settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-supported-living-settings-manager-responsibilities-morning-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261102T093000
DTEND;TZID=Europe/London:20261102T123000
DTSTAMP:20260601T235448
CREATED:20260119T151303Z
LAST-MODIFIED:20260327T234548Z
UID:10002217-1793611800-1793622600@www.hcpa.info
SUMMARY:Fire Safety Study (Homecare settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-homecare-settings-manager-responsibilities-morning-session-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261102T133000
DTEND;TZID=Europe/London:20261102T160000
DTSTAMP:20260601T235448
CREATED:20260119T151859Z
LAST-MODIFIED:20260327T234557Z
UID:10002218-1793626200-1793635200@www.hcpa.info
SUMMARY:Fire Safety Study (Homecare settings) - Manager Responsibilities - Afternoon session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-homecare-settings-manager-responsibilities-afternoon-session-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261106T100000
DTEND;TZID=Europe/London:20261106T160000
DTSTAMP:20260601T235448
CREATED:20260107T110628Z
LAST-MODIFIED:20260107T110628Z
UID:10002206-1793959200-1793980800@www.hcpa.info
SUMMARY:Moving & Assisting Trainer REVALIDATION
DESCRIPTION:Course fee: £150+VAT \nOne day course at HCPA Campus\nWho is this course for?\nThis course is designed to revalidate existing in-house trainers in Moving & Assisting to enable them to continue to deliver internal training. Attendees must have a valid Moving & Assisting Train the Trainer certificate achieved within the last two years. Please send a copy to coursebookings@hcpa.co.uk \nWhat does the course cover?\n• To understand the principles of safe Moving & Assisting\n• To recap on knowledge and understanding of the legislation underpinning Moving & Assisting\n• To recap on knowledge and understanding of the biomechanics of the spine and the importance of good posture\n• To understand risk assessments and the importance of standardisation\n• To undertake Moving & Assisting procedures safely including safety checks of equipment\n• To participate in a practical session with the following techniques: foot on a footplate\, sit to stand\, lie to sit\, falling and fallen clients\, hoisting\, slide sheets. \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/moving-assisting-trainer-revalidation-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Education for Trainers
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T093000
DTEND;TZID=Europe/London:20261126T123000
DTSTAMP:20260601T235448
CREATED:20260119T154814Z
LAST-MODIFIED:20260327T234608Z
UID:10002221-1795685400-1795696200@www.hcpa.info
SUMMARY:Fire Safety Study (Residential settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-residential-settings-manager-responsibilities-morning-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T133000
DTEND;TZID=Europe/London:20261126T160000
DTSTAMP:20260601T235448
CREATED:20260119T155212Z
LAST-MODIFIED:20260327T234622Z
UID:10002222-1795699800-1795708800@www.hcpa.info
SUMMARY:Fire Safety Study (Residential settings) - Manager Responsibilities - Afternoon session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-residential-settings-manager-responsibilities-afternoon-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261127T100000
DTEND;TZID=Europe/London:20261127T160000
DTSTAMP:20260601T235448
CREATED:20260304T144220Z
LAST-MODIFIED:20260327T233954Z
UID:10002321-1795773600-1795795200@www.hcpa.info
SUMMARY:Moving & Assisting Train the Trainer
DESCRIPTION:Course fee: £550+VAT\nFour day course at HCPA Campus\nDay 1: 27/11/2026\nDay 2: 04/12/2026\nDay 3: 11/12/2026\nDay 4: 18/12/2026\nAll sessions must be attended (T&C’s apply). Delegates will be given one opportunity to retry assessment if not passed. \nWhat is the Moving and Assisting Train the Trainer course?\nThis 4 day Moving and Assisting people Train the Trainer course will provide you with the knowledge and skills to provide suitable and sufficient training that meets legislative requirements and current best practice\, to others in your workplace. \nWho is this course for?\nThis course is designed for in-house staff allocated to deliver internal training. Attendees must have at least two years’ experience in moving and assisting people in a care setting. \nHow is the Moving and Assisting Train the Trainer course assessed?\nDelegates will be assessed via: \n\nKnowledge assessment\nPractical demonstration of equipment\n20-min Micro-teach\nAction plan\n\nWhat does the course cover?\nTo understand the principles of Moving and Assisting\nTo understand the functions of the body\nTo understand the legislation surrounding Moving and Assisting practices\nTo be competent to facilitate independence when moving and assisting individuals\nTo be competent to use a wide range of techniques and equipment when moving and assisting individuals\nTo understand the principles of effective training\, planning and delivery\nTo provide assessment of and feedback for training delivery\nTo take part in action planning and goal setting for effective future training
URL:https://www.hcpa.info/courses/moving-assisting-train-the-trainer-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Education for Trainers
END:VEVENT
END:VCALENDAR