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DTSTART;TZID=Europe/London:20260803T100000
DTEND;TZID=Europe/London:20260803T160000
DTSTAMP:20260716T004843
CREATED:20260505T125554Z
LAST-MODIFIED:20260505T125554Z
UID:10002398-1785751200-1785772800@www.hcpa.info
SUMMARY:Care Induction
DESCRIPTION:  \n  \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £375+VAT | Non-member: £375+VAT \nFive day course at HCPA Campus\nAll sessions must be attended (T&C’s apply)\nDay 1: 03/08/2026\nDay 2: 04/08/2026\nDay 3: 05/08/2026\nDay 4: 06/08/2026\nDay 5: 07/08/2026 \n\nWelcome to the Care Induction course\, a comprehensive five-day programme designed for individuals embarking on a career in care. \nThis course aims to equip those new to working in care with the foundational knowledge and skills needed to excel as a care professional. Each day focuses on crucial aspects of care\, ensuring you are well-prepared to deliver high-quality\, person-centred support. \nContent:\nDay 1: Understanding Your Role and Person-Centred Care\nRole of a Care Professional\, Duty of Care and Candour\n• Gain insight into the responsibilities and expectations of a care professional.\n• Learn about the principles of duty of care and candour\, and how they apply in everyday practice.\nUnderstanding Person-Centred Care (Hertfordshire Connected Lives)\n• Explore the concepts of person-centred care and how they enhance the quality of life for individuals.\n• Understand the Hertfordshire Connected Lives approach and its application in care settings. \nDay 2: Communication\, Information Handling\, and Safeguarding\nUnderstanding Communication and Safe Information Handling\n• Develop effective communication skills essential for interacting with individuals in care.\n• Learn the importance of safe information handling and confidentiality.\nSafeguarding Awareness\n• Understand the principles of safeguarding and the role of a care professional in protecting vulnerable individuals.\n• Recognize the signs of abuse and neglect and know how to report concerns appropriately. \nDay 3: Health\, Safety\, Wellbeing\, and Inclusion\nUnderstanding Health\, Safety & Wellbeing\n• Learn about the health\, safety\, and wellbeing practices that ensure a safe environment for both care professionals and individuals in care.\n• Understand risk assessment and management in care settings.\nMaintaining Dignity in Care\, Equality\, Diversity\, and Inclusion\n• Discover the importance of maintaining dignity and respect in care.\n• Explore concepts of equality\, diversity\, and inclusion\, and how to promote these values in your practice. \nDay 4: Mental Health\, Dementia\, and Learning Disabilities\nUnderstanding Mental Health\, Dementia\, Learning Disabilities\, Autistic Spectrum Disorder\n• Gain knowledge about mental health conditions\, dementia\, learning disabilities\, and Autistic Spectrum Disorder.\n• Learn strategies for providing effective support to individuals with these conditions. \nDay 5: Nutrition\, Oral Health\, and Cultural Awareness\nUnderstanding Fluid\, Nutrition\, and Oral Health\n• Understand the importance of proper nutrition\, hydration\, and oral health in overall wellbeing.\n• Learn how to support individuals in maintaining these aspects of health.\nCultural Awareness\n• Develop awareness of cultural differences and their impact on care.\n• Learn to provide culturally sensitive care that respects and values diversity. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Induction
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260731T093000
DTEND;TZID=Europe/London:20260731T163000
DTSTAMP:20260716T004843
CREATED:20260602T100536Z
LAST-MODIFIED:20260627T162229Z
UID:10002476-1785490200-1785515400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2) (Fonthill Care)...
DESCRIPTION:    \nCourse fee: £75+VAT – This is a closed session for Fonthill Care employees only \nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course onsite at Fonhill Care (Harry Park)\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-fonthill-care/
LOCATION:Fonthill Care (Harry Park)\, Cassius Drive\, King Harry Lane\, St Albans Hertfordshire\, AL3 4GD\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260730T100000
DTEND;TZID=Europe/London:20260730T160000
DTSTAMP:20260716T004843
CREATED:20260622T103846Z
LAST-MODIFIED:20260622T103846Z
UID:10002530-1785405600-1785427200@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-9/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260730T100000
DTEND;TZID=Europe/London:20260730T160000
DTSTAMP:20260716T004843
CREATED:20260622T103651Z
LAST-MODIFIED:20260622T103651Z
UID:10002529-1785405600-1785427200@www.hcpa.info
SUMMARY:Introduction to Positive Behaviour Support
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nThis course provides delegates with an awareness of Positive Behaviour Support.\nDelegates will learn why the behaviour of concern occurs and how to avoid triggers.\nProactive and reactive interventions will be explored\, discussing how following PBS plans can enable better outcomes and quality of life for the individual they support. \nLearning objectives:\n• Explain principles and values that underpin PBS including human rights.\n• Describe reasons behaviours of concern occur.\n• Recognise proactive and reactive interventions.\n• Explain importance of tracking behaviour \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/introduction-to-positive-behaviour-support-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260729T100000
DTEND;TZID=Europe/London:20260729T160000
DTSTAMP:20260716T004843
CREATED:20260513T152231Z
LAST-MODIFIED:20260627T210647Z
UID:10002455-1785319200-1785340800@www.hcpa.info
SUMMARY:Coaching for Effective Leadership - Understanding Self Management and Resilience
DESCRIPTION:    \nCourse fee: £112.50 +VAT\n This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Self Management.\nRead more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nCoaching for Effective Leadership equips managers with practical coaching skills underpinned by strong self management and resilience. The course builds clarity\, focus and confidence under pressure\, helping leaders prioritise effectively\, coach themselves and others\, and sustain their impact in demanding care environments. \nThis Skills for Care CPD module places coaching at the heart of effective leadership\, supported by strong self management and resilience. \nThe day begins by exploring what resilience really is\, and how self management\, emotional intelligence\, beliefs and values influence leadership behaviour under pressure. Managers reflect on how they manage time\, stress and competing demands\, and how this impacts their ability to lead and support others effectively. \nParticipants are then introduced to a practical coaching model\, designed for everyday leadership conversations. Managers use this model to identify three real leadership goals and learn how to prioritise effectively – protecting what matters most while still making progress. \nThrough supported practice\, managers first coach each other on a low risk goal\, before developing their skills further and coaching at a deeper level. Built in protected time allows participants to practise self management techniques\, apply coaching approaches\, and create clarity around focus\, boundaries and next steps. \nLearning Outcomes\n• Explain how effective coaching is underpinned by strong self management and resilience\n• Describe what resilience is and how it supports sustained leadership effectiveness\n• Reflect on how their beliefs\, values and behaviours impact their leadership presence\n• Use a practical coaching model in everyday leadership conversations\n• Identify and prioritise leadership goals\, protecting their most important priorities\n• Apply coaching skills to support clarity\, focus and development in themselves and others\n• Implement practical strategies to manage pressure\, time and competing demands \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS) under Understanding Self Management*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-self-management-skills-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260729T093000
DTEND;TZID=Europe/London:20260729T163000
DTSTAMP:20260716T004843
CREATED:20260512T131125Z
LAST-MODIFIED:20260627T162010Z
UID:10002438-1785317400-1785342600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260728T100000
DTEND;TZID=Europe/London:20260728T110000
DTSTAMP:20260716T004843
CREATED:20260625T150023Z
LAST-MODIFIED:20260625T150138Z
UID:10002536-1785232800-1785236400@www.hcpa.info
SUMMARY:Bed Rail Risk Management for Managers Webinar
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £10+VAT | Non-member: £20+VAT  \n1 hour webinar via MS Teams\nThis webinar is designed for registered managers\, deputy managers\, clinical leads\, and senior staff responsible for overseeing safe bed rail practices within their service. The session will provide an overview of current national guidance\, including the National Patient Safety Alert and MHRA recommendations\, and explore the responsibilities of care providers in ensuring safe\, effective\, and person-centred decision-making. \nParticipants will be introduced to the Bed Rail Risk Management Tool\, enabling them to identify key risks associated with the use of bed rails and bed grab handles\, implement robust risk management processes\, and ensure appropriate governance arrangements are in place. The webinar will also explore practical approaches to managing falls and bed-related risks\, including alternative equipment and strategies where bed rails may not be the safest option. \nThe session will support managers to review current practice\, strengthen compliance with national guidance\, and provide assurance that bed rail decisions are appropriately assessed\, documented\, monitored\, and reviewed across their service. \nLearning Objectives: \n\nUnderstand the requirements of the National Patient Safety Alert\, MHRA guidance\, and provider responsibilities relating to bed rails and bed grab handles.\nUse the Bed Rail Risk Management Tool to identify\, assess\, and manage risks associated with bed rails and bed grab handles.\nImplement effective systems for completing\, reviewing\, and auditing bed rail risk assessments within their service.\nIdentify and address common bed rail and falls-related issues\, including the consideration of alternative equipment and risk reduction strategies.\nEnsure decisions regarding bed rail use are person-centred\, proportionate\, appropriately documented\, and subject to regular review. \nRecognise when specialist advice\, equipment review\, or referral to community-based services is required to support safe practice. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bed-rail-risk-management-for-managers-webinar/
LOCATION:Virtual Classroom
CATEGORIES:Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260727T100000
DTEND;TZID=Europe/London:20260727T160000
DTSTAMP:20260716T004843
CREATED:20260622T104702Z
LAST-MODIFIED:20260622T104702Z
UID:10002531-1785146400-1785168000@www.hcpa.info
SUMMARY:Dementia - Person-centred Support Care Strategies
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nEntry requirements: Prior to attending this course\, delegates must have completed the pre-learning module Introduction to Prevalence and Types of Dementia \nThis course provides all staff with essential knowledge and skills for supporting individuals with dementia. Participants recap material from pre-learning regarding the types and prevalence of dementia and engage in practical care strategies focusing on effective communication\, care planning\, incorporating life stories\, and achieving positive outcomes. The session includes an introduction to Positive Behavioural Support (PBS) and highlights the importance of using the dementia checklist in daily practice. \nLearning objectives:\n• Describe the critical role of person-centred support and the principles that underpin good practice.\n• Explain the significance of personalisation tools\, advanced care planning\, and lifework history in enabling people living with Dementia to live well.\n• Understand the fundamentals of Positive Behaviour Support (PBS) and how to implement behaviour support interventions for people living with Dementia\n• Understand the importance of effective communication in Dementia care and recognise the relationship between communication\, interaction\, and behaviour.\n• Describe the value of effective collaboration and involvement of families\, support networks\, and community services in the care and support of people living with Dementia. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/dementia-person-centred-support-care-strategies-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260727T093000
DTEND;TZID=Europe/London:20260727T160000
DTSTAMP:20260716T004843
CREATED:20260515T143030Z
LAST-MODIFIED:20260515T143030Z
UID:10002464-1785144600-1785168000@www.hcpa.info
SUMMARY:Introduction to Prevention & Enablement
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nThis course focuses on falls prevention and Enabling Care.\nRecent guidance on the physical and mental health benefits of being more: active\, empowered\, and independent\, now emphasises what has been known in Therapy settings for a long time\, and that is: through an enabling approach\, people can actually improve\, and live longer\, better lives! \nThis same ethos is also important for falls prevention\, we know that falls aren’t always preventable\, but it is essential that individuals are still improving not only their quality of life but also severity of falls\, focusing on better health outcomes for individuals. \nDelegates will learn new skills from our qualified Physiotherapist\, enhancing knowledge and practical skills\, which will allow them to help individuals improve such things as sit to stand\, mobility\, and positioning. \nLearning objectives:\n• Outline the most effective methods to help reduce falls\n• Identify common risk factors\n• Understand the importance of exercise\n• Understand how to risk assess falls using a multi-factorial risk assessment \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/introduction-to-prevention-enablement-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260724T100000
DTEND;TZID=Europe/London:20260724T160000
DTSTAMP:20260716T004843
CREATED:20260511T141040Z
LAST-MODIFIED:20260715T122428Z
UID:10002428-1784887200-1784908800@www.hcpa.info
SUMMARY:Resolving Conflict\, Providing Feedback\, and Managing Complaints - Essential Knowledge and Skills for those New to Leadership
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\n \nOne day course at HCPA Campus \nEffective leadership requires the ability to navigate conflict\, provide constructive feedback\, and manage complaints with confidence and professionalism. This course is designed for those new to leadership or taking on new responsibilities\, equipping them with the essential skills to handle challenging workplace situations effectively. \nLearners will be able to identify common causes of conflict and explore practical resolution strategies\, including mediation and feedback techniques. The course also addresses the complexities of difficult conversations\, providing a structured\, five-step approach to ensure productive and solution-focused discussions. Additionally\, learners will gain insights into complaint management\, from identifying common issues to conducting thorough investigations and reaching evidence-based conclusions. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Recognise the different types and common causes of conflict and identify the possible outcomes of conflict resolution.\n• Utilise different tools to manage conflict including feedback and mediation.\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focused communication and action planning.\n• Identify common types of complaints and analyse the stages of the complaint handling process.\n• Utilise investigatory techniques to reach evidence-based conclusions. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/resolving-conflict-providing-feedback-and-managing-complaints-essential-knowledge-and-skills-for-those-new-to-leadership-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260724T093000
DTEND;TZID=Europe/London:20260724T163000
DTSTAMP:20260716T004843
CREATED:20260520T085402Z
LAST-MODIFIED:20260627T161939Z
UID:10002466-1784885400-1784910600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2) (Quantum)...
DESCRIPTION:    \nCourse fee: £75+VAT – This is a closed session for Quantum employees only \nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-quantum-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260723T093000
DTEND;TZID=Europe/London:20260723T163000
DTSTAMP:20260716T004843
CREATED:20260512T131003Z
LAST-MODIFIED:20260627T161806Z
UID:10002437-1784799000-1784824200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260722T100000
DTEND;TZID=Europe/London:20260722T160000
DTSTAMP:20260716T004843
CREATED:20260528T135825Z
LAST-MODIFIED:20260703T212313Z
UID:10002475-1784714400-1784736000@www.hcpa.info
SUMMARY:Substance Misuse Crisis Recovery and Implementing Wellness Plans
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA\nThis course is suitable for organisations supporting individuals who: \n\nHave a mental health need\nHave experienced a crisis\nAre in recovery\nHave a known or suspected substance misuse issue\n\nThis course provides a practical overview of substance misuse\, mental health crisis\, recovery\, and wellness planning. It supports staff to respond confidently and safely to individuals with complex and overlapping needs. \nCo-designed with Change Grow Live Drug and Alcohol Service\, the course explores why people may misuse substances\, the barriers they face\, and how stigma and system challenges can affect access to support. Learners will develop skills to recognise signs and symptoms\, including where these overlap with mental health conditions\, and to raise concerns appropriately. \nThe course also examines the impact of crisis across mental\, emotional\, physical and social domains\, alongside different models of recovery and the distinction between lapse and relapse. \nA key focus is on practical application\, including collaborative working\, harm reduction approaches\, and accessing appropriate services. \nLearners will also explore the principles of wellness planning\, with clear emphasis on enabling individuals to develop and own their own plans to support ongoing wellbeing. \nLearning objectives \n\nUnderstand what is meant by substance misuse\, including types of substances\, their effects\, and how they may be identified\nRecognise signs and symptoms of substance misuse\, including where these may overlap with mental health conditions\nUnderstand the purpose of Naloxone and its role in responding to opioid overdose (for awareness only)\nIdentify barriers to support\, including stigma and system challenges\, and consider approaches to reduce these barriers\nDemonstrate how to raise concerns constructively and work collaboratively with individuals\nUnderstand referral pathways and the role of statutory and non-statutory services\nUnderstand what is meant by crisis and recognise its impact across mental\, emotional\, physical and social domains\nUnderstand different models of recovery\, including personal and clinical recovery\, and the distinction between lapse and relapse\nRecognise the importance of self-management and support networks in recovery\nUnderstand the principles of wellness planning and how to support individuals to develop their own plans\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/substance-misuse-crisis-recovery-and-implementing-wellness-plans/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260721T100000
DTEND;TZID=Europe/London:20260721T160000
DTSTAMP:20260716T004843
CREATED:20260505T133158Z
LAST-MODIFIED:20260505T133158Z
UID:10002405-1784628000-1784649600@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260721T100000
DTEND;TZID=Europe/London:20260721T160000
DTSTAMP:20260716T004843
CREATED:20260402T155917Z
LAST-MODIFIED:20260627T161622Z
UID:10002385-1784628000-1784649600@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260721T100000
DTEND;TZID=Europe/London:20260721T113000
DTSTAMP:20260716T004843
CREATED:20260702T113354Z
LAST-MODIFIED:20260714T084307Z
UID:10002556-1784628000-1784633400@www.hcpa.info
SUMMARY:Sustainability in Social Care - Saving Money\, Strengthening Compliance and Building Resilience
DESCRIPTION:Join our 1.5 hour webinar with Strategic Partner Blizzard for Business \nThis session is suitable for leaders and decision makers. \nSustainability in Social Care – Saving Money\, Strengthening Compliance and Building Resilience \nThis session will explore how sustainability can deliver practical benefits for care providers by reducing running costs\, supporting good governance\, strengthening preparation for disruption and helping services respond to growing expectations around environmental sustainability. Providers will leave with ideas they can apply in a realistic\, cost-conscious way. \nAgenda\n1. Why sustainability matters now – sustainability is no longer just a ‘nice to have’ for adult social care\, and how it connects to rising costs\, operational pressures\, resilience and future expectations from the Care Quality Commission (CQC).\n2. Saving money through practical sustainability measures – Looking at realistic steps providers can take to lower overheads\, including energy efficiency\, renewable energy options\, waste reduction and smarter use of buildings and resources. This will include examples of where changes can reduce utility costs and release money back into frontline care.\n3. Sustainability and CQC: what providers need to know – Exploring how environmental sustainability links to well-led services\, governance and preparation for future inspection expectations. This section will show how taking action now can help providers evidence strong leadership\, resource awareness and a proactive approach to improvement.\n4. Business continuity and resilience – Understanding how sustainability supports stronger business continuity planning\, from reducing dependence on volatile energy costs to preparing for power outages\, internet disruption\, extreme weather and supply challenges. This will include consideration of cost-effective backup connectivity solutions to help services stay operational if internet access goes down\, while protecting continuity of care and reducing operational risk.\n5. Innovation in action: examples for care settings – Showcasing practical ideas such as no up-front-cost solar panel options\, electric vehicle charging points that can generate income\, backup connectivity and other sustainability solutions that can reduce costs\, create revenue opportunities and improve resilience for care providers.\n6. Turning ideas into action – Identifying simple first steps\, quick wins and longer-term opportunities. Providers will be encouraged to think about what is realistic for their own service\, where they can start\, and how sustainability can be built into leadership\, operations and future planning. \nBy the end of the session\, attendees will:\nHave a clearer understanding of how sustainability can support financial efficiency\, strengthen compliance\, improve resilience and contribute to high-quality care. \nCLICK HERE TO BOOK!\n 
URL:https://www.hcpa.info/courses/sustainability-in-social-care-saving-money-strengthening-compliance-and-building-resilience/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260720T100000
DTEND;TZID=Europe/London:20260720T160000
DTSTAMP:20260716T004843
CREATED:20260619T131353Z
LAST-MODIFIED:20260627T161637Z
UID:10002528-1784541600-1784563200@www.hcpa.info
SUMMARY:Cultural Transformation Programme (Friars Mead)...
DESCRIPTION:    \n \nThis is a closed course for Friars Mead employees only. \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at Friars Mead\, Rockliffe Avenue\, Kings Langley\, WD4 8DR \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-friars-mead-2/
LOCATION:Friars Mead | Rockliffe Avenue | Kings Langley | WD4 8DR
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260720T100000
DTEND;TZID=Europe/London:20260720T160000
DTSTAMP:20260716T004843
CREATED:20260501T115930Z
LAST-MODIFIED:20260501T115930Z
UID:10002395-1784541600-1784563200@www.hcpa.info
SUMMARY:Care Induction
DESCRIPTION:  \n  \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £375+VAT | Non-member: £375+VAT \nFive day course at HCPA Campus\nAll sessions must be attended (T&C’s apply)\nDay 1: 20/07/2026\nDay 2: 21/07/2026\nDay 3: 22/07/2026\nDay 4: 23/07/2026\nDay 5: 24/07/2026 \n\nWelcome to the Care Induction course\, a comprehensive five-day programme designed for individuals embarking on a career in care. \nThis course aims to equip those new to working in care with the foundational knowledge and skills needed to excel as a care professional. Each day focuses on crucial aspects of care\, ensuring you are well-prepared to deliver high-quality\, person-centred support. \nContent:\nDay 1: Understanding Your Role and Person-Centred Care\nRole of a Care Professional\, Duty of Care and Candour\n• Gain insight into the responsibilities and expectations of a care professional.\n• Learn about the principles of duty of care and candour\, and how they apply in everyday practice.\nUnderstanding Person-Centred Care (Hertfordshire Connected Lives)\n• Explore the concepts of person-centred care and how they enhance the quality of life for individuals.\n• Understand the Hertfordshire Connected Lives approach and its application in care settings. \nDay 2: Communication\, Information Handling\, and Safeguarding\nUnderstanding Communication and Safe Information Handling\n• Develop effective communication skills essential for interacting with individuals in care.\n• Learn the importance of safe information handling and confidentiality.\nSafeguarding Awareness\n• Understand the principles of safeguarding and the role of a care professional in protecting vulnerable individuals.\n• Recognize the signs of abuse and neglect and know how to report concerns appropriately. \nDay 3: Health\, Safety\, Wellbeing\, and Inclusion\nUnderstanding Health\, Safety & Wellbeing\n• Learn about the health\, safety\, and wellbeing practices that ensure a safe environment for both care professionals and individuals in care.\n• Understand risk assessment and management in care settings.\nMaintaining Dignity in Care\, Equality\, Diversity\, and Inclusion\n• Discover the importance of maintaining dignity and respect in care.\n• Explore concepts of equality\, diversity\, and inclusion\, and how to promote these values in your practice. \nDay 4: Mental Health\, Dementia\, and Learning Disabilities\nUnderstanding Mental Health\, Dementia\, Learning Disabilities\, Autistic Spectrum Disorder\n• Gain knowledge about mental health conditions\, dementia\, learning disabilities\, and Autistic Spectrum Disorder.\n• Learn strategies for providing effective support to individuals with these conditions. \nDay 5: Nutrition\, Oral Health\, and Cultural Awareness\nUnderstanding Fluid\, Nutrition\, and Oral Health\n• Understand the importance of proper nutrition\, hydration\, and oral health in overall wellbeing.\n• Learn how to support individuals in maintaining these aspects of health.\nCultural Awareness\n• Develop awareness of cultural differences and their impact on care.\n• Learn to provide culturally sensitive care that respects and values diversity. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Induction
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260720T093000
DTEND;TZID=Europe/London:20260720T160000
DTSTAMP:20260716T004843
CREATED:20260508T134754Z
LAST-MODIFIED:20260508T134754Z
UID:10002417-1784539800-1784563200@www.hcpa.info
SUMMARY:Emergency First Aid at Work
DESCRIPTION:Course fee: £95+VAT\nA significant saving on a national providers price of £205+VAT \nOne day course at HCPA Campus\n*This course involves physical activity. Delegates must be fit and able to participate*\n\nThe Emergency First Aid at Work qualification\, which conforms with HSE guidance\, provides a comprehensive set of practical skills needed by emergency first aid responders in most workplaces\, giving both the ability and knowledge to deal with first aid emergencies.\nThe qualification meets the requirements for training emergency first-aid responders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment. The qualification covers knowledge such as the roles and responsibilities of the emergency first aid responder\, how to assess an incident and recognising signs and symptoms of injury. The qualification also covers first aid skills in CPR and use of an AED. In line with guidance provided by the HSE\, the qualification supports/approves emergency workplace first aid responders for a period of 3 years\, after which point delegates will need to retake the course. Therefore\, the qualification is valid for 3 years from the date of award. In addition to this\, it is recommended that delegates refresh their knowledge annually. \nTopics covered:\n• Roles and responsibilities of an emergency first aid responder\n• Undertake Primary surveys\n• Provide appropriate first aid for:\n• unresponsive casualties\n• choking\n• external bleeding\n• shock\n• minor injuries \nDelegates will undertake theory and practical assessments throughout the duration of the course\nIt is strongly advised that delegates are physically capable of completing the practical assessment and have a minimum of Level 1 in English to complete the theory assessment. \nHaving first aid measures in place to deal with potential accidents and incidents at work is an incredibly vital part of your health and safety procedure. Hopefully\, some of these skills won’t need to be put into use\, but it is essential that first aiders are ready to act in case of either minor injury or emergency. First aid regulations can be complicated however\, and it may be that you aren’t sure if you have the necessary cover in place. \nNeed First Aid Training?\nOur First Aid at Work and Emergency First Aid at Work courses are suitable for staff members who wish to learn new first aid skills and gain an awareness. \nHow Many First Aiders Are Required By Law?\nThe Health and Safety (First-Aid) Regulations 1981 and Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 18 require Care providers to provide adequate and appropriate first aid provision to meet the needs of the staff and people using services at all times.\nHowever\, what is adequate and appropriate is quite vague and it can be difficult to know how to ensure you are legally compliant. Therefore\, in order to ensure you do have the adequate number of first aiders in your organisation\, you should carry out a first aid needs assessment. \nHow to Carry Out a First Aid Needs Assessment\nCarrying out a first aid needs assessment may seem a daunting challenge but it really doesn’t need to be. The purpose of a first aid needs assessment is to ensure there are suitable provisions in place in case of an accident or incident. While it isn’t a legal requirement for the first aid needs assessment to be written down or formal\, keeping a written record is recommended. As an employer\, you can use this assessment to demonstrate to the HSE or local authority inspector how you decided what level of first aid provision is required.\nWhen carrying out your first aid needs assessment\, remember to take into account the practicalities of day-to-day work. For example\, what do you do if your first aider goes off sick or is on holiday? Do you have someone in their place that is trained to the same level? \nHow Many First Aiders Do I Need?\nHaving carried out a first aid needs assessment you are now in a place to understand how many first aiders are required. As was explained earlier\, there is not a legal set number of first aiders that you need at work. \nSuggested First Aid numbers
URL:https://www.hcpa.info/courses/emergency-first-aid-at-work/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:First Aid,Qualifications
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260717T100000
DTEND;TZID=Europe/London:20260717T160000
DTSTAMP:20260716T004843
CREATED:20260511T140817Z
LAST-MODIFIED:20260511T140817Z
UID:10002427-1784282400-1784304000@www.hcpa.info
SUMMARY:Mastering Time Management and Effective Mentoring and Coaching - Essential Skills for new leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nStepping into a leadership role comes with new challenges\, responsibilities\, and the need to manage time and people effectively. This course equips emerging leaders with essential skills in time management\, mentoring\, and coaching to enhance productivity\, reduce stress\, and support team development. \nLearners will explore practical strategies to overcome common time management pitfalls\, such as procrastination and inefficient prioritisation\, while learning to implement tools like the Time Management Matrix. Additionally\, the course delves into the critical distinctions between mentoring and coaching\, offering insights into when and how to apply each approach for maximum impact. \nThrough interactive discussions\, learners will gain valuable techniques for effective delegation\, coaching conversations\, and guiding their teams toward success. By the end of the course\, new leaders will be equipped with the skills to manage their time wisely and develop their teams through purposeful mentoring and coaching. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of effective time management and its impact on productivity\, stress levels\, and overall leadership effectiveness.\n• Identify personal “thieves of time” and common time management mistakes\, including procrastination and fear of failure\, and develop strategies to overcome them.\n• Learn how to manage and prioritise tasks effectively by categorising them based on urgency and importance using the Time Management Matrix.\n• Evaluate different time management tools and communication techniques to enhance efficiency and delegation skills.\n• Differentiate between mentoring and coaching\, understanding their unique roles and benefits in leadership and team development.\n• Explore coaching techniques and models\, including effective questioning strategies\, and discover how coaching can be applied in different workplace scenarios to support and develop team members. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mastering-time-management-and-effective-mentoring-and-coaching-essential-skills-for-new-leaders-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260717T093000
DTEND;TZID=Europe/London:20260717T163000
DTSTAMP:20260716T004843
CREATED:20260512T130822Z
LAST-MODIFIED:20260627T161652Z
UID:10002436-1784280600-1784305800@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260716T100000
DTEND;TZID=Europe/London:20260716T160000
DTSTAMP:20260716T004843
CREATED:20260610T123114Z
LAST-MODIFIED:20260715T214312Z
UID:10002512-1784196000-1784217600@www.hcpa.info
SUMMARY:Nutrition Awareness
DESCRIPTION:  \n  \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \nThis course will introduce the foundations of a healthy and balanced diet for the people you support\, helping them to eat\, drink and age well. It explores the importance of enjoyable mealtimes by creating a positive eating environment and developing suitable meal plans. \nThe course focuses on supporting people to maintain a healthy weight and access a nutrient rich diet. It also explains the importance of accurate nutritional screening using the Malnutrition Universal Screening Tool (MUST) to identify and respond to those at risk of malnutrition and dehydration. \nEntry Requirements – Learners must have completed Care Induction. \nLearning Objectives\n• Explain the benefits of a nutrient rich diet for the people you support\n• Identify individuals at risk of malnutrition using the Malnutrition Universal Screening Tool (MUST)\n• Develop and apply person-centred nutritional care plans in line with Integrated Care Board guidance\n• Provide appropriate food based support and understand the use of oral nutritional supplements in care homes\n• Recognise and respond to eating and drinking difficulties\, including those related to dementia and other conditions \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/nutrition-awareness/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260716T100000
DTEND;TZID=Europe/London:20260716T160000
DTSTAMP:20260716T004843
CREATED:20260512T155600Z
LAST-MODIFIED:20260715T214230Z
UID:10002447-1784196000-1784217600@www.hcpa.info
SUMMARY:Safe medication principles
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course is equips delegates with essential knowledge for the safe and effective administration of medication. It explores key principles\, various routes and methods of administration\, and common side effects or adverse reactions that may occur. \nLearning objectives:\n• Understand the preparations to be taken prior to administrating medication\n• Understand how medication is administered safely and in a way that meets individuals needs\n• Understand how to support individuals to administer their own medication\n• Understand the procedures to follow when there are problems with the administration of medication\n• Understand how the effects of medication are monitored \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/safe-medication-principles-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260716T100000
DTEND;TZID=Europe/London:20260716T130000
DTSTAMP:20260716T004843
CREATED:20260513T114012Z
LAST-MODIFIED:20260715T214157Z
UID:10002451-1784196000-1784206800@www.hcpa.info
SUMMARY:Creating a supportive Dementia Care Culture - Key Information for Managers
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \n3 hour online session via Virtual Classroom\n\nThis course explores best practice in dementia care\, challenges common myths\, and supports services to respond effectively to changing needs. It focuses on person centred approaches\, proactive practice\, and building confident\, skilled staff who can deliver high quality\, future ready dementia care. \nParticipants will review how dementia care has evolved\, why future proofing service delivery is essential\, and how positive behavioural support can be embedded into everyday practice. The course also strengthens practical skills and understanding in key areas of dementia care to support consistent\, safe\, and high quality outcomes. \nEntry Requirements: Learners should be part of management teams in their service. \nLearning Outcomes:\nBy the end of this course\, participants will be able to:\n• Identify common myths in dementia care and explain how to challenge them in practice\n• Understand how dementia care is changing and what services can do to future proof their approach\n• Explain person centred care and why it is important for staff\, people who use services\, commissioners\, and regulators\n• Understand the value of a proactive approach and how to embed positive behavioural support\n• Demonstrate increased knowledge of specific skills in dementia care\, including:\n– Therapeutic observation including one to one support\n– Use of ABC charts\n– Spotting deterioration\n– Good practice in documentation\n• Explain the importance of staff training in dementia care and how to access available training and development opportunities \nStandards mapping\nThis course is mapped to the new dementia care standards:\n• Leadership for dementia excellence\n• Values and behaviours\n• Skills and competence\n• Person centred care\n• Culture of positive behavioural support\n• Responsive support for changing dependency \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/creating-a-supportive-dementia-care-culture-key-information-for-managers-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260715T100000
DTEND;TZID=Europe/London:20260715T160000
DTSTAMP:20260716T004843
CREATED:20260701T160359Z
LAST-MODIFIED:20260714T223751Z
UID:10002554-1784109600-1784131200@www.hcpa.info
SUMMARY:Care Planning
DESCRIPTION:  \n  \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course provides delegates with knowledge and understanding of the principles and processes of person-centred thinking\, planning and reviews. \nLearning objectives:\n• Understand the principles and practice of person-centred thinking\, planning and reviews\n• Understand the context within which person-centred thinking and planning takes place.\n• Understand own role in person-centred planning\, thinking and reviews. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-planning/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260715T100000
DTEND;TZID=Europe/London:20260715T160000
DTSTAMP:20260716T004843
CREATED:20260512T155251Z
LAST-MODIFIED:20260714T223853Z
UID:10002446-1784109600-1784131200@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260715T093000
DTEND;TZID=Europe/London:20260715T160000
DTSTAMP:20260716T004843
CREATED:20260701T155502Z
LAST-MODIFIED:20260714T223819Z
UID:10002552-1784107800-1784131200@www.hcpa.info
SUMMARY:Tender Bid Writing
DESCRIPTION:Course fee: Fully funded – Only available for HCPA Members \nThis session is specifically designed for those in strategic leadership roles. \nIt will equip you with the knowledge and tools to secure that crucial health and social care tender. Whether your goal is to retain an existing contract or win a new one\, this session will guide you through the key considerations of bidding\, essential preparations\, and the steps to become tender-ready – culminating in writing a successful\, high-scoring bid.\nWhat you will gain: \n\nStrategic planning and preparation to ensure compliance and readiness\nInsight into partnership bidding – weighing benefits and potential risks\nConfidence in tackling method statements effectively\nTechniques to strengthen your bid and maximise scoring potential\nPost-submission essentials to maintain momentum and compliance\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than one delegate per site will be reduced to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/tender-bid-writing/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260714T100000
DTEND;TZID=Europe/London:20260714T160000
DTSTAMP:20260716T004843
CREATED:20260515T141348Z
LAST-MODIFIED:20260515T141348Z
UID:10002463-1784023200-1784044800@www.hcpa.info
SUMMARY:Falls & Frailty CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £400+VAT | Non-member: £400+VAT \nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 14/07/2026\nDay 2: 21/07/2026\nDay 3: 28/07/2026\nDay 4: 04/08/2026 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/falls-frailty-champion-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260714T100000
DTEND;TZID=Europe/London:20260714T160000
DTSTAMP:20260716T004843
CREATED:20260515T140956Z
LAST-MODIFIED:20260515T140956Z
UID:10002462-1784023200-1784044800@www.hcpa.info
SUMMARY:Falls & Frailty CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day programme open for applications\nDay 1: 14/07/2026 | Day 2: 21/07/2026 | Day 3: 28/07/2026 | Day 4: 04/08/2026\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThis Falls & Frailty CHAMPION course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nLearning Outcomes:\n• Define the role of a Falls and Frailty Champion and explain how this role benefits their organisation by promoting awareness\, prevention\, and safe practice.\n• Describe the overlap between falls and frailty\, the importance of awareness\, and current legislation\, guidance\, and evidence-based approaches.\n• Explain the differences between dementia and delirium\, and their link to falls and frailty.\n• Apply the SMART goal-setting process to create personalised plans aimed at reducing falls and managing frailty.\n• Demonstrate how to identify and assess an risk of falls and frailty\, and how to monitor and review these risks regularly.\n• Demonstrate safe techniques for helping an individual to get up from the floor after a fall\, following local care home fall pathway procedures.\n• Analyse a range of effective interventions to reduce the risk of falls and frailty\, considering both physical and mental health factors\, and the importance of enabling care to prevent sedentary behaviour.\n• Evaluate the role of community and multi-disciplinary support in managing falls and frailty\, and identify appropriate referral and collaboration pathways.\n• Assess the impact of falls prevention strategies and frailty management on individual wellbeing and care outcomes\, recommending improvements where necessary.\n• Develop a SMART goal-driven action plan to embed falls and frailty prevention into everyday care practices\, ensuring evidence-based enabling care and collaboration with multi-disciplinary teams. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/falls-frailty-champion-application/
CATEGORIES:Champions,Prevention & Enablement
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260714T100000
DTEND;TZID=Europe/London:20260714T160000
DTSTAMP:20260716T004843
CREATED:20260508T093112Z
LAST-MODIFIED:20260627T161716Z
UID:10002414-1784023200-1784044800@www.hcpa.info
SUMMARY:Cultural Transformation Programme (Concept Care Solutions)...
DESCRIPTION:    \n \nThis is a closed course for Concept Care Solutions employees only. \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at\nThe Horizon Centre (Previously St Johns Ambulance)\nBell Lane | Berkhamsted | HP4 3RD\n \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-concept-care-solutions-2/
LOCATION:The Horizon Centre | Bell Lane | Berkhamsted | HP4 3RD
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