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DTSTART;TZID=Europe/London:20260302T140000
DTEND;TZID=Europe/London:20260302T163000
DTSTAMP:20260417T023415
CREATED:20251119T100513Z
LAST-MODIFIED:20260227T230348Z
UID:10002149-1772460000-1772469000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260417T023415
CREATED:20251212T121110Z
LAST-MODIFIED:20260227T230135Z
UID:10002175-1772445600-1772467200@www.hcpa.info
SUMMARY:Music in Herts Dementia Care Champion
DESCRIPTION:     \nCourse fees: Fully funded\, and only available for Residential & Nursing Homes in Hertfordshire\nAudience: Current Dementia and Engagement Champions or Equivalent training.  \nThree day course at HCPA Campus\nAll sessions must be attended\nDay 1: 02/03/2026\nDay 2: 03/03/2026\nDay 3: 16/03/2026\nDelegates and Managers should watch this 1 hour Introduction session to fully understand the requirements of the programme WATCH HERE\nFollowing training\, delegates will be observed onsite delivering music sessions\, and attend monthly 1 hour online network sessions \nEntry Requirements – Delegates are required to have existing extended knowledge in dementia (eg HCPA Dementia or Engagement Champion or equivalent.) It is recommendation that each provider books two people to attend. Champions must be in a position to effect change within their service. \nDelegates should also complete this pre-learning prior to attending WATCH HERE \nMusic Therapy has many emotional\, social\, cognitive and physical health benefits. It can help anyone at any given time.\nMusic in dementia care:\n• Promotes verbal and non verbal expression\n• Increases opportunities for meaningful interaction\n• Increases levels of cognitive stimulation\n• Promotes the use of unimpaired cognitive function\n• Enables reminiscence and strengthens self-identity\n• Promotes engagement and communication among residents through social interaction \nBy undertaking this programme\, the delegate and the care organisation commits to deliver work-based learning to share knowledge with wider staff teams\, obtaining consent from participants\, and gathering evidence to support the research project. Champions are also expected to attend monthly online networking sessions to maintain recognition within the programme. \nThe Music in Herts Dementia Care Champion aims to provide delegates with the skills and confidence to embed therapeutic music techniques into dementia care\, improving the quality of life for people living with dementia. Benefits may include improved communication and wellbeing\, reduced anxiety and depression\, increased self-esteem\, cognitive stimulation\, opportunities for reminiscence\, emotional expression\, and connection to cultural identity. \nThe course is co-delivered by HCPA and a Music 24 music therapist. Delegates will gain an in-depth understanding of social care best practice alongside expert advice and demonstrations from a highly experienced music therapist. \nOver three days\, delegates will learn to create personalised music experiences for people living with dementia\, taking into account their musical preferences\, histories\, and cultural backgrounds. Training areas include passive listening to music\, active listening to music\, playing instruments or singing and talking about music.\nLife stories and person-centred approaches are integrated throughout the course to help delegates understand residents’ individual musical journeys. Music is recognised as a valuable tool to support mood and behaviour\, helping care teams embed positive behaviour support approaches.\nDelegates will also learn to use a dedicated toolbox of resources. These include structured session plans with clear instructions to build confidence and facilitate engagement. Session plans will include warm-up exercises\, main activities\, and concluding activities such as singing\, playing instruments\, or movement\, tailored to each resident’s abilities. \nResources – Champions will have access to a resource library of tools\, videos and activity session plans to run in their care service\, in addition to communication tools on how to engage residents\, staff and families\, alongside consent forms. \nPractical activities will involve:\n• Using a variety of instruments\n• Rhythm and pitch exercises\n• Pattern recognition\n• Movement and call-and-response activities\n• Creating personalised playlists to encourage social and cognitive engagement \nDuring the course\, delegates will begin creating music session plans and a personal Champion action plan. These will need to be completed as between days two and three. On day three\, each delegate will deliver a 10–15 minute music session demonstration and receive developmental feedback to support their ongoing progress. \nAfter completing the three-day course\, an in-service follow-up observation will be arranged. This will assess a live music session and review the delegates action plan. This stage also provides further feedback and is when the service can receive formal recognition. Following the course\, Champions will benefit from a monthly support network that promotes collaboration and continuous improvement in dementia care. They will also gain access to a growing library of therapeutic music resources to enhance their practice. \nEquipment – A musical starter pack will be created for each home to allow sessions to start without any delays. This pack will include basic percussion\, scarves and an optional Bluetooth Speaker. Packs will be provided at the end of the final day of training – be sure to arrange adequate transport for collection on the final day. \nLearning Outcomes:\n• Champion music sessions confidently in a number of different ways\n• Understand the many benefits of music therapy\n• Understand how to use music to connect with residents\n• Understand how to apply person-centred approaches to fulfil someone’s music preferences and overcoming mic-conceptions\n• Understand how to integrate music preferences and therapeutic techniques within life stories and general care planning\n• Understand strategies to implement music preferences\n• Identify ways to engage with a group of people with complex needs and abilities\n• Build a rapport with residents and create a welcoming environment that supports the ‘whole person’\n• Have the ability to be compassionate and understanding of everyone’s needs\n• Know how to plan and deliver evidence-based sessions from the selection of resources available.\n• Understand how to cascade to staff through work- time learning sessions\n• Understand ways to evidence impact of music in dementia care\n• Practical observation of the 15-minute session \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/music-in-herts-dementia-care-champion-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260417T023415
CREATED:20251211T154459Z
LAST-MODIFIED:20251216T111421Z
UID:10002168-1772445600-1772467200@www.hcpa.info
SUMMARY:Homecare Medication - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £75+VAT | ACE Member: £100+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 02/03/2026\nDay 2: 03/03/2026\n\nCourse Overview\nThis two-day extended knowledge course is designed for homecare staff who have been in their role for at least 6 months and already have a good understanding of medication handling and administration. Learners will deepen their knowledge of key medication topics\, build confidence in person-centred medication support\, and strengthen their ability to handle complex or high-risk situations in home settings. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nParticipants must have completed the Care Certificate or equivalent induction training and worked in a homecare role for a minimum of 6 months. \nLearning objectives: \n\nUnderstand legal responsibilities\, consent\, and professional boundaries\nMinimise medication errors and promote safe practice\nIdentify types of medication and appropriate responses to side effects\nConfidently use MAR charts including PRN\, omissions\, and variable doses\nUnderstand the handling and storage of medication in home settings\nSupport self-administration while promoting dignity and safety\nNavigate complex medication needs for individuals with long-term or high-risk conditions\nEnsure safe use of homely remedies and over-the-counter products\nProvide appropriate end-of-life medication support\nCommunicate effectively around medication\, capacity\, and concerns\nParticipate in audits\, reviews\, and continuous improvement\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/homecare-medication-extended-knowledge-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260417T023415
CREATED:20251114T144446Z
LAST-MODIFIED:20251205T143512Z
UID:10002143-1772445600-1772467200@www.hcpa.info
SUMMARY:End of Life CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 02/03/2026\nDay 2: 09/03/2026\nDay 3: 17/03/2026\nDay 4: 23/03/2026 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/end-of-life-champion-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T123000
DTSTAMP:20260417T023415
CREATED:20251119T100024Z
LAST-MODIFIED:20260227T230221Z
UID:10002148-1772445600-1772454600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260227T093000
DTEND;TZID=Europe/London:20260227T163000
DTSTAMP:20260417T023415
CREATED:20251027T202108Z
LAST-MODIFIED:20251121T193812Z
UID:10002091-1772184600-1772209800@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260226T133000
DTEND;TZID=Europe/London:20260226T160000
DTSTAMP:20260417T023415
CREATED:20260128T164226Z
LAST-MODIFIED:20260225T224841Z
UID:10002239-1772112600-1772121600@www.hcpa.info
SUMMARY:Workforce Pathway - Provider Workshop - PM Session
DESCRIPTION:  \n  \nCourse fee: FREE\n2.5 hour face-to-face Workshop at HCPA\, Mundells\, Welwyn Garden City \nWorkforce Pathway – Provider Workshop\n\nJoin us for a face‑to‑face Provider Workshop exploring the National Care Workforce Pathways. This interactive session\, co‑delivered with Skills for Care. \nThis workshop is designed to help care providers understand and implement the Care Workforce Pathway within their organisation. Together\, we will look at how the pathway can support effective workforce planning\, create clear role structures\, strengthen development opportunities and enhance skills and competence across your teams.\nThroughout the session\, you will have the opportunity to reflect on where your organisation currently sits within the pathway and consider practical next steps to help you embed it into your workforce approach. \nDuring this session\, we will cover:\nAn introduction to the National Care Workforce Pathway\nHow the pathway can support workforce planning and career development\nTools and approaches to map your organisation against the pathway\nPractical guidance for implementing the pathway within your service \nWho should attend?\nThis session is ideal for managers\, workforce leads\, seniors\, and anyone involved in staff development or organisational planning.\nPlease note: Spaces are limited to one attendee per organisation and will be allocated on a first‑come\, first‑served basis.
URL:https://www.hcpa.info/courses/workforce-pathway-provider-workshop-pm-session/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260226T100000
DTEND;TZID=Europe/London:20260226T123000
DTSTAMP:20260417T023415
CREATED:20260128T164016Z
LAST-MODIFIED:20260225T224552Z
UID:10002237-1772100000-1772109000@www.hcpa.info
SUMMARY:Workforce Pathway - Provider Workshop - AM Session
DESCRIPTION:  \n  \nCourse fee: FREE\n2.5 hour face-to-face Workshop at HCPA\, Mundells\, Welwyn Garden City \nWorkforce Pathway – Provider Workshop\n\nJoin us for a face‑to‑face Provider Workshop exploring the National Care Workforce Pathways. This interactive session\, co‑delivered with Skills for Care. \nThis workshop is designed to help care providers understand and implement the Care Workforce Pathway within their organisation. Together\, we will look at how the pathway can support effective workforce planning\, create clear role structures\, strengthen development opportunities and enhance skills and competence across your teams.\nThroughout the session\, you will have the opportunity to reflect on where your organisation currently sits within the pathway and consider practical next steps to help you embed it into your workforce approach. \nDuring this session\, we will cover:\nAn introduction to the National Care Workforce Pathway\nHow the pathway can support workforce planning and career development\nTools and approaches to map your organisation against the pathway\nPractical guidance for implementing the pathway within your service \nWho should attend?\nThis session is ideal for managers\, workforce leads\, seniors\, and anyone involved in staff development or organisational planning.\nPlease note: Spaces are limited to one attendee per organisation and will be allocated on a first‑come\, first‑served basis.
URL:https://www.hcpa.info/courses/workforce-pathway-provider-workshop-am-session/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260226T100000
DTEND;TZID=Europe/London:20260226T123000
DTSTAMP:20260417T023415
CREATED:20251114T143426Z
LAST-MODIFIED:20260225T224708Z
UID:10002141-1772100000-1772109000@www.hcpa.info
SUMMARY:Reflective practice for Mental Health service providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Zoom \nThis half-day session is delivered live by our expert trainer in an interactive virtual environment\, meaning there are no hidden travel costs and fits easier into busy schedules. Sessions are designed so that participants can interact with the trainer and other learners to quickly gain actionable skills\, knowledge and behaviours\, helping them implement these swiftly.\n\nThis course is suitable for all Mental Health services\, with an emphasis on accommodation-based services.\nIt is best suited to managers and seniors who are able to implement new practice. \nExperience is one element of learning\, however on its own is not enough. Although reflective practice is a tool largely used within health and social care to reflect on one’s own actions to take a critical stance (not judgemental) towards one’s own practice and includes that of our peers in a process of continuous adaptation and learning\, it is transferable to any organisation. \nThis course will focus on the Gibbs cycle of reflective practice\, as its cyclical nature lends itself well for continual learning. The course will look in more detail at reflection on action and reflection in action\, which will assist professionals to identify their strengths\, weaknesses and gaps in their skills\, training\, and knowledge. \nThe course will promote reflective practice and its benefits when adopted within organisations as a learning tool to facilitate continual improvements in practice standards. Furthermore\, it will support providers to consider how they can use this tool in a way that makes sense to their organisation. \nLearning objectives:\n• Understand what reflective practice is.\n• Understand the benefits of reflective practice.\n• Know there are two types of reflection\, reflection on action and reflection in action.\n• Understand the Gibbs cycle of reflection and examples of questions practitioners can use to gain new learning.\n• Learners will have an opportunity to use reflective practices in small groups within breakout rooms and feedback.\n• Providers will have an opportunity to consider different types of reflective practice and how they might adopt it within their organisation.\n• Understand how reflective practice can be used to evidence KLI’s/PAMMS/CL’s.\n• Providers will have an opportunity to discuss and identify together how their organisation can adopt reflective practice. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/reflective-practice-for-mental-health-service-providers/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260226T093000
DTEND;TZID=Europe/London:20260226T163000
DTSTAMP:20260417T023415
CREATED:20251112T151059Z
LAST-MODIFIED:20260225T224623Z
UID:10002123-1772098200-1772123400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2) (Margaret House)...
DESCRIPTION:    \nThis is a closed course for Margaret House employees only. \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Mundells Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-19/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260220T100000
DTEND;TZID=Europe/London:20260220T160000
DTSTAMP:20260417T023415
CREATED:20251209T162706Z
LAST-MODIFIED:20251216T104913Z
UID:10002162-1771581600-1771603200@www.hcpa.info
SUMMARY:Introduction to Positive Behaviour Support
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nThis course provides delegates with an awareness of Positive Behaviour Support.\nDelegates will learn why the behaviour of concern occurs and how to avoid triggers.\nProactive and reactive interventions will be explored\, discussing how following PBS plans can enable better outcomes and quality of life for the individual they support. \nLearning objectives:\n• Explain principles and values that underpin PBS including human rights.\n• Describe reasons behaviours of concern occur.\n• Recognise proactive and reactive interventions.\n• Explain importance of tracking behaviour \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/introduction-to-positive-behaviour-support-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260220T093000
DTEND;TZID=Europe/London:20260220T163000
DTSTAMP:20260417T023415
CREATED:20251105T151418Z
LAST-MODIFIED:20260203T150151Z
UID:10002104-1771579800-1771605000@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)...
DESCRIPTION:    \nThis is a closed course for Quantum Care employees only. \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at Quantum Care Silver Court\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-11/
LOCATION:Quantum Care | Silver Court | Welwyn Garden City | AL7 1TS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260219T140000
DTEND;TZID=Europe/London:20260219T163000
DTSTAMP:20260417T023415
CREATED:20251114T122412Z
LAST-MODIFIED:20251216T104742Z
UID:10002136-1771509600-1771518600@www.hcpa.info
SUMMARY:Crisis Recovery and Wellness Plans
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT  \nHalf day course via Zoom \nLearners will have the opportunity to discuss both within breakout rooms and as part of a wider group the impact a crisis can have upon a person’s mental\, emotional and physical needs\, including the impact on upon “External structures” E.G. family\, work\, finances etc. \nLearners will explore what is useful for a person in their recovery and how self-management\, being responsible for their own recovery journey. Learner will consider external sources of support both formal and informal and why they are also key to becoming well and staying well. \nLearners will consider the difference between a lapse in a person’s recovery and a relapse\, and how individual perspectives on either can cause confusion or distress. Learners will then explore signs that could emerge across a range of domains\, E.G. mental\, emotional etc. \nLearners will understand that wellness plans are not a plan for them to complete\, they are the responsibility of the person who has mental health difficulties/in recovery. Learners will look at the 5 principles of wellness plans and consider how\, through individual support\, group support etc\, individuals can be helped\, where needed\, to capture important information about their own crisis\, their own recovery and what helps and hinders their continued journey. \nLearning objectives:\n• To understand what is meant by the term “Crisis”.\n• To consider how a mental health crisis may look and feel.\n• Consider what is meant by the term recovery.\n• Consider the differences between personal and clinical recovery and how these interact with one another.\n• Look at the importance of self-management and support networks in recovery.\n• Discuss the differences between lapse and relapse and what this can mean for recovery.\n• A step-by step guide to how wellness plans are completed.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/crisis-recovery-and-wellness-plans-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260219T093000
DTEND;TZID=Europe/London:20260219T163000
DTSTAMP:20260417T023415
CREATED:20251121T111303Z
LAST-MODIFIED:20251121T193626Z
UID:10002154-1771493400-1771518600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-24/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260217T100000
DTEND;TZID=Europe/London:20260217T160000
DTSTAMP:20260417T023415
CREATED:20260212T134515Z
LAST-MODIFIED:20260212T134515Z
UID:10002245-1771322400-1771344000@www.hcpa.info
SUMMARY:Lead to Succeed...
DESCRIPTION:    \nCourse fee: £437.50 +VAT\nThis is a closed course for Peterborough Care employees only. \nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nFIVE Day course at Peterborough Care\nAll sessions must be attended\nDay 1: 17/02/2026\nDay 2: 20/02/2026\nDay 3: 27/02/2026\nDay 4: 02/03/2026\nDay 5: 03/03/2026 \nLead to Succeed is a practical learning programme aimed at aspiring managers and deputies in adult social care services. \nThis Skills for Care learning programme will help individuals to develop their leadership and management potential\, gain knowledge and be supported and challenged to put this into practice. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, Lead to Succeed connects aspiring managers with their peers. Learners completing Lead to succeed will understand how successful behaviours and practical strategies can support them in their day-to-day work. They will be challenged to put these into practice\, boosting their capacity to lead and manage effectively. The programme includes an emphasis on reflection\, helping individuals to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well. \nThe programme is delivered through five interactive modules covering the objectives below: \n\nSuccessful behaviours for leaders and managers\nBecoming a leader\nDeveloping a positive culture\nEffective supervision and coaching\nLeading and managing the inspection process\n\nHow it helps new managers and deputies \nLead to Succeed is at the forefront of the more formal development of aspiring new managers and deputies. This learning programme will help individuals to develop their leadership and management potential\, gain knowledge and be supported and challenged to put this into practice.\nWe’ve received overwhelming feedback about the difference it can make. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, Lead to Succeed connects aspiring managers with their peers. Learners completing Lead to succeed will understand how successful behaviours and practical strategies can support them in their day-to-day work. They will be challenged to put these into practice\, boosting their capacity to lead and manage effectively. The programme includes an emphasis on reflection\, helping individuals to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead. \nLearners are expected to attend each of the five learning and development modules that make up the programme and will only be able to receive a certificate of completion if they have participated in all five modules. Delegates who withdraw or do not complete will not be refunded and won’t be able to claim reimbursement through the LDSS. Cancellation charges apply. Delegates who are late may not be admitted into the training and costs incurred. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.
URL:https://www.hcpa.info/courses/lead-to-succeed-7/
LOCATION:Peterborogh Care | 35 Priestgate | Peterborough | PE1 1JL
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260213T100000
DTEND;TZID=Europe/London:20260213T160000
DTSTAMP:20260417T023415
CREATED:20260106T123949Z
LAST-MODIFIED:20260116T130307Z
UID:10002203-1770976800-1770998400@www.hcpa.info
SUMMARY:End of Life - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: Non-member: £150+VAT\nAssociate Member: £75+VAT | ACE Member: £100+VAT | HCPA Full Member: Fully funded* \nTwo day course at HCPA Campus\nDay 1: 13/02/2026\nDay 2: 20/02/2026\n\nCourse Overview \nThis course is an interactive 2-day programme designed to deepen knowledge and strengthen practice in End-of-Life Care. Building on core principles\, training will focus on practical skills\, meaningful discussions\, and real-world application to equip care staff with the tools to deliver high-quality\, dignified care at every stage of the end-of-life journey. \nEntry requirements: Learners must have completed the basic introduction to End of Life Care course or equivalent training and have been in their role for a minimum of 6 months prior to attending this course. \nWhat to expect:\nDay 1: This session includes strategies for approaching sensitive conversations with confidence and empathy. It will also cover essential communication techniques for supporting individuals at the end of life\, their families\, and the wider care team.\nDay 2: This session covers how to care for someone in their final days and key considerations for care after death. It will also include Advance Care Planning\, ReSPECT forms\, and practical tools to promote clear\, respectful communication. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nLearning objectives:\n• Identify challenging questions that may arise in end-of-life care and apply facilitative communication techniques to manage them effectively.\n• Recognise verbal and non-verbal cues during conversations and demonstrate strategies to respond appropriately.\n• Interpret and utilise key documents (e.g.\, ReSPECT forms) to support Advance Care Planning and informed decision-making.\n• Discuss and evaluate the elements that contribute to a “good death” for service users\, families\, and staff\, and formulate approaches to embed these principles in practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/end-of-life-extended-knowledge/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260213T100000
DTEND;TZID=Europe/London:20260213T110000
DTSTAMP:20260417T023415
CREATED:20260119T162015Z
LAST-MODIFIED:20260123T222752Z
UID:10002227-1770976800-1770980400@www.hcpa.info
SUMMARY:Active Medicine Training
DESCRIPTION:  \n  \nCourse fee: FREE\n1 hour virtual session via Zoom \nHelping people become more physically active \nActive Medicine is a training offer delivered by the Herts Sport & Physical Activity Partnership. The training is open to everyone working in health and social care\, including both paid and voluntary roles\, from GPs\, nurses\, and allied health professionals to social care workers and befrienders. Developed by Get Berkshire Active\, Active Medicine aims to empower the social care workforce to be more active and be more confident in talking about and referring to physical activity. \nThe interactive session covers the importance and benefits of being active\, national guidance and tips tailored to you\, helpful resources\, local opportunities\, and positive conversation skills. Participants will receive a free digital resource pack following the session and a CPD certificate. \nLearning Objectives: \n\nBenefits of being physically active\nNational guidelines and practical tips\nKey signposting resources\nHow to have positive conversations about being more active
URL:https://www.hcpa.info/courses/active-medicine-training-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260213T093000
DTEND;TZID=Europe/London:20260213T163000
DTSTAMP:20260417T023415
CREATED:20251024T124735Z
LAST-MODIFIED:20251121T193958Z
UID:10002080-1770975000-1771000200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260212T093000
DTEND;TZID=Europe/London:20260212T163000
DTSTAMP:20260417T023415
CREATED:20251112T150611Z
LAST-MODIFIED:20251112T150611Z
UID:10002122-1770888600-1770913800@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)...
DESCRIPTION:    \nThis is a closed course for Margaret House employees only. \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Mundells Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-18/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260211T100000
DTEND;TZID=Europe/London:20260211T160000
DTSTAMP:20260417T023415
CREATED:20250904T150918Z
LAST-MODIFIED:20260210T183346Z
UID:10002007-1770804000-1770825600@www.hcpa.info
SUMMARY:Skin integrity\, pressure ulcer prevention and wound care - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £75+VAT | ACE Member: £100+VAT | Non-member: £150+VAT \nTwo day course at HCPA\nDay 1: 11/02/2026\nDay 2: 12/02/2026 \nThis course builds on basic knowledge\, enhancing understanding and embedding good practice in maintaining skin integrity and pressure ulcer prevention \nLearning objectives: \nSkin integrity Day 1\n• Understand the impact of National and local drivers for wound care\n• Revision of Anatomy & Physiology of the skin and wound healing\n• Understanding the importance of accurate Holistic Wound assessment\n• Explore different management options and introduction of local pathways\n• Gaining knowledge in prevention and management of Skin tears\n• Developing skills in dressing products selection according to wound type\n• Identifying and understanding the management of lower limb conditions\n• Explore foot health in care settings and care of the diabetic foot \nPressure ulcer Prevention and Management Day 2\n• Gain knowledge of national and local drivers for pressure ulcer prevention\n• Review the physiology of pressure ulcer development\n• Gain skills and knowledge in identification of pressure damage\n• Discuss how to use ASSKING care bundles with the ‘Great Skin’ tools in care settings\n• Improve understanding of why surface is important (to include seating and posture)\n• Improve skills and knowledge in actions resulting from risk assessment and skin inspection\n• Understand why /how it is important to keep patients/residents moving\n• Discuss prevention of skin damage caused by moisture\n• Apply the principles of nutrition to pressure ulcer prevention\n• Understand the importance of developing skills and knowledge in giving information and teaching colleagues\, residents and their families in the care setting to raise awareness and reduce risk. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/skin-integrity-pressure-ulcer-prevention-and-wound-care-extended-knowledge-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260211T093000
DTEND;TZID=Europe/London:20260211T163000
DTSTAMP:20260417T023415
CREATED:20251105T162153Z
LAST-MODIFIED:20251105T162153Z
UID:10002108-1770802200-1770827400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)...
DESCRIPTION:    \nThis is a closed course for Accedo Care employees only. \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at Accedo Care\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-15/
LOCATION:Accedo Care | St Georges House | 100 Crossbrook Street | Cheshunt | EN8 8JJ
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260209T140000
DTEND;TZID=Europe/London:20260209T163000
DTSTAMP:20260417T023415
CREATED:20251114T111310Z
LAST-MODIFIED:20260115T134704Z
UID:10002132-1770645600-1770654600@www.hcpa.info
SUMMARY:Mastering Complaints - Empowering Leaders for Success
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who value collaborative\, discussion-led learning. Delivered in a virtual environment that removes the need for travel and fits seamlessly into busy schedules\, the session centres on conversation\, shared experience\, and peer insight. Participants are encouraged to engage actively with the facilitator and one another\, exploring real scenarios and reflecting on best practice in a supportive\, leader-focused space. \nThrough guided discussion and practical examples\, this course helps you strengthen your approach to complaint management as a leader. You will explore common types of complaints\, examine the complaint-handling process\, and discuss investigatory techniques that support fair\, evidence-based decision-making. The session also highlights how a culture of constructive feedback and continuous improvement can turn complaints into meaningful opportunities for growth and organisational learning. \nLearning objectives:\n• Identify common types of complaints\n• Explain the benefits of implementing a feedback process\n• Analyse the stages of the complaint handling process\n• Utilise investigatory techniques for evidence-based conclusions\n• Explain the positive outcomes of complaints \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mastering-complaints-empowering-leaders-for-success-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260209T100000
DTEND;TZID=Europe/London:20260209T123000
DTSTAMP:20260417T023415
CREATED:20251114T110924Z
LAST-MODIFIED:20260115T122852Z
UID:10002131-1770631200-1770640200@www.hcpa.info
SUMMARY:Managing conflict - Leading through collaboration
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is built around rich\, discussion-led learning tailored for established leaders. Delivered in a fully virtual environment\, it removes travel demands and fits easily into busy schedules. The format prioritises peer conversation\, reflective dialogue\, and shared experience\, enabling participants to explore real examples and challenges together and translate insights into practical action. \nDesigned specifically for leaders in adult social care\, this session creates a space for open discussion on the dynamics of conflict and collaboration. Through facilitated conversations and case examples\, you will deepen your understanding of how to navigate conflict confidently while strengthening a culture of cooperation within your teams. \nLearning outcomes:\n• Recognise the different types and common causes of conflict\n• Analyse the four stages of group development\n• Identify the possible outcomes of conflict resolution\n• Utilise different tools to manage conflict including feedback and mediation\n• Establish best practice to follow after conflict has been defused \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/managing-conflict-leading-through-collaboration/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260206T100000
DTEND;TZID=Europe/London:20260206T130000
DTSTAMP:20260417T023415
CREATED:20250904T133400Z
LAST-MODIFIED:20251216T103708Z
UID:10002001-1770372000-1770382800@www.hcpa.info
SUMMARY:Skin Integrity and Pressure Ulcer Prevention in Homecare
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day webinar via Zoom \nThis course will give the learner a broad overview of the importance of maintaining good skin integrity for clients in the homecare setting. Prevention of skin damage\, identification of skin breakdown and implementation of strategies to care for vulnerable skin. \nLearning objectives:\n• Understand your role in maintaining skin integrity\n• Gain basic knowledge of Anatomy & Physiology of the skin\n• Learn about pressure ulcer prevention strategies using ‘Great Skin’ resources applying to surface\, skin inspection\, keeping residents moving\, continence management and good nutrition\n• Gain skills and knowledge in identification of pressure damage and responding to skin breakdown\n• Understand how moisture can affect skin integrity and how to implement strategies for prevention of incontinence associated skin damage\n• Develop your role within homecare in prevention and identification of skin tears and conditions affecting the lower limb\n• Understand the signs of early recognition of infection\, the importance of timely escalation \nCLICK HERE TO REGISTER\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/skin-integrity-and-pressure-ulcer-prevention-in-homecare-online-learning-session-4/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260206T093000
DTEND;TZID=Europe/London:20260206T163000
DTSTAMP:20260417T023415
CREATED:20251105T151025Z
LAST-MODIFIED:20260204T093444Z
UID:10002103-1770370200-1770395400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-10/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260205T100000
DTEND;TZID=Europe/London:20260205T160000
DTSTAMP:20260417T023415
CREATED:20251107T154123Z
LAST-MODIFIED:20251216T103930Z
UID:10002113-1770285600-1770307200@www.hcpa.info
SUMMARY:Trauma Informed Approaches and becoming a trauma informed organisation
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nDelegates will have an opportunity to understand the widespread nature of trauma within populations\, and how these can manifest on both an individual\, community\, cultural and national level. \nDelegates will learn how traumatic experiences\, especially those in childhood can fundamentally affect the way in which brain development occurs and will explore different types of trauma responses. They will also learn a key principle of being trauma informed is by looking beyond presenting behaviours and understand trauma informed approaches are not a specific intervention\, rather an organisational change to how people within all levels of an organisation are treated. This organisational change has multiple benefits to all people at all levels\, not just those who use services. \nDelegates will spend the second half of the day being shown a step-by-step guide on how to use the TrACE toolkit to; ready\, review\, monitor and evaluate their own trauma informed journey and have an opportunity to network with other delegates to support their individual journeys further. \nLearning objectives:\n• The prevalence of trauma\, especially Adverse Childhood Experiences (ACEs) within society.\n• That trauma is a natural response to abnormal experiences.\n• Consider types of experiences that can lead to trauma.\n• Explore the link between ACEs and poor adult health outcomes.\n• Understand key points of attachment theory.\n• Understand how trauma can change the flight and fight response and\, how this can subsequently cause a lifelong impact on a person’s behaviour.\n• Understand the 4 R’s of being trauma aware and the 6 principles of trauma approaches.\n• Step-by-step guide on how to become a trauma informed organisation using the 4 stages of the TrACE toolkit.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/trauma-informed-approaches-and-becoming-a-trauma-informed-organisation-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260205T093000
DTEND;TZID=Europe/London:20260205T163000
DTSTAMP:20260417T023415
CREATED:20251120T114441Z
LAST-MODIFIED:20251121T193701Z
UID:10002151-1770283800-1770309000@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-21/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260204T100000
DTEND;TZID=Europe/London:20260204T160000
DTSTAMP:20260417T023415
CREATED:20250818T075952Z
LAST-MODIFIED:20251216T103755Z
UID:10001977-1770199200-1770220800@www.hcpa.info
SUMMARY:Therapeutic and Cultural Diets and Religious Dietary Restrictions
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £75+VAT | ACE Member: £100+VAT | Non-member: £150+VAT\nTwo day course at HCPA Campus\nDay 1: 04/02/2026\nDay 2: 05/02/2026\nThis course will provide staff with additional knowledge about common medical conditions that are treated or managed by with a special diet. We will cover conditions such as diabetes\, coeliac disease\, food allergies and constipation to name a few. Caring for adults who are tube fed will also be included. In addition we will discuss different cultural diets and religious dietary laws. Menu evaluation and planning will be covered in order to explore how different dietary needs for medical\, cultural or religious reasons can be met. \nLearning objectives:\n• Describe the key principles of special diets advised for the treatment and management of diabetes\, coeliac disease\, constipation and other medical conditions identified.\n• Differentiate between Type 1 and Type 2 Diabetes\n• Take a person centred approach plan how additional menu planning can improve the meal provision and enjoyment for clients on special diets.\n• Recognise the emotional and psychological issues associated with restrictive diets\n• Explain the dietary restrictions of different religions and cultures \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/therapeutic-and-cultural-diets-and-religious-dietary-restrictions-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260203T110000
DTEND;TZID=Europe/London:20260203T123000
DTSTAMP:20260417T023415
CREATED:20260116T152950Z
LAST-MODIFIED:20260116T162128Z
UID:10002214-1770116400-1770121800@www.hcpa.info
SUMMARY:UTI and Catheter Care Webinar - Answering your questions with practical support for adult social care
DESCRIPTION:1.5 hour Session via MS Teams \nUTIs and catheter-related issues are a daily reality in adult social care and getting them right can have a huge impact on resident wellbeing\, hospital admissions\, and staff confidence. Join our live\, interactive UTI and Catheter Care webinar to get clear\, practical guidance tailored to adult social care settings. \nThis is your opportunity to ask questions\, learn from experts\, and take away simple\, evidence-based actions you can use immediately to improve care and outcomes. \nClick here to register\nGot a question about UTIs or catheter care in adult social care? \nIf it’s something you deal with in practice\, chances are others are too. Submit your questions ahead of the webinar and our expert panel will tackle the issues that really matter\, from prevention and early signs to documentation\, escalation\, and fundamental expectations. \nNo question is too small\, and your input will help shape the session ensuring that it’s practical\, relevant\, and rooted in real-time care. \nAsk a question to the panel of experts here \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/uti-and-catheter-care-webinar-answering-your-questions-with-practical-support-for-adult-social-care/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260203T100000
DTEND;TZID=Europe/London:20260203T123000
DTSTAMP:20260417T023415
CREATED:20251114T105304Z
LAST-MODIFIED:20251216T103635Z
UID:10002129-1770112800-1770121800@www.hcpa.info
SUMMARY:An Introduction to best practice in End of Life care - What is a good death?
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \n2.5 hour online learning session via Zoom! \nWe are delighted to host on behalf of Hertfordshire Hospices a brief overview of best practice in End of Life care with a focus on compassionate communication\, culural awareness and what support is available when delivering EoL Care. \nLearning Outcomes:\n• Have an understanding of what a ‘good death’ could mean to service users and their families.\n• Have an awareness and understanding of how to communicate with compassion and the impact this can have.\n• Be able to identify when support may be needed and how to access it.\n• Recognise the importance of culture and diversity\, specifically in relation to End of Life care \nEntry requirements – Learners must have completed their induction \nCLICK HERE TO REGISTER\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred \n 
URL:https://www.hcpa.info/courses/an-introduction-to-best-practice-in-end-of-life-care-what-is-a-good-death-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
END:VCALENDAR