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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251030T133000
DTEND;TZID=Europe/London:20251030T153000
DTSTAMP:20260417T034239
CREATED:20250829T083453Z
LAST-MODIFIED:20251027T151449Z
UID:10001989-1761831000-1761838200@www.hcpa.info
SUMMARY:Lifting Cushions refresher...
DESCRIPTION:2 hour session at HCPA Campus \nHCPA and Winncare are running train the trainer refresher training on using falls lifting equipment. This train the trainer session will allow your staff to cascade information down to other members of staff. \nThis is an opportunity to:\n• Have a reminder of best practice in using the lifting cushions and ask Winncare any questions you may have.\n• An update of the new falls Management pathway in Care homes and the resources to go with this. This includes best practice documentation and falls risk assessments. \nPlease book onto this session\, or follow the links below for alternative sessions: \nWednesday 29th October 10:00-12:00\nThursday 30th October 10:00-12:00\nPlease book a maximum of 4 staff on each session. It will also be useful to send a night shift member of staff so they can cascade down to the rest of the team.
URL:https://www.hcpa.info/courses/lifting-cushions-refresher-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251030T100000
DTEND;TZID=Europe/London:20251030T120000
DTSTAMP:20260417T034239
CREATED:20250808T092308Z
LAST-MODIFIED:20251009T210559Z
UID:10001951-1761818400-1761825600@www.hcpa.info
SUMMARY:Eating Drinking and Ageing well
DESCRIPTION:  \n  \nCourse fee: Fully funded \n2 hour webinar via Zoom\n\nThis webinar will introduce you to the foundations of a healthy and balanced diet for your clients to support them in eating\, drinking and ageing well. It will cover the importance of enjoying food and mealtimes\, maintaining a healthy weight\, keeping hydrated and having a nutrient rich diet. \nLearning Objectives\n1. Recognise how taking pleasure in food and drink can help maintain health by eating well.\n2. Explain why maintaining your weight as you age is usually best for good health.\n3. Describe why it is important to keep active.\n4. Explain what a nutrient rich diet is and its importance as you age.\n5. Identify the role and importance of vitamin D for good health.\n6. Describe ways to ensure an adequate fluid intake to prevent dehydration. \nFULLY BOOKED\nEach attendee needs to be individually registered\nDelegates who are late may not be admitted into the session
URL:https://www.hcpa.info/courses/eating-drinking-and-ageing-well-online-learning-session-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251029T100000
DTEND;TZID=Europe/London:20251029T160000
DTSTAMP:20260417T034239
CREATED:20251003T151730Z
LAST-MODIFIED:20251024T123155Z
UID:10002033-1761732000-1761753600@www.hcpa.info
SUMMARY:Sensory Loss Awareness
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully Funded*\nAssociate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nThis training course is designed to equip care workers with the knowledge and skills to effectively support adults living with sensory loss. Participants will develop an understanding of how sensory processing systems work\, the different types of sensory loss\, and the potential causes and impacts on individuals’ daily lives. The course will place strong emphasis on person-centred approaches\, ensuring that care workers can plan and deliver meaningful support tailored to individual needs. \nThe session will also cover the role of legislation\, with particular focus on the Mental Capacity Act 2005\, and introduce the Sensory Framework within Hertfordshire. Care workers will explore practical strategies\, resources\, and services available to promote independence\, inclusion\, and quality of life for people experiencing sensory loss. \nLearning objectives: \n• Identify the key Sensory Processing Systems\n• Describe the main types of Sensory Loss\n• Identify the Causes of Sensory Loss\n• Explain the Impacts of Sensory Loss\n• Summarise Strategies for Planning and providing Person-Centred Support\n• Explain how the Mental Capacity Act 2005 supports individuals with Sensory Loss\n• Describe the Sensory Framework in Hertfordshire\n• Identify appropriate sources of Support\, Services\, and Guidance\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/sensory-loss-awareness/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251028T103000
DTEND;TZID=Europe/London:20251028T113000
DTSTAMP:20260417T034239
CREATED:20250723T092259Z
LAST-MODIFIED:20251009T210355Z
UID:10001877-1761647400-1761651000@www.hcpa.info
SUMMARY:Falls Management - Ensure your service is up to date with best practice - For Homecare Providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nLearning Objectives\n• Ensure you are aware of robust risk assessing for falls\n• Discuss falls interventions and share best practice\, linked to the World Falls guidance\n• Ensure triangulation across care planning\n• The importance of building your internal MDT\n• Be aware of the power of exercise and movement \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/falls-management-ensure-your-service-is-up-to-date-with-best-practice-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T140000
DTEND;TZID=Europe/London:20251014T153000
DTSTAMP:20260417T034239
CREATED:20250929T203723Z
LAST-MODIFIED:20250929T204001Z
UID:10002016-1760450400-1760455800@www.hcpa.info
SUMMARY:Market Shaping Forum - Understanding Plus Size Care Opportunities for Care Homes
DESCRIPTION:1.5 hour virtually via MS Teams\nOnly available for Care Homes & Nursing Homes in Hertfordshire \nJoin us for the Market Shaping Online Forum with Hertfordshire Residential and Nursing Homes focused on Plus Size care\, hosted by HCPA and led by HCC Adult Care Services. \nThis essential session aims to raise awareness of the growing needs of the plus size care market\, both now and in the future. \nThe forum will explore:\n• Current landscape and perceptions\n• Commissioning expectations and requirements\n• Barriers and Challenges to delivery\n• Training and equipment provision\n• Next Steps \nThe forum will include interactive breakout discussions to identify support mechanisms\, potential challenges and innovative opportunities for delivering plus size care. \nWe encourage any Residential or Nursing Homes that are interested in learning more to join us\, you do not need to be currently delivering this area of care! \nYou will have an opportunity to share insights and feedback which will help shape future strategies and support frameworks. \nClick here to book
URL:https://www.hcpa.info/courses/market-shaping-forum-understanding-plus-size-care-opportunities-for-care-homes/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T140000
DTEND;TZID=Europe/London:20251014T150000
DTSTAMP:20260417T034239
CREATED:20250723T091905Z
LAST-MODIFIED:20251002T213031Z
UID:10001876-1760450400-1760454000@www.hcpa.info
SUMMARY:Bed Care Management - Risks and how you can support - For Homecare Providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nLearning Objectives\n• Exploring people’s experiences of Bed Care\n• Sharing potential barriers of Bed Care Management\n• Ensuring a supportive experience for someone who is receiving Bed Care\n• Contracture Management\n• The importance of accurate documentation \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bed-care-management-risks-and-how-you-can-support-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T100000
DTEND;TZID=Europe/London:20251014T113000
DTSTAMP:20260417T034239
CREATED:20250813T084543Z
LAST-MODIFIED:20251012T194602Z
UID:10001970-1760436000-1760441400@www.hcpa.info
SUMMARY:Bed Rail Risk Management for Managers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1.5 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nThis session will help managers confidently navigate decisions about the use of bed rails and bed levers\, in line with MHRA guidance and best practice principles. The training will cover when equipment is necessary\, how to complete risk assessments effectively\, and how to ensure decisions are always safe and person-centred. \nBy the end of this session\, participants will be able to:\n1. Understand the purpose and key content of the new Bed Rail Risk Management Guide.\n2. Recognise their responsibilities under the National Patient Safety Alert regarding bed rail safety.\n3. Identify when and how bed rails and bed levers should be considered\, in line with MHRA guidance.\n4. Confidently oversee the completion of risk assessments for bed rails within their service.\n5. Support care staff to make safe\, person-centred decisions about bed rail use.\n6. Understand when to escalate concerns or request a community-based review. \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bed-rail-risk-management-for-hertfordshire-managers-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251009T110000
DTEND;TZID=Europe/London:20251009T120000
DTSTAMP:20260417T034239
CREATED:20250827T104247Z
LAST-MODIFIED:20250827T104313Z
UID:10001984-1760007600-1760011200@www.hcpa.info
SUMMARY:Winter Planning Webinar
DESCRIPTION:  \n  \n1 hour webinar\nThis webinar will include expert advice and analysis from Public Health\, UKHSA\, HCC and HCPA\, covering topics such as: Vaccination\, IPC guidance\, Winter Readiness Toolkit\, Healthy Homes over winter\, preparing Business Continuity Plans and more! \nThis webinar is for all types of care settings and we encourage you to join \nCLICK HERE TO REGISTER\nEach attendee needs to be individually registered
URL:https://www.hcpa.info/courses/winter-planning-webinar/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251008T100000
DTEND;TZID=Europe/London:20251008T160000
DTSTAMP:20260417T034239
CREATED:20250904T100313Z
LAST-MODIFIED:20251002T211249Z
UID:10001996-1759917600-1759939200@www.hcpa.info
SUMMARY:Wound Management CPD for Nurses
DESCRIPTION:  \n  \nCourse fee: Non-member: £150+VAT\nAssociate Member: £112+VAT | ACE Member: £100+VAT | HCPA Full Member: Fully funded* \nTwo day course at HCPA\nDay 1: 08/10/2025\nDay 2: 09/10/2025 \nThis interactive course will provide valuable insight into current local and national drivers directing management of pressure ulcers and wound care. There will be revision of anatomy and physiology of wounds and wound healing \, pressure ulcer prevention\, identification and management. Practical sessions in wound dressings selection and how to use ‘Great Skin’ resources. \nLearning objectives: \nWound Management Day 1\n• Understand the impact of National and local drivers for wound care\n• Revision of Anatomy & Physiology of the skin and wound healing\n• Understanding the importance of accurate Holistic Wound assessment\n• Identify management options and introduction of local pathways\n• Gaining knowledge in prevention and management of Skin tears\n• Developing further skills in dressing products selection according to wound type\n• Identifying and managing lower limb conditions\n• Explore foot health in care settings and care of the diabetic foot \nPressure ulcer Prevention and Management Day 2\n• Gain knowledge of national and local drivers for pressure ulcer prevention\n• Review the physiology of pressure ulcer development and identification of pressure damage\n• Implement ASSKING care bundles with ‘Great Skin’ resources into care settings with application to surface including seating and posture\, skin inspection\, risk assessment\, keeping patients/residents moving\, continence management and good nutrition\n• Understand the importance of developing skills and knowledge in giving information and teaching colleagues\, residents and their families in the care setting to raise awareness and reduce risk. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/cpd-for-nurses-in-nursing-homes/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251003T100000
DTEND;TZID=Europe/London:20251003T160000
DTSTAMP:20260417T034239
CREATED:20250724T153950Z
LAST-MODIFIED:20250724T154049Z
UID:10001900-1759485600-1759507200@www.hcpa.info
SUMMARY:Managing People - Proactively Raising Productivity through Performance Management
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\nOne Day course at HCPA\nPeople are any company’s greatest asset and even more so in the care sector\, so how do you ensure you keep the right people in the right jobs?\nThis course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are confident in their place in the company. Delegates will learn how to stand back and look at systems and process models  \nLearning objectives: \n\nIdentify key responsibilities of a Leader.  \nUnderstand reasons for performance management.  \nRecognise the balance between challenge and support.  \nAnalyse the differences of a leader and a manager.  \nDistinguish between the 4 leadership styles.  \nDemonstrate effective coaching skills.  \nExamine feedback tools.  \nEvaluate knowledge using case studies.  \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/managing-people-proactively-raising-productivity-through-performance-management-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251003T091500
DTEND;TZID=Europe/London:20251003T101500
DTSTAMP:20260417T034239
CREATED:20250929T124916Z
LAST-MODIFIED:20250929T124916Z
UID:10002013-1759482900-1759486500@www.hcpa.info
SUMMARY:Internal Training - HCPA Customer Care Standards and Call Handling Refresher...
DESCRIPTION:1 hour hybrid session\nThis course is for HCPA Staff only. \nThis course is intended as a refresher for all HCPA staff who are expected to handle telephone enquiries from customers. \nIt will cover our own customer service standard and discuss the current process for handling calls and dealing with enquiries efficiently. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-hcpa-customer-care-standards-and-call-handling-refresher/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250930T130000
DTEND;TZID=Europe/London:20250930T153000
DTSTAMP:20260417T034239
CREATED:20250728T223501Z
LAST-MODIFIED:20250728T223501Z
UID:10001910-1759237200-1759246200@www.hcpa.info
SUMMARY:Internal Training - Introduction to TEAMology...
DESCRIPTION:Half day course at HCPA Campus\nThis course is for HCPA Staff only. \nIn this fun and engaging session\, you’ll be introduced to our powerful TEAMology Tool\, designed to boost your self-awareness\, communication skills\, and understanding of team dynamics.\nAt the heart of TEAMology is the concept of Intent vs. Perception\, helping you see how your actions are perceived by others and how that affects collaboration and culture. You’ll explore your own psychological type\, appreciate what drives you and those around you\, and gain insight into how to build stronger working relationships.\nThis session offers a fresh and practical approach to personal development. \nLearning Outcomes:\nBy the end of the session\, you will be able to:\n• Identify your own psychological type and working style\n• Recognise the gap between intent and perception in workplace interactions\n• Appreciate your personal strengths and key drivers\n• Understand what motivates others and how to better communicate with them\n• Build confidence in how you show up at work and with colleagues\n• Reduce misunderstandings and strengthen your professional relationships\n• Begin using a shared language for positive team dynamics and culture \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-introduction-to-teamology-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250930T100000
DTEND;TZID=Europe/London:20250930T120000
DTSTAMP:20260417T034239
CREATED:20250717T101927Z
LAST-MODIFIED:20250929T211622Z
UID:10001851-1759226400-1759233600@www.hcpa.info
SUMMARY:Adult Disability Services Manager Forum
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n2 hour forum virtual via MS Teams!\n \nJoin our forum for Managers\, Deputies\, Unit Leads\, Team Leaders and Compliance leads\, who work in Adult Disability Care Services \nThis forum is designed to be your space – a place to connect\, collaborate\, and share what matters most to you. \nWe’re still gathering content and would love your input to help shape the agenda.\nTell us:\n• What topics should we cover?\n• What challenges are you facing?\n• Any guest speakers you’d like to hear from? \nPlease fill out the below quick form to book and furnish us with your suggestions – we’re all ears & book your space below! \nClick here for your suggestions\nWe look forward to seeing you online! \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/adult-disability-services-manager-forum-virtual/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250918T100000
DTEND;TZID=Europe/London:20250918T160000
DTSTAMP:20260417T034239
CREATED:20250617T141306Z
LAST-MODIFIED:20250617T141306Z
UID:10001791-1758189600-1758211200@www.hcpa.info
SUMMARY:Understanding Self-Management Skills
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nAdult social care employers in England can claim up to £135 per staff member on completion of Lead to succeed. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nJoin this online CPD module from Skills for Care and develop the self-management skills you need to lead with confidence. Learn how to set goals\, prioritise tasks\, and stay motivated even when faced with challenges. \nWhether you are in a team leader\, senior or management role in care\, or just someone looking to improve yourself\, this course is perfect for you.\nThis Skills for Care CPD module will help managers to tackle isolation\, manage time\, build resilience and ensure wellbeing. It will look at techniques and tools which can support managers to self-manage and understand when and how behaviours can influence and impact on others. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, this CPD module connects managers with their peers. Managers will understand how successful behaviours and practical strategies can support them in their day-to-day work. They’ll be challenged to put these into practice\, boosting their capacity to lead and manage effectively.\nThe module includes an emphasis on reflection\, helping managers to learn from their day-today experiences and think about how they can do things differently or get better at recognising what they do well. \nLearning Outcomes\n• Awareness of the impact of your own beliefs and values\n• Understanding self-management\, self-awareness and confidence\n• Understanding integrity and how actions & words influence others\n• Awareness of cultures that foster resilience\n• Understanding emotional intelligence\n• How to deal with pressure and stress using well-being strategies including delegation\n• Awareness of time management\, techniques and tools.\n\nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-self-management-skills/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T100000
DTEND;TZID=Europe/London:20250917T160000
DTSTAMP:20260417T034239
CREATED:20250707T151528Z
LAST-MODIFIED:20250707T151947Z
UID:10001801-1758103200-1758124800@www.hcpa.info
SUMMARY:Think Big\, Lead Smart - Well-Led
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT\n \nFIVE day course either at HCPA Campus or by Virtual Classroom\nAll sessions must be attended\nDay 1: 17/09/2025\nDay 2: 01/10/2025\nDay 3: 16/10/2025\nDay 4: 04/11/2025\nDay 5: 20/11/2025 \nAre you in a role where you would like to master the art of strategic leadership?\nDo you want to lead with purpose and think with power? \nOur five-day leadership programme (formerly known as Succession Planning Stage 2 – Continuing Professional Development) is designed for managers with 2+ years’ experience\, multi-site or regional managers\, directors and business owners in adult social care.\nGain insights into the distinctions between management and leadership\, discover the TEAMology Tool\, and build awareness of how your personal leadership style influences others. Develop a clear vision of what success looks like\, organisational goals\, enhance team performance and drive sustainable\, system-level improvements. Key focus areas include strategic planning\, values-led leadership\, building high-performing teams\, navigating change\, and developing robust recruitment and retention strategies. Participants will gain the insight and capability to lead with clarity\, influence\, and long-term impact:\n• Know yourself – Looking Inwards\n• Leading a successful service – Looking Around\n• Leading high performing teams – Looking Sideways\n• Beyond Boundaries – Looking Outwards\n• Recruitment & Retention \nAttending in person will benefit from valuable networking\, peer collaboration\, and the chance to form buddy and mentoring relationships for ongoing support beyond the course. These sessions spark spontaneous collaboration\, deeper insights and sharing best practice through real-time interaction.\nThe programme also includes learner-led optional follow up sessions with the tutor at 3 months and 6 months\, providing continued support and accountability as you apply your learning in the real world. \nTo book an In-person space\, click here\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/think-big-lead-smart-well-led-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T100000
DTEND;TZID=Europe/London:20250917T160000
DTSTAMP:20260417T034239
CREATED:20250707T150858Z
LAST-MODIFIED:20250707T151850Z
UID:10001800-1758103200-1758124800@www.hcpa.info
SUMMARY:Think Big\, Lead Smart - Well-Led
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT\n \nFIVE day course either at HCPA Campus or by Virtual Classroom\nAll sessions must be attended\nDay 1: 17/09/2025\nDay 2: 01/10/2025\nDay 3: 16/10/2025\nDay 4: 04/11/2025\nDay 5: 20/11/2025 \nAre you in a role where you would like to master the art of strategic leadership?\nDo you want to lead with purpose and think with power? \nOur five-day leadership programme (formerly known as Succession Planning Stage 2 – Continuing Professional Development) is designed for managers with 2+ years’ experience\, multi-site or regional managers\, directors and business owners in adult social care.\nGain insights into the distinctions between management and leadership\, discover the TEAMology Tool\, and build awareness of how your personal leadership style influences others. Develop a clear vision of what success looks like\, organisational goals\, enhance team performance and drive sustainable\, system-level improvements. Key focus areas include strategic planning\, values-led leadership\, building high-performing teams\, navigating change\, and developing robust recruitment and retention strategies. Participants will gain the insight and capability to lead with clarity\, influence\, and long-term impact:\n• Know yourself – Looking Inwards\n• Leading a successful service – Looking Around\n• Leading high performing teams – Looking Sideways\n• Beyond Boundaries – Looking Outwards\n• Recruitment & Retention \nAttending in person will benefit from valuable networking\, peer collaboration\, and the chance to form buddy and mentoring relationships for ongoing support beyond the course. These sessions spark spontaneous collaboration\, deeper insights and sharing best practice through real-time interaction.\nThe programme also includes learner-led optional follow up sessions with the tutor at 3 months and 6 months\, providing continued support and accountability as you apply your learning in the real world. \nTo book a Virtual classroom space\, click here\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/think-big-lead-smart-well-led/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250911T100000
DTEND;TZID=Europe/London:20250911T160000
DTSTAMP:20260417T034239
CREATED:20250730T124717Z
LAST-MODIFIED:20250730T124736Z
UID:10001920-1757584800-1757606400@www.hcpa.info
SUMMARY:Trauma Informed Approaches and becoming a trauma informed organisation - with HPFT
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nDelegates will have an opportunity to understand the widespread nature of trauma within populations\, and how these can manifest on both an individual\, community\, cultural and national level. \nDelegates will learn how traumatic experiences\, especially those in childhood can fundamentally affect the way in which brain development occurs and will explore different types of trauma responses. They will also learn a key principle of being trauma informed is by looking beyond presenting behaviours and understand trauma informed approaches are not a specific intervention\, rather an organisational change to how people within all levels of an organisation are treated. This organisational change has multiple benefits to all people at all levels\, not just those who use services. \nDelegates will spend the second half of the day being shown a step-by-step guide on how to use the TrACE toolkit to; ready\, review\, monitor and evaluate their own trauma informed journey and have an opportunity to network with other delegates to support their individual journeys further. \nLearning objectives:\n• The prevalence of trauma\, especially Adverse Childhood Experiences (ACEs) within society.\n• That trauma is a natural response to abnormal experiences.\n• Consider types of experiences that can lead to trauma.\n• Explore the link between ACEs and poor adult health outcomes.\n• Understand key points of attachment theory.\n• Understand how trauma can change the flight and fight response and\, how this can subsequently cause a lifelong impact on a person’s behaviour.\n• Understand the 4 R’s of being trauma aware and the 6 principles of trauma approaches.\n• Step-by-step guide on how to become a trauma informed organisation using the 4 stages of the TrACE toolkit.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/trauma-informed-approaches-and-becoming-a-trauma-informed-organisation-with-hpft-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250911T100000
DTEND;TZID=Europe/London:20250911T113000
DTSTAMP:20260417T034239
CREATED:20250630T102525Z
LAST-MODIFIED:20250630T102621Z
UID:10001798-1757584800-1757590200@www.hcpa.info
SUMMARY:UTI and Catheter Care Webinar
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1.5 hour Webinar via MS Teams!\n \nJoin us for this essential webinar\, led by Hertfordshire and West Essex Integrated Care Board\, aimed at improving safety and quality of care by preventing urinary tract infections (UTIs) and enhancing catheter care across the system. \nThis session will highlight the role of catheter passports in supporting communication\, documentation\, and timely catheter reviews\, helping to reduce infection risk. We will also share local insights from the To Dip or Not To Dip (TDONTD) survey exploring current practice around urine dipstick use and identifying opportunities for safer UTI diagnosis. \nAttendees will gain valuable knowledge on effective UTI prevention strategies\, local healthcare associated infections (HCAIs) surveillance data from care settings and practical actions to help reduce catheter-associated urinary tract infections (CAUTIs) \nAttendees will learn about the risks\, prevention strategies\, roles\, and responsibilities and how the use of catheter passports can reduce infection rates through better documentation and timely catheter reviews. \nCLICK HERE TO REGISTER\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/uti-and-catheter-care-webinar/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250911T091500
DTEND;TZID=Europe/London:20250911T150000
DTSTAMP:20260417T034239
CREATED:20250623T150025Z
LAST-MODIFIED:20250723T102439Z
UID:10001796-1757582100-1757602800@www.hcpa.info
SUMMARY:Internal Training - Safeguarding intermediate level...
DESCRIPTION:One day course at HCPA Campus\nThis course is for HCPA Staff only. \nLearning objectives:\n• Understand the impact of current legislation for the safeguarding of adults at risk of abuse or neglect\n• Understand how to respond to suspected or alleged abuse\n• Understand how to participate in inter-agency\, joint or integrated working in order to protect vulnerable adults\n• Understand how to support others in safeguarding\n• Understand how to follow HCPA Safeguarding procedure\n• Understand Capacity and Consent. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-safeguarding-intermediate-level/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250905T100000
DTEND;TZID=Europe/London:20250905T160000
DTSTAMP:20260417T034239
CREATED:20250810T161719Z
LAST-MODIFIED:20250814T175320Z
UID:10001957-1757066400-1757088000@www.hcpa.info
SUMMARY:Enabling & Posture CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day programme open for applications\nDay 1: 05/09/2025 | Day 2: 12/09/2025 | Day 3: 19/09/2025 | Day 4: 26/09/2025\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThe Enabling & Posture CHAMPION equips staff to learn how simple changes can be made to improve functional independence\, so that individuals can fully participate in their life physically and mentally\, thereby improving overall health outcomes and quality of life\, and supporting people to live longer better. \nLearning Outcomes:\n• Define the role of an Enabling Champion and explain how this role can benefit their organisation by fostering a culture of independence and active participation.\n• Describe the anatomy and physiology relevant to mobility\, including the benefits of physical activity and encouraging participation in activities of daily living (ADLs) through normal movement.\n• Explain the principles of an enabling care culture\, including how to identify potential problems and appropriately signpost to appropriate professionals.\n• Apply the SMART goal-setting process to develop personalised mobility and enabling plans within their own workplace.\n• Demonstrate effective communication and motivational strategies\, including goal setting\, to support and encourage individuals’ participation in mobility and ADLs.\n• Implement therapeutic handling techniques\, such as therapeutic touch\, to facilitate safe and effective movement.\n• Analyse posture and positioning principles\, including joint positioning and optimal alignment\, and apply methods to check and improve sitting posture.\n• Evaluate signs of acute deterioration using tools such as RESTORE2 and NEWS2\, and identify appropriate actions and referrals.\n• Assess the impact of enabling practices on individual independence and well-being\, and recommend improvements to care plans and organisational culture.\n• Develop a comprehensive action plan using SMART goals to promote an enabling care culture that supports safe mobility\, encourages physical activity\, and ensures timely response to health deterioration. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/enabling-posture-champion-application/
CATEGORIES:Care Leadership Courses,Champions,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250905T100000
DTEND;TZID=Europe/London:20250905T160000
DTSTAMP:20260417T034239
CREATED:20250109T210834Z
LAST-MODIFIED:20250814T174046Z
UID:10001510-1757066400-1757088000@www.hcpa.info
SUMMARY:Enabling & Posture CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 05/09/2025\nDay 2: 12/09/2025\nDay 3: 19/09/2025\nDay 4: 26/09/2025 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/enabling-posture-champion-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Champions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250826T103000
DTEND;TZID=Europe/London:20250826T113000
DTSTAMP:20260417T034239
CREATED:20250723T091535Z
LAST-MODIFIED:20250929T211726Z
UID:10001875-1756204200-1756207800@www.hcpa.info
SUMMARY:An introduction to Prevention and Enablement - Practical Tips for Care Staff - For Homecare Providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nLearning Objectives\n• Understanding what Prevention and Enablement is\n• Understanding the principles of Enabling Care\n• Understanding the importance of physical activity and movement\n• Understanding the relevance of mental capacity\n• Learning some practical Enabling Care top tips \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/an-introduction-to-prevention-and-enablement-practical-tips-for-care-staff-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250812T103000
DTEND;TZID=Europe/London:20250812T113000
DTSTAMP:20260417T034239
CREATED:20250723T091214Z
LAST-MODIFIED:20250929T211706Z
UID:10001874-1754994600-1754998200@www.hcpa.info
SUMMARY:An introduction to Prevention and Enablement - For Homecare Providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nLearning Objectives\n• How to use the Prevention and Enablement Framework\n• The effectiveness of Goal setting\n• Building your champion MDT and how to ensure learning is shared and implemented.\n• Falls Management and triangulation across care plans\n• How you can ensure movement and exercise is embedded into every day care\n• Have an awareness of linking in with community opportunities and sharing best practice. \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/an-introduction-to-prevention-and-enablement-for-homecare-providers-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250804T100000
DTEND;TZID=Europe/London:20250804T160000
DTSTAMP:20260417T034239
CREATED:20250606T125903Z
LAST-MODIFIED:20250811T160342Z
UID:10001743-1754301600-1754323200@www.hcpa.info
SUMMARY:Digital & Data CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT  \nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 04/08/2025\nDay 2: 13/08/2025\nDay 3: 18/08/2025\nDay 4: 26/08/2025 \nThis course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nExpectations of being a Champion are as follows:\n• Share knowledge to staff through team meetings\, mentoring and coaching\n• Gain topic specific knowledge\n• Keep up to date with resources and support via the HCPA Members Zone\n• Take responsibility to champion the topic area to ensure the care provider meets best practice standards\n• Build strong relationships with professionals\n• Support “Better outcomes for the individuals you support” for topic area\n• Review Governance of the topic including reviewing and update policies and procedures to meet standards\n• Attend yearly CPD and complete reflective accounts to enable revalidation \nSelecting your Champion\nTo help you select your chosen Champion\, they will need to:\n1. Be a member of staff with authority to mentor staff and work with external partners\n2. Have enthusiasm and dedication to promote best practice in the organisation and action change\n3. Be committed to multi-disciplinary working\, both internally and externally\n4. Have confidence and strong communication skills to share information with staff teams via team meetings\n5. Have the ability to critically review current governance processes for the topic area \nLearning Outcomes:\n• Understand the champion role and how this can benefit their organisation\n• Understand the process of SMART goal setting and be able to relate this in own place of work\n• Understand Data Security & Protection Law and Legislation.\n• Understand the requirements for GDPR compliance and CQC inspections\n• Understand Person centred digital care and support\, including the ethical use of technology\n• Understand the use of AI in the Care Sector\n• Understand how to support your organisation\n• Understand how to promote Data Security and Digital working in the workplace. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/digital-data-champion/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250725T100000
DTEND;TZID=Europe/London:20250725T160000
DTSTAMP:20260417T034239
CREATED:20250509T143504Z
LAST-MODIFIED:20250724T114715Z
UID:10001677-1753437600-1753459200@www.hcpa.info
SUMMARY:Advance Care Planning in End of Life Care - Residential & Nursing
DESCRIPTION:One day course at HCPA Campus \nWe are delighted to host on behalf of Hertfordshire Hospices this interactive workshop on how to get the conversation started regarding Advance Care Planning. This course will be facilitated and be interactive looking at tools\, templates for Advance Care Planning. \nLearning Outcomes:\n• At the end of the day\, participants will be able to describe and discuss relevance of ACP to their own practice.\n• Participants will have a knowledge of Key advance planning principles and tools.\n• The participants will be able to recognize and use Key documents to support Advance Care Planning\, and decision making.\n• At the end of the day participants will be able to facilitate discussions with their service users/Residents and have an awareness of how to record this information. of ACP. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred \n 
URL:https://www.hcpa.info/courses/advance-care-planning-residential-nursing-settings/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250724T140000
DTEND;TZID=Europe/London:20250724T160000
DTSTAMP:20260417T034239
CREATED:20250610T074237Z
LAST-MODIFIED:20250610T080252Z
UID:10001752-1753365600-1753372800@www.hcpa.info
SUMMARY:Quality Life History to Support Dementia Care in Homecare Settings Webinar
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n2 hour Webinar via Zoom!\n \nJoin us for an engaging and practical session on Quality Life History to Support Dementia Care in Homecare. \nThis fully funded online learning session is designed specifically for Homecare staff in Hertfordshire. \nYou’ll gain practical tools and insights to support the people you care for more meaningfully. \n• To explore what life history is\n• To be able to identify the importance and benefits of life history\n• To understand the role of Life history in person centred care person centred care\n• To cover how to gather a Life history\n• To look at ways of presenting and using a life History\n• How to use and update This is Me\n• To understand how to integrate life history in to daily care \nWhether you’re new to life history work or looking to refresh your approach\, this session will equip you with meaningful strategies to improve the quality of life for residents living with dementia. \nClick here to book!\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/quality-life-history-to-support-dementia-care-in-homecare-settings-webinar/
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250718T100000
DTEND;TZID=Europe/London:20250718T160000
DTSTAMP:20260417T034239
CREATED:20250512T151753Z
LAST-MODIFIED:20250606T142918Z
UID:10001680-1752832800-1752854400@www.hcpa.info
SUMMARY:Recommended Summary Plan for Emergency Care and Treatment (ReSPECT)
DESCRIPTION:One day course at HCPA Campus\nWe are delighted to host on behalf of Hertfordshire Hospices this interactive workshop on how to get the conversation started regarding ReSPECT. This course will be facilitated and be interactive looking at tools\, templates and case studies to aid in the ReSPECT process. \nLearning Outcomes:\n• Gain confidence in gathering information for a ReSPECT document.\n• Gain knowledge of ReSPECT and why it is important\n• Understand how to start a conversation about ReSPECT.\n• Be able to facilitate discussions with people receiving care\n• Be awareness of who to contact to support this vital documentation. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recommended-summary-plan-for-emergency-care-and-treatment-respect-cohort-02/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250717T100000
DTEND;TZID=Europe/London:20250717T130000
DTSTAMP:20260417T034239
CREATED:20250612T113846Z
LAST-MODIFIED:20250623T090812Z
UID:10001756-1752746400-1752757200@www.hcpa.info
SUMMARY:Creating a Supportive Dementia Care Culture - Key Information for Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £33+VAT | Associate Member: £38+VAT | Non-member: £50+VAT \nHalf day course at HCPA \nThis course empowers managers to build a compassionate and proactive dementia care culture. Key areas include myth-busting\, understanding unconscious bias\, and challenging outdated perceptions. You’ll learn essential skills in person-centred care aligned with CQC standards and explore how dementia care has evolved over the past decade. Dive into proactive care strategies\, including Positive Behaviour Support (PBS)\, effective documentation\, therapeutic observations\, and spotting early signs of deterioration. The course also highlights the importance of comprehensive staff training\, linking to NICE\, SCIE\, and national dementia strategies. \nLearning objectives:\n• Describe common myths in dementia care and how to challenge them\n• Understand the changes in dementia care and how to future proof services\n• Explain person centred care and its importance for staff\, service users\, commissioners and regulators\n• Understand the importance of a proactive approach and how to embed positive behavioural support\n• Deepen knowledge of specific skills in dementia care including Therapeutic observation (1:1)\, spotting deterioration and good practice in documentation\n• Explain the importance of staff training and how to access available training \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/creating-a-supportive-dementia-care-culture-key-information-for-managers/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250716T100000
DTEND;TZID=Europe/London:20250716T160000
DTSTAMP:20260417T034239
CREATED:20250617T140505Z
LAST-MODIFIED:20250617T141406Z
UID:10001789-1752660000-1752681600@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nAdult social care employers in England can claim up to £135 per staff member on completion of Lead to succeed. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250627T100000
DTEND;TZID=Europe/London:20250627T160000
DTSTAMP:20260417T034239
CREATED:20250509T144039Z
LAST-MODIFIED:20250604T093044Z
UID:10001678-1751018400-1751040000@www.hcpa.info
SUMMARY:Advance Care Planning in End of Life Care - Homecare & Supported Living
DESCRIPTION:One day course at HCPA Campus \nWe are delighted to host on behalf of Hertfordshire Hospices this interactive workshop on how to get the conversation started regarding Advance Care Planning. This course will be facilitated and be interactive looking at tools\, templates for Advance Care Planning. \nLearning Outcomes:\n• At the end of the day\, participants will be able to describe and discuss relevance of ACP to their own practice.\n• Participants will have a knowledge of Key advance planning principles and tools.\n• The participants will be able to recognize and use Key documents to support Advance Care Planning\, and decision making.\n• At the end of the day participants will be able to facilitate discussions with their service users/Residents and have an awareness of how to record this information. of ACP. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred \n 
URL:https://www.hcpa.info/courses/advance-care-planning-homecare-supported-living/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
END:VCALENDAR