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November 2021

Retention: Strategies for retaining a competent workforce – Cohort 2

10 November - 10:00 am - 4:00 pm
Fully funded 16 spaces left

One day course via Zoom This course is best suited to leadership/senior roles or anyone who has responsibilities for recruitment/staff. The course gives learners the opportunity to discuss their current recruitment strategies, share best practice ideas and identify current organisational culture and trends Learning objectives: • Identify why people leave job roles • Utilise new techniques to keep staff motivated and loyal • Demonstrate the skills to design a recruitment action plan Learners will be expected to be engaged in…

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Principles of Team Leading (Accredited course) – Cohort 7

11 November - 10:00 am - 4:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
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Three day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 11/11/21 - 10:00 -16:00 Day 2: 16/11/21 - 10:00 -16:00 Day 3: 18/11/21 - 10:00 -16:00 This course is aimed at care staff who are either progressing, or wish to progress to a Team Leader position. It is also useful for those already newly appointed…

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Principles of diversity, equality and inclusion in adult care (Accredited course) – Cohort 2

12 November - 10:00 am - 4:00 pm
Zoom,

Two day course All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 12/11/21 - 10:00 - 16:00 Day 2: 19/11/21 - 10:00 - 16:00 This course introduces the concept of inclusion, which is fundamental to working in adult social care settings. It is aimed at those who are interested in, or new to, working in social care settings with adults.…

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Customer Service for Care Settings (Accredited course) – Cohort 3

12 November - 10:00 am - 4:00 pm
Zoom,

Two day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 12/11/21 -10:00 - 16:00 Day 2: 22/11/21 -10:00 - 16:00 This course will enable learners to develop the knowledge and understanding required to work with customers within the health and social care sector, including internal and external customers, people who use services, their supporters, visitors, health…

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Basic Health Observation Governance for Care Managers

Fully funded 10 spaces left

HCPA are delivering two courses to offer education in basic health observations based on the Restore 2 tool. Basic health observations are measurements taken to monitor the health of individuals such as blood pressure, heart rate or temperature. The Restore 2 tool is a framework that care professionals can work against to ensure a structured response to the unwell resident. There will be separate courses for care managers and care staff. This will enable care homes to identify early identification…

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An Introduction to Care Leadership – Cohort 7

15 November - 10:00 am - 4:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
+ Google Map
Fully funded 7 spaces left

One day course at HCPA Campus This course will teach learners about effective leadership and help them identify different management techniques. This course also provides an opportunity for learners to reflect on their own management style, to recognise positional power, and how to become more influential. Learners will identify top tips for effective leadership and learn how to implement these Learning objectives: • Identify effective management and leadership styles • Agree behaviour expectations • Understand one minute management techniques •…

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Principles of Safeguarding and Protection (Accredited course) – Cohort 9

15 November - 1:30 pm - 4:30 pm
Zoom,

Two half-day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 15/11/21 - 13:30 - 16:30 Day 2: 23/11/21 - 13:30 - 16:30 This course identifies different types of abuse and the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a learner must do…

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How to support positive behaviour (Accredited course) – Cohort 5

16 November - 10:00 am - 4:00 pm
Zoom,

Two day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 16/11/21 -10:00 -16:00 Day 2: 23/11/21 -10:00 -16:00 This course provides learners with the knowledge and understanding required to identify behavioural changes and triggers that may escalate behaviour. Learners will explore different types of behaviour, and investigate how strategies and support plans can promote positive behaviour.…

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Time management for Leaders – Cohort 10

17 November - 10:00 am - 1:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
+ Google Map
Fully funded 12 spaces left

Half day course at HCPA Campus This course is best suited for all managers/ seniors or supervisors who have direct line reports. The course will aid learners in identifying their “Thieves of time”, analysing and prioritising their task responsibilities and provide practical tools to manage time more effectively Learning objectives: • Balance an open door policy with actioning important strategic task • Prioritise and manage your workload using effective techniques • Work effectively with others to achieve optimal results •…

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Nutrition and Diabetes – Cohort 4

18 November - 10:00 am - 1:00 pm
Fully funded 13 spaces left

Half day course via Zoom This course is suitable for all levels of staff who are working in older people care services within residential, nursing or homecare environments. During this course we will focus on the importance of taking a person-centred approach when supporting a service user with diabetes. An understanding of the different medical therapies and treatments is important, in addition to appreciating the differing dietary approaches that are necessary in order to provide personalised care and support. By…

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Basic Health Observation Governance for Care Managers

Fully funded 12 spaces left

HCPA are delivering two courses to offer education in basic health observations based on the Restore 2 tool. Basic health observations are measurements taken to monitor the health of individuals such as blood pressure, heart rate or temperature. The Restore 2 tool is a framework that care professionals can work against to ensure a structured response to the unwell resident. There will be separate courses for care managers and care staff. This will enable care homes to identify early identification…

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Person-centred support (Accredited course) – Cohort 3

22 November - 10:00 am - 4:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
+ Google Map

One day course at HCPA Campus Coursework must be completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. This course will develop learner’s awareness and knowledge of person-centred support in health and social care. Learning objectives: • Explain what is meant by person-centred support in health, social care and children’s and young people’s settings. • Summarise the importance to individuals of person-centred support in health, social care and children’s…

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Chair Based Exercises (Accredited course) – Cohort 6

23 November - 10:00 am - 1 December - 4:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
+ Google Map
Fully funded 5 spaces left

Four day course at HCPA campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply). Day 1: 23/11/21 - 10:00 - 16:00 Day 2: 26/11/21 - 10:00 - 16:00 Day 3: 29/11/21 - 10:00 - 16:00 Day 4: 01/12/21 - 10:00 - 16:00 Chair Based Exercises include a range of seated exercises that can be adapted to an individual’s abilities or goals. You will also understand the impact of ageing and the importance of a person-centred…

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Stress and Stress Management (Accredited course) – Cohort 2

23 November - 10:00 am - 4:00 pm

Two day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 23/11/21 - 10:00 - 16:00 Day 2: 29/11/21 - 10:00 - 16:00 This course is an interactive introductory course providing learners with the opportunity to understand and define what is meant by stress and what its causes are. Learners will have the opportunity to recognise the…

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Deaf Awareness – Cohort 1

24 November - 10:00 am - 12:00 pm
Fully funded 3 spaces left

HCPA are delighted to facilitate this programme for our members with Hertfordshire Hearing Advisory Service. Hertfordshire Hearing Advisory Service (HHAS) is a registered charity supporting people who are Deaf or have hearing loss and their carers. HHAS work closely with NHS Audiology and local authority Sensory Service Teams, to provide practical help, information and advice to individuals and front-line Care Professionals. Learning objectives: • Understand and appreciate difficulties faced by Deaf and Hard of Hearing people • Learn about a…

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Basic Health Observations For Care Staff

Fully funded 12 spaces left

HCPA are delivering two courses to offer education in basic health observations based on the Restore 2 tool. Basic health observations are measurements taken to monitor the health of individuals such as blood pressure, heart rate or temperature. The Restore 2 tool is a framework that care professionals can work against to ensure a structured response to the unwell resident. There will be separate courses for care managers and care staff. This will enable care homes to identify early identification…

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Build a Culture of Dignity for Managers – Cohort 6

26 November - 10:00 am - 4:00 pm
Fully funded 18 spaces left

One day course via Zoom This course is designed for any leaders or managers who are directly responsible for line managing their work force and or lead their team. The course covers what dignity in behaviour looks like, how to be a good role model, and how to support staff and service users in a dignified manner Learning objectives: • Summarise what dignity is and how it is promoted within the organisation • Use reflective practices • Identify new ways…

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Advanced Safeguarding – Creating a Culture of developing Professional Curiosity – Cohort 5

29 November - 10:00 am - 4:00 pm
Fully funded 19 spaces left

One day course via Zoom This course is aimed for people who have an influence over the work practice and culture of an organisation. It covers how to create a culture of professional curiosity within your organisation, how to be a good role model, and how to support staff to take a professionally curious approach. The course will also support learners to identify steps to take which are appropriate, which are a positive action to protect someone’s safety and welfare…

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Autistic Spectrum Condition (Accredited course) – Cohort 5

29 November - 10:00 am - 4:00 pm
Fully funded 13 spaces left

Two day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 29/11/21 - 10:00 - 16:00 Day 2: 02/12/21 - 10:00 - 16:00 This course is to provide learners with an understanding of Autism Spectrum Condition, person-centred approach and knowledge of the importance of relevant communication skills when working with individuals, Learning objectives: • Describe the concept…

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Difficult Conversations: A guide for Care Professionals – Cohort 2

30 November - 10:00 am - 12:30 pm
Fully funded 16 spaces left

Half day course This course is designed to bring awareness of necessary skills essential in communicating difficult news in health and social care settings. It aims to provide the learner with an understanding of the key principles of leading difficult conversations. We aim to expand the knowledge and prepare learners for these instances where they might have to address or deliver difficult news. This course will also explore different communications adjustments that need to be considered when having difficult conversations.…

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