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DTSTART;TZID=Europe/London:20261116T093000
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CREATED:20260813T131916Z
LAST-MODIFIED:20260817T093332Z
UID:10002636-1794821400-1794844800@www.hcpa.info
SUMMARY:Emergency First Aid at Work
DESCRIPTION:Course fee: £95+VAT\nA significant saving on a national providers price of £205+VAT \nOne day course at HCPA Campus\n*This course involves physical activity. Delegates must be fit and able to participate*\n\nThe Emergency First Aid at Work qualification\, which conforms with HSE guidance\, provides a comprehensive set of practical skills needed by emergency first aid responders in most workplaces\, giving both the ability and knowledge to deal with first aid emergencies.\nThe qualification meets the requirements for training emergency first-aid responders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment. The qualification covers knowledge such as the roles and responsibilities of the emergency first aid responder\, how to assess an incident and recognising signs and symptoms of injury. The qualification also covers first aid skills in CPR and use of an AED. In line with guidance provided by the HSE\, the qualification supports/approves emergency workplace first aid responders for a period of 3 years\, after which point delegates will need to retake the course. Therefore\, the qualification is valid for 3 years from the date of award. In addition to this\, it is recommended that delegates refresh their knowledge annually. \nTopics covered:\n• Roles and responsibilities of an emergency first aid responder\n• Undertake Primary surveys\n• Provide appropriate first aid for:\n• unresponsive casualties\n• choking\n• external bleeding\n• shock\n• minor injuries \nDelegates will undertake theory and practical assessments throughout the duration of the course\nIt is strongly advised that delegates are physically capable of completing the practical assessment and have a minimum of Level 1 in English to complete the theory assessment. \nHaving first aid measures in place to deal with potential accidents and incidents at work is an incredibly vital part of your health and safety procedure. Hopefully\, some of these skills won’t need to be put into use\, but it is essential that first aiders are ready to act in case of either minor injury or emergency. First aid regulations can be complicated however\, and it may be that you aren’t sure if you have the necessary cover in place. \nNeed First Aid Training?\nOur First Aid at Work and Emergency First Aid at Work courses are suitable for staff members who wish to learn new first aid skills and gain an awareness. \nHow Many First Aiders Are Required By Law?\nThe Health and Safety (First-Aid) Regulations 1981 and Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 18 require Care providers to provide adequate and appropriate first aid provision to meet the needs of the staff and people using services at all times.\nHowever\, what is adequate and appropriate is quite vague and it can be difficult to know how to ensure you are legally compliant. Therefore\, in order to ensure you do have the adequate number of first aiders in your organisation\, you should carry out a first aid needs assessment. \nHow to Carry Out a First Aid Needs Assessment\nCarrying out a first aid needs assessment may seem a daunting challenge but it really doesn’t need to be. The purpose of a first aid needs assessment is to ensure there are suitable provisions in place in case of an accident or incident. While it isn’t a legal requirement for the first aid needs assessment to be written down or formal\, keeping a written record is recommended. As an employer\, you can use this assessment to demonstrate to the HSE or local authority inspector how you decided what level of first aid provision is required.\nWhen carrying out your first aid needs assessment\, remember to take into account the practicalities of day-to-day work. For example\, what do you do if your first aider goes off sick or is on holiday? Do you have someone in their place that is trained to the same level? \nHow Many First Aiders Do I Need?\nHaving carried out a first aid needs assessment you are now in a place to understand how many first aiders are required. As was explained earlier\, there is not a legal set number of first aiders that you need at work. \nSuggested First Aid numbers
URL:https://www.hcpa.info/courses/emergency-first-aid-at-work-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:First Aid,Qualifications
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261116T100000
DTEND;TZID=Europe/London:20261116T123000
DTSTAMP:20260814T133222Z
CREATED:20260814T133222Z
LAST-MODIFIED:20260814T133222Z
UID:10002651-1794823200-1794832200@www.hcpa.info
SUMMARY:Managing conflict - Leading through collaboration
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is built around rich\, discussion-led learning tailored for established leaders. Delivered in a fully virtual environment\, it removes travel demands and fits easily into busy schedules. The format prioritises peer conversation\, reflective dialogue\, and shared experience\, enabling participants to explore real examples and challenges together and translate insights into practical action. \nDesigned specifically for leaders in adult social care\, this session creates a space for open discussion on the dynamics of conflict and collaboration. Through facilitated conversations and case examples\, you will deepen your understanding of how to navigate conflict confidently while strengthening a culture of cooperation within your teams. \nLearning outcomes:\n• Recognise the different types and common causes of conflict\n• Analyse the four stages of group development\n• Identify the possible outcomes of conflict resolution\n• Utilise different tools to manage conflict including feedback and mediation\n• Establish best practice to follow after conflict has been defused \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/managing-conflict-leading-through-collaboration/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261116T140000
DTEND;TZID=Europe/London:20261116T163000
DTSTAMP:20260814T133657Z
CREATED:20260814T133657Z
LAST-MODIFIED:20260814T133657Z
UID:10002652-1794837600-1794846600@www.hcpa.info
SUMMARY:Mastering Complaints - Empowering Leaders for Success
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who value collaborative\, discussion-led learning. Delivered in a virtual environment that removes the need for travel and fits seamlessly into busy schedules\, the session centres on conversation\, shared experience\, and peer insight. Participants are encouraged to engage actively with the facilitator and one another\, exploring real scenarios and reflecting on best practice in a supportive\, leader-focused space. \nThrough guided discussion and practical examples\, this course helps you strengthen your approach to complaint management as a leader. You will explore common types of complaints\, examine the complaint-handling process\, and discuss investigatory techniques that support fair\, evidence-based decision-making. The session also highlights how a culture of constructive feedback and continuous improvement can turn complaints into meaningful opportunities for growth and organisational learning. \nLearning objectives:\n• Identify common types of complaints\n• Explain the benefits of implementing a feedback process\n• Analyse the stages of the complaint handling process\n• Utilise investigatory techniques for evidence-based conclusions\n• Explain the positive outcomes of complaints \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mastering-complaints-empowering-leaders-for-success-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261117T100000
DTEND;TZID=Europe/London:20261117T160000
DTSTAMP:20260813T125441Z
CREATED:20260813T125441Z
LAST-MODIFIED:20260813T125441Z
UID:10002630-1794909600-1794931200@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-15/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261117T100000
DTEND;TZID=Europe/London:20261117T160000
DTSTAMP:20260814T105450Z
CREATED:20260814T105450Z
LAST-MODIFIED:20260814T105450Z
UID:10002644-1794909600-1794931200@www.hcpa.info
SUMMARY:Keeping People Moving - Preventing Long-Term Bed Care and Contractures
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\n \nMany people gradually spend increasing amounts of time in bed due to illness\, reduced mobility\, frailty\, pain\, or changes in their health. Without early intervention\, this can lead to loss of independence\, increased care needs\, reduced quality of life\, and the development of contractures. \nThis practical course will help care staff identify the early signs that someone may be at risk of becoming dependent on long-term bed care and explore simple\, realistic strategies to maintain mobility\, comfort\, posture\, and engagement. Participants will learn how small changes in daily care\, positioning\, seating\, activity\, and goal setting can make a significant difference in preventing avoidable decline. \nThe session will also cover the impact of contractures\, how to support people who have developed them\, and how to provide safe\, person-centred care when long-term bed care becomes necessary. \nBy the end of this session\, participants will be able to: \n\nUnderstand the impact and risks of long-term bed care management.\nRecognise the factors that increase the risk bed care.\nExplain how to prevent the risk of being cared for in bed through: Simple Seating\, Activity and Posture\, Goals\, actions\, and evidence\nUnderstand the impact of contractures and how to support people who have developed them.\nExplain how to support people when long term bed care is necessary.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/keeping-people-moving-preventing-long-term-bed-care-and-contractures-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261118T100000
DTEND;TZID=Europe/London:20261118T160000
DTSTAMP:20260813T125613Z
CREATED:20260813T125613Z
LAST-MODIFIED:20260813T125613Z
UID:10002631-1794996000-1795017600@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-16/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261118T100000
DTEND;TZID=Europe/London:20261118T160000
DTSTAMP:20260813T132806Z
CREATED:20260813T132806Z
LAST-MODIFIED:20260813T132806Z
UID:10002638-1794996000-1795017600@www.hcpa.info
SUMMARY:Safeguarding & Capacity
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course covers the key principles of safeguarding and an individuals rights regarding capacity. It identifies different types of abuse\, along with the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a care professional must do if abuse is suspected or alleged. \nLearning objectives:\n• Recognise signs and symptoms of abuse\n• Summarise how to respond to suspected or alleged abuse\n• Identify the national and local context of safeguarding and protection from abuse\n• Recognise ways to reduce the likelihood of abuse\n• Explain how to recognise and report unsafe practices\n• Recognise the principles of Mental Capacity and how this relates to effective safeguarding \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/safeguarding-capacity-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261119T100000
DTEND;TZID=Europe/London:20261119T160000
DTSTAMP:20260713T113129Z
CREATED:20260713T113129Z
LAST-MODIFIED:20260713T113129Z
UID:10002561-1795082400-1795104000@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261120T093000
DTEND;TZID=Europe/London:20261120T163000
DTSTAMP:20260817T103152Z
CREATED:20260813T114633Z
LAST-MODIFIED:20260817T103152Z
UID:10002626-1795167000-1795192200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-24/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261120T100000
DTEND;TZID=Europe/London:20261120T160000
DTSTAMP:20260813T125743Z
CREATED:20260813T125743Z
LAST-MODIFIED:20260813T125743Z
UID:10002632-1795168800-1795190400@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-17/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261123T093000
DTEND;TZID=Europe/London:20261123T163000
DTSTAMP:20260817T103216Z
CREATED:20260813T115010Z
LAST-MODIFIED:20260817T103216Z
UID:10002627-1795426200-1795451400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-25/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261123T100000
DTEND;TZID=Europe/London:20261123T160000
DTSTAMP:20260813T130107Z
CREATED:20260813T130107Z
LAST-MODIFIED:20260813T130107Z
UID:10002633-1795428000-1795449600@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-18/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261123T100000
DTEND;TZID=Europe/London:20261123T160000
DTSTAMP:20260814T134131Z
CREATED:20260814T134131Z
LAST-MODIFIED:20260814T134131Z
UID:10002653-1795428000-1795449600@www.hcpa.info
SUMMARY:Supervision & Appraisal
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nSupervision is a legal and regulatory requirement of adult care settings. This course discusses the purpose and processes of effective supervision\, together with performance management and methods of managing and addressing conflict. Delegates will learn about supporting others within an organisation’s cycle of performance management\, and how to maximise support for staff members. Legislation\, codes of practice\, and policies and procedures will be explored alongside how they influence the supervision process. \nLearning objectives:\n• Understand the purpose of supervision\n• Understand how the principles of supervision can be used to inform performance management\n• Understand how to support individuals through supervision\n• Understand how supervision supports performance\n• Understand how to identify skill gaps in knowledge and confidence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/supervision-appraisal-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T100000
DTEND;TZID=Europe/London:20261124T123000
DTSTAMP:20260814T105806Z
CREATED:20260814T105806Z
LAST-MODIFIED:20260814T105806Z
UID:10002645-1795514400-1795523400@www.hcpa.info
SUMMARY:Falls and Frailty Risk Assessment and Outcome Measures for Managers
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course at HCPA Mundells Campus!\n \nA session for Care Managers exploring how HCPA resources can support you to ensure Falls Risk Assessments are robust.  \nYou will look at evidence-based falls and frailty interventions\, and you will also discuss the importance of early frailty identification and assessment within your care setting.  \nYou will also consider the use of Outcome Measures to monitor individuals’ progress or deterioration.  \nBy the end of this session\, participants will be able to: \n\nConfidently use HCPA resources within their organisation to support more robust Falls Risk Assessments.\nIdentify the risk of frailty using evidence-based assessment tools.\nUnderstand the purpose of Outcome Measures and implement these within their service.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/falls-and-frailty-risk-assessment-and-outcome-measures-for-managers-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T100000
DTEND;TZID=Europe/London:20261124T160000
DTSTAMP:20260813T132601Z
CREATED:20260813T132601Z
LAST-MODIFIED:20260813T132601Z
UID:10002637-1795514400-1795536000@www.hcpa.info
SUMMARY:Dementia - Person-centred Support Care Strategies
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nEntry requirements: Prior to attending this course\, delegates must have completed the pre-learning module Introduction to Prevalence and Types of Dementia \nThis course provides all staff with essential knowledge and skills for supporting individuals with dementia. Participants recap material from pre-learning regarding the types and prevalence of dementia and engage in practical care strategies focusing on effective communication\, care planning\, incorporating life stories\, and achieving positive outcomes. The session includes an introduction to Positive Behavioural Support (PBS) and highlights the importance of using the dementia checklist in daily practice. \nLearning objectives:\n• Describe the critical role of person-centred support and the principles that underpin good practice.\n• Explain the significance of personalisation tools\, advanced care planning\, and lifework history in enabling people living with Dementia to live well.\n• Understand the fundamentals of Positive Behaviour Support (PBS) and how to implement behaviour support interventions for people living with Dementia\n• Understand the importance of effective communication in Dementia care and recognise the relationship between communication\, interaction\, and behaviour.\n• Describe the value of effective collaboration and involvement of families\, support networks\, and community services in the care and support of people living with Dementia. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/dementia-person-centred-support-care-strategies-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T100000
DTEND;TZID=Europe/London:20261124T160000
DTSTAMP:20260814T111456Z
CREATED:20260814T111456Z
LAST-MODIFIED:20260814T111456Z
UID:10002646-1795514400-1795536000@www.hcpa.info
SUMMARY:Promoting Independence with Equipment and Small Aids-Awareness session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\n \nThis session will increase care staff’s awareness of the wide range of equipment\, small aids\, and adaptations available to support people with everyday activities\, improve comfort\, and promote independence. Delegates will explore both commonly used and less familiar equipment\, including solutions such as Wendyletts\, turning systems\, adaptive equipment\, and other practical aids that can make a significant difference to a person’s daily life. It will also focus on when to spot if equipment is no longer safe for a person concerning sling sizes and ability therefore knowing when to make referrals to the Community Occupational Therapy teams. \nThe session is not designed to replace moving and handling training. Instead\, it focuses on helping staff recognise the equipment that is available\, understand its purpose and limitations\, identify whe current equipment may no longer be appropriate\, and know when specialist advice or assessment should be sought. \nParticipants will also gain an understanding of referral pathways to Occupational Therapy\, Physiotherapy\, Wheelchair Services\, and other relevant services\, ensuring people receive the right support at the right time. \nThis session is particularly beneficial for senior care staff\, team leaders\, and any staff members who regularly identify equipment needs or complete referrals\, helping them feel more confident in recognising appropriate solutions and accessing the right services. \nBy the end of this session\, participants will be able to:  \nRecognise a wide range of equipment\, small aids\, and adaptations that can support comfort\, safety\, independence\, and participation in everyday activities.\nIdentify opportunities where equipment may benefit the people they support and understand when to consider discussing or requesting further assessment.\nExplain the purpose\, limitations\, and key safety considerations of commonly used equipment\, recognising when further advice or specialist moving and handling support is required.\nRecognise when existing equipment\, such as slings\, stand aids\, transfer equipment\, or seating\, may no longer be appropriate and requires review or reassessment.\nIdentify when specialist assessment is required and understand the referral pathways to Occupational Therapy\, Physiotherapy\, Wheelchair Services\, and other relevant services.\nApply a person-centred approach when recognising equipment needs\, ensuring individuals receive the right support\, at the right time\, from the right professional. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/promoting-independence-with-equipment-and-small-aids-awareness-session/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T100000
DTEND;TZID=Europe/London:20261124T160000
DTSTAMP:20260814T134809Z
CREATED:20260814T134809Z
LAST-MODIFIED:20260814T134809Z
UID:10002654-1795514400-1795536000@www.hcpa.info
SUMMARY:Coaching for Effective Leadership - Understanding Self Management and Resilience
DESCRIPTION:    \nCourse fee: £112.50 +VAT\n This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Self Management.\nRead more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nCoaching for Effective Leadership equips managers with practical coaching skills underpinned by strong self management and resilience. The course builds clarity\, focus and confidence under pressure\, helping leaders prioritise effectively\, coach themselves and others\, and sustain their impact in demanding care environments. \nThis Skills for Care CPD module places coaching at the heart of effective leadership\, supported by strong self management and resilience. \nThe day begins by exploring what resilience really is\, and how self management\, emotional intelligence\, beliefs and values influence leadership behaviour under pressure. Managers reflect on how they manage time\, stress and competing demands\, and how this impacts their ability to lead and support others effectively. \nParticipants are then introduced to a practical coaching model\, designed for everyday leadership conversations. Managers use this model to identify three real leadership goals and learn how to prioritise effectively – protecting what matters most while still making progress. \nThrough supported practice\, managers first coach each other on a low risk goal\, before developing their skills further and coaching at a deeper level. Built in protected time allows participants to practise self management techniques\, apply coaching approaches\, and create clarity around focus\, boundaries and next steps. \nLearning Outcomes\n• Explain how effective coaching is underpinned by strong self management and resilience\n• Describe what resilience is and how it supports sustained leadership effectiveness\n• Reflect on how their beliefs\, values and behaviours impact their leadership presence\n• Use a practical coaching model in everyday leadership conversations\n• Identify and prioritise leadership goals\, protecting their most important priorities\n• Apply coaching skills to support clarity\, focus and development in themselves and others\n• Implement practical strategies to manage pressure\, time and competing demands \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS) under Understanding Self Management*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/coaching-for-effective-leadership-understanding-self-management-and-resilience-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261125T100000
DTEND;TZID=Europe/London:20261125T160000
DTSTAMP:20260814T135415Z
CREATED:20260814T135415Z
LAST-MODIFIED:20260814T135415Z
UID:10002655-1795600800-1795622400@www.hcpa.info
SUMMARY:Infection Prevention and Control Essentials
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nThe aim of the course is to provide Care professionals with a baseline level of knowledge of the principles of infection prevention control in the care setting.\nThe course is suitable for any staff working in the care sector either as an introduction to IPC or as a refresher of existing knowledge. \nLearning objectives:\n• Identify causes of infection\, how infections are spread and how to break the chain of infection\n• Identify the standard infection prevention control precautions and how these relate to practice\n• Explain the importance of correct hand hygiene and the steps of effective hand hygiene\n• Demonstrate correct PPE selection and donning and doffing technique\n• Describe the importance of recognising soft signs of infection \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/infection-prevention-and-control-essentials-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T093000
DTEND;TZID=Europe/London:20261126T123000
DTSTAMP:20260327T234608Z
CREATED:20260119T154814Z
LAST-MODIFIED:20260327T234608Z
UID:10002221-1795685400-1795696200@www.hcpa.info
SUMMARY:Fire Safety Study (Residential settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-residential-settings-manager-responsibilities-morning-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T093000
DTEND;TZID=Europe/London:20261126T163000
DTSTAMP:20260817T103251Z
CREATED:20260813T115422Z
LAST-MODIFIED:20260817T103251Z
UID:10002628-1795685400-1795710600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-27/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T100000
DTEND;TZID=Europe/London:20261126T123000
DTSTAMP:20260814T112453Z
CREATED:20260814T112453Z
LAST-MODIFIED:20260814T112453Z
UID:10002647-1795687200-1795696200@www.hcpa.info
SUMMARY:Rare Dementias - an Insight
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day virtual course via MS Teams \nThis course aims to provide attendees an introduction to rare dementia. This will include a brief overview of some rare types of dementia and what impact these dementias may have on how you support and care for someone living with one of these types of Dementia. \nThis course meets the following HCC dementia care standards:\n• Person Centred care\n• Responsive support to changing Dependency\n• Carer and family involvement\n• Respect and dignity\n• Effective communication\n• Skills and Competence\n• Supportive Environment\n• Collaborative MDT Working \nLearning objectives:\n• To raise awareness of rare dementias\n• To have a basic understanding of a range of different rare dementias\n• To understand the impact of these dementias on an individual and their families\n• To be aware of the unique needs of people living with a rare dementia\n• To increase knowledge in how best to provide care and support for individuals with a rare dementa\n• To be aware of where to go for further advice and support \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/rare-dementias-an-insight-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T100000
DTEND;TZID=Europe/London:20261126T160000
DTSTAMP:20260814T151205Z
CREATED:20260814T151205Z
LAST-MODIFIED:20260814T151205Z
UID:10002664-1795687200-1795708800@www.hcpa.info
SUMMARY:Mastering Time Management and Effective Mentoring and Coaching - Essential Skills for new leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nStepping into a leadership role comes with new challenges\, responsibilities\, and the need to manage time and people effectively. This course equips emerging leaders with essential skills in time management\, mentoring\, and coaching to enhance productivity\, reduce stress\, and support team development. \nLearners will explore practical strategies to overcome common time management pitfalls\, such as procrastination and inefficient prioritisation\, while learning to implement tools like the Time Management Matrix. Additionally\, the course delves into the critical distinctions between mentoring and coaching\, offering insights into when and how to apply each approach for maximum impact. \nThrough interactive discussions\, learners will gain valuable techniques for effective delegation\, coaching conversations\, and guiding their teams toward success. By the end of the course\, new leaders will be equipped with the skills to manage their time wisely and develop their teams through purposeful mentoring and coaching. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of effective time management and its impact on productivity\, stress levels\, and overall leadership effectiveness.\n• Identify personal “thieves of time” and common time management mistakes\, including procrastination and fear of failure\, and develop strategies to overcome them.\n• Learn how to manage and prioritise tasks effectively by categorising them based on urgency and importance using the Time Management Matrix.\n• Evaluate different time management tools and communication techniques to enhance efficiency and delegation skills.\n• Differentiate between mentoring and coaching\, understanding their unique roles and benefits in leadership and team development.\n• Explore coaching techniques and models\, including effective questioning strategies\, and discover how coaching can be applied in different workplace scenarios to support and develop team members. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mastering-time-management-and-effective-mentoring-and-coaching-essential-skills-for-new-leaders/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T133000
DTEND;TZID=Europe/London:20261126T160000
DTSTAMP:20260327T234622Z
CREATED:20260119T155212Z
LAST-MODIFIED:20260327T234622Z
UID:10002222-1795699800-1795708800@www.hcpa.info
SUMMARY:Fire Safety Study (Residential settings) - Manager Responsibilities - Afternoon session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-residential-settings-manager-responsibilities-afternoon-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T140000
DTEND;TZID=Europe/London:20261126T153000
DTSTAMP:20260814T113050Z
CREATED:20260814T113050Z
LAST-MODIFIED:20260814T113050Z
UID:10002648-1795701600-1795707000@www.hcpa.info
SUMMARY:Understanding the 3Ds - Depression Dementia and Delirium
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £10+VAT | Non-member: £20+VAT \n1.5 hour online session via Virtual Classroom\n\nThis course supports care staff to develop a clear understanding of depression\, dementia\, and delirium in older people\, often referred to as the three Ds. It focuses on recognising similarities and differences between these conditions and the risks of diagnostic overshadowing\, including the potential impact on safety\, wellbeing\, and quality of care. \nThe course aims to build staff confidence in spotting early signs of change\, understanding when concerns may indicate delirium or depression rather than dementia progression\, and knowing how and when to escalate concerns. Early recognition and appropriate response are key to improving outcomes for people using services. \nEntry Requirements: Learners should have completed their staff induction and have basic awareness of dementia as a minimum. \nLearning Outcomes:\nBy the end of this course\, participants will be able to:\n• Understand the similarities and differences between dementia\, delirium\, and depression\n• Recognise the risks associated with diagnostic overshadowing and how to avoid it in practice\n• Identify early signs and symptoms of delirium and understand what action to take if it is suspected\n• Be aware of the risk of suicide and self-harm in older people\n• Understand the importance of timely escalation and seeking appropriate clinical support\n• Know where to go for help and support if concerned about a change in a resident or service user’s presentation \nStandards mapping\nThis course is mapped to the new dementia care standards:\n• Person-centred care\n• Responsive support for changing dependency\n• Skills and competence\n• Comprehensive health care\n• Collaborative multidisciplinary working \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/understanding-the-3ds-depression-dementia-and-delirium-3/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261127T100000
DTEND;TZID=Europe/London:20261127T160000
DTSTAMP:20260327T233954Z
CREATED:20260304T144220Z
LAST-MODIFIED:20260327T233954Z
UID:10002321-1795773600-1795795200@www.hcpa.info
SUMMARY:Moving & Assisting Train the Trainer
DESCRIPTION:Course fee: £550+VAT\nFour day course at HCPA Campus\nDay 1: 27/11/2026\nDay 2: 04/12/2026\nDay 3: 11/12/2026\nDay 4: 18/12/2026\nAll sessions must be attended (T&C’s apply). Delegates will be given one opportunity to retry assessment if not passed. \nWhat is the Moving and Assisting Train the Trainer course?\nThis 4 day Moving and Assisting people Train the Trainer course will provide you with the knowledge and skills to provide suitable and sufficient training that meets legislative requirements and current best practice\, to others in your workplace. \nWho is this course for?\nThis course is designed for in-house staff allocated to deliver internal training. Attendees must have at least two years’ experience in moving and assisting people in a care setting. \nHow is the Moving and Assisting Train the Trainer course assessed?\nDelegates will be assessed via: \n\nKnowledge assessment\nPractical demonstration of equipment\n20-min Micro-teach\nAction plan\n\nWhat does the course cover?\nTo understand the principles of Moving and Assisting\nTo understand the functions of the body\nTo understand the legislation surrounding Moving and Assisting practices\nTo be competent to facilitate independence when moving and assisting individuals\nTo be competent to use a wide range of techniques and equipment when moving and assisting individuals\nTo understand the principles of effective training\, planning and delivery\nTo provide assessment of and feedback for training delivery\nTo take part in action planning and goal setting for effective future training
URL:https://www.hcpa.info/courses/moving-assisting-train-the-trainer-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Education for Trainers
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DTSTART;TZID=Europe/London:20261127T100000
DTEND;TZID=Europe/London:20261127T160000
DTSTAMP:20260813T102339Z
CREATED:20260813T102339Z
LAST-MODIFIED:20260813T102339Z
UID:10002618-1795773600-1795795200@www.hcpa.info
SUMMARY:Dementia - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 27/11/2026\nDay 2: 30/11/2026 \nCourse Overview\nThis two-day extended knowledge course is aimed at care professionals who have been in their role for at least 6 months and already have a strong foundation in dementia care. It explores how to support people with dementia in a more skilled and responsive way\, in line with person-centred frameworks and national best practice. The course includes an introduction to positive behaviour support planning. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nLearners must have completed the Dementia Person Centred Support Care Strategies course or equivalent. \nLearning objectives:\n• Understand types and progression of dementia\n• Promote early diagnosis and advance care planning\n• Apply the Mental Capacity Act and support informed decision-making\n• Encourage risk-positive care\n• Explore appropriate use of medication in dementia care\n• Support prevention and enablement approaches\n• Deliver person-centred dementia care\n• Understand memory\, sensory loss\, and communication needs\n• Create dementia-friendly environments\n• Respond to behaviours of distress and apply positive behaviour strategies \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/dementia-extended-knowledge-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
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DTSTART;TZID=Europe/London:20261130T093000
DTEND;TZID=Europe/London:20261130T160000
DTSTAMP:20260813T151203Z
CREATED:20260813T151203Z
LAST-MODIFIED:20260813T151203Z
UID:10002641-1796031000-1796054400@www.hcpa.info
SUMMARY:Introduction to Prevention & Enablement
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nThis course focuses on falls prevention and Enabling Care.\nRecent guidance on the physical and mental health benefits of being more: active\, empowered\, and independent\, now emphasises what has been known in Therapy settings for a long time\, and that is: through an enabling approach\, people can actually improve\, and live longer\, better lives! \nThis same ethos is also important for falls prevention\, we know that falls aren’t always preventable\, but it is essential that individuals are still improving not only their quality of life but also severity of falls\, focusing on better health outcomes for individuals. \nDelegates will learn new skills from our qualified Physiotherapist\, enhancing knowledge and practical skills\, which will allow them to help individuals improve such things as sit to stand\, mobility\, and positioning. \nLearning objectives:\n• Outline the most effective methods to help reduce falls\n• Identify common risk factors\n• Understand the importance of exercise\n• Understand how to risk assess falls using a multi-factorial risk assessment \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/introduction-to-prevention-enablement/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Prevention & Enablement
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DTSTART;TZID=Europe/London:20261130T093000
DTEND;TZID=Europe/London:20261130T163000
DTSTAMP:20260817T103347Z
CREATED:20260813T115538Z
LAST-MODIFIED:20260817T103347Z
UID:10002629-1796031000-1796056200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-28/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
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DTSTART;TZID=Europe/London:20261208T100000
DTEND;TZID=Europe/London:20261208T160000
DTSTAMP:20260713T113405Z
CREATED:20260713T113405Z
LAST-MODIFIED:20260713T113405Z
UID:10002562-1796724000-1796745600@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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DTSTART;TZID=Europe/London:20270114T100000
DTEND;TZID=Europe/London:20270114T160000
DTSTAMP:20260619T094138Z
CREATED:20260619T094138Z
LAST-MODIFIED:20260619T094138Z
UID:10002525-1799920800-1799942400@www.hcpa.info
SUMMARY:Nutrition Awareness
DESCRIPTION:  \n  \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \nThis course will introduce the foundations of a healthy and balanced diet for the people you support\, helping them to eat\, drink and age well. It explores the importance of enjoyable mealtimes by creating a positive eating environment and developing suitable meal plans. \nThe course focuses on supporting people to maintain a healthy weight and access a nutrient rich diet. It also explains the importance of accurate nutritional screening using the Malnutrition Universal Screening Tool (MUST) to identify and respond to those at risk of malnutrition and dehydration. \nEntry Requirements – Learners must have completed Care Induction. \nLearning Objectives\n• Explain the benefits of a nutrient rich diet for the people you support\n• Identify individuals at risk of malnutrition using the Malnutrition Universal Screening Tool (MUST)\n• Develop and apply person-centred nutritional care plans in line with Integrated Care Board guidance\n• Provide appropriate food based support and understand the use of oral nutritional supplements in care homes\n• Recognise and respond to eating and drinking difficulties\, including those related to dementia and other conditions \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/nutrition-awareness-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
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