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DTSTART;TZID=Europe/London:20260610T100000
DTEND;TZID=Europe/London:20260610T160000
DTSTAMP:20260417T002745
CREATED:20260415T191600Z
LAST-MODIFIED:20260415T191600Z
UID:10002390-1781085600-1781107200@www.hcpa.info
SUMMARY:Cultural Transformation Programme (Abbots Care)...
DESCRIPTION:  \n \n  \nThis is a closed course for Abbots Care employees only. \nOne day course at Abbots Care\n \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-abbots-care/
LOCATION:Abbots Care | Phoenix House | 63 Campfield Road | St Albans | AL1 5FT.
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260611T093000
DTEND;TZID=Europe/London:20260611T163000
DTSTAMP:20260417T002745
CREATED:20260313T160507Z
LAST-MODIFIED:20260313T160507Z
UID:10002358-1781170200-1781195400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-41/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260612T093000
DTEND;TZID=Europe/London:20260612T163000
DTSTAMP:20260417T002745
CREATED:20260313T152147Z
LAST-MODIFIED:20260313T152147Z
UID:10002355-1781256600-1781281800@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2) (Quantum)...
DESCRIPTION:    \nThis is a closed course for Quantum Care employees only. \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at Quantum Care Silver Court\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-quantum-3/
LOCATION:Quantum Care | Silver Court | Welwyn Garden City | AL7 1TS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260615T100000
DTEND;TZID=Europe/London:20260615T123000
DTSTAMP:20260417T002745
CREATED:20260320T143130Z
LAST-MODIFIED:20260327T231247Z
UID:10002379-1781517600-1781526600@www.hcpa.info
SUMMARY:Recruitment with Purpose - Building a Values-Based Workforce
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nThis engaging half-day online course is designed for experienced managers and leaders who are responsible for attracting\, selecting\, and retaining staff within their organisations. In today’s competitive and values-driven workplace\, effective recruitment goes beyond assessing skills and experience\, it requires a clear focus on behaviours\, values\, and cultural alignment. \nParticipants will explore how to embed values-based recruitment practices into their existing processes\, ensuring that new hires not only meet role requirements but also contribute positively to organisational culture. The course will introduce the Leadership Qualities Framework as a practical tool to strengthen recruitment decisions and support long-term workforce development. \nThrough interactive discussions\, examples and practical exercises\, attendees will gain actionable strategies to enhance their recruitment approach\, improve candidate selection\, and build teams that reflect and reinforce organisational values. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Explore the benefits of utilising the Leadership Qualities Framework.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Gain the skills to attract and retain employees who align with your organisation’s values.\n \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruitment-with-purpose-building-a-values-based-workforce-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260615T100000
DTEND;TZID=Europe/London:20260615T160000
DTSTAMP:20260417T002745
CREATED:20260318T152507Z
LAST-MODIFIED:20260327T231421Z
UID:10002368-1781517600-1781539200@www.hcpa.info
SUMMARY:Infection Prevention and Control Essentials
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nThe aim of the course is to provide Care professionals with a baseline level of knowledge of the principles of infection prevention control in the care setting.\nThe course is suitable for any staff working in the care sector either as an introduction to IPC or as a refresher of existing knowledge. \nLearning objectives:\n• Identify causes of infection\, how infections are spread and how to break the chain of infection\n• Identify the standard infection prevention control precautions and how these relate to practice\n• Explain the importance of correct hand hygiene and the steps of effective hand hygiene\n• Demonstrate correct PPE selection and donning and doffing technique\n• Describe the importance of recognising soft signs of infection \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/infection-prevention-and-control-essentials-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260615T140000
DTEND;TZID=Europe/London:20260615T163000
DTSTAMP:20260417T002745
CREATED:20260320T142623Z
LAST-MODIFIED:20260327T231516Z
UID:10002378-1781532000-1781541000@www.hcpa.info
SUMMARY:Engaging & Retaining a Competent Workforce - Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nDelivered live by an expert trainer in an interactive virtual setting\, this session offers a time-efficient learning experience with no travel costs and minimal disruption to busy leadership schedules. Participants will engage with the trainer and peers to share experiences\, reflect on current practice\, and develop actionable strategies that can be implemented immediately. The half-day programme is designed for established leaders and managers responsible for leading teams\, shaping culture\, and implementing effective retention strategies within complex and demanding environments. \nRetaining a skilled and motivated workforce is a critical leadership challenge with direct implications for service quality\, organisational performance\, and long-term sustainability. The course focuses on advanced leadership approaches to understanding individual motivations\, strengthening communication\, to ensure a supportive and inclusive organisational culture. Leaders will explore how their behaviours\, decision-making\, and communication styles influence engagement\, staff satisfaction\, and commitment\, with a strong emphasis on creating environments where people feel valued\, supported\, and motivated to perform at their best. \nLearning objectives:\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Explore the role of organisational culture and effective communication in retaining a competent workforce.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment.\n• Acquire tools for creating a supportive work environment that fosters retention and professional growth. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA
URL:https://www.hcpa.info/courses/engaging-retaining-a-competent-workforce-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260616T100000
DTEND;TZID=Europe/London:20260616T160000
DTSTAMP:20260417T002745
CREATED:20260304T143349Z
LAST-MODIFIED:20260327T231607Z
UID:10002319-1781604000-1781625600@www.hcpa.info
SUMMARY:Safeguarding & Capacity
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course covers the key principles of safeguarding and an individuals rights regarding capacity. It identifies different types of abuse\, along with the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a care professional must do if abuse is suspected or alleged. \nLearning objectives:\n• Recognise signs and symptoms of abuse\n• Summarise how to respond to suspected or alleged abuse\n• Identify the national and local context of safeguarding and protection from abuse\n• Recognise ways to reduce the likelihood of abuse\n• Explain how to recognise and report unsafe practices\n• Recognise the principles of Mental Capacity and how this relates to effective safeguarding \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/safeguarding-capacity-10/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260616T100000
DTEND;TZID=Europe/London:20260616T160000
DTSTAMP:20260417T002745
CREATED:20260309T114138Z
LAST-MODIFIED:20260327T231709Z
UID:10002332-1781604000-1781625600@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-25/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260618T093000
DTEND;TZID=Europe/London:20260618T163000
DTSTAMP:20260417T002745
CREATED:20260313T160840Z
LAST-MODIFIED:20260313T160840Z
UID:10002359-1781775000-1781800200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-42/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260618T100000
DTEND;TZID=Europe/London:20260618T130000
DTSTAMP:20260417T002745
CREATED:20260309T125213Z
LAST-MODIFIED:20260327T231904Z
UID:10002340-1781776800-1781787600@www.hcpa.info
SUMMARY:Homecare Medication Governance
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n3 hour course via Virtual Classroom\n\nThis course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. \nLearning Outcomes\n• Understand the legislation and guidance underpinning medication governance and how you can embed this using the medication standards document\n• Ensure the service understands and is meeting the regulatory and local monitoring requirements for medication administration\, including the consequences of incorrect practice\n• Recognise and review the responsibilities involved in effective medication practice throughout the organisation\, including process for escalations\n• To have clear guidance and structure regarding the roles\, responsibilities\, and accountabilities with different roles for medication administration\n• Understand good methods of communication with the wider staff teams and explore how you will establish ongoing communication to the wider team on good medication practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/homecare-medication-governance-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260619T093000
DTEND;TZID=Europe/London:20260619T163000
DTSTAMP:20260417T002745
CREATED:20260313T152334Z
LAST-MODIFIED:20260313T152334Z
UID:10002356-1781861400-1781886600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2) (Quantum)...
DESCRIPTION:    \nThis is a closed course for Quantum Care employees only. \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at Quantum Care Silver Court\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-quantum-4/
LOCATION:Quantum Care | Silver Court | Welwyn Garden City | AL7 1TS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260619T100000
DTEND;TZID=Europe/London:20260619T120000
DTSTAMP:20260417T002745
CREATED:20260309T143824Z
LAST-MODIFIED:20260327T232019Z
UID:10002344-1781863200-1781870400@www.hcpa.info
SUMMARY:Effective Observations and Competency Management
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day webinar via Zoom\nThis course equips managers and team leaders with the skills and knowledge to conduct formal workplace observations that align with organisational standards and best practices. Effective observation and feedback are essential for ensuring staff meet competency requirements and continuously improve their performance. \nParticipants will explore the principles of formal observation\, including how to identify key competencies relevant to their roles. The course provides practical guidance on setting up and conducting structured\, competency-based observations\, ensuring a fair and consistent approach. In addition\, attendees will learn how to provide constructive feedback that fosters professional development and supports staff in achieving their full potential. \nEntry Requirements: Learners must be in a management role to attend this course. \nLearning Objectives: \n\nUnderstand the principles of formal observation in the workplace. \nIdentify key competencies to observe in line with organizational standards and best practices. \nExplain how to set up and conduct effective competency-based observations. \nProvide constructive feedback following observations to support staff development and improvement. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/effective-observations-and-competency-management-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260619T100000
DTEND;TZID=Europe/London:20260619T160000
DTSTAMP:20260417T002745
CREATED:20260318T155119Z
LAST-MODIFIED:20260327T232101Z
UID:10002370-1781863200-1781884800@www.hcpa.info
SUMMARY:Care Planning
DESCRIPTION:  \n  \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course provides delegates with knowledge and understanding of the principles and processes of person-centred thinking\, planning and reviews. \nLearning objectives:\n• Understand the principles and practice of person-centred thinking\, planning and reviews\n• Understand the context within which person-centred thinking and planning takes place.\n• Understand own role in person-centred planning\, thinking and reviews. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-planning-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T100000
DTEND;TZID=Europe/London:20260622T120000
DTSTAMP:20260417T002745
CREATED:20260309T152104Z
LAST-MODIFIED:20260327T232146Z
UID:10002347-1782122400-1782129600@www.hcpa.info
SUMMARY:Bipolar Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via Virtual Classroom\nDelegates will gain an understanding of bipolar disorder and its causes. They will develop an appreciation of what bipolar disorder feels like and the symptoms that may be experienced along with some key terminology. Delegates will also gain an understanding of ways in which bipolar disorder can be managed and treated\, especially within social care\, with good practice discussed. Possible treatment will be explored including medication. \nLearning Outcomes:\n* Explain the term ‘bipolar disorder’\n* Recognise the causes and signs of bipolar disorder\n* Recognise that demands of daily life can influence the presentation of symptoms of bipolar disorder\n* Outline how bipolar disorder may be managed and know some of the resources available to support the individual experiencing it. \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bipolar-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T100000
DTEND;TZID=Europe/London:20260622T130000
DTSTAMP:20260417T002745
CREATED:20260309T141035Z
LAST-MODIFIED:20260327T232505Z
UID:10002341-1782122400-1782133200@www.hcpa.info
SUMMARY:Care Home Medication Governance
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n3 hour course via Virtual Classroom\n\nThis online training course supports managers and senior staff in developing a clear\, robust\, and legally compliant approach to medication governance within care home settings. The session explores the legislation\, regulatory expectations\, and practical systems required to maintain safe\, consistent\, and person‑centred medication practice. Participants will also examine staff roles\, responsibilities\, and escalation processes – alongside effective methods for communicating good practice within wider teams. \nLearning Outcomes\n• Understand the legislation and guidance underpinning medication governance.\n• Understand how to ensure the care service can meet the regulatory and local monitoring requirements for medication administration\, including the consequences of incorrect practice.\n• Recognise and review the responsibilities involved in effective medication practice throughout the organisation\, including process for escalations.\n• To have clear guidance and structure regarding the roles\, responsibilities\, and accountabilities with different roles for medication administration.\n• Understand good methods of communication with the wider staff teams\, exploring how to establish ongoing communication to the wider team on good medication practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-home-medication-governance/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T100000
DTEND;TZID=Europe/London:20260622T160000
DTSTAMP:20260417T002745
CREATED:20260224T152543Z
LAST-MODIFIED:20260327T232349Z
UID:10002271-1782122400-1782144000@www.hcpa.info
SUMMARY:Care Induction
DESCRIPTION:  \n  \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £375+VAT | Non-member: £375+VAT \nFive day course at HCPA Campus\nAll sessions must be attended (T&C’s apply)\nDay 1: 22/06/2026\nDay 2: 23/06/2026\nDay 3: 24/06/2026\nDay 4: 29/06/2026\nDay 5: 30/06/2026\nWelcome to the Care Induction course\, a comprehensive five-day programme designed for individuals embarking on a career in care. \nThis course aims to equip those new to working in care with the foundational knowledge and skills needed to excel as a care professional. Each day focuses on crucial aspects of care\, ensuring you are well-prepared to deliver high-quality\, person-centred support. \nContent:\nDay 1: Understanding Your Role and Person-Centred Care\nRole of a Care Professional\, Duty of Care and Candour\n• Gain insight into the responsibilities and expectations of a care professional.\n• Learn about the principles of duty of care and candour\, and how they apply in everyday practice.\nUnderstanding Person-Centred Care (Hertfordshire Connected Lives)\n• Explore the concepts of person-centred care and how they enhance the quality of life for individuals.\n• Understand the Hertfordshire Connected Lives approach and its application in care settings. \nDay 2: Communication\, Information Handling\, and Safeguarding\nUnderstanding Communication and Safe Information Handling\n• Develop effective communication skills essential for interacting with individuals in care.\n• Learn the importance of safe information handling and confidentiality.\nSafeguarding Awareness\n• Understand the principles of safeguarding and the role of a care professional in protecting vulnerable individuals.\n• Recognize the signs of abuse and neglect and know how to report concerns appropriately. \nDay 3: Health\, Safety\, Wellbeing\, and Inclusion\nUnderstanding Health\, Safety & Wellbeing\n• Learn about the health\, safety\, and wellbeing practices that ensure a safe environment for both care professionals and individuals in care.\n• Understand risk assessment and management in care settings.\nMaintaining Dignity in Care\, Equality\, Diversity\, and Inclusion\n• Discover the importance of maintaining dignity and respect in care.\n• Explore concepts of equality\, diversity\, and inclusion\, and how to promote these values in your practice. \nDay 4: Mental Health\, Dementia\, and Learning Disabilities\nUnderstanding Mental Health\, Dementia\, Learning Disabilities\, Autistic Spectrum Disorder\n• Gain knowledge about mental health conditions\, dementia\, learning disabilities\, and Autistic Spectrum Disorder.\n• Learn strategies for providing effective support to individuals with these conditions. \nDay 5: Nutrition\, Oral Health\, and Cultural Awareness\nUnderstanding Fluid\, Nutrition\, and Oral Health\n• Understand the importance of proper nutrition\, hydration\, and oral health in overall wellbeing.\n• Learn how to support individuals in maintaining these aspects of health.\nCultural Awareness\n• Develop awareness of cultural differences and their impact on care.\n• Learn to provide culturally sensitive care that respects and values diversity. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-11/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Induction
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T100000
DTEND;TZID=Europe/London:20260622T160000
DTSTAMP:20260417T002745
CREATED:20260318T155825Z
LAST-MODIFIED:20260327T232438Z
UID:10002371-1782122400-1782144000@www.hcpa.info
SUMMARY:Team Leading - Navigating Leadership Styles for Organisational Success
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nOne day course at HCPA Campus\nThis course is aimed at care staff who are either working in\, or progressing to a Team Leader position\, and will provide delegates with an understanding of leadership styles within organisations.\nLearners will develop knowledge of team dynamics and the techniques used to manage the work of teams. Learners will also gain an appreciation of the impact of change management and how a motivated team affects an organisation. \nLearning objectives:\n• Understand different leadership styles within an organisation and be able to confidently use different leaderships styles\n• Understand team dynamics and describe the purpose of different teams\, along with team development and behaviour\n• Understand techniques used to manage the work of teams and describe a range of techniques to monitor the flow of a team\n• Understand the impact of change management within a team and the importance of accepting positive change\, including how to implement change\n• Understand team motivation and techniques that can be used to motivate staff \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/team-leading-navigating-leadership-styles-for-organisational-success-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T140000
DTEND;TZID=Europe/London:20260622T160000
DTSTAMP:20260417T002745
CREATED:20260309T152523Z
LAST-MODIFIED:20260327T232556Z
UID:10002348-1782136800-1782144000@www.hcpa.info
SUMMARY:Schizophrenia Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via MS Teams\nDelegates will gain an understanding of schizophrenia and its causes. They will develop an appreciation of what schizophrenia feels like and the symptoms that may be experienced. Delegates will gain an understanding of the ways in which schizophrenia can be managed and treated and will also gain an understanding of the roles and needs of others\, especially in social care. Key terminology will be explored in order to better understand schizophrenia and address common misconceptions. \nLearning Outcomes \n* Define the term “Schizophrenia”\n* Identify the causes and signs of Schizophrenia\n* Recognise how schizophrenia affects the individual\, their life and their friends and family\n* Explain how schizophrenia may be managed and know some of the resources available to support the individual experiencing it. \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/schizophrenia-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260623T100000
DTEND;TZID=Europe/London:20260623T160000
DTSTAMP:20260417T002745
CREATED:20260309T114335Z
LAST-MODIFIED:20260327T232649Z
UID:10002333-1782208800-1782230400@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-26/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260623T100000
DTEND;TZID=Europe/London:20260623T160000
DTSTAMP:20260417T002745
CREATED:20260318T161051Z
LAST-MODIFIED:20260327T232737Z
UID:10002372-1782208800-1782230400@www.hcpa.info
SUMMARY:Safe medication principles
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course is equips delegates with essential knowledge for the safe and effective administration of medication. It explores key principles\, various routes and methods of administration\, and common side effects or adverse reactions that may occur. \nLearning objectives:\n• Understand the preparations to be taken prior to administrating medication\n• Understand how medication is administered safely and in a way that meets individuals needs\n• Understand how to support individuals to administer their own medication\n• Understand the procedures to follow when there are problems with the administration of medication\n• Understand how the effects of medication are monitored \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/safe-medication-principles-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260623T100000
DTEND;TZID=Europe/London:20260623T160000
DTSTAMP:20260417T002745
CREATED:20260319T101650Z
LAST-MODIFIED:20260319T101650Z
UID:10002375-1782208800-1782230400@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management-6/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T093000
DTEND;TZID=Europe/London:20260624T103000
DTSTAMP:20260417T002745
CREATED:20260319T125342Z
LAST-MODIFIED:20260319T125342Z
UID:10002376-1782293400-1782297000@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 1)
DESCRIPTION:    \nCourse fee: £20+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n \n\nOne hour course via MS Teams\nThis course is suitable for support staff who do not provide direct care (eg. domestic\, admin\, kitchen).\nFor those providing direct care or making decisions\, the Tier 2 one day course is required \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 1 course is co-delivered by trainers with lived experience and covers: \n\nHow to ask someone how they need to be supported\nGroup questions for discussion\nSharing own thoughts and experiences\nUnderstanding the need for reasonable adjustments\nMyth-busting\nExperiences of using services from those with lived experience\n\nLearning Outcomes: \n\nUnderstand that everyone is different and has different needs\nGive an example of how you can support a person with a learning disability or an autistic person differently\nGive an overview of what ‘reasonable adjustments’ means\nIdentify changes in practice needed to enable excellent care and services for people with a learning disability and autistic people\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-1-7/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T100000
DTEND;TZID=Europe/London:20260624T160000
DTSTAMP:20260417T002745
CREATED:20260223T121056Z
LAST-MODIFIED:20260327T232949Z
UID:10002266-1782295200-1782316800@www.hcpa.info
SUMMARY:Care Planning and Risk Assessment - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £112.50+VAT | Non-member: £225+VAT  \nThree day course at HCPA Campus\nDay 1: 24/06/2026\nDay 2: 25/06/2026\nDay 3: 29/06/2026\n\nCourse Overview \nThis three-day extended knowledge course supports care staff to strengthen their understanding and practical skills in assessment\, care planning\, and risk management. Ideal for senior care staff or those in lead roles\, the course covers the full care planning journey\, from initial assessment through to daily delivery\, risk assessment\, and quality assurance. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nLearners must be responsible for care planning activities in their services. \nCourse structure \nDay 1 – Laying the Foundations\nFocuses on pre-admission information gathering\, referral and funding pathways\, and planning for a smooth transition into care. Learners will explore the principles of person-centred assessment and how different conditions and needs influence planning. Key safeguarding\, human rights\, and service agreement considerations are also covered. \nDay 2 – Care Planning and Risk in Practice\nAn interactive workshop day where learners apply learning to develop real-life care plans and SMART outcomes. The session explores how to manage fluctuating needs\, balance risk and choice\, and create clear\, practical risk assessments that reflect daily care delivery and mental capacity principles. \nDay 3 – Reviewing and Improving Quality\nCovers quality assurance\, record-keeping\, and the use of tools such as ABC charts and incident logs. Learners will learn to evaluate and update care plans\, reflect on lessons from incidents\, and understand the role of supervision\, digital tools\, and co-production in maintaining safe\, high-quality care. \nLearning outcomes:\n• Explain the importance of thorough information collection before accepting a care package and describe the referral process\, including who can initiate referrals.\n• Understand key funding pathways (local authority\, CHC\, self-funding\, direct payments) and explore best practice for smooth transitions\, focusing on the first 72 hours.\n• Apply core principles of effective assessment (person-centred\, outcome-focused\, strengths-based) and recognise how different conditions influence care planning.\n• Understand the role of human rights and safeguarding in care planning and explain the importance of service agreements\, including disclosure of risk-related behaviour.\n• Identify and assess common risks\, create practical risk assessments\, and apply mental capacity principles when making risk-related decisions.\n• Understand how to embed dignity\, choice\, and control into care plans and consider the impact of cultural background and communication styles.\n• Understand how to use tools such as daily records\, ABC charts\, and audits to monitor care\, track outcomes\, and update plans based on changes\, incidents\, and reviews.\n• Recognise the role of digital systems\, data security\, and effective documentation in meeting regulatory requirements and improving care quality.\n• Understand how to engage individuals and families in co-producing care plans\, develop SMART goals\, and ensure effective handovers and supervision for safety and quality. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/care-planning-and-risk-assessment-extended-knowledge-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T100000
DTEND;TZID=Europe/London:20260624T160000
DTSTAMP:20260417T002745
CREATED:20260318T162041Z
LAST-MODIFIED:20260327T233059Z
UID:10002373-1782295200-1782316800@www.hcpa.info
SUMMARY:Mental Health - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 24/06/2026\nDay 2: 25/06/2026 \nCourse Overview\nThis two-day extended knowledge course is aimed at care professionals who have been in their role for at least 6 months and already have a strong foundation in mental health conditions. The course focuses on specific diagnoses and how to support individuals in their recovery and treatment. It will cover available treatment options\, including medication\, and explore how these can be effectively integrated into social care to promote best practice. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nLearning objectives:\n• Establish some common mental health issues and what signs we may see\n• Learn how to support people in recovery\n• Look at possible medication side effects including anti-psychotics\n• How to meet the needs of people with a mental health condition in a person-centred way\n• Learn how to navigate difficult mental health related conversations and scenarios (including PBS)\n• Compare and contrast evidence-based psychotherapeutic approaches (e.g.\, CBT and psychodynamic therapy etc) for various mental health conditions. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mental-health-extended-knowledge-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T100000
DTEND;TZID=Europe/London:20260624T160000
DTSTAMP:20260417T002745
CREATED:20260402T155818Z
LAST-MODIFIED:20260402T155818Z
UID:10002384-1782295200-1782316800@www.hcpa.info
SUMMARY:Cultural Transformation Programme...
DESCRIPTION:  \n \n  \nOne day course at HCPA Campus by invite only\n \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T113000
DTEND;TZID=Europe/London:20260624T123000
DTSTAMP:20260417T002745
CREATED:20260319T125508Z
LAST-MODIFIED:20260319T125508Z
UID:10002377-1782300600-1782304200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 1)
DESCRIPTION:    \nCourse fee: £20+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n \n\nOne hour course via MS Teams\nThis course is suitable for support staff who do not provide direct care (eg. domestic\, admin\, kitchen).\nFor those providing direct care or making decisions\, the Tier 2 one day course is required \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 1 course is co-delivered by trainers with lived experience and covers: \n\nHow to ask someone how they need to be supported\nGroup questions for discussion\nSharing own thoughts and experiences\nUnderstanding the need for reasonable adjustments\nMyth-busting\nExperiences of using services from those with lived experience\n\nLearning Outcomes: \n\nUnderstand that everyone is different and has different needs\nGive an example of how you can support a person with a learning disability or an autistic person differently\nGive an overview of what ‘reasonable adjustments’ means\nIdentify changes in practice needed to enable excellent care and services for people with a learning disability and autistic people\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-1-8/
LOCATION:Virtual Classroom
CATEGORIES:Care topics,Oliver McGowan
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260625T093000
DTEND;TZID=Europe/London:20260625T163000
DTSTAMP:20260417T002745
CREATED:20260313T161013Z
LAST-MODIFIED:20260313T161013Z
UID:10002360-1782379800-1782405000@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-43/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260629T100000
DTEND;TZID=Europe/London:20260629T160000
DTSTAMP:20260417T002745
CREATED:20260304T143750Z
LAST-MODIFIED:20260327T233155Z
UID:10002320-1782727200-1782748800@www.hcpa.info
SUMMARY:Dementia - Person-centred Support Care Strategies
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nEntry requirements: Prior to attending this course\, delegates must have completed the pre-learning module Introduction to Prevalence and Types of Dementia \nThis course provides all staff with essential knowledge and skills for supporting individuals with dementia. Participants recap material from pre-learning regarding the types and prevalence of dementia and engage in practical care strategies focusing on effective communication\, care planning\, incorporating life stories\, and achieving positive outcomes. The session includes an introduction to Positive Behavioural Support (PBS) and highlights the importance of using the dementia checklist in daily practice. \nLearning objectives:\n• Describe the critical role of person-centred support and the principles that underpin good practice.\n• Explain the significance of personalisation tools\, advanced care planning\, and lifework history in enabling people living with Dementia to live well.\n• Understand the fundamentals of Positive Behaviour Support (PBS) and how to implement behaviour support interventions for people living with Dementia\n• Understand the importance of effective communication in Dementia care and recognise the relationship between communication\, interaction\, and behaviour.\n• Describe the value of effective collaboration and involvement of families\, support networks\, and community services in the care and support of people living with Dementia. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/dementia-person-centred-support-care-strategies-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
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DTSTART;TZID=Europe/London:20260630T093000
DTEND;TZID=Europe/London:20260630T160000
DTSTAMP:20260417T002745
CREATED:20260302T160253Z
LAST-MODIFIED:20260327T233246Z
UID:10002298-1782811800-1782835200@www.hcpa.info
SUMMARY:Emergency First Aid at Work
DESCRIPTION:Course fee: £95+VAT\nA significant saving on a national providers price of £222 \nOne day course at HCPA Campus\n*This course involves physical activity. Delegates must be fit and able to participate*\n\nThe Emergency First Aid at Work qualification\, which conforms with HSE guidance\, provides a comprehensive set of practical skills needed by emergency first aid responders in most workplaces\, giving both the ability and knowledge to deal with first aid emergencies.\nThe qualification meets the requirements for training emergency first-aid responders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment. The qualification covers knowledge such as the roles and responsibilities of the emergency first aid responder\, how to assess an incident and recognising signs and symptoms of injury. The qualification also covers first aid skills in CPR and use of an AED. In line with guidance provided by the HSE\, the qualification supports/approves emergency workplace first aid responders for a period of 3 years\, after which point delegates will need to retake the course. Therefore\, the qualification is valid for 3 years from the date of award. In addition to this\, it is recommended that delegates refresh their knowledge annually. \nTopics covered:\n• Roles and responsibilities of an emergency first aid responder\n• Undertake Primary surveys\n• Provide appropriate first aid for:\n• unresponsive casualties\n• choking\n• external bleeding\n• shock\n• minor injuries \nDelegates will undertake theory and practical assessments throughout the duration of the course\nIt is strongly advised that delegates are physically capable of completing the practical assessment and have a minimum of Level 1 in English to complete the theory assessment. \nHaving first aid measures in place to deal with potential accidents and incidents at work is an incredibly vital part of your health and safety procedure. Hopefully\, some of these skills won’t need to be put into use\, but it is essential that first aiders are ready to act in case of either minor injury or emergency. First aid regulations can be complicated however\, and it may be that you aren’t sure if you have the necessary cover in place. \nNeed First Aid Training?\nOur First Aid at Work and Emergency First Aid at Work courses are suitable for staff members who wish to learn new first aid skills and gain an awareness. \nHow Many First Aiders Are Required By Law?\nThe Health and Safety (First-Aid) Regulations 1981 and Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 18 require Care providers to provide adequate and appropriate first aid provision to meet the needs of the staff and people using services at all times.\nHowever\, what is adequate and appropriate is quite vague and it can be difficult to know how to ensure you are legally compliant. Therefore\, in order to ensure you do have the adequate number of first aiders in your organisation\, you should carry out a first aid needs assessment. \nHow to Carry Out a First Aid Needs Assessment\nCarrying out a first aid needs assessment may seem a daunting challenge but it really doesn’t need to be. The purpose of a first aid needs assessment is to ensure there are suitable provisions in place in case of an accident or incident. While it isn’t a legal requirement for the first aid needs assessment to be written down or formal\, keeping a written record is recommended. As an employer\, you can use this assessment to demonstrate to the HSE or local authority inspector how you decided what level of first aid provision is required.\nWhen carrying out your first aid needs assessment\, remember to take into account the practicalities of day-to-day work. For example\, what do you do if your first aider goes off sick or is on holiday? Do you have someone in their place that is trained to the same level? \nHow Many First Aiders Do I Need?\nHaving carried out a first aid needs assessment you are now in a place to understand how many first aiders are required. As was explained earlier\, there is not a legal set number of first aiders that you need at work. \nSuggested First Aid numbers
URL:https://www.hcpa.info/courses/emergency-first-aid-at-work-7/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:First Aid,Qualifications
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260630T100000
DTEND;TZID=Europe/London:20260630T160000
DTSTAMP:20260417T002745
CREATED:20260318T162627Z
LAST-MODIFIED:20260327T233336Z
UID:10002374-1782813600-1782835200@www.hcpa.info
SUMMARY:Mental Capacity Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course is for those in a leadership role\, with responsibility for mental capacity assessments.\nThroughout the course\, delegates will discuss:\n• The History of the Mental Capacity Act\n• Best Practice Principles and Code of Conduct\n• Responsibilities under the MCA and applying the principles.\n• Assessments of Capacity and Best Interests Decisions\n• Reporting\n• Liberty Protection Safeguards (LPS) and the Court of Protection \nLearning objectives:\n• Understand roles and responsibilities under the act and how to apply the principles in practice\n• Understand best practice principles and how to embed these into practice\n• Understand Best Interest Decisions and have confidence to make these where required\, using relevant law and legislation\n• Understand how the MCA code of practice is used and how this protects care professionals\n• Understand restrictive practice and the law.\n• Understand Liberty Protection Safeguards (LPS) and the role of the Court of Protection \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mental-capacity-manager-responsibilities-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
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