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DTSTART;TZID=Europe/London:20260515T093000
DTEND;TZID=Europe/London:20260515T163000
DTSTAMP:20260416T232538
CREATED:20260304T102928Z
LAST-MODIFIED:20260304T102928Z
UID:10002308-1778837400-1778862600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-37/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260515T100000
DTEND;TZID=Europe/London:20260515T160000
DTSTAMP:20260416T232538
CREATED:20260223T120018Z
LAST-MODIFIED:20260323T234809Z
UID:10002264-1778839200-1778860800@www.hcpa.info
SUMMARY:Positive Behaviour Support (PBS) - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT  \nTwo day course at HCPA Campus\nDay 1: 15/05/2026\nDay 2: 22/05/2026\n\nCourse Overview \nThis two-day extended knowledge course is aimed at care professionals who have been in their role for at least 6 months and already have a strong foundational knowledge of PBS.\nThe course provides a detailed exploration of key topics relevant to supporting behaviour positively within social care. Through interactive activities\, case studies\, and practical tools\, learners will build greater confidence in applying PBS principles effectively while continuing to promote dignity\, independence\, and person-centred care. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nParticipants must have completed the Care Certificate or equivalent induction training and worked in the care sector for a minimum of 6 months. \nLearning objectives:\n• Understand the foundations of Positive Behaviour Support (PBS).\n• Deepen understanding of the principles and values of PBS\n• Understand behaviour as communication\, and recognise the messages and needs conveyed through behaviour.\n• Apply PBS to real-life practice through reflective learning\, case studies\, and interactive discussions.\n• Explore proactive and reactive strategies in greater detail.\n• Understand the importance of trauma-informed care\, and how trauma can influence behaviour.\n• Explore trauma-informed PBS approaches to ensure that support plans are sensitive\, person-centred\, and promote healing.\n• Develop skills in effective communication\, including using positive body language and active listening\, to build positive relationships and trust.\n• Explore the role of capable environments in supporting behaviour positively and enabling people to thrive.\n• Develop confidence and skills in de-escalation and diffusion techniques.\n• Prepare to support behaviour positively within care environments\, focusing on building relationships with families and the multidisciplinary team (MDT) \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/positive-behaviour-support-pbs-extended-knowledge-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260518T093000
DTEND;TZID=Europe/London:20260518T160000
DTSTAMP:20260416T232538
CREATED:20260302T160007Z
LAST-MODIFIED:20260323T234851Z
UID:10002297-1779096600-1779120000@www.hcpa.info
SUMMARY:Emergency First Aid at Work
DESCRIPTION:Course fee: £95+VAT\nA significant saving on a national providers price of £222 \nOne day course at HCPA Campus\n*This course involves physical activity. Delegates must be fit and able to participate*\n\nThe Emergency First Aid at Work qualification\, which conforms with HSE guidance\, provides a comprehensive set of practical skills needed by emergency first aid responders in most workplaces\, giving both the ability and knowledge to deal with first aid emergencies.\nThe qualification meets the requirements for training emergency first-aid responders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment. The qualification covers knowledge such as the roles and responsibilities of the emergency first aid responder\, how to assess an incident and recognising signs and symptoms of injury. The qualification also covers first aid skills in CPR and use of an AED. In line with guidance provided by the HSE\, the qualification supports/approves emergency workplace first aid responders for a period of 3 years\, after which point delegates will need to retake the course. Therefore\, the qualification is valid for 3 years from the date of award. In addition to this\, it is recommended that delegates refresh their knowledge annually. \nTopics covered:\n• Roles and responsibilities of an emergency first aid responder\n• Undertake Primary surveys\n• Provide appropriate first aid for:\n• unresponsive casualties\n• choking\n• external bleeding\n• shock\n• minor injuries \nDelegates will undertake theory and practical assessments throughout the duration of the course\nIt is strongly advised that delegates are physically capable of completing the practical assessment and have a minimum of Level 1 in English to complete the theory assessment. \nHaving first aid measures in place to deal with potential accidents and incidents at work is an incredibly vital part of your health and safety procedure. Hopefully\, some of these skills won’t need to be put into use\, but it is essential that first aiders are ready to act in case of either minor injury or emergency. First aid regulations can be complicated however\, and it may be that you aren’t sure if you have the necessary cover in place. \nNeed First Aid Training?\nOur First Aid at Work and Emergency First Aid at Work courses are suitable for staff members who wish to learn new first aid skills and gain an awareness. \nHow Many First Aiders Are Required By Law?\nThe Health and Safety (First-Aid) Regulations 1981 and Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 18 require Care providers to provide adequate and appropriate first aid provision to meet the needs of the staff and people using services at all times.\nHowever\, what is adequate and appropriate is quite vague and it can be difficult to know how to ensure you are legally compliant. Therefore\, in order to ensure you do have the adequate number of first aiders in your organisation\, you should carry out a first aid needs assessment. \nHow to Carry Out a First Aid Needs Assessment\nCarrying out a first aid needs assessment may seem a daunting challenge but it really doesn’t need to be. The purpose of a first aid needs assessment is to ensure there are suitable provisions in place in case of an accident or incident. While it isn’t a legal requirement for the first aid needs assessment to be written down or formal\, keeping a written record is recommended. As an employer\, you can use this assessment to demonstrate to the HSE or local authority inspector how you decided what level of first aid provision is required.\nWhen carrying out your first aid needs assessment\, remember to take into account the practicalities of day-to-day work. For example\, what do you do if your first aider goes off sick or is on holiday? Do you have someone in their place that is trained to the same level? \nHow Many First Aiders Do I Need?\nHaving carried out a first aid needs assessment you are now in a place to understand how many first aiders are required. As was explained earlier\, there is not a legal set number of first aiders that you need at work. \nSuggested First Aid numbers
URL:https://www.hcpa.info/courses/emergency-first-aid-at-work-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:First Aid,Qualifications
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260518T100000
DTEND;TZID=Europe/London:20260518T160000
DTSTAMP:20260416T232538
CREATED:20260226T154534Z
LAST-MODIFIED:20260310T111359Z
UID:10002296-1779098400-1779120000@www.hcpa.info
SUMMARY:Music in Herts Dementia Care Champion
DESCRIPTION:     \nCourse fees: Fully funded\nONLY available for Hertfordshire Residential Homes and Day Opportunity services supporting those living with Dementia\nAudience: Current Dementia and Engagement Champions or Equivalent training.  \nThree day course at HCPA Campus\nAll sessions must be attended\nDay 1: 18/05/2026\nDay 2: 19/05/2026\nDay 3: 26/05/2026\nDelegates and Managers should watch this 1 hour Introduction session to fully understand the requirements of the programme WATCH HERE\nFollowing training\, delegates will be observed onsite delivering music sessions\, and attend monthly 1 hour online network sessions \nEntry Requirements – Delegates are required to have existing extended knowledge in dementia (eg HCPA Dementia or Engagement Champion or equivalent.) It is recommendation that each provider books two people to attend. Champions must be in a position to effect change within their service. \nDelegates should also complete this pre-learning prior to attending WATCH HERE \nMusic Therapy has many emotional\, social\, cognitive and physical health benefits. It can help anyone at any given time.\nMusic in dementia care:\n• Promotes verbal and non verbal expression\n• Increases opportunities for meaningful interaction\n• Increases levels of cognitive stimulation\n• Promotes the use of unimpaired cognitive function\n• Enables reminiscence and strengthens self-identity\n• Promotes engagement and communication among residents through social interaction \nBy undertaking this programme\, the delegate and the care organisation commits to deliver work-based learning to share knowledge with wider staff teams\, obtaining consent from participants\, and gathering evidence to support the research project. Champions are also expected to attend monthly online networking sessions to maintain recognition within the programme. \nThe Music in Herts Dementia Care Champion aims to provide delegates with the skills and confidence to embed therapeutic music techniques into dementia care\, improving the quality of life for people living with dementia. Benefits may include improved communication and wellbeing\, reduced anxiety and depression\, increased self-esteem\, cognitive stimulation\, opportunities for reminiscence\, emotional expression\, and connection to cultural identity. \nThe course is co-delivered by HCPA and a Music 24 music therapist. Delegates will gain an in-depth understanding of social care best practice alongside expert advice and demonstrations from a highly experienced music therapist. \nOver three days\, delegates will learn to create personalised music experiences for people living with dementia\, taking into account their musical preferences\, histories\, and cultural backgrounds. Training areas include passive listening to music\, active listening to music\, playing instruments or singing and talking about music.\nLife stories and person-centred approaches are integrated throughout the course to help delegates understand residents’ individual musical journeys. Music is recognised as a valuable tool to support mood and behaviour\, helping care teams embed positive behaviour support approaches.\nDelegates will also learn to use a dedicated toolbox of resources. These include structured session plans with clear instructions to build confidence and facilitate engagement. Session plans will include warm-up exercises\, main activities\, and concluding activities such as singing\, playing instruments\, or movement\, tailored to each resident’s abilities. \nResources – Champions will have access to a resource library of tools\, videos and activity session plans to run in their care service\, in addition to communication tools on how to engage residents\, staff and families\, alongside consent forms. \nPractical activities will involve:\n• Using a variety of instruments\n• Rhythm and pitch exercises\n• Pattern recognition\n• Movement and call-and-response activities\n• Creating personalised playlists to encourage social and cognitive engagement \nDuring the course\, delegates will begin creating music session plans and a personal Champion action plan. These will need to be completed as between days two and three. On day three\, each delegate will deliver a 10-15 minute music session demonstration and receive developmental feedback to support their ongoing progress. \nAfter completing the three-day course\, an in-service follow-up observation will be arranged. This will assess a live music session and review the delegates action plan. This stage also provides further feedback and is when the service can receive formal recognition. Following the course\, Champions will benefit from a monthly support network that promotes collaboration and continuous improvement in dementia care. They will also gain access to a growing library of therapeutic music resources to enhance their practice. \nEquipment – A musical starter pack will be created for each home to allow sessions to start without any delays. This pack will include basic percussion\, scarves and an optional Bluetooth Speaker. Packs will be provided at the end of the final day of training – be sure to arrange adequate transport for collection on the final day. \nLearning Outcomes:\n• Champion music sessions confidently in a number of different ways\n• Understand the many benefits of music therapy\n• Understand how to use music to connect with residents\n• Understand how to apply person-centred approaches to fulfil someone’s music preferences and overcoming mic-conceptions\n• Understand how to integrate music preferences and therapeutic techniques within life stories and general care planning\n• Understand strategies to implement music preferences\n• Identify ways to engage with a group of people with complex needs and abilities\n• Build a rapport with residents and create a welcoming environment that supports the ‘whole person’\n• Have the ability to be compassionate and understanding of everyone’s needs\n• Know how to plan and deliver evidence-based sessions from the selection of resources available.\n• Understand how to cascade to staff through work- time learning sessions\n• Understand ways to evidence impact of music in dementia care\n• Practical observation of the 15-minute session \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/music-in-herts-dementia-care-champion-7/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260518T100000
DTEND;TZID=Europe/London:20260518T160000
DTSTAMP:20260416T232538
CREATED:20260309T113253Z
LAST-MODIFIED:20260323T235058Z
UID:10002329-1779098400-1779120000@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\n \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-22/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260519T100000
DTEND;TZID=Europe/London:20260519T160000
DTSTAMP:20260416T232538
CREATED:20260225T165204Z
LAST-MODIFIED:20260407T111054Z
UID:10002278-1779184800-1779206400@www.hcpa.info
SUMMARY:Level 2 Adult Social Care Certificate
DESCRIPTION:    \nCourse fee: £1\,000+VAT\nFull payment is required prior to course commencement.\nThis qualification is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n8 session course at HCPA Campus\nAll sessions must be attended (T&C’s apply)\nDay 1: 19/05/2026\nDay 2: 02/06/2026\nDay 3: 16/06/2026\nDay 4: 30/06/2026\nDay 5: 14/07/2026\nDay 6: 28/07/2026\nDay 7: 11/08/2026\nDay 8: 25/08/2026 \nThe Level 2 Adult Social Care Certificate is an ideal next step for care staff who have completed a thorough induction and have at least six months of experience in the care sector.\nThe qualification is designed to develop the knowledge and skills necessary for working in adult social care settings.\nIts objectives include:\n• Enhancing the knowledge and skills of the workforce.\n• Improving portability to reduce the need for repeat training and assessment when staff change roles.\n• Ensuring the workforce demonstrates the expected knowledge\, skills\, and behaviours in the adult social care sector.\n• Helping care staff feel recognised\, valued\, and supported.\n• Providing the workforce with the resources required to deliver safe and effective care.\n• Creating rewarding career pathways with opportunities for development and progression. \nTo be awarded this qualification\, learners are required to achieve 15 units.\n• Understand own role and responsibilities in adult social care\n• Personal development in adult social care settings\n• Duty of care in adult social care\n• Equality\, diversity\, inclusion and human rights in adult social care\n• Work in a person-centred way\n• Communication in adult social care\n• Privacy and dignity in adult social care settings\n• Support individuals to meet nutrition and hydration needs\n• Awareness of mental health conditions and dementia\n• Safeguarding adults\n• Safeguarding children\n• Health\, safety and principles of basic life support\n• Handling information\n• Infection prevention and control (IPC)\n• Awareness of learning disability and autism \nThis qualification involves attending eight workshop sessions\, all of which are mandatory\, to guide learners in demonstrating their knowledge\, skills\, and behaviours\, ensuring they successfully achieve their qualification.\nLearners are required to complete and submit coursework as part of this qualification\, in addition to being observed in the workplace. It is the joint responsibility of the learner and their manager to ensure authentic coursework is submitted within the timeframes specified by the Tutor/Assessor.\nProgress review meetings will be held with both the learner and their manager to support timely progression. \nWhat are the entry requirements?\n• Prospective learners must have completed a comprehensive induction and mandatory service training.\n• They should possess a strong command of the English language (e.g.\, Level 1).\n• An initial assessment must be submitted by each learner.\n• Additionally\, the learner’s manager will be required to attend a one-hour virtual onboarding session to understand the expectations for both the learner and employer support.
URL:https://www.hcpa.info/courses/level-2-adult-social-care-certificate-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Qualifications
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260519T100000
DTEND;TZID=Europe/London:20260519T160000
DTSTAMP:20260416T232538
CREATED:20260309T124003Z
LAST-MODIFIED:20260323T235315Z
UID:10002339-1779184800-1779206400@www.hcpa.info
SUMMARY:Reducing Bed Based Care - Practical approaches to support Mobility and Seating
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nThe number of people requiring bed care appears to have risen since the pandemic\, leading to a variety of challenges for both clients and care providers. This course aims to provide knowledge on the decision-making process for individuals at risk of receiving permeant bed care. Delegates will learn to consider all factors to prevent long-term bed care dependency\, incorporating practical solutions at both the carer and provider levels. \nThe course also addresses the outcomes of increased bed care management for both staff and those under our care. This includes the management of contractures and guidance on leveraging external agencies for additional support. \nLearning objectives:\n• Understand the impact and risks of long-term bed care management.\n• Recognise the factors that increase the risk bed care.\n• Explain how to prevent the risk of being cared for in bed through:\n• Simple Seating\, Activity and Posture\n• Goals\, actions\, and evidence\n• Understand the impact of contractures and how to support people who have developed them.\n• Explain how to support people when long term bed care is necessary. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/reducing-bed-based-care-practical-approaches-to-support-mobility-and-seating/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260520T093000
DTEND;TZID=Europe/London:20260520T123000
DTSTAMP:20260416T232538
CREATED:20260119T155457Z
LAST-MODIFIED:20260323T235402Z
UID:10002223-1779269400-1779280200@www.hcpa.info
SUMMARY:Fire Safety Study (Supported Living settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fees: Fully funded – Only available for Hertfordshire Members \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-supported-living-settings-manager-responsibilities-morning-session/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260521T100000
DTEND;TZID=Europe/London:20260521T160000
DTSTAMP:20260416T232538
CREATED:20260304T135249Z
LAST-MODIFIED:20260323T235442Z
UID:10002315-1779357600-1779379200@www.hcpa.info
SUMMARY:Resolving Conflict\, Providing Feedback\, and Managing Complaints - Essential Knowledge and Skills for those New to Leadership
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\n \nOne day course at HCPA Campus \nEffective leadership requires the ability to navigate conflict\, provide constructive feedback\, and manage complaints with confidence and professionalism. This course is designed for those new to leadership or taking on new responsibilities\, equipping them with the essential skills to handle challenging workplace situations effectively. \nLearners will be able to identify common causes of conflict and explore practical resolution strategies\, including mediation and feedback techniques. The course also addresses the complexities of difficult conversations\, providing a structured\, five-step approach to ensure productive and solution-focused discussions. Additionally\, learners will gain insights into complaint management\, from identifying common issues to conducting thorough investigations and reaching evidence-based conclusions. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Recognise the different types and common causes of conflict and identify the possible outcomes of conflict resolution.\n• Utilise different tools to manage conflict including feedback and mediation.\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focused communication and action planning.\n• Identify common types of complaints and analyse the stages of the complaint handling process.\n• Utilise investigatory techniques to reach evidence-based conclusions. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/resolving-conflict-providing-feedback-and-managing-complaints-essential-knowledge-and-skills-for-those-new-to-leadership-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260522T093000
DTEND;TZID=Europe/London:20260522T163000
DTSTAMP:20260416T232538
CREATED:20260304T103130Z
LAST-MODIFIED:20260407T111119Z
UID:10002309-1779442200-1779467400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-38/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260522T100000
DTEND;TZID=Europe/London:20260522T160000
DTSTAMP:20260416T232538
CREATED:20260210T092326Z
LAST-MODIFIED:20260323T235532Z
UID:10002241-1779444000-1779465600@www.hcpa.info
SUMMARY:Moving & Assisting Train the Trainer
DESCRIPTION:Course fee: £550+VAT \nFour day course at HCPA Campus\nDay 1: 22/05/2026\nDay 2: 05/06/2026\nDay 3: 12/06/2026\nDay 4: 19/06/2026\nAll sessions must be attended (T&C’s apply). Delegates will be given one opportunity to retry assessment if not passed. \nWhat is the Moving and Assisting Train the Trainer course?\nThis 4 day Moving and Assisting people Train the Trainer course will provide you with the knowledge and skills to provide suitable and sufficient training that meets legislative requirements and current best practice\, to others in your workplace. \nWho is this course for?\nThis course is designed for in-house staff allocated to deliver internal training. Attendees must have at least two years’ experience in moving and assisting people in a care setting. \nHow is the Moving and Assisting Train the Trainer course assessed?\nDelegates will be assessed via: \n\nKnowledge assessment\nPractical demonstration of equipment\n20-min Micro-teach\nAction plan\n\nWhat does the course cover?\nTo understand the principles of Moving and Assisting\nTo understand the functions of the body\nTo understand the legislation surrounding Moving and Assisting practices\nTo be competent to facilitate independence when moving and assisting individuals\nTo be competent to use a wide range of techniques and equipment when moving and assisting individuals\nTo understand the principles of effective training\, planning and delivery\nTo provide assessment of and feedback for training delivery\nTo take part in action planning and goal setting for effective future training
URL:https://www.hcpa.info/courses/moving-assisting-train-the-trainer-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Education for Trainers
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260526T100000
DTEND;TZID=Europe/London:20260526T160000
DTSTAMP:20260416T232538
CREATED:20260224T152044Z
LAST-MODIFIED:20260323T235633Z
UID:10002269-1779789600-1779811200@www.hcpa.info
SUMMARY:Care Induction
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully Funded*\nAssociate/Network Member: £375+VAT | Non-member: £375+VAT\nFive day course at HCPA Campus\nAll sessions must be attended (T&C’s apply)\nDay 1: 26/05/2026\nDay 2: 27/05/2026\nDay 3: 28/05/2026\nDay 4: 29/05/2026\nDay 5: 01/06/2026\nWelcome to the Care Induction course\, a comprehensive five-day programme designed for individuals embarking on a career in care. \nThis course aims to equip those new to working in care with the foundational knowledge and skills needed to excel as a care professional. Each day focuses on crucial aspects of care\, ensuring you are well-prepared to deliver high-quality\, person-centred support. \nContent:\nDay 1: Understanding Your Role and Person-Centred Care\nRole of a Care Professional\, Duty of Care and Candour\n• Gain insight into the responsibilities and expectations of a care professional.\n• Learn about the principles of duty of care and candour\, and how they apply in everyday practice.\nUnderstanding Person-Centred Care (Hertfordshire Connected Lives)\n• Explore the concepts of person-centred care and how they enhance the quality of life for individuals.\n• Understand the Hertfordshire Connected Lives approach and its application in care settings. \nDay 2: Communication\, Information Handling\, and Safeguarding\nUnderstanding Communication and Safe Information Handling\n• Develop effective communication skills essential for interacting with individuals in care.\n• Learn the importance of safe information handling and confidentiality.\nSafeguarding Awareness\n• Understand the principles of safeguarding and the role of a care professional in protecting vulnerable individuals.\n• Recognize the signs of abuse and neglect and know how to report concerns appropriately. \nDay 3: Health\, Safety\, Wellbeing\, and Inclusion\nUnderstanding Health\, Safety & Wellbeing\n• Learn about the health\, safety\, and wellbeing practices that ensure a safe environment for both care professionals and individuals in care.\n• Understand risk assessment and management in care settings.\nMaintaining Dignity in Care\, Equality\, Diversity\, and Inclusion\n• Discover the importance of maintaining dignity and respect in care.\n• Explore concepts of equality\, diversity\, and inclusion\, and how to promote these values in your practice. \nDay 4: Mental Health\, Dementia\, and Learning Disabilities\nUnderstanding Mental Health\, Dementia\, Learning Disabilities\, Autistic Spectrum Disorder\n• Gain knowledge about mental health conditions\, dementia\, learning disabilities\, and Autistic Spectrum Disorder.\n• Learn strategies for providing effective support to individuals with these conditions. \nDay 5: Nutrition\, Oral Health\, and Cultural Awareness\nUnderstanding Fluid\, Nutrition\, and Oral Health\n• Understand the importance of proper nutrition\, hydration\, and oral health in overall wellbeing.\n• Learn how to support individuals in maintaining these aspects of health.\nCultural Awareness\n• Develop awareness of cultural differences and their impact on care.\n• Learn to provide culturally sensitive care that respects and values diversity. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-9/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Induction
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260526T100000
DTEND;TZID=Europe/London:20260526T160000
DTSTAMP:20260416T232538
CREATED:20260309T113835Z
LAST-MODIFIED:20260323T235718Z
UID:10002330-1779789600-1779811200@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\n \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-23/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260528T093000
DTEND;TZID=Europe/London:20260528T160000
DTSTAMP:20260416T232538
CREATED:20260302T161213Z
LAST-MODIFIED:20260328T000534Z
UID:10002300-1779960600-1779984000@www.hcpa.info
SUMMARY:First Aid at Work - REVALIDATION
DESCRIPTION:Course fee: £195+VAT \nTwo day course at HCPA Campus\nAll sessions must be attended (T&C’s apply).\nDay 1: 28/05/2026\nDay 2: 29/05/2026 \nThis course is to revalidate those with an existing First Aid at Work certificate. Attendees must have an in date First Aid at Work certificate. Please send a copy to coursebookings@hcpa.co.uk \n*This course involves physical activity. Delegates must be fit and able to participate*\nThe First Aid at Work qualification\, which conforms with HSE guidance\, provides a comprehensive set of practical skills needed by first aiders in most workplaces\, giving both the ability and knowledge to deal with first aid emergencies. The qualification meets the requirements for training first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment. \nThe qualification covers knowledge such as the roles and responsibilities of the first aider\, how to assess an incident and recognising signs and symptoms of injury and illness. The qualification also covers first aid skills in CPR and use of an AED and assisting a casualty who is suffering from major injury and illness such as chest injuries\, spinal injuries\, anaphylaxis and correct use of auto-injectors. \nIn line with guidance provided by the HSE\, the qualification supports/approves workplace first aiders for a period of 3 years\, after which point delegates will need to retake the course. Therefore\, the qualification is valid for 3 years from the date of award. In addition to this\, it is recommended that delegates refresh their knowledge annually. \nTopics covered:\n• Roles and responsibilities of an emergency first aid responder\n• Undertake Primary surveys\n• Provide appropriate first aid for:\n• unresponsive casualties\n• choking\n• external bleeding\n• shock\n• minor injuries\n• Undertake Secondary surveys\n• Provide appropriate first aid for:\n• bones\, muscles & joint injuries\n• head & spinal injuries\n• chest injuries\n• burns & scalds\n• eye injuries\n• poisoning\n• anaphylaxis\n• major illness \nDelegates will undertake theory and practical assessments throughout the duration of the course \nIt is strongly advised that delegates are physically capable of completing the practical assessment and have a minimum of Level 1 in English to complete the theory assessment \nSuggested First Aid numbers
URL:https://www.hcpa.info/courses/first-aid-at-work-revalidation-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:First Aid
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260528T093000
DTEND;TZID=Europe/London:20260528T163000
DTSTAMP:20260416T232538
CREATED:20260304T103332Z
LAST-MODIFIED:20260304T103332Z
UID:10002310-1779960600-1779985800@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-39/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260528T100000
DTEND;TZID=Europe/London:20260528T160000
DTSTAMP:20260416T232538
CREATED:20260304T135645Z
LAST-MODIFIED:20260304T135645Z
UID:10002316-1779962400-1779984000@www.hcpa.info
SUMMARY:Build Resilience by Understanding Self-Management Skills
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis practical CPD module is aimed at leaders and other managers currently working in adult social care services. \nBeing a manager in social care can feel isolating and overwhelming. This course is designed to support your wellbeing\, helping you stay strong\, reflective\, and resourceful. You’ll learn with peers\, sharing experiences and building your network\, not studying alone.\nThis interactive course focuses on developing resilience\, emotional intelligence\, and wellbeing strategies to support managers in today’s demanding care environment. It’s designed to help managers feel more confident\, connected\, and capable\, not just in leading teams\, but in sustaining their own energy and effectiveness. \nWhether you’re a care manager or aspiring leader\, this course will help you. \nLearning Outcomes\n• Explore wellbeing and the potential impact it has on their practice\n• Understand how a level of self-awareness contributes to how they manage themselves and others\n• Understand what resilience is (and is not)\n• Reflect on own personal resilience wheels and start to plan actions to support their development\n• Understand how the relevant theories and models can lead to greater self-awareness. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/build-resilience-by-understanding-self-management-skills-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260529T100000
DTEND;TZID=Europe/London:20260529T160000
DTSTAMP:20260416T232538
CREATED:20260402T155715Z
LAST-MODIFIED:20260402T155833Z
UID:10002383-1780048800-1780070400@www.hcpa.info
SUMMARY:Cultural Transformation Programme...
DESCRIPTION:  \n \n  \nOne day course at HCPA Campus by invite only\n \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260601T100000
DTEND;TZID=Europe/London:20260601T160000
DTSTAMP:20260416T232538
CREATED:20260304T141301Z
LAST-MODIFIED:20260327T224618Z
UID:10002317-1780308000-1780329600@www.hcpa.info
SUMMARY:Enabling & Mobility CHAMPION - Application
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £400+VAT | Non-member: £400+VAT \nFour day programme open for applications\nDay 1: 01/06/2026 | Day 2: 08/06/2026 | Day 3: 15/06/2026 | Day 4: 29/06/2026\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThe Enabling & Mobility CHAMPION course equips staff to learn how simple changes can be made to improve functional independence\, so that individuals can fully participate in their life physically and mentally\, thereby improving overall health outcomes and quality of life\, and supporting people to live longer better. \nLearning Outcomes:\n• Define the role of an Enabling CHAMPION and explain how this role can benefit their organisation by fostering a culture of independence and active participation.\n• Describe the anatomy and physiology relevant to mobility\, including the benefits of physical activity and encouraging participation in activities of daily living (ADLs) through normal movement.\n• Explain the principles of an enabling care culture\, including how to identify potential problems and appropriately signpost to appropriate professionals.\n• Apply the SMART goal-setting process to develop personalised mobility and enabling plans within their own workplace.\n• Demonstrate effective communication and motivational strategies\, including goal setting\, to support and encourage individuals’ participation in mobility and ADLs.\n• Implement therapeutic handling techniques\, such as therapeutic touch\, to facilitate safe and effective movement.\n• Analyse posture and positioning principles\, including joint positioning and optimal alignment\, and apply methods to check and improve sitting posture.\n• Evaluate signs of acute deterioration using tools such as RESTORE2 and NEWS2\, and identify appropriate actions and referrals.\n• Assess the impact of enabling practices on individual independence and well-being\, and recommend improvements to care plans and organisational culture.\n• Develop a comprehensive action plan using SMART goals to promote an enabling care culture that supports safe mobility\, encourages physical activity\, and ensures timely response to health deterioration. \n  \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/enabling-mobility-champion-application-4/
CATEGORIES:Champions,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260601T100000
DTEND;TZID=Europe/London:20260601T160000
DTSTAMP:20260416T232538
CREATED:20260304T142008Z
LAST-MODIFIED:20260327T224713Z
UID:10002318-1780308000-1780329600@www.hcpa.info
SUMMARY:Enabling & Mobility CHAMPION...
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £400+VAT | Non-member: £400+VAT \nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 01/06/2026\nDay 2: 08/06/2026\nDay 3: 15/06/2026\nDay 4: 29/06/2026 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/enabling-mobility-champion/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260601T100000
DTEND;TZID=Europe/London:20260601T160000
DTSTAMP:20260416T232538
CREATED:20260309T114002Z
LAST-MODIFIED:20260327T224911Z
UID:10002331-1780308000-1780329600@www.hcpa.info
SUMMARY:Moving & Assisting
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus \n*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*\nThis course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting\, such as those working in a care home\, nursing home\, or home care setting. \nIf you work in health and social care\, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids\, hoists\, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others. \nThe course will provide the information and guidance needed to move and position individuals safely\, in a way that promotes their independence\, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved\, along with the key legislation relevant to Moving & Assisting. \nLearning objectives:\n• Outline current legislation\, national guidelines\, policies\, procedures\, and protocols in relation to moving and positioning individuals\n• Explain anatomy of the spine and types of Injuries and identify how to look after your own back\n• Describe how to minimise risk before moving and positioning individuals\n• Identify when to seek advice and/or assistance from others when moving and positioning an individual\n• Outline how to move and position an individual \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/moving-assisting-24/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Moving & Assisting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260601T100000
DTEND;TZID=Europe/London:20260601T160000
DTSTAMP:20260416T232538
CREATED:20260318T124937Z
LAST-MODIFIED:20260327T225024Z
UID:10002364-1780308000-1780329600@www.hcpa.info
SUMMARY:Empowering Voices - Advocacy to Enhance Person-Centred Care
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course discovers the power of Advocacy within the care system. It highlights the important role of an Independent Advocate\, how we can all learn from the Advocacy values\, and supports to gain new perspectives of person-centred care\, exploring how it can be put into practice. \nLearning objectives: \n• Have a better understanding of Advocacy\n• Understand the role of an Independent Advocate\n• Understand the importance of Advocacy within Health & Social care settings.\n• Recognise how Advocacy is able to support the CQC and PAMMS inspections using the New Assessment Framework\n• Understand the importance of Communication in different forms\n• How embedding Advocacy Values can impact the culture of organisations  \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/empowering-voices-advocacy-to-enhance-person-centred-care/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260602T100000
DTEND;TZID=Europe/London:20260602T160000
DTSTAMP:20260416T232538
CREATED:20260226T150228Z
LAST-MODIFIED:20260327T225126Z
UID:10002290-1780394400-1780416000@www.hcpa.info
SUMMARY:Infection Prevention and Control CHAMPION - Application
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £400+VAT | Non-member: £400+VAT  \nFour day programme open for applications\nDay 1: 02/06/2026 | Day 2: 09/06/2026 | Day 3: 15/06/2026 | Day 4: 22/06/2026\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \n Care Culture | Data Security & Protection | Dementia | Enablement | End of Life | Engagement | Falls & Frailty | Infection Prevention & Control | Medication | Mental Capacity | Mental Health Service | Positive Behaviour Support (ADS) | Skin Health | Safeguarding \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/infection-prevention-and-control-champion-application-2/
CATEGORIES:Care topics,Champions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260602T100000
DTEND;TZID=Europe/London:20260602T160000
DTSTAMP:20260416T232538
CREATED:20260226T150628Z
LAST-MODIFIED:20260327T225208Z
UID:10002291-1780394400-1780416000@www.hcpa.info
SUMMARY:Infection Prevention & Control CHAMPION...
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £400+VAT | Non-member: £400+VAT  \nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 02/06/2026\nDay 2: 09/06/2026\nDay 3: 15/06/2026\nDay 4: 22/06/2026\nThis course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nExpectations of being a Champion are as follows:\n• Share knowledge to staff through team meetings\, mentoring and coaching\n• Gain topic specific knowledge\n• Keep up to date with resources and support via the HCPA Members Zone\n• Take responsibility to champion the topic area to ensure the care provider meets best practice standards\n• Build strong relationships with professionals\n• Support “Better outcomes for the individuals you support” for topic area\n• Review Governance of the topic including reviewing and update policies and procedures to meet standards\n• Attend yearly CPD and complete reflective accounts to enable revalidation \nSelecting your Champion\nTo help you select your chosen Champion\, they will need to:\n1. Be a member of staff with authority to mentor staff and work with external partners\n2. Have enthusiasm and dedication to promote best practice in the organisation and action change\n3. Be committed to multi-disciplinary working\, both internally and externally\n4. Have confidence and strong communication skills to share information with staff teams via team meetings\n5. Have the ability to critically review current governance processes for the topic area \nLearning Outcomes:\n• Understand the champion role and how this can benefit their organisation\n• Understand the process of SMART goal setting and be able to relate this in own place of work\n• Understand the legislation and guidance underpinning IPC governance and how you can embed this using the IPC toolkit\n• To have clear guidance and structure regarding the roles\, responsibilities\, and accountabilities with different roles for IPC\n• Understand the requirements for and creating a robust IPC policy and procedures including audits\, training\, competencies and observations \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/infection-prevention-control-champion-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260602T100000
DTEND;TZID=Europe/London:20260602T160000
DTSTAMP:20260416T232538
CREATED:20260318T125609Z
LAST-MODIFIED:20260327T225253Z
UID:10002365-1780394400-1780416000@www.hcpa.info
SUMMARY:Engagement support and goal setting - Strategies for effective activities planning
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course is designed for activities leads and coordinators committed to enhancing the quality of life for residents through personalised engagement and effective goal setting.\nParticipants will learn how to set and document SMART goals tailored to individual residents\, understand the significance of exploring life stories\, and develop strategies for engaging residents with varying levels of dementia. \nLearning objectives:\n• Understand roles and responsibilities when providing engagement support.\n• Learn techniques for assessing resident needs and setting personalised goals.\n• Understand the importance of life stories involving families and friends in resident care.\n• Understand the principles and importance of SMART goal setting in a care setting.\n• Gain skills in documenting and updating goals in care plans.\n• Learn best practices for recording activities and ensuring access to records for all staff. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/engagement-support-and-goal-setting-strategies-for-effective-activities-planning/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Prevention & Enablement
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T100000
DTEND;TZID=Europe/London:20260603T120000
DTSTAMP:20260416T232538
CREATED:20260309T151200Z
LAST-MODIFIED:20260327T225354Z
UID:10002345-1780480800-1780488000@www.hcpa.info
SUMMARY:Mental Health Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via Virtual Classroom\nThis course offers delegates a comprehensive understanding of mental health and its contributing factors. Delegates will gain insight into what experiencing mental ill-health feels like\, recognising common symptoms and understanding its impact on both individuals and their loved ones. The course also covers effective strategies for managing and treating mental ill-health\, with a focus on best practices in care. Additionally\, delegates will be guided to valuable resources for further support if needed. \nLearning Outcomes\n• Explain what is meant by mental health\n• Recognise social and effects of mental ill-health\n• Explain how to respond to Mental Health issues\n• Identify person centred support strategies and how to implement them \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mental-health-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T100000
DTEND;TZID=Europe/London:20260603T160000
DTSTAMP:20260416T232538
CREATED:20260318T141758Z
LAST-MODIFIED:20260327T225438Z
UID:10002366-1780480800-1780502400@www.hcpa.info
SUMMARY:Dementia - Person-centred Support Care Strategies
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nEntry requirements: Prior to attending this course\, delegates must have completed the pre-learning module Introduction to Prevalence and Types of Dementia \nThis course provides all staff with essential knowledge and skills for supporting individuals with dementia. Participants recap material from pre-learning regarding the types and prevalence of dementia and engage in practical care strategies focusing on effective communication\, care planning\, incorporating life stories\, and achieving positive outcomes. The session includes an introduction to Positive Behavioural Support (PBS) and highlights the importance of using the dementia checklist in daily practice. \nLearning objectives:\n• Describe the critical role of person-centred support and the principles that underpin good practice.\n• Explain the significance of personalisation tools\, advanced care planning\, and lifework history in enabling people living with Dementia to live well.\n• Understand the fundamentals of Positive Behaviour Support (PBS) and how to implement behaviour support interventions for people living with Dementia\n• Understand the importance of effective communication in Dementia care and recognise the relationship between communication\, interaction\, and behaviour.\n• Describe the value of effective collaboration and involvement of families\, support networks\, and community services in the care and support of people living with Dementia. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/dementia-person-centred-support-care-strategies-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T140000
DTEND;TZID=Europe/London:20260603T160000
DTSTAMP:20260416T232538
CREATED:20260309T151643Z
LAST-MODIFIED:20260327T225524Z
UID:10002346-1780495200-1780502400@www.hcpa.info
SUMMARY:Depression Awareness
DESCRIPTION:      \n\nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n2 hour course via MS Teams\nThis course provides delegates with an understanding of depression and its causes. Delegates will develop an appreciation of what depression feels like and the symptoms that may be experienced\, how it effects the person and those closest to them. Delegates will gain an understanding of ways in which depression can be managed and treated\, especially through good practice in care. Learners will also be signposted to helpful places for any support that may be required. \nLearning Outcomes\n• Define the term ‘depression‘\n• Outline the possible causes of depression\n• Recognise how depression effects the individual\, family and friends\n• Explain how depression can be managed and know some of the resources available to support the individual experiencing depression \nClick here to register\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/depression-awareness-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260604T093000
DTEND;TZID=Europe/London:20260604T160000
DTSTAMP:20260416T232538
CREATED:20260302T160742Z
LAST-MODIFIED:20260407T101811Z
UID:10002299-1780565400-1780588800@www.hcpa.info
SUMMARY:First Aid at Work
DESCRIPTION:Course fee: £295+VAT\nA significant saving on a national providers price of £390+VAT \nThree day course at HCPA Campus\nAll sessions must be attended (T&C’s apply).\nDay 1: 04/06/2026\nDay 2: 05/06/2026\nDay 3: 08/06/2026\n*This course involves physical activity. Delegates must be fit and able to participate*\nThe First Aid at Work qualification\, which conforms with HSE guidance\, provides a comprehensive set of practical skills needed by first aiders in most workplaces\, giving both the ability and knowledge to deal with first aid emergencies. The qualification meets the requirements for training first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment. \nThe qualification covers knowledge such as the roles and responsibilities of the first aider\, how to assess an incident and recognising signs and symptoms of injury and illness. The qualification also covers first aid skills in CPR and use of an AED and assisting a casualty who is suffering from major injury and illness such as chest injuries\, spinal injuries\, anaphylaxis and correct use of auto-injectors. \nIn line with guidance provided by the HSE\, the qualification supports/approves workplace first aiders for a period of 3 years\, after which point delegates will need to retake the course. Therefore\, the qualification is valid for 3 years from the date of award. In addition to this\, it is recommended that delegates refresh their knowledge annually. \nTopics covered:\n• Roles and responsibilities of an emergency first aid responder\n• Undertake Primary surveys\n• Provide appropriate first aid for:\n• unresponsive casualties\n• choking\n• external bleeding\n• shock\n• minor injuries\n• Undertake Secondary surveys\n• Provide appropriate first aid for:\n• bones\, muscles & joint injuries\n• head & spinal injuries\n• chest injuries\n• burns & scalds\n• eye injuries\n• poisoning\n• anaphylaxis\n• major illness \nDelegates will undertake theory and practical assessments throughout the duration of the course \nIt is strongly advised that delegates are physically capable of completing the practical assessment and have a minimum of Level 1 in English to complete the theory assessment \nSuggested First Aid numbers
URL:https://www.hcpa.info/courses/first-aid-at-work/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:First Aid
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260604T093000
DTEND;TZID=Europe/London:20260604T163000
DTSTAMP:20260416T232538
CREATED:20260313T160223Z
LAST-MODIFIED:20260313T160223Z
UID:10002357-1780565400-1780590600@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-40/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260604T100000
DTEND;TZID=Europe/London:20260604T160000
DTSTAMP:20260416T232538
CREATED:20260226T151036Z
LAST-MODIFIED:20260327T225834Z
UID:10002292-1780567200-1780588800@www.hcpa.info
SUMMARY:Mental Capacity CHAMPION - Application
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £400+VAT | Non-member: £400+VAT  \nFour day programme open for applications\nDay 1: 04/06/2026 | Day 2: 11/06/2026 | Day 3: 18/06/2026 | Day 4: 25/06/2026\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThe Mental Capacity CHAMPION course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nLearning Outcomes:\n• Define the role of a Mental Capacity Champion and explain how this role can promote lawful\, person-centred decision-making within the organisation.\n• Describe relevant local and national guidance\, legislation and statutory duties relating to the Mental Capacity Act (MCA) and associated Codes of Practice.\n• Define the term “governance” and explain its importance in ensuring accountability and compliance with the MCA.\n• Apply the principles of SMART goal setting to improve MCA-related processes and decision-making in the workplace.\n• Differentiate between the various levels of support required to help individuals make decisions\, and apply this knowledge to practice in line with the statutory principles of the MCA.\n• Analyse how failures in assessment\, record keeping or communication can result in non-compliance with the MCA\, and identify strategies to prevent such errors.\n• Identify individual factors such as cognitive impairment\, mental health conditions or communication needs\, and analyse their impact on a person’s ability to make informed decisions.\n• Evaluate the actions required when there is doubt about a person’s mental capacity\, including conducting or arranging assessments and following best interest decision-making processes.\n• Assess the importance of recognising when a decision may require additional safeguards\, such as involvement of an Independent Mental Capacity Advocate (IMCA)\, and evaluate when and how to escalate concerns.\n• Develop an approach for regular review of MCA-related policies\, procedures and care plans\, and design strategies to ensure staff support individuals to make their own decisions wherever possible. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/mental-capacity-champion-application-3/
CATEGORIES:Care topics,Champions
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