HCPA

Moving & Assisting Train the Trainer
2026-11-27 10:00 - 16:00 (Europe/London) | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: £550+VAT
Four day course at HCPA Campus
Day 1: 27/11/2026
Day 2: 04/12/2026
Day 3: 11/12/2026
Day 4: 18/12/2026
All sessions must be attended (T&C’s apply). Delegates will be given one opportunity to retry assessment if not passed.
What is the Moving and Assisting Train the Trainer course?
This 4 day Moving and Assisting people Train the Trainer course will provide you with the knowledge and skills to provide suitable and sufficient training that meets legislative requirements and current best practice, to others in your workplace.
Who is this course for?
This course is designed for in-house staff allocated to deliver internal training. Attendees must have at least two years’ experience in moving and assisting people in a care setting.
How is the Moving and Assisting Train the Trainer course assessed?
Delegates will be assessed via:

Knowledge assessment
Practical demonstration of equipment
20-min Micro-teach
Action plan

What does the course cover?
To understand the principles of Moving and Assisting
To understand the functions of the body
To understand the legislation surrounding Moving and Assisting practices
To be competent to facilitate independence when moving and assisting individuals
To be competent to use a wide range of techniques and equipment when moving and assisting individuals
To understand the principles of effective training, planning and delivery
To provide assessment of and feedback for training delivery
To take part in action planning and goal setting for effective future training

Fire Safety Study (Residential settings) - Manager Responsibilities - Afternoon session
2026-11-26 13:30 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: HCPA Standard Member: Fully funded*
Only available for Hertfordshire providers
Venue: HCPA Mundells Campus, Welwyn Garden City, Hertfordshire, AL7 1FT
This fully funded study day will cover management obligations, relevant legislation, policies and responsibilities to ensure compliance with all legislation relating to fire safety.
Adult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months.
Learning objectives:
• Outline of fire safety legislation and requirements
• Steps to take to ensure compliance with legislation
• Fire Risk Assessments
• The roles of competent persons and carrying out due diligence
• Tools and resources to help understand legal responsibilities
• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred.

Fire Safety Study (Residential settings) - Manager Responsibilities - Morning session
2026-11-26 09:30 - 12:30 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

Moving & Assisting Trainer REVALIDATION
2026-11-06 10:00 - 16:00, 2026-08-21 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: £150+VAT
One day course at HCPA Campus
Who is this course for?
This course is designed to revalidate existing in-house trainers in Moving & Assisting to enable them to continue to deliver internal training. Attendees must have a valid Moving & Assisting Train the Trainer certificate achieved within the last two years. Please send a copy to coursebookings@hcpa.co.uk
What does the course cover?
• To understand the principles of safe Moving & Assisting
• To recap on knowledge and understanding of the legislation underpinning Moving & Assisting
• To recap on knowledge and understanding of the biomechanics of the spine and the importance of good posture
• To understand risk assessments and the importance of standardisation
• To undertake Moving & Assisting procedures safely including safety checks of equipment
• To participate in a practical session with the following techniques: foot on a footplate, sit to stand, lie to sit, falling and fallen clients, hoisting, slide sheets.
*Please note: This course carries a course fee regardless of membership.
Delegates who are late may not be admitted into the training. No refund will be offered.
See Terms & Conditions for cancellation periods.

Fire Safety Study (Homecare settings) - Manager Responsibilities - Afternoon session
2026-11-02 13:30 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

Fire Safety Study (Homecare settings) - Manager Responsibilities - Morning session
2026-11-02 09:30 - 12:30, 2026-07-08 09:30 - 12:30 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

Fire Safety Study (Supported Living settings) - Manager Responsibilities - Morning session
2026-10-21 09:30 - 12:30 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

Cultural Transformation Programme...
2026-09-16 10:00 - 16:00, 2026-08-19 10:00 - 16:00, 2026-07-21 10:00 - 16:00, 2026-06-24 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
One day course at HCPA Campus by invite only

Be Part of Something Inspiring!
Ready to make a real difference? Your voice matters in shaping the future of your organisation!
By participating in the Cultural Transformation Programme, you’ll:

Unlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths, explore opportunities, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.
Have Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values, ensuring they truly reflect what matters most.
Shape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger, more inclusive workplace.

This is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact!
On the day:

Complete HCPA’s TEAMology Tool
Values workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.

A Behaviours Framework will then be created using your words, and senior leaders will be guided on embedding this within your organisation.
As HCPA hold the Quality Assured Learning Service (QACLS) benchmark, you can confidently book this programme, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.

Chair Based Exercise Instructor
2026-09-14 09:30 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: HCPA Standard Member: Fully funded*
Associate/Network Member: £275+VAT | Non-member: £275+VAT
Four day course at HCPA Campus
All sessions must be attended and coursework completed within agreed timeframes (T&C’s apply), and upon successful completion, delegates will receive an accredited certificate in this subject.
Day 1: 14/09/2026
Day 2: 15/09/2026
Day 3: 24/09/2026
Day 4: 25/09/2026
This course covers a variety of seated exercises that can be tailored to suit different abilities and goals. Participants will gain insights into the effects of aging and learn the importance of adopting a person-centred approach when designing exercise sessions.
Research shows that chair-based exercises play a crucial role in supporting older adults by enhancing independence and mobility. These exercises can also contribute to fall prevention, making them a valuable tool in maintaining overall well-being.
This qualification is ideal for Care Home and Flexi-Care staff who support elderly people, equipping them to deliver both group and individual exercise sessions. It may also benefit Community and Homecare staff seeking to promote physical activity among older adults.
Learning objectives:
• Know how to plan an evidence-based exercise class
• Know how to make safe, effective adaptations to allow all individuals to take part
• Understand the impact of aging and the importance of person-centred planning
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred

Moving & Assisting Train the Trainer
2026-09-04 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: £550+VAT
Four day course at HCPA Campus
Day 1: 04/09/2026
Day 2: 11/09/2026
Day 3: 18/09/2026
Day 4: 25/09/2026
All sessions must be attended (T&C’s apply). Delegates will be given one opportunity to retry assessment if not passed.
What is the Moving and Assisting Train the Trainer course?
This 4 day Moving and Assisting people Train the Trainer course will provide you with the knowledge and skills to provide suitable and sufficient training that meets legislative requirements and current best practice, to others in your workplace.
Who is this course for?
This course is designed for in-house staff allocated to deliver internal training. Attendees must have at least two years’ experience in moving and assisting people in a care setting.
How is the Moving and Assisting Train the Trainer course assessed?
Delegates will be assessed via:

Knowledge assessment
Practical demonstration of equipment
20-min Micro-teach
Action plan

What does the course cover?
To understand the principles of Moving and Assisting
To understand the functions of the body
To understand the legislation surrounding Moving and Assisting practices
To be competent to facilitate independence when moving and assisting individuals
To be competent to use a wide range of techniques and equipment when moving and assisting individuals
To understand the principles of effective training, planning and delivery
To provide assessment of and feedback for training delivery
To take part in action planning and goal setting for effective future training

Level 2 Adult Social Care Certificate
2026-07-30 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: £1,000+VAT
Full payment is required prior to course commencement.
This qualification is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here
8 session course at HCPA Campus
All sessions must be attended (T&C’s apply)
Day 1: 30/07/2026
Day 2: 13/08/2026
Day 3: 27/08/2026
Day 4: 10/09/2026
Day 5: 24/09/2026
Day 6: 08/10/2026
Day 7: 22/10/2026
Day 8: 05/11/2026
The Level 2 Adult Social Care Certificate is an ideal next step for care staff who have completed a thorough induction and have at least six months of experience in the care sector.
The qualification is designed to develop the knowledge and skills necessary for working in adult social care settings.
Its objectives include:
• Enhancing the knowledge and skills of the workforce.
• Improving portability to reduce the need for repeat training and assessment when staff change roles.
• Ensuring the workforce demonstrates the expected knowledge, skills, and behaviours in the adult social care sector.
• Helping care staff feel recognised, valued, and supported.
• Providing the workforce with the resources required to deliver safe and effective care.
• Creating rewarding career pathways with opportunities for development and progression.
To be awarded this qualification, learners are required to achieve 15 units.
• Understand own role and responsibilities in adult social care
• Personal development in adult social care settings
• Duty of care in adult social care
• Equality, diversity, inclusion and human rights in adult social care
• Work in a person-centred way
• Communication in adult social care
• Privacy and dignity in adult social care settings
• Support individuals to meet nutrition and hydration needs
• Awareness of mental health conditions and dementia
• Safeguarding adults
• Safeguarding children
• Health, safety and principles of basic life support
• Handling information
• Infection prevention and control (IPC)
• Awareness of learning disability and autism
This qualification involves attending eight workshop sessions, all of which are mandatory, to guide learners in demonstrating their knowledge, skills, and behaviours, ensuring they successfully achieve their qualification.
Learners are required to complete and submit coursework as part of this qualification, in addition to being observed in the workplace. It is the joint responsibility of the learner and their manager to ensure authentic coursework is submitted within the timeframes specified by the Tutor/Assessor.
Progress review meetings will be held with both the learner and their manager to support timely progression.
What are the entry requirements?
• Prospective learners must have completed a comprehensive induction and mandatory service training.
• They should possess a strong command of the English language (e.g., Level 1).
• An initial assessment must be submitted by each learner.
• Additionally, the learner’s manager will be required to attend a one-hour virtual onboarding session to understand the expectations for both the learner and employer support.

Fire Safety Study (Homecare settings) - Manager Responsibilities - Afternoon session
2026-07-08 13:30 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fees: Fully funded – Only available for HCPA Members
Venue: HCPA Mundells Campus, Welwyn Garden City, Hertfordshire, AL7 1FT
This fully funded study day will cover management obligations, relevant legislation, policies and responsibilities to ensure compliance with all legislation relating to fire safety.
Adult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months.
Learning objectives:
• Outline of fire safety legislation and requirements
• Steps to take to ensure compliance with legislation
• Fire Risk Assessments
• The roles of competent persons and carrying out due diligence
• Tools and resources to help understand legal responsibilities
• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred.

Moving & Assisting
2026-07-02 10:00 - 16:00, 2026-06-23 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: HCPA Standard Member: Fully funded*
Associate/Network Member: £37.50+VAT | Non-member: £75+VAT
One day course at HCPA Campus
*This course involves physical activity. Delegates must be fit and able to use moving and assisting equipment*
This course is suitable for anybody whose role involves Moving & Assisting activities within a social care setting, such as those working in a care home, nursing home, or home care setting.
If you work in health and social care, it is likely you will have to move or assist people as part of your role. Often this will involve the use of specialist equipment such as sliding aids, hoists, slings and handling belts. It is important that you carry out Moving & Assisting activities safely and correctly to prevent the risk of injuries to yourself or others.
The course will provide the information and guidance needed to move and position individuals safely, in a way that promotes their independence, dignity and functional mobility. It also teaches about the importance of risk assessments and the potential hazards involved, along with the key legislation relevant to Moving & Assisting.
Learning objectives:
• Outline current legislation, national guidelines, policies, procedures, and protocols in relation to moving and positioning individuals
• Explain anatomy of the spine and types of Injuries and identify how to look after your own back
• Describe how to minimise risk before moving and positioning individuals
• Identify when to seek advice and/or assistance from others when moving and positioning an individual
• Outline how to move and position an individual
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred

Mental Capacity Manager Responsibilities
2026-06-30 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: HCPA Standard Member: Fully funded*
Associate/Network Member: £37.50+VAT | Non-member: £75+VAT
One day course at HCPA Campus
This course is for those in a leadership role, with responsibility for mental capacity assessments.
Throughout the course, delegates will discuss:
• The History of the Mental Capacity Act
• Best Practice Principles and Code of Conduct
• Responsibilities under the MCA and applying the principles.
• Assessments of Capacity and Best Interests Decisions
• Reporting
• Liberty Protection Safeguards (LPS) and the Court of Protection
Learning objectives:
• Understand roles and responsibilities under the act and how to apply the principles in practice
• Understand best practice principles and how to embed these into practice
• Understand Best Interest Decisions and have confidence to make these where required, using relevant law and legislation
• Understand how the MCA code of practice is used and how this protects care professionals
• Understand restrictive practice and the law.
• Understand Liberty Protection Safeguards (LPS) and the role of the Court of Protection
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred

Emergency First Aid at Work
2026-06-30 09:30 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: £95+VAT
A significant saving on a national providers price of £222
One day course at HCPA Campus
*This course involves physical activity. Delegates must be fit and able to participate*

The Emergency First Aid at Work qualification, which conforms with HSE guidance, provides a comprehensive set of practical skills needed by emergency first aid responders in most workplaces, giving both the ability and knowledge to deal with first aid emergencies.
The qualification meets the requirements for training emergency first-aid responders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment. The qualification covers knowledge such as the roles and responsibilities of the emergency first aid responder, how to assess an incident and recognising signs and symptoms of injury. The qualification also covers first aid skills in CPR and use of an AED. In line with guidance provided by the HSE, the qualification supports/approves emergency workplace first aid responders for a period of 3 years, after which point delegates will need to retake the course. Therefore, the qualification is valid for 3 years from the date of award. In addition to this, it is recommended that delegates refresh their knowledge annually.
Topics covered:
• Roles and responsibilities of an emergency first aid responder
• Undertake Primary surveys
• Provide appropriate first aid for:
• unresponsive casualties
• choking
• external bleeding
• shock
• minor injuries
Delegates will undertake theory and practical assessments throughout the duration of the course
It is strongly advised that delegates are physically capable of completing the practical assessment and have a minimum of Level 1 in English to complete the theory assessment.
Having first aid measures in place to deal with potential accidents and incidents at work is an incredibly vital part of your health and safety procedure. Hopefully, some of these skills won’t need to be put into use, but it is essential that first aiders are ready to act in case of either minor injury or emergency. First aid regulations can be complicated however, and it may be that you aren’t sure if you have the necessary cover in place.
Need First Aid Training?
Our First Aid at Work and Emergency First Aid at Work courses are suitable for staff members who wish to learn new first aid skills and gain an awareness.
How Many First Aiders Are Required By Law?
The Health and Safety (First-Aid) Regulations 1981 and Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 18 require Care providers to provide adequate and appropriate first aid provision to meet the needs of the staff and people using services at all times.
However, what is adequate and appropriate is quite vague and it can be difficult to know how to ensure you are legally compliant. Therefore, in order to ensure you do have the adequate number of first aiders in your organisation, you should carry out a first aid needs assessment.
How to Carry Out a First Aid Needs Assessment
Carrying out a first aid needs assessment may seem a daunting challenge but it really doesn’t need to be. The purpose of a first aid needs assessment is to ensure there are suitable provisions in place in case of an accident or incident. While it isn’t a legal requirement for the first aid needs assessment to be written down or formal, keeping a written record is recommended. As an employer, you can use this assessment to demonstrate to the HSE or local authority inspector how you decided what level of first aid provision is required.
When carrying out your first aid needs assessment, remember to take into account the practicalities of day-to-day work. For example, what do you do if your first aider goes off sick or is on holiday? Do you have someone in their place that is trained to the same level?
How Many First Aiders Do I Need?
Having carried out a first aid needs assessment you are now in a place to understand how many first aiders are required. As was explained earlier, there is not a legal set number of first aiders that you need at work.
Suggested First Aid numbers

Dementia - Person-centred Support Care Strategies
2026-06-29 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: HCPA Standard Member: Fully funded*
Associate/Network Member: £37.50+VAT | Non-member: £75+VAT
One day course at HCPA
Entry requirements: Prior to attending this course, delegates must have completed the pre-learning module Introduction to Prevalence and Types of Dementia
This course provides all staff with essential knowledge and skills for supporting individuals with dementia. Participants recap material from pre-learning regarding the types and prevalence of dementia and engage in practical care strategies focusing on effective communication, care planning, incorporating life stories, and achieving positive outcomes. The session includes an introduction to Positive Behavioural Support (PBS) and highlights the importance of using the dementia checklist in daily practice.
Learning objectives:
• Describe the critical role of person-centred support and the principles that underpin good practice.
• Explain the significance of personalisation tools, advanced care planning, and lifework history in enabling people living with Dementia to live well.
• Understand the fundamentals of Positive Behaviour Support (PBS) and how to implement behaviour support interventions for people living with Dementia
• Understand the importance of effective communication in Dementia care and recognise the relationship between communication, interaction, and behaviour.
• Describe the value of effective collaboration and involvement of families, support networks, and community services in the care and support of people living with Dementia.
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred

The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
2026-06-25 09:30 - 16:30 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: £75+VAT
This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here

One day course at HCPA Campus
This course is suitable for staff providing direct care or making decisions across all adult care settings
Under the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.
This is supported by the Oliver McGowan Code of Practice, which sets out how to meet this legal duty.

This applies to all services
Even if your service does not currently support autistic people or people with a learning disability, this requirement still applies.
People with learning disabilities and autistic people may use a wide range of services, including general, older people’s, and non-specialist settings. In some cases, individuals may not have a formal diagnosis or may not have disclosed it. Therefore, all staff must be equipped with the knowledge and skills to provide safe, respectful, and inclusive care.
The Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.
The Tier 2 course is co-delivered by trainers with lived experience and covers:

Avoiding diagnostic overshadowing
Common co-occurring conditions
Legal frameworks (Mental Capacity Act, Human Rights Act, Autism Act, Equality Act)
Reasonable adjustments, including hospital passports
Appropriate DNACPR application
Professional culture, biases, and their impact
Accessible communication
Understanding and responding to individuals and families
Ask Listen Do framework
Learning from LeDeR

Prior to attending, delegates must have completed the e-learning module which can be found here
Please note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here
Some content may be sensitive or distressing. If impacted, please discuss this with your employer and seek appropriate support.
Watch this powerful animation about The Oliver McGowan Mandatory Training
*Please note: This course carries a course fee regardless of membership.
Delegates who are late may not be admitted into the training. No refund will be offered.
See Terms & Conditions for cancellation periods.

The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 1)
2026-06-24 11:30 - 12:30, 2026-06-24 09:30 - 10:30 | Virtual Classroom
Course fee: £20+VAT
This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here

One hour course via MS Teams
This course is suitable for support staff who do not provide direct care (eg. domestic, admin, kitchen).
For those providing direct care or making decisions, the Tier 2 one day course is required
Under the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.
This is supported by the Oliver McGowan Code of Practice, which sets out how to meet this legal duty.

This applies to all services
Even if your service does not currently support autistic people or people with a learning disability, this requirement still applies.
People with learning disabilities and autistic people may use a wide range of services, including general, older people’s, and non-specialist settings. In some cases, individuals may not have a formal diagnosis or may not have disclosed it. Therefore, all staff must be equipped with the knowledge and skills to provide safe, respectful, and inclusive care.
The Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.
The Tier 1 course is co-delivered by trainers with lived experience and covers:

How to ask someone how they need to be supported
Group questions for discussion
Sharing own thoughts and experiences
Understanding the need for reasonable adjustments
Myth-busting
Experiences of using services from those with lived experience

Learning Outcomes:

Understand that everyone is different and has different needs
Give an example of how you can support a person with a learning disability or an autistic person differently
Give an overview of what ‘reasonable adjustments’ means
Identify changes in practice needed to enable excellent care and services for people with a learning disability and autistic people

Prior to attending, delegates must have completed the e-learning module which can be found here
Please note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here
Some content may be sensitive or distressing. If impacted, please discuss this with your employer and seek appropriate support.
Watch this powerful animation about The Oliver McGowan Mandatory Training
*Please note: This course carries a course fee regardless of membership.
Delegates who are late may not be admitted into the training. No refund will be offered.
See Terms & Conditions for cancellation periods.

Mental Health - Extended Knowledge
2026-06-24 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: HCPA Standard Member: Fully funded*
Associate/Network Member: £75+VAT | Non-member: £150+VAT
Two day course at HCPA Campus
Day 1: 24/06/2026
Day 2: 25/06/2026
Course Overview
This two-day extended knowledge course is aimed at care professionals who have been in their role for at least 6 months and already have a strong foundation in mental health conditions. The course focuses on specific diagnoses and how to support individuals in their recovery and treatment. It will cover available treatment options, including medication, and explore how these can be effectively integrated into social care to promote best practice.
This course is aligned with the Workforce Development Pathway under:
• Care or Support Worker – Established in their role with consolidated skills and experience
• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support
Learning objectives:
• Establish some common mental health issues and what signs we may see
• Learn how to support people in recovery
• Look at possible medication side effects including anti-psychotics
• How to meet the needs of people with a mental health condition in a person-centred way
• Learn how to navigate difficult mental health related conversations and scenarios (including PBS)
• Compare and contrast evidence-based psychotherapeutic approaches (e.g., CBT and psychodynamic therapy etc) for various mental health conditions.
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred.

Care Planning and Risk Assessment - Extended Knowledge
2026-06-24 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: HCPA Standard Member: Fully funded*
Associate/Network Member: £112.50+VAT | Non-member: £225+VAT
Three day course at HCPA Campus
Day 1: 24/06/2026
Day 2: 25/06/2026
Day 3: 29/06/2026

Course Overview
This three-day extended knowledge course supports care staff to strengthen their understanding and practical skills in assessment, care planning, and risk management. Ideal for senior care staff or those in lead roles, the course covers the full care planning journey, from initial assessment through to daily delivery, risk assessment, and quality assurance.
This course is aligned with the Workforce Development Pathway under:
• Care or Support Worker – Established in their role with consolidated skills and experience
• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support
Entry Requirements
Learners must be responsible for care planning activities in their services.
Course structure
Day 1 – Laying the Foundations
Focuses on pre-admission information gathering, referral and funding pathways, and planning for a smooth transition into care. Learners will explore the principles of person-centred assessment and how different conditions and needs influence planning. Key safeguarding, human rights, and service agreement considerations are also covered.
Day 2 – Care Planning and Risk in Practice
An interactive workshop day where learners apply learning to develop real-life care plans and SMART outcomes. The session explores how to manage fluctuating needs, balance risk and choice, and create clear, practical risk assessments that reflect daily care delivery and mental capacity principles.
Day 3 – Reviewing and Improving Quality
Covers quality assurance, record-keeping, and the use of tools such as ABC charts and incident logs. Learners will learn to evaluate and update care plans, reflect on lessons from incidents, and understand the role of supervision, digital tools, and co-production in maintaining safe, high-quality care.
Learning outcomes:
• Explain the importance of thorough information collection before accepting a care package and describe the referral process, including who can initiate referrals.
• Understand key funding pathways (local authority, CHC, self-funding, direct payments) and explore best practice for smooth transitions, focusing on the first 72 hours.
• Apply core principles of effective assessment (person-centred, outcome-focused, strengths-based) and recognise how different conditions influence care planning.
• Understand the role of human rights and safeguarding in care planning and explain the importance of service agreements, including disclosure of risk-related behaviour.
• Identify and assess common risks, create practical risk assessments, and apply mental capacity principles when making risk-related decisions.
• Understand how to embed dignity, choice, and control into care plans and consider the impact of cultural background and communication styles.
• Understand how to use tools such as daily records, ABC charts, and audits to monitor care, track outcomes, and update plans based on changes, incidents, and reviews.
• Recognise the role of digital systems, data security, and effective documentation in meeting regulatory requirements and improving care quality.
• Understand how to engage individuals and families in co-producing care plans, develop SMART goals, and ensure effective handovers and supervision for safety and quality.
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred.

Understanding Performance Management
2026-06-23 10:00 - 16:00 | Virtual Classroom
Course fee: £112.50 +VAT
This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!
One day course via Virtual Classroom
This Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals, give feedback, track progress, and understand the full performance management cycle.
Led by industry experts, the training includes interactive sessions and peer learning—offering practical tools, techniques, and strategies to support everyday management.
Whether you’re a care manager or aspiring leader, this course will help you.
Learning Outcomes
• Understanding the performance management cycle including processes for managing different types of performance
• Understanding of disciplinary and grievance, causes of poor performance and how to minimise them
• Awareness of strategies to improve performance
• Awareness of managing and retaining high performing staff
• Understand how to give feedback and manage difficult conversations
• Awareness of cultures that encourage confidence, responsibility and accountability
• Understanding effective role modelling, coaching and mentoring.
Join us to build your skills, enhance your leadership, and boost your team’s performance.
As HCPA hold the Quality Assured Learning Service (QACLS) benchmark, you can confidently book this programme, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.

This course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*.
*Please note: As per our T&C’s, this course carries a fee. Please refer to the T&C’s in the event of non-attendance, non-completion or late cancellation.
Claims can only be made by the care provider, individuals are not eligible to claim directly.

Safe medication principles
2026-06-23 10:00 - 16:00 | HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT
Course fee: HCPA Standard Member: Fully funded*
Associate/Network Member: £37.50+VAT | Non-member: £75+VAT
One day course at HCPA Campus
This course is equips delegates with essential knowledge for the safe and effective administration of medication. It explores key principles, various routes and methods of administration, and common side effects or adverse reactions that may occur.
Learning objectives:
• Understand the preparations to be taken prior to administrating medication
• Understand how medication is administered safely and in a way that meets individuals needs
• Understand how to support individuals to administer their own medication
• Understand the procedures to follow when there are problems with the administration of medication
• Understand how the effects of medication are monitored
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Bookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
Delegates who are late may not be admitted into the training and a cost incurred

Schizophrenia Awareness
2026-06-22 14:00 - 16:00 | Virtual Classroom
Course fee: HCPA Standard Member: Fully funded*
Associate/Network Member: £25+VAT | Non-member: £50+VAT
2 hour course via MS Teams
Delegates will gain an understanding of schizophrenia and its causes. They will develop an appreciation of what schizophrenia feels like and the symptoms that may be experienced. Delegates will gain an understanding of the ways in which schizophrenia can be managed and treated and will also gain an understanding of the roles and needs of others, especially in social care. Key terminology will be explored in order to better understand schizophrenia and address common misconceptions.
Learning Outcomes
* Define the term “Schizophrenia”
* Identify the causes and signs of Schizophrenia
* Recognise how schizophrenia affects the individual, their life and their friends and family
* Explain how schizophrenia may be managed and know some of the resources available to support the individual experiencing it.
Click here to register
*Please note: As per our T&C’s, this course carries a fee in the event of non-attendance, non-completion or late cancellation.
Delegates who are late may not be admitted into the training and a cost incurred
