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DTSTART;TZID=Europe/London:20251106T100000
DTEND;TZID=Europe/London:20251106T123000
DTSTAMP:20260715T142520
CREATED:20250722T111822Z
LAST-MODIFIED:20251024T110608Z
UID:10001870-1762423200-1762432200@www.hcpa.info
SUMMARY:Self-harm and suicidal ideation & intent for Mental Health service providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £38+VAT | ACE Member: £33+VAT | Non-member: £50+VAT  \nHalf day course via Zoom \nThis half-day session is delivered live by our expert trainer in an interactive virtual environment\, meaning there are no hidden travel costs and fits easier into busy schedules. Sessions are designed so that participants can interact with the trainer and other learners to quickly gain actionable skills\, knowledge and behaviours\, helping them implement these swiftly. \nThis course is suitable for all Mental Health services\, and is best suited for managers and seniors who are able to implement new practice into care planning. \nThe issues of self-harm and suicidal ideation are subjects whose stigma are starting to be addressed by society\, and as such the sheer prevalence of both are becoming more understood. This training has been developed to promote professional vigilance at the community level and give professionals the knowledge\, skills and confidence to work with affected individuals. \nThe course will explain what self-harm is\, why people use it as a means of coping\, and methods including typical and atypical to show the scale of harmful behaviours.\nIt will explain why people may have suicidal thoughts\, how these range in frequency and intensity and will consider biological considerations for both issues as a way of explaining in more detail their nature.\nThe course will cover how learners can use their knowledge to inform care planning and will be introduced to wellness plans and simple tools regarding harm reduction\, that when combined with care plans can improve wellbeing outcomes for people.\nWe want providers to feel equipped to have conversations with people who they either know or suspect are affected and feel confident to provide person centred support from accessing this training. \nLearning objectives:\n• Understand the definition of self-harm\n• Understand the importance of vigilance\n• Understand biological considerations\n• Understand links between self-harm and suicide\n• Common factors associated with suicide thoughts/intent\n• How knowledge of the subjects can be used to inform care plans.\n• Understand what organisations and resources can help. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/self-harm-and-suicidal-ideation-intent-for-mental-health-service-providers-with-hpft-cohort-01/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251030T133000
DTEND;TZID=Europe/London:20251030T153000
DTSTAMP:20260715T142520
CREATED:20250829T083453Z
LAST-MODIFIED:20251027T151449Z
UID:10001989-1761831000-1761838200@www.hcpa.info
SUMMARY:Lifting Cushions refresher...
DESCRIPTION:2 hour session at HCPA Campus \nHCPA and Winncare are running train the trainer refresher training on using falls lifting equipment. This train the trainer session will allow your staff to cascade information down to other members of staff. \nThis is an opportunity to:\n• Have a reminder of best practice in using the lifting cushions and ask Winncare any questions you may have.\n• An update of the new falls Management pathway in Care homes and the resources to go with this. This includes best practice documentation and falls risk assessments. \nPlease book onto this session\, or follow the links below for alternative sessions: \nWednesday 29th October 10:00-12:00\nThursday 30th October 10:00-12:00\nPlease book a maximum of 4 staff on each session. It will also be useful to send a night shift member of staff so they can cascade down to the rest of the team.
URL:https://www.hcpa.info/courses/lifting-cushions-refresher-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251029T100000
DTEND;TZID=Europe/London:20251029T160000
DTSTAMP:20260715T142520
CREATED:20251003T151730Z
LAST-MODIFIED:20251024T123155Z
UID:10002033-1761732000-1761753600@www.hcpa.info
SUMMARY:Sensory Loss Awareness
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully Funded*\nAssociate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nThis training course is designed to equip care workers with the knowledge and skills to effectively support adults living with sensory loss. Participants will develop an understanding of how sensory processing systems work\, the different types of sensory loss\, and the potential causes and impacts on individuals’ daily lives. The course will place strong emphasis on person-centred approaches\, ensuring that care workers can plan and deliver meaningful support tailored to individual needs. \nThe session will also cover the role of legislation\, with particular focus on the Mental Capacity Act 2005\, and introduce the Sensory Framework within Hertfordshire. Care workers will explore practical strategies\, resources\, and services available to promote independence\, inclusion\, and quality of life for people experiencing sensory loss. \nLearning objectives: \n• Identify the key Sensory Processing Systems\n• Describe the main types of Sensory Loss\n• Identify the Causes of Sensory Loss\n• Explain the Impacts of Sensory Loss\n• Summarise Strategies for Planning and providing Person-Centred Support\n• Explain how the Mental Capacity Act 2005 supports individuals with Sensory Loss\n• Describe the Sensory Framework in Hertfordshire\n• Identify appropriate sources of Support\, Services\, and Guidance\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/sensory-loss-awareness/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251003T100000
DTEND;TZID=Europe/London:20251003T160000
DTSTAMP:20260715T142520
CREATED:20250724T153950Z
LAST-MODIFIED:20250724T154049Z
UID:10001900-1759485600-1759507200@www.hcpa.info
SUMMARY:Managing People - Proactively Raising Productivity through Performance Management
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\nOne Day course at HCPA\nPeople are any company’s greatest asset and even more so in the care sector\, so how do you ensure you keep the right people in the right jobs?\nThis course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are confident in their place in the company. Delegates will learn how to stand back and look at systems and process models  \nLearning objectives: \n\nIdentify key responsibilities of a Leader.  \nUnderstand reasons for performance management.  \nRecognise the balance between challenge and support.  \nAnalyse the differences of a leader and a manager.  \nDistinguish between the 4 leadership styles.  \nDemonstrate effective coaching skills.  \nExamine feedback tools.  \nEvaluate knowledge using case studies.  \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/managing-people-proactively-raising-productivity-through-performance-management-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251003T091500
DTEND;TZID=Europe/London:20251003T101500
DTSTAMP:20260715T142520
CREATED:20250929T124916Z
LAST-MODIFIED:20250929T124916Z
UID:10002013-1759482900-1759486500@www.hcpa.info
SUMMARY:Internal Training - HCPA Customer Care Standards and Call Handling Refresher...
DESCRIPTION:1 hour hybrid session\nThis course is for HCPA Staff only. \nThis course is intended as a refresher for all HCPA staff who are expected to handle telephone enquiries from customers. \nIt will cover our own customer service standard and discuss the current process for handling calls and dealing with enquiries efficiently. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/internal-training-hcpa-customer-care-standards-and-call-handling-refresher/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:HCPA Internal sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250930T100000
DTEND;TZID=Europe/London:20250930T120000
DTSTAMP:20260715T142520
CREATED:20250717T101927Z
LAST-MODIFIED:20250929T211622Z
UID:10001851-1759226400-1759233600@www.hcpa.info
SUMMARY:Adult Disability Services Manager Forum
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n2 hour forum virtual via MS Teams!\n \nJoin our forum for Managers\, Deputies\, Unit Leads\, Team Leaders and Compliance leads\, who work in Adult Disability Care Services \nThis forum is designed to be your space – a place to connect\, collaborate\, and share what matters most to you. \nWe’re still gathering content and would love your input to help shape the agenda.\nTell us:\n• What topics should we cover?\n• What challenges are you facing?\n• Any guest speakers you’d like to hear from? \nPlease fill out the below quick form to book and furnish us with your suggestions – we’re all ears & book your space below! \nClick here for your suggestions\nWe look forward to seeing you online! \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/adult-disability-services-manager-forum-virtual/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250905T100000
DTEND;TZID=Europe/London:20250905T160000
DTSTAMP:20260715T142520
CREATED:20250810T161719Z
LAST-MODIFIED:20250814T175320Z
UID:10001957-1757066400-1757088000@www.hcpa.info
SUMMARY:Enabling & Posture CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day programme open for applications\nDay 1: 05/09/2025 | Day 2: 12/09/2025 | Day 3: 19/09/2025 | Day 4: 26/09/2025\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThe Enabling & Posture CHAMPION equips staff to learn how simple changes can be made to improve functional independence\, so that individuals can fully participate in their life physically and mentally\, thereby improving overall health outcomes and quality of life\, and supporting people to live longer better. \nLearning Outcomes:\n• Define the role of an Enabling Champion and explain how this role can benefit their organisation by fostering a culture of independence and active participation.\n• Describe the anatomy and physiology relevant to mobility\, including the benefits of physical activity and encouraging participation in activities of daily living (ADLs) through normal movement.\n• Explain the principles of an enabling care culture\, including how to identify potential problems and appropriately signpost to appropriate professionals.\n• Apply the SMART goal-setting process to develop personalised mobility and enabling plans within their own workplace.\n• Demonstrate effective communication and motivational strategies\, including goal setting\, to support and encourage individuals’ participation in mobility and ADLs.\n• Implement therapeutic handling techniques\, such as therapeutic touch\, to facilitate safe and effective movement.\n• Analyse posture and positioning principles\, including joint positioning and optimal alignment\, and apply methods to check and improve sitting posture.\n• Evaluate signs of acute deterioration using tools such as RESTORE2 and NEWS2\, and identify appropriate actions and referrals.\n• Assess the impact of enabling practices on individual independence and well-being\, and recommend improvements to care plans and organisational culture.\n• Develop a comprehensive action plan using SMART goals to promote an enabling care culture that supports safe mobility\, encourages physical activity\, and ensures timely response to health deterioration. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/enabling-posture-champion-application/
CATEGORIES:Care Leadership Courses,Champions,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250905T100000
DTEND;TZID=Europe/London:20250905T160000
DTSTAMP:20260715T142520
CREATED:20250109T210834Z
LAST-MODIFIED:20250814T174046Z
UID:10001510-1757066400-1757088000@www.hcpa.info
SUMMARY:Enabling & Posture CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 05/09/2025\nDay 2: 12/09/2025\nDay 3: 19/09/2025\nDay 4: 26/09/2025 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/enabling-posture-champion-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Champions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250804T100000
DTEND;TZID=Europe/London:20250804T160000
DTSTAMP:20260715T142520
CREATED:20250606T125903Z
LAST-MODIFIED:20250811T160342Z
UID:10001743-1754301600-1754323200@www.hcpa.info
SUMMARY:Digital & Data CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT  \nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 04/08/2025\nDay 2: 13/08/2025\nDay 3: 18/08/2025\nDay 4: 26/08/2025 \nThis course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nExpectations of being a Champion are as follows:\n• Share knowledge to staff through team meetings\, mentoring and coaching\n• Gain topic specific knowledge\n• Keep up to date with resources and support via the HCPA Members Zone\n• Take responsibility to champion the topic area to ensure the care provider meets best practice standards\n• Build strong relationships with professionals\n• Support “Better outcomes for the individuals you support” for topic area\n• Review Governance of the topic including reviewing and update policies and procedures to meet standards\n• Attend yearly CPD and complete reflective accounts to enable revalidation \nSelecting your Champion\nTo help you select your chosen Champion\, they will need to:\n1. Be a member of staff with authority to mentor staff and work with external partners\n2. Have enthusiasm and dedication to promote best practice in the organisation and action change\n3. Be committed to multi-disciplinary working\, both internally and externally\n4. Have confidence and strong communication skills to share information with staff teams via team meetings\n5. Have the ability to critically review current governance processes for the topic area \nLearning Outcomes:\n• Understand the champion role and how this can benefit their organisation\n• Understand the process of SMART goal setting and be able to relate this in own place of work\n• Understand Data Security & Protection Law and Legislation.\n• Understand the requirements for GDPR compliance and CQC inspections\n• Understand Person centred digital care and support\, including the ethical use of technology\n• Understand the use of AI in the Care Sector\n• Understand how to support your organisation\n• Understand how to promote Data Security and Digital working in the workplace. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/digital-data-champion/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250624T100000
DTEND;TZID=Europe/London:20250624T120000
DTSTAMP:20260715T142520
CREATED:20250527T140143Z
LAST-MODIFIED:20250604T102639Z
UID:10001713-1750759200-1750766400@www.hcpa.info
SUMMARY:Manager Forum for Older People Care Services - Virtual
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n2 hour forum virtual via MS Teams!\n \nJoin our forum for Managers who work in Older Persons care services – In Person or Online! \nThat’s right\, two options: either attend in person at our Mundells site (limited spaces) or join us online. \nThis forum is designed to be your space – a place to connect\, collaborate\, and share what matters most to you. \nWe’re still gathering content and would love your input to help shape the agenda.\nTell us:\n• What topics should we cover?\n• What challenges are you facing?\n• Any guest speakers you’d like to hear from? \nPlease give us your suggestions by filling in the below form – we’re all ears & book your space below\nClick here for your suggestions \nIf you would like to attend in person at our Mundells site\, See Here \nWe look forward to seeing you – online or in person! \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/manager-forum-for-older-people-care-services-virtual/
LOCATION:Virtual Classroom
CATEGORIES:Events, Forums & Seminars
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