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Upcoming Courses › Leadership Courses

A ‘Well Led’ organisation will be en-route to gaining ‘outstanding’ at inspection. It is vital that leaders of all levels are given the resources they need to not only do their job but also to reflect on their own practice. The courses within the ‘HCPA Leadership Suite’ are all designed to focus on the care sector and not just on theoretical models of leadership and the assignments are carefully put together to enable the leader to ‘try out’ a new skill.

There are courses for those brand new to leadership (such as team/shift leaders) and also courses for senior managers. The peer learning opportunities in these courses provide added value to the learner by providing a safe space to discuss and plan new strategies. We want managers to be transformational with their teams and these courses are written in a way to enable this without feeling that aims are beyond tasks that can be carried out in a real working environment.

People often attend a selection of courses in this suite as each one has an entirely different focus:

  • – Supervising staff – ‘An introduction to Care Leadership
  • – Coaching for high performance – ‘Leading a Workforce Coaching Strategy
  • – Leading on inspections – ‘Leading and Recognising Excellence in Care
  • – Recruiting and retaining the right staff – ‘Leading a Compassionate Care Service
  • – Building a brilliant team – ‘Performance Management
  • – Managing the skills within the team – ‘Training Management

 

Click here to view the full list of ‘Leadership’ courses

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April 2019

An Introduction to Care Leadership

Fully funded Fully booked!
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

2 day course (both dates must be attended) Date: 29th April and 20th May 2019  Course Description This course is designed for all providers within the sector who have staff members willing to step into management or have new junior management in place. The course is best suited for those new to management or those wishing to progress into a management role. In the sessions the Learners will Learn about effective leadership Identify different management techniques Reflect on own management…

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May 2019

Time Management

Fully funded 11 spaces left
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This course will aid learners to identify their “Thieves of Time”, analysing and prioritising their task responsibilities and provide practical tools to manage time more effectively. Learning Outcomes By the end of this course, learners will be able to: Balancing culture within the workplace and action important strategic tasks Prioritise and manage your workload using effective techniques Work effectively with others to achieve optimal results Support the team to work ‘SMART’ around time management   Requirements & Suitability All…

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Quality Assurance and Inspections: Leading and Recognising Excellence in Care

Fully funded Fully booked!
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

2 day course (both dates must be attended) Dates: 7th May and 11th June 2019  Course Description In this session the course will cover current levels of customer care, including: What is customer care and what does good customer care look like Learners are given a toolkit to use to improve their own organisational customer care Goes through each KLOE and how these are inspected Discuss each fundamental standard and how these are currently being evidenced Examine each KLOE and…

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Recruitment and Retention: Leading a Compassionate Care Service

Fully funded 5 spaces left
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

3 day course (all dates must be attended) Dates: 8th, 22nd May and 13th June 2019  Course Description This course is aimed at care providers within Hertfordshire willing to learn value based interview techniques and how to retain staff levels. This course suitable for Leadership/senior staff, HR staff, or anyone responsible for the recruitment of staff. In the sessions learners will- Explain the vision, values and behaviours of their organisation Explore own personal values and beliefs Describe Value Based Recruitment Understand…

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Supervisions and Appraisals

Fully funded 5 spaces left
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description Delegates will identify different supervision types and discuss their current supervision structure. Delegates will also evaluate their current paperwork for completing supervisions and appraisals, understand the induction process and learn how to maximise support for new staff members. This course will also teach delegates how to check competencies and identify skill gaps in knowledge and confidence. Learning Outcomes By the end of this course, learners will understand: How to support their staff members in line with organisational procedures The…

Find out more »

Training Management

Fully funded 8 spaces left
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

2 day course (all dates must be attended) Dates: 16th May and 12th June 2019  Course Description This course has been designed for all services wishing to be responsible for their own organisational training needs and registrations. The course is suitable for those responsible for internal training in the organisation or those willing to be responsible for their in house training. In these sessions the learners will: Reflect on Current training needs and culture of the organisation Explore how to…

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Managing mental health at work: the role of the manager

Fully funded 6 spaces left
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Half day Times: 10am to 1pm Aims: Did you know that one in four people in the UK will have a mental health problem at some point and, whether work is causing the health issue or aggravating it, employers have a legal responsibility to help their employees? (source: www.hse.gov.uk) This course aims to raise managers’ awareness of mental health and wellbeing in the workplace, and to highlight the importance of adapting the culture in order to support staff with mental health.…

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June 2019

Managing People: Proactively Raising Productivity Through Performance Management

Fully funded 12 spaces left
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dates: 3rd and 24th June 2019 (All dates must be attended) Course Description People are any company’s greatest asset and even more so in the care sector, so how do you ensure you keep the right people in the right jobs? This course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are…

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Solution Focused Supervision: Leading a Workforce Coaching Strategy

Fully funded 9 spaces left
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dates: 4th, 25th June and 23rd July  (All dates must be attended) Course Description This course covers a range of coaching techniques, listening skills, an understanding of how to use coaching in the workplace, creating a strategy to implement coaching in the workplace, rapport, goal setting, smart goals, the use of the SHOOTS model and feedback. Please be aware that this training will require coursework to be completed, which is why an individual support day that will be arranged by…

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An Introduction to Care Leadership

Fully funded 7 spaces left
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

2 day course (both dates must be attended) Date: 17th June and 3rd July 2019 Course Description This course is designed for all providers within the sector who have staff members willing to step into management or have new junior management in place. The course is best suited for those new to management or those wishing to progress into a management role. In the sessions the Learners will Learn about effective leadership Identify different management techniques Reflect on own management…

Find out more »

July 2019

Dealing with difficult conversations: A guide for leaders

Fully funded 12 spaces left
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Fully funded 23rd July, 2019 (Full day)   Description: This course will enable delegates to learn how to initiate and manage challenging conversations using effective and practical techniques. Challenging conversations can include issues relating to performance, managing challenging people and resolving conflict. This course is suitable for managers, or those in a leadership role, who oversee the management of people and are able to take the learning and information back to the workplace. Learning Outcomes: Articulate the importance of managing…

Find out more »

September 2019

Time Management

Fully funded
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description This course will aid learners to identify their “Thieves of Time”, analysing and prioritising their task responsibilities and provide practical tools to manage time more effectively. Learning Outcomes By the end of this course, learners will be able to: Balancing culture within the workplace and action important strategic tasks Prioritise and manage your workload using effective techniques Work effectively with others to achieve optimal results Support the team to work ‘SMART’ around time management   Requirements & Suitability All…

Find out more »

October 2019

Dealing with difficult conversations: A guide for leaders

Fully funded
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Fully funded 3rd October, 2019 (Full day)   Description: This course will enable delegates to learn how to initiate and manage challenging conversations using effective and practical techniques. Challenging conversations can include issues relating to performance, managing challenging people and resolving conflict. This course is suitable for managers, or those in a leadership role, who oversee the management of people and are able to take the learning and information back to the workplace. Learning Outcomes: Articulate the importance of managing…

Find out more »

Solution Focused Supervision: Leading a Workforce Coaching Strategy

Fully funded
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dates: 8th, 29th October and 19th November 2019  (All dates must be attended) Course Description This course covers a range of coaching techniques, listening skills, an understanding of how to use coaching in the workplace, creating a strategy to implement coaching in the workplace, rapport, goal setting, smart goals, the use of the SHOOTS model and feedback. Please be aware that this training will require coursework to be completed, which is why an individual support day that will be arranged…

Find out more »

Recruitment and Retention: Leading a Compassionate Care Service

Fully funded
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

3 day course (all dates must be attended) Dates: 15th October, 4th and 15th November 2019 Course Description This course is aimed at care providers within Hertfordshire willing to learn value based interview techniques and how to retain staff levels. This course suitable for Leadership/senior staff, HR staff, or anyone responsible for the recruitment of staff. In the sessions learners will- Explain the vision, values and behaviours of their organisation Explore own personal values and beliefs Describe Value Based Recruitment Understand…

Find out more »

November 2019

Supervisions and Appraisals

Fully funded
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Description Delegates will identify different supervision types and discuss their current supervision structure. Delegates will also evaluate their current paperwork for completing supervisions and appraisals, understand the induction process and learn how to maximise support for new staff members. This course will also teach delegates how to check competencies and identify skill gaps in knowledge and confidence. Learning Outcomes By the end of this course, learners will understand: How to support their staff members in line with organisational procedures The…

Find out more »

January 2020

Recruitment and Retention: Leading a Compassionate Care Service

17 January, 2020 - 10:00 am - 4:00 pm
Fully funded
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

3 day course (all dates must be attended) Dates: 17th, 31st January and 12th February 2020 Course Description This course is aimed at care providers within Hertfordshire willing to learn value based interview techniques and how to retain staff levels. This course suitable for Leadership/senior staff, HR staff, or anyone responsible for the recruitment of staff. In the sessions learners will- Explain the vision, values and behaviours of their organisation Explore own personal values and beliefs Describe Value Based Recruitment Understand…

Find out more »

February 2020

Solution Focused Supervision: Leading a Workforce Coaching Strategy

4 February, 2020 - 10:00 am - 4:00 pm
Fully funded
Please view the course to see the amount of spaces left.
If the course is fully booked, email enquiries@hcpa.info to be put on the waiting list.

Dates: 4th February, 3rd and 24th March 2020 (All dates must be attended) Course Description This course covers a range of coaching techniques, listening skills, an understanding of how to use coaching in the workplace, creating a strategy to implement coaching in the workplace, rapport, goal setting, smart goals, the use of the SHOOTS model and feedback. Please be aware that this training will require coursework to be completed, which is why an individual support day that will be arranged…

Find out more »
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