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Upcoming Courses › Leadership Courses

A ‘Well Led’ organisation will be en-route to gaining ‘outstanding’ at inspection. It is vital that leaders of all levels are given the resources they need to not only do their job but also to reflect on their own practice. The courses within the ‘HCPA Leadership Suite’ are all designed to focus on the care sector and not just on theoretical models of leadership and the assignments are carefully put together to enable the leader to ‘try out’ a new skill.

There are courses for those brand new to leadership (such as team/shift leaders) and also courses for senior managers. The peer learning opportunities in these courses provide added value to the learner by providing a safe space to discuss and plan new strategies. We want managers to be transformational with their teams and these courses are written in a way to enable this without feeling that aims are beyond tasks that can be carried out in a real working environment.

People often attend a selection of courses in this suite as each one has an entirely different focus:

  • Supervising staff – ‘Understanding Professional Supervision Practice
  • Recruiting the right staff – ‘Recruiting For Values: Leading a Compassionate Care Service’
  • Retaining the right staff – ‘Retention: Strategies for retaining a competent workforce’
  • Building a brilliant team – ‘Performance Management
  • Managing the skills within the team – ‘Training Management

Click here to view the full list of ‘Leadership’ courses

Courses List Navigation

October 2021

Recruiting for Values: Leading a Compassionate Care Service – Cohort 2

21 October - 10:00 am - 4:00 pm
Fully funded

One day course via Zoom This course is suitable for all managers, HR, leaders, Seniors or anyone responsible for the recruitment of staff. The course is aimed at those who want to learn value based recruitment techniques and how this can improve staff retention levels. The course will cover values, vision and behaviours of the care organisation, value based recruitment, the 6 c’s in recruitment, expectations of staff behaviour and action plans for recruitment strategies Learning objectives: • Understand the…

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Effective complaints management – Cohort 5

21 October - 1:30 pm - 4:00 pm
Fully funded

Half day course via Zoom This course is suitable for those with the authority to receive and process complaints Learners will discuss current complaints management processes and compare with recommended best practice. This course provides learners with techniques to effectively investigate, assess and resolve complaints with a positive solution Learning objectives: • Identify what is important to the complainant • Analyse the stages of the complaint handling process • Utilise investigatory techniques to reach evidence-based conclusions • Assess all evidence…

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Governance: Ensuring compliance through best practice – Cohort 3

25 October - 10:00 am - 4:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
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Fully funded 7 spaces left

Two day course between HCPA Campus and Zoom All sessions must be attended (T&C's apply). Day 1:  25/10/21 - 10:00 - 16:00 at HCPA Campus Day 2:  10/11/21 - 10:00 - 16:00 via Zoom This course is designed for managers, senior staff or any person who has a responsibility to ensure governance and compliance within their organisation. It is designed to support providers who are experiencing difficulties with ensuring governance within their organisation and covers the definition of governance and…

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Whistleblowing: Are you Listening? – Cohort 2

26 October - 1:30 pm - 4:00 pm
Fully funded 16 spaces left

Half day course via Zoom This course explores whistleblowing and related best practice guidance. Delegates will consider the use of active listening as a tool to address concerns and support service improvement. Learning objectives: • Summarise the meaning of whistleblowing • Recognise the difference between whistleblowing and a grievance • Analyse the importance of actively listening to concerns • Evaluate systems and processes for active listening to recommend improvements Learners will be expected to be engaged in learning, participate in…

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Advanced Safeguarding – Creating a Culture of developing Professional Curiosity – Cohort 4

28 October - 10:00 am - 4:00 pm
Fully funded 4 spaces left

One day course via Zoom This course is aimed for people who have an influence over the work practice and culture of an organisation. It covers how to create a culture of professional curiosity within your organisation, how to be a good role model, and how to support staff to take a professionally curious approach. The course will also support learners to identify steps to take which are appropriate, which are a positive action to protect someone’s safety and welfare…

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Build a Culture of Dignity for Managers – Cohort 5

28 October - 10:00 am - 4:00 pm
Fully funded 14 spaces left

One day course via Zoom This course is designed for any leaders or managers who are directly responsible for line managing their work force and or lead their team. The course covers what dignity in behaviour looks like, how to be a good role model, and how to support staff and service users in a dignified manner Learning objectives: • Summarise what dignity is and how it is promoted within the organisation • Use reflective practices • Identify new ways…

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Managing difficult conversations: A guide for Leaders – Cohort 7

28 October - 1:30 pm - 4:00 pm
Fully funded 19 spaces left

Half day course via Zoom This course is suitable for line managers or those in a leadership role who are responsible, or oversee performance management, capability and disciplinary procedures The course will enable learners to learn how to initiate and manage challenging conversations using effective and practical techniques. Challenging conversations can include issues relating to performance, managing challenging people and resolving conflict Learning objectives: • Articulate the importance of managing challenging conversations • Be able to initiate and lead an…

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November 2021

Training Management (Accredited course) – Cohort 7

1 November - 10:00 am - 4:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
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Two day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 01/11/2021 - 10:00 - 16:00 Day 2: 17/11/2021 - 10:00 - 16:00 This course has been designed for training coordinators who are responsible for managing the organisational training needs. The course will support the learner to ensure they have the right staff with the right…

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Safeguarding – Communicating with the Wider Team – for Managers – Cohort 4

2 November - 10:00 am - 4:00 pm
Fully funded 10 spaces left

One day course via Zoom This course is designed for any senior care staff or managers who are directly responsible for Safeguarding and have the responsibility for communicating with the wider team. The course covers how to promote and develop robust system for communications within your organisation and the wider team. It will support staff to take appropriate and positive action to protect someone’s safety and welfare and wellbeing Learning objectives: • Explore who the wider team are and the…

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Mental Capacity Act and Deprivation of Liberty Safeguards for Managers – Cohort 7

3 November - 1:00 pm - 4:00 pm
Fully funded 4 spaces left

Half day course via Zoom This course covers the essential elements contained within the Mental Capacity Act, including: • the core principles of the MCA • assessing capacity • learning who can make decisions • lasting power of attorney and advance decisions • independent mental capacity advocates • ‘best interests’ decisions • authority for action, restraint • DoLS (Deprivations of Liberty Safeguards) • Useful resources Learning objectives: • Identify their legal responsibilities under the MCA • Apply MCA principles when…

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Understanding professional supervision practice (Accredited course) – Cohort 11

9 November - 10:00 am - 4:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
+ Google Map

Two day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 09/11/21 - 10:00 - 16:00 Day 2: 16/11/21 - 10:00 - 16:00 This course will provide learners with the knowledge needed to deliver professional supervision practice. Both theoretical and practical techniques are analysed in relation to legislation and performance management. This course can be used…

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Retention: Strategies for retaining a competent workforce – Cohort 2

10 November - 10:00 am - 4:00 pm
Fully funded 16 spaces left

One day course via Zoom This course is best suited to leadership/senior roles or anyone who has responsibilities for recruitment/staff. The course gives learners the opportunity to discuss their current recruitment strategies, share best practice ideas and identify current organisational culture and trends Learning objectives: • Identify why people leave job roles • Utilise new techniques to keep staff motivated and loyal • Demonstrate the skills to design a recruitment action plan Learners will be expected to be engaged in…

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Principles of Team Leading (Accredited course) – Cohort 7

11 November - 10:00 am - 4:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
+ Google Map

Three day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 11/11/21 - 10:00 -16:00 Day 2: 16/11/21 - 10:00 -16:00 Day 3: 18/11/21 - 10:00 -16:00 This course is aimed at care staff who are either progressing, or wish to progress to a Team Leader position. It is also useful for those already newly appointed…

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An Introduction to Care Leadership – Cohort 7

15 November - 10:00 am - 4:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
+ Google Map
Fully funded 7 spaces left

One day course at HCPA Campus This course will teach learners about effective leadership and help them identify different management techniques. This course also provides an opportunity for learners to reflect on their own management style, to recognise positional power, and how to become more influential. Learners will identify top tips for effective leadership and learn how to implement these Learning objectives: • Identify effective management and leadership styles • Agree behaviour expectations • Understand one minute management techniques •…

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Time management for Leaders – Cohort 10

17 November - 10:00 am - 1:00 pm
HCPA, Mundells Campus
Welwyn Garden City
Hertfordshire
AL7 1FT
+ Google Map
Fully funded 12 spaces left

Half day course at HCPA Campus This course is best suited for all managers/ seniors or supervisors who have direct line reports. The course will aid learners in identifying their “Thieves of time”, analysing and prioritising their task responsibilities and provide practical tools to manage time more effectively Learning objectives: • Balance an open door policy with actioning important strategic task • Prioritise and manage your workload using effective techniques • Work effectively with others to achieve optimal results •…

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Build a Culture of Dignity for Managers – Cohort 6

26 November - 10:00 am - 4:00 pm
Fully funded 18 spaces left

One day course via Zoom This course is designed for any leaders or managers who are directly responsible for line managing their work force and or lead their team. The course covers what dignity in behaviour looks like, how to be a good role model, and how to support staff and service users in a dignified manner Learning objectives: • Summarise what dignity is and how it is promoted within the organisation • Use reflective practices • Identify new ways…

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Advanced Safeguarding – Creating a Culture of developing Professional Curiosity – Cohort 5

29 November - 10:00 am - 4:00 pm
Fully funded 19 spaces left

One day course via Zoom This course is aimed for people who have an influence over the work practice and culture of an organisation. It covers how to create a culture of professional curiosity within your organisation, how to be a good role model, and how to support staff to take a professionally curious approach. The course will also support learners to identify steps to take which are appropriate, which are a positive action to protect someone’s safety and welfare…

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December 2021

Positive Behaviour Support for Management Teams – Cohort 3

1 December - 10:00 am - 4:00 pm
Fully funded 17 spaces left

One day course This course is suitable for management teams. It will focus on the implementation and delivery of PBS in Residential, Supported Living settings and Care Home settings. The session supports understanding and implementation of PBS practice at a higher level of the organisation. It aims to enable management teams to explore the significance of Behaviour Support Plans, the importance of quality assurance in PBS practice, and the benefits of PBS in organisations. Learning objectives: • Discuss the importance…

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Essential Skills – Assessing Care Certificate Competencies – Cohort 3

1 December - 10:00 am - 4:00 pm
Zoom,

One day course This one day “Skills for Care Essential Skills” course will support those NEW or needing development, to assessing knowledge and competencies of staff undertaking the Care Certificate. This course is aimed at AET/PTLLS awarded internal trainers, new to delivering the Care Certificate internally, and who are competent in the standard they are assessing. Examples of job roles who could attend this course are: • Registered care manager • Senior staff • In-house trainer Delegates do not need…

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Training Management (Accredited course) – Cohort 8

2 December - 10:00 am - 4:00 pm
Zoom,

Two day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 02/12/21 - 10:00 - 16:00 Day 2: 16/12/21 - 10:00 - 16:00 This course has been designed for training coordinators who are responsible for managing the organisational training needs. The course will support the learner to ensure they have the right staff with the right skills…

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