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DTSTART;TZID=Europe/London:20260901T100000
DTEND;TZID=Europe/London:20260901T160000
DTSTAMP:20260609T152609Z
CREATED:20260609T152609Z
LAST-MODIFIED:20260609T152609Z
UID:10002497-1788256800-1788278400@www.hcpa.info
SUMMARY:Infection Prevention & Control - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 01/09/2026\nDay 2: 02/09/2026 \nCourse Overview\nThis two-day course is for care staff who have been in their role for at least 6 months and already understand the basics of infection prevention and control (IPC). It provides a more detailed and practical approach to preventing infection across social care settings. Participants will leave with increased confidence in applying IPC measures effectively\, supporting wellbeing\, and responding to infection risks confidently. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nLearners must have completed the Care Certificate or equivalent induction training and have at least 6 months’ experience working in care. \nLearning objectives:\n• Understand infection types and how they spread\n• Recognise signs of infection and respond appropriately\n• Apply Standard Infection Control Precautions (SICPs) confidently\n• Handle food safely to reduce infection risks\n• Identify risks from invasive devices (e.g. PEGs\, catheters)\n• Use PPE and hand hygiene effectively\n• Understand alert organisms and care implications\n• Follow national and local IPC protocols\n• Implement Transmission-Based Precautions (TBPs)\n• Handle specimens safely and reduce infection risk\n• Promote antimicrobial stewardship and responsible antibiotic use\n• Manage outbreaks and escalation processes\n• Promote hydration\, nutrition\, hygiene\, and immunisation for wellbeing \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/infection-prevention-control-extended-knowledge/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260903T093000
DTEND;TZID=Europe/London:20260903T163000
DTSTAMP:20260627T162758Z
CREATED:20260622T154041Z
LAST-MODIFIED:20260627T162758Z
UID:10002532-1788427800-1788453000@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-10/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260903T100000
DTEND;TZID=Europe/London:20260903T113000
DTSTAMP:20260731T115220Z
CREATED:20260608T145401Z
LAST-MODIFIED:20260731T115220Z
UID:10002489-1788429600-1788435000@www.hcpa.info
SUMMARY:Understanding the 3Ds - Depression Dementia and Delirium
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £10+VAT | Non-member: £20+VAT \n1.5 hour online session via Virtual Classroom\n\nThis course supports care staff to develop a clear understanding of depression\, dementia\, and delirium in older people\, often referred to as the three Ds. It focuses on recognising similarities and differences between these conditions and the risks of diagnostic overshadowing\, including the potential impact on safety\, wellbeing\, and quality of care. \nThe course aims to build staff confidence in spotting early signs of change\, understanding when concerns may indicate delirium or depression rather than dementia progression\, and knowing how and when to escalate concerns. Early recognition and appropriate response are key to improving outcomes for people using services. \nEntry Requirements: Learners should have completed their staff induction and have basic awareness of dementia as a minimum. \nLearning Outcomes:\nBy the end of this course\, participants will be able to:\n• Understand the similarities and differences between dementia\, delirium\, and depression\n• Recognise the risks associated with diagnostic overshadowing and how to avoid it in practice\n• Identify early signs and symptoms of delirium and understand what action to take if it is suspected\n• Be aware of the risk of suicide and self-harm in older people\n• Understand the importance of timely escalation and seeking appropriate clinical support\n• Know where to go for help and support if concerned about a change in a resident or service user’s presentation \nStandards mapping\nThis course is mapped to the new dementia care standards:\n• Person-centred care\n• Responsive support for changing dependency\n• Skills and competence\n• Comprehensive health care\n• Collaborative multidisciplinary working \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/understanding-the-3ds-depression-dementia-and-delirium-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260904T100000
DTEND;TZID=Europe/London:20260904T160000
DTSTAMP:20260610T103508Z
CREATED:20260610T103508Z
LAST-MODIFIED:20260610T103508Z
UID:10002504-1788516000-1788537600@www.hcpa.info
SUMMARY:Care Home Medication - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT  \nTwo day course at HCPA Campus\nDay 1: 04/09/2026\nDay 2: 11/09/2026\n\nCourse Overview\nThis two-day course is designed for care home staff who have at least 6 months’ experience in their role and a sound knowledge of medication procedures. It offers extended learning to strengthen safe\, accurate\, and person-centred medication support in residential settings. The course includes key legal\, ethical\, and practical components\, helping staff navigate challenges confidently and in line with best practice. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nParticipants must have completed a Care Certificate or equivalent and have worked in care for a minimum of 6 months. \nLearning objectives:\n• Understand legal frameworks and professional responsibilities\n• Improve medication accuracy and reduce errors\n• Identify administration routes and responses to side effects\n• Interpret MAR charts and manage PRN\, omissions\, and variable doses\n• Safely handle and dispose of controlled drugs\n• Apply mental capacity principles in medication support\n• Tackle common and complex challenges in care home settings\n• Support self-administration safely and effectively\n• Use homely remedies appropriately\n• Provide safe\, respectful medication support at end of life\n• Communicate clearly around medication concerns\n• Understand medication governance and quality assurance processes \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/care-home-medication-extended-knowledge/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260907T100000
DTEND;TZID=Europe/London:20260907T160000
DTSTAMP:20260506T143942Z
CREATED:20260506T143942Z
LAST-MODIFIED:20260506T143942Z
UID:10002413-1788775200-1788796800@www.hcpa.info
SUMMARY:Music in Herts Dementia Care Champion
DESCRIPTION:     \nCourse fees: Fully funded\nONLY available for Hertfordshire Residential Homes and Day Opportunity services supporting those living with Dementia\nAudience: Current Dementia and Engagement Champions or Equivalent training.  \nThree day course at HCPA Campus\nAll sessions must be attended\nDay 1: 07/09/2026\nDay 2: 08/09/2026\nDay 3: 14/09/2026\nDelegates and Managers should watch this 1 hour Introduction session to fully understand the requirements of the programme WATCH HERE\nFollowing training\, delegates will be observed onsite delivering music sessions\, and attend monthly 1 hour online network sessions \nEntry Requirements – Delegates are required to have existing extended knowledge in dementia (eg HCPA Dementia or Engagement Champion or equivalent.) It is recommendation that each provider books two people to attend. Champions must be in a position to effect change within their service. \nDelegates should also complete this pre-learning prior to attending WATCH HERE \nMusic Therapy has many emotional\, social\, cognitive and physical health benefits. It can help anyone at any given time.\nMusic in dementia care:\n• Promotes verbal and non verbal expression\n• Increases opportunities for meaningful interaction\n• Increases levels of cognitive stimulation\n• Promotes the use of unimpaired cognitive function\n• Enables reminiscence and strengthens self-identity\n• Promotes engagement and communication among residents through social interaction \nBy undertaking this programme\, the delegate and the care organisation commits to deliver work-based learning to share knowledge with wider staff teams\, obtaining consent from participants\, and gathering evidence to support the research project. Champions are also expected to attend monthly online networking sessions to maintain recognition within the programme. \nThe Music in Herts Dementia Care Champion aims to provide delegates with the skills and confidence to embed therapeutic music techniques into dementia care\, improving the quality of life for people living with dementia. Benefits may include improved communication and wellbeing\, reduced anxiety and depression\, increased self-esteem\, cognitive stimulation\, opportunities for reminiscence\, emotional expression\, and connection to cultural identity. \nThe course is co-delivered by HCPA and a Music 24 music therapist. Delegates will gain an in-depth understanding of social care best practice alongside expert advice and demonstrations from a highly experienced music therapist. \nOver three days\, delegates will learn to create personalised music experiences for people living with dementia\, taking into account their musical preferences\, histories\, and cultural backgrounds. Training areas include passive listening to music\, active listening to music\, playing instruments or singing and talking about music.\nLife stories and person-centred approaches are integrated throughout the course to help delegates understand residents’ individual musical journeys. Music is recognised as a valuable tool to support mood and behaviour\, helping care teams embed positive behaviour support approaches.\nDelegates will also learn to use a dedicated toolbox of resources. These include structured session plans with clear instructions to build confidence and facilitate engagement. Session plans will include warm-up exercises\, main activities\, and concluding activities such as singing\, playing instruments\, or movement\, tailored to each resident’s abilities. \nResources – Champions will have access to a resource library of tools\, videos and activity session plans to run in their care service\, in addition to communication tools on how to engage residents\, staff and families\, alongside consent forms. \nPractical activities will involve:\n• Using a variety of instruments\n• Rhythm and pitch exercises\n• Pattern recognition\n• Movement and call-and-response activities\n• Creating personalised playlists to encourage social and cognitive engagement \nDuring the course\, delegates will begin creating music session plans and a personal Champion action plan. These will need to be completed as between days two and three. On day three\, each delegate will deliver a 10-15 minute music session demonstration and receive developmental feedback to support their ongoing progress. \nAfter completing the three-day course\, an in-service follow-up observation will be arranged. This will assess a live music session and review the delegates action plan. This stage also provides further feedback and is when the service can receive formal recognition. Following the course\, Champions will benefit from a monthly support network that promotes collaboration and continuous improvement in dementia care. They will also gain access to a growing library of therapeutic music resources to enhance their practice. \nEquipment – A musical starter pack will be created for each home to allow sessions to start without any delays. This pack will include basic percussion\, scarves and an optional Bluetooth Speaker. Packs will be provided at the end of the final day of training – be sure to arrange adequate transport for collection on the final day. \nLearning Outcomes:\n• Champion music sessions confidently in a number of different ways\n• Understand the many benefits of music therapy\n• Understand how to use music to connect with residents\n• Understand how to apply person-centred approaches to fulfil someone’s music preferences and overcoming mic-conceptions\n• Understand how to integrate music preferences and therapeutic techniques within life stories and general care planning\n• Understand strategies to implement music preferences\n• Identify ways to engage with a group of people with complex needs and abilities\n• Build a rapport with residents and create a welcoming environment that supports the ‘whole person’\n• Have the ability to be compassionate and understanding of everyone’s needs\n• Know how to plan and deliver evidence-based sessions from the selection of resources available.\n• Understand how to cascade to staff through work- time learning sessions\n• Understand ways to evidence impact of music in dementia care\n• Practical observation of the 15-minute session \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/music-in-herts-dementia-care-champion-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260907T100000
DTEND;TZID=Europe/London:20260907T160000
DTSTAMP:20260721T145646Z
CREATED:20260610T104956Z
LAST-MODIFIED:20260721T145646Z
UID:10002506-1788775200-1788796800@www.hcpa.info
SUMMARY:Dementia CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £400+VAT | Non-member: £400+VAT \nFour day programme open for applications\nDay 1: 07/09/2026 | Day 2: 14/09/2026 | Day 3: 21/09/2026 | Day 4: 02/10/2026\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThe Dementia CHAMPION course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nLearning Outcomes:\n• Define the expectations and responsibilities of a Dementia Champion within a care setting\, and explain how this role can enhance service quality and culture.\n• Describe the principles of personalised\, outcomes-focused care planning in dementia care and explain their importance in meeting individual needs.\n• Define the principles of Positive Behaviour Support (PBS) and explain their application in promoting dignity\, autonomy and well-being for people living with dementia.\n• Select and apply evidence-based pharmacological and non-pharmacological interventions to meet the changing needs of individuals with dementia\, including the management of behavioural and psychological symptoms (BPSD).\n• Implement dementia-friendly environmental adaptations\, communication strategies and active support approaches that enable daily living\, foster positive engagement and reduce distress.\n• Demonstrate effective multi-disciplinary working and collaboration with families\, carers and professionals to support the person with dementia holistically.\n• Analyse case studies to identify challenges\, risk factors and opportunities for improving care\, and apply risk-positive approaches that encourage meaningful engagement.\n• Evaluate the impact of language on perceptions of dementia and analyse how communication choices influence stigma\, inclusion and person-centred relationships.\n• Assess methods for evaluating dementia care standards and measuring service impact\, reflect on insights from experts with lived experience.\n• Develop SMART goals and a practical action plan to drive positive change in dementia care\, integrating personalised planning\, PBS principles and best practice standards. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/dementia-champion-application/
CATEGORIES:Care topics,Champions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260908T100000
DTEND;TZID=Europe/London:20260908T130000
DTSTAMP:20260731T115246Z
CREATED:20260608T132006Z
LAST-MODIFIED:20260731T115246Z
UID:10002486-1788861600-1788872400@www.hcpa.info
SUMMARY:Supporting Young onset Dementia in Hertfordshire care settings
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day virtual course via MS Teams\nThis course increases understanding of young onset dementia and explores the unique challenges that can arise when supporting people who develop dementia at a younger age. It highlights the differences between young onset and later life dementia and considers the emotional\, social\, and practical impact on individuals\, families\, and services. \nThe course supports staff to recognise early signs and symptoms\, respond sensitively to complex needs\, and provide person centred\, age appropriate support. It also looks at partnership working\, signposting\, and the importance of involving families and wider support networks. \nEntry Requirements: Learners should have completed their staff induction and have basic awareness of dementia as a minimum. \nLearning objectives:\nBy the end of this course\, participants will be able to:\n• Recognise the signs and symptoms of young onset dementia\n• Understand the specific challenges faced by individuals living with young onset dementia\n• Support individuals with:\n– Emotional challenges\n– Personal care needs\n– Sex and relationships\n– Employment and work related issues\n• Understand the impact of young onset dementia on family members and friends and how to support them\n• Communicate effectively and respectfully to maintain dignity and person centred care\n• Understand how and where to refer for further assessment\, support\, and specialist services\n• Be aware of local and national young onset dementia support services \nStandards mapping\nThis course is mapped to the dementia care standards:\n• Person centred care\n• Responding to changes in dependency\n• Carer and family involvement\n• Respect and dignity\n• Effective communication\n• Skills and competence\n• Supportive environment\n• Meaningful activities and engagement\n• Collaborative multidisciplinary working \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/supporting-young-onset-dementia-in-hertfordshire-care-settings-2/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260908T100000
DTEND;TZID=Europe/London:20260908T160000
DTSTAMP:20260610T111421Z
CREATED:20260610T111421Z
LAST-MODIFIED:20260610T111421Z
UID:10002508-1788861600-1788883200@www.hcpa.info
SUMMARY:Safeguarding & Capacity
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course covers the key principles of safeguarding and an individuals rights regarding capacity. It identifies different types of abuse\, along with the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a care professional must do if abuse is suspected or alleged. \nLearning objectives:\n• Recognise signs and symptoms of abuse\n• Summarise how to respond to suspected or alleged abuse\n• Identify the national and local context of safeguarding and protection from abuse\n• Recognise ways to reduce the likelihood of abuse\n• Explain how to recognise and report unsafe practices\n• Recognise the principles of Mental Capacity and how this relates to effective safeguarding \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/safeguarding-capacity-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260909T093000
DTEND;TZID=Europe/London:20260909T163000
DTSTAMP:20260627T162854Z
CREATED:20260622T154524Z
LAST-MODIFIED:20260627T162854Z
UID:10002533-1788946200-1788971400@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-11/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260915T100000
DTEND;TZID=Europe/London:20260915T123000
DTSTAMP:20260630T150011Z
CREATED:20260630T150011Z
LAST-MODIFIED:20260630T150011Z
UID:10002547-1789466400-1789475400@www.hcpa.info
SUMMARY:Falls and Frailty Risk Assessment and Outcome Measures for Managers
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course at HCPA Mundells Campus!\n \nA session for Care Managers exploring how HCPA resources can support you to ensure Falls Risk Assessments are robust.  \nYou will look at evidence-based falls and frailty interventions\, and you will also discuss the importance of early frailty identification and assessment within your care setting.  \nYou will also consider the use of Outcome Measures to monitor individuals’ progress or deterioration.  \nBy the end of this session\, participants will be able to: \n\nConfidently use HCPA resources within their organisation to support more robust Falls Risk Assessments.\nIdentify the risk of frailty using evidence-based assessment tools.\nUnderstand the purpose of Outcome Measures and implement these within their service.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/falls-and-frailty-risk-assessment-and-outcome-measures-for-managers/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260915T100000
DTEND;TZID=Europe/London:20260915T160000
DTSTAMP:20260615T143552Z
CREATED:20260615T143552Z
LAST-MODIFIED:20260615T143552Z
UID:10002516-1789466400-1789488000@www.hcpa.info
SUMMARY:Safeguarding - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 15/09/2026\nDay 2: 23/09/2026\n\nCourse Overview\nExtending Knowledge for Confident\, Collaborative Practice\nThis advanced safeguarding course is designed for care professionals who want to deepen their understanding and enhance their ability to protect adults at risk. Building on foundational knowledge\, the course explores the principles of adult safeguarding in greater depth and emphasises confident\, informed decision-making and effective multi-agency collaboration.\nLearners will gain the skills and insight needed to identify signs of abuse or neglect\, respond appropriately to concerns\, and navigate the complexities of safeguarding legislation and local policy. Through practical guidance this course supports learners in recognising unsafe practices and taking the right action to protect those in their care. \nIdeal for those in adult care roles at all levels\, this course encourages proactive\, partnership-based safeguarding that puts the wellbeing of the people that we support at the centre.\nCat C – following/promoting best practice/ supporting colleagues with additional knowledge \nReporting to/ guided by Champ & Manager Awareness of roles and responsibilities – processes and policies \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nLearning objectives:\n• Understand the principles of adult safeguarding and their importance in promoting the wellbeing and safety of individuals at risk.\n• Promoting best practice to enable and empower all colleagues to recognise the signs\, symptoms\, and indicators of abuse or neglect\, and understand how to respond appropriately to concerns.\n• Develop knowledge of national legislation and local safeguarding policies\, including how current laws impact adult protection practices. \n• Learn how to internally escalate unsafe practices and respond to suspected or disclosed abuse\, following correct procedures and protocols.\n• Understand the importance of multi-agency collaboration and understand your role in how to effectively participate in joint working to safeguard the people that you support. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/safeguarding-extended-knowledge/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260915T100000
DTEND;TZID=Europe/London:20260915T160000
DTSTAMP:20260703T212301Z
CREATED:20260629T144712Z
LAST-MODIFIED:20260703T212301Z
UID:10002543-1789466400-1789488000@www.hcpa.info
SUMMARY:Substance Misuse Crisis Recovery and Implementing Wellness Plans
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA\nThis course is suitable for organisations supporting individuals who: \n\nHave a mental health need\nHave experienced a crisis\nAre in recovery\nHave a known or suspected substance misuse issue\n\nThis course provides a practical overview of substance misuse\, mental health crisis\, recovery\, and wellness planning. It supports staff to respond confidently and safely to individuals with complex and overlapping needs. \nCo-designed with Change Grow Live Drug and Alcohol Service\, the course explores why people may misuse substances\, the barriers they face\, and how stigma and system challenges can affect access to support. Learners will develop skills to recognise signs and symptoms\, including where these overlap with mental health conditions\, and to raise concerns appropriately. \nThe course also examines the impact of crisis across mental\, emotional\, physical and social domains\, alongside different models of recovery and the distinction between lapse and relapse. \nA key focus is on practical application\, including collaborative working\, harm reduction approaches\, and accessing appropriate services. \nLearners will also explore the principles of wellness planning\, with clear emphasis on enabling individuals to develop and own their own plans to support ongoing wellbeing. \nLearning objectives \n\nUnderstand what is meant by substance misuse\, including types of substances\, their effects\, and how they may be identified\nRecognise signs and symptoms of substance misuse\, including where these may overlap with mental health conditions\nUnderstand the purpose of Naloxone and its role in responding to opioid overdose (for awareness only)\nIdentify barriers to support\, including stigma and system challenges\, and consider approaches to reduce these barriers\nDemonstrate how to raise concerns constructively and work collaboratively with individuals\nUnderstand referral pathways and the role of statutory and non-statutory services\nUnderstand what is meant by crisis and recognise its impact across mental\, emotional\, physical and social domains\nUnderstand different models of recovery\, including personal and clinical recovery\, and the distinction between lapse and relapse\nRecognise the importance of self-management and support networks in recovery\nUnderstand the principles of wellness planning and how to support individuals to develop their own plans\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/substance-misuse-crisis-recovery-and-implementing-wellness-plans-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260917T100000
DTEND;TZID=Europe/London:20260917T123000
DTSTAMP:20260731T115306Z
CREATED:20260608T143915Z
LAST-MODIFIED:20260731T115306Z
UID:10002487-1789639200-1789648200@www.hcpa.info
SUMMARY:Rare Dementias - an Insight
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day virtual course via MS Teams \nThis course aims to provide attendees an introduction to rare dementia. This will include a brief overview of some rare types of dementia and what impact these dementias may have on how you support and care for someone living with one of these types of Dementia. \nThis course meets the following HCC dementia care standards:\n• Person Centred care\n• Responsive support to changing Dependency\n• Carer and family involvement\n• Respect and dignity\n• Effective communication\n• Skills and Competence\n• Supportive Environment\n• Collaborative MDT Working \nLearning objectives:\n• To raise awareness of rare dementias\n• To have a basic understanding of a range of different rare dementias\n• To understand the impact of these dementias on an individual and their families\n• To be aware of the unique needs of people living with a rare dementia\n• To increase knowledge in how best to provide care and support for individuals with a rare dementa\n• To be aware of where to go for further advice and support \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/rare-dementias-an-insight/
LOCATION:Virtual Classroom
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260917T100000
DTEND;TZID=Europe/London:20260917T160000
DTSTAMP:20260617T151903Z
CREATED:20260617T151903Z
LAST-MODIFIED:20260617T151903Z
UID:10002518-1789639200-1789660800@www.hcpa.info
SUMMARY:Music in Dementia Homecare
DESCRIPTION:     \nCourse fees: Fully funded\nONLY available for Hertfordshire Homecare\, Domiciliary Care and Hospice services supporting those living with Dementia\nAudience: Current Dementia and Engagement Champion or Equivalent training\, Care Coordinators or Senior Carer’s\, Learning & Development / Practice Development Leads\, Social Prescribers and Exercise group leaders \nOne day course at HCPA Campus \nFollowing training\, delegates will be invited to attend monthly 1 hour online network sessions to continue learning from others \nEntry Requirements – Delegates are required to have existing extended knowledge in dementia (eg HCPA Dementia or Engagement Champion or equivalent.)  \nDelegates should also complete this pre-learning prior to attending WATCH HERE \nDiscover how music can transform dementia care in this engaging and practical one-day course\, designed specifically for home care staff. Part of the Power of Music – Music in Herts Dementia Care programme\, this course supports care professionals to use music as a powerful\, person-centred tool to enhance wellbeing\, communication\, and connection. \nLearners will explore the science behind music and the brain\, gaining an understanding of why music remains accessible even as dementia progresses. The course highlights the wide-ranging benefits of music\, including improved mood\, reduced anxiety\, enhanced communication\, and stronger connections with others. \nThrough practical activities and real-life examples\, participants will develop the confidence to use music creatively within everyday care. This includes creating personalised playlists\, incorporating music into daily routines such as personal care and mealtimes\, and using music to support prevention\, independence\, and positive behaviour support. \nA strong focus is placed on person-centred care\, helping learners understand how to identify and respect individual music preferences\, cultural backgrounds\, and life stories. Participants will also explore how to embed music into care planning and use it to achieve outcomes across physical health\, mental wellbeing\, and social engagement. \nBy the end of the course\, learners will be equipped with practical tools\, ideas\, and strategies to integrate music into their service and support a more meaningful\, connected experience for people living with dementia. \nWhat you will learn\n• The benefits of music in supporting people living with dementia\n• How music can be used to improve communication\, mood\, and wellbeing\n• How to develop personalised music approaches using life stories and preferences\n• Practical ways to embed music into everyday care and routines\n• Strategies to support independence\, prevention\, and positive behaviour through music\n• How to share learning and promote a whole-team approach to embedding music in care \nLearning Outcomes\n• Understand the many benefits of music therapy\n• Understand how to use music to connect with people\n• Understand how to apply person-centred approaches to fulfil someone’s music preferences and overcoming mis-conceptions\n• Understand how to integrate music preferences and therapeutic techniques within life stories and general care planning\n• Understand strategies to implement music preferences in your care setting\n• Understand how to cascade to staff \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/music-in-dementia-homecare-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260917T100000
DTEND;TZID=Europe/London:20260917T160000
DTSTAMP:20260807T130513Z
CREATED:20260617T152839Z
LAST-MODIFIED:20260807T130513Z
UID:10002519-1789639200-1789660800@www.hcpa.info
SUMMARY:Empowering Voices - Advocacy to Enhance Person-Centred Care
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course discovers the power of Advocacy within the care system. It highlights the important role of an Independent Advocate\, how we can all learn from the Advocacy values\, and supports to gain new perspectives of person-centred care\, exploring how it can be put into practice. \nLearning objectives: \n• Have a better understanding of Advocacy\n• Understand the role of an Independent Advocate\n• Understand the importance of Advocacy within Health & Social care settings.\n• Recognise how Advocacy is able to support the CQC and PAMMS inspections using the New Assessment Framework\n• Understand the importance of Communication in different forms\n• How embedding Advocacy Values can impact the culture of organisations  \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/empowering-voices-advocacy-to-enhance-person-centred-care-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260918T093000
DTEND;TZID=Europe/London:20260918T160000
DTSTAMP:20260608T153917Z
CREATED:20260608T153917Z
LAST-MODIFIED:20260608T153917Z
UID:10002491-1789723800-1789747200@www.hcpa.info
SUMMARY:Catheter Care & Continence Management
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course combines essential knowledge and practical skills in catheter care and continence management\, supporting health and social care staff to deliver safe\, effective and person-centred care. \nThe training explores the purpose\, care and maintenance of urinary catheters\, alongside a broader understanding of continence and how to support individuals experiencing continence difficulties. It focuses on reducing risks\, promoting dignity and improving quality of life for those receiving care. \nThis training is ideal for care staff supporting individuals with urinary catheters and those experiencing continence issues. \nCourse Summary \nThis course covers:\n• What a urinary catheter is and its purpose\n• Basic anatomy and function of the urological system\n• Reasons for catheter use\, including advantages and associated risks\n• Care and maintenance of urethral and suprapubic catheters\n• Infection prevention and reducing catheter associated complications\n• Drainage systems and urine specimen collection\n• Troubleshooting common catheter issues\n• Factors affecting continence and continence management\n• The impact of incontinence on an individual’s wellbeing and dignity\n• Methods for identifying continence needs\n• Strategies and equipment to support continence\n• Monitoring\, recording and reporting continence care\n• The impact of conditions such as dementia\, stroke\, MS and spinal injury on continence\n• Duty of care and person-centred approaches to continence support \nBy the end of this course\, learners will:\n• Understand how to safely manage and maintain urinary catheters\n• Recognise risks associated with catheter use and how to reduce complications\n• Understand the causes and impact of continence issues\n• Apply appropriate strategies to support individuals with continence needs\n• Use equipment and monitoring approaches effectively\n• Deliver person-centred care that promotes dignity\, comfort and wellbeing \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/catheter-care-continence-management-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260918T093000
DTEND;TZID=Europe/London:20260918T163000
DTSTAMP:20260627T162940Z
CREATED:20260622T154902Z
LAST-MODIFIED:20260627T162940Z
UID:10002534-1789723800-1789749000@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-12/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260921T093000
DTEND;TZID=Europe/London:20260921T163000
DTSTAMP:20260627T162950Z
CREATED:20260622T160124Z
LAST-MODIFIED:20260627T162950Z
UID:10002535-1789983000-1790008200@www.hcpa.info
SUMMARY:The Oliver McGowan Mandatory Training on Learning Disability & Autism (Tier 2)
DESCRIPTION:    \nCourse fee: £75+VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). More information can be found here\n\nOne day course at HCPA Campus\nThis course is suitable for staff providing direct care or making decisions across all adult care settings \nUnder the Health and Care Act 2022 all CQC-regulated providers must ensure their staff receive training in learning disability and autism that is appropriate to their role.\nThis is supported by the Oliver McGowan Code of Practice\, which sets out how to meet this legal duty. \n\nThis applies to all services\nEven if your service does not currently support autistic people or people with a learning disability\, this requirement still applies.\nPeople with learning disabilities and autistic people may use a wide range of services\, including general\, older people’s\, and non-specialist settings. In some cases\, individuals may not have a formal diagnosis or may not have disclosed it. Therefore\, all staff must be equipped with the knowledge and skills to provide safe\, respectful\, and inclusive care. \nThe Oliver McGowan Mandatory Training is the government’s preferred training of meaningful training for health and social care staff on learning disabilities and autism.\nThe Tier 2 course is co-delivered by trainers with lived experience and covers: \n\nAvoiding diagnostic overshadowing\nCommon co-occurring conditions\nLegal frameworks (Mental Capacity Act\, Human Rights Act\, Autism Act\, Equality Act)\nReasonable adjustments\, including hospital passports\nAppropriate DNACPR application\nProfessional culture\, biases\, and their impact\nAccessible communication\nUnderstanding and responding to individuals and families\nAsk Listen Do framework\nLearning from LeDeR\n\nPrior to attending\, delegates must have completed the e-learning module which can be found here\nPlease note this is managed on the national platform “e-learning for healthcare” and is not managed by HCPA. You will need to have an account or register for one. Guidance and support can be found here \nSome content may be sensitive or distressing. If impacted\, please discuss this with your employer and seek appropriate support.\nWatch this powerful animation about The Oliver McGowan Mandatory Training \n*Please note: This course carries a course fee regardless of membership.\nDelegates who are late may not be admitted into the training. No refund will be offered.\nSee Terms & Conditions for cancellation periods.
URL:https://www.hcpa.info/courses/the-oliver-mcgowan-mandatory-training-on-learning-disability-autism-tier-2-13/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics,Oliver McGowan
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260921T100000
DTEND;TZID=Europe/London:20260921T160000
DTSTAMP:20260630T150738Z
CREATED:20260630T150738Z
LAST-MODIFIED:20260630T150738Z
UID:10002548-1789984800-1790006400@www.hcpa.info
SUMMARY:End of Life - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £75+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 21/09/2026\nDay 2: 28/09/2026\n\nCourse Overview \nThis course is an interactive 2-day programme designed to deepen knowledge and strengthen practice in End-of-Life Care. Building on core principles\, training will focus on practical skills\, meaningful discussions\, and real-world application to equip care staff with the tools to deliver high-quality\, dignified care at every stage of the end-of-life journey. \nEntry requirements: Learners must have completed the basic introduction to End of Life Care course or equivalent training and have been in their role for a minimum of 6 months prior to attending this course. \nWhat to expect:\nDay 1: This session includes strategies for approaching sensitive conversations with confidence and empathy. It will also cover essential communication techniques for supporting individuals at the end of life\, their families\, and the wider care team.\nDay 2: This session covers how to care for someone in their final days and key considerations for care after death. It will also include Advance Care Planning\, ReSPECT forms\, and practical tools to promote clear\, respectful communication. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nLearning objectives:\n• Identify challenging questions that may arise in end-of-life care and apply facilitative communication techniques to manage them effectively.\n• Recognise verbal and non-verbal cues during conversations and demonstrate strategies to respond appropriately.\n• Interpret and utilise key documents (e.g.\, ReSPECT forms) to support Advance Care Planning and informed decision-making.\n• Discuss and evaluate the elements that contribute to a “good death” for service users\, families\, and staff\, and formulate approaches to embed these principles in practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/end-of-life-extended-knowledge-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260924T100000
DTEND;TZID=Europe/London:20260924T160000
DTSTAMP:20260619T075556Z
CREATED:20260619T075556Z
LAST-MODIFIED:20260619T075556Z
UID:10002520-1790244000-1790265600@www.hcpa.info
SUMMARY:Diabetes Awareness
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis one-day Diabetes Awareness course provides learners with the knowledge and confidence to support individuals living with diabetes safely and effectively. The course explores the different types of diabetes\, common signs and symptoms\, diabetic emergencies\, treatment options\, and the role of lifestyle in diabetes management. Learners will also examine person-centred approaches to care\, blood glucose monitoring\, risk assessment\, dietary considerations\, and the prevention and management of diabetes-related complications. Ideal for health and social care staff supporting people with diabetes in a variety of care settings. \nLearning objectives:\n• Identify diabetes types and risk factors\n• Describe signs and symptoms of diabetes\n• Identify diabetic emergencies and how to respond to them\n• Identify a range of management options including lifestyle\n• State the differences between hypoglycaemia and hyperglycaemia\n• Examine the links between diabetes and other conditions\n• Explain why person-centred care and risk assessment are essential to good diabetes management\n• Describe how to work safely when monitoring individuals with diabetes\n• Describe the different dietary needs of a diabetic service user who is overweight\, underweight or at the     end of life\n• List the different medical treatments for diabetes  \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/diabetes-awareness/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260929T100000
DTEND;TZID=Europe/London:20260929T160000
DTSTAMP:20260619T083555Z
CREATED:20260619T083555Z
LAST-MODIFIED:20260619T083555Z
UID:10002524-1790676000-1790697600@www.hcpa.info
SUMMARY:Introduction to Positive Behaviour Support
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nThis course provides delegates with an awareness of Positive Behaviour Support.\nDelegates will learn why the behaviour of concern occurs and how to avoid triggers.\nProactive and reactive interventions will be explored\, discussing how following PBS plans can enable better outcomes and quality of life for the individual they support. \nLearning objectives:\n• Explain principles and values that underpin PBS including human rights.\n• Describe reasons behaviours of concern occur.\n• Recognise proactive and reactive interventions.\n• Explain importance of tracking behaviour \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/introduction-to-positive-behaviour-support-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
END:VCALENDAR