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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260908T093000
DTEND;TZID=Europe/London:20260908T160000
DTSTAMP:20260702T155338Z
CREATED:20260702T102930Z
LAST-MODIFIED:20260702T155338Z
UID:10002555-1788859800-1788883200@www.hcpa.info
SUMMARY:Tender Bid Writing
DESCRIPTION:Course fee: Fully funded – Only available for HCPA Members \nThis session is specifically designed for those in strategic leadership roles. \nIt will equip you with the knowledge and tools to secure that crucial health and social care tender. Whether your goal is to retain an existing contract or win a new one\, this session will guide you through the key considerations of bidding\, essential preparations\, and the steps to become tender-ready – culminating in writing a successful\, high-scoring bid.\nWhat you will gain: \n\nStrategic planning and preparation to ensure compliance and readiness\nInsight into partnership bidding – weighing benefits and potential risks\nConfidence in tackling method statements effectively\nTechniques to strengthen your bid and maximise scoring potential\nPost-submission essentials to maintain momentum and compliance\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than one delegate per site will be reduced to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/tender-bid-writing-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260908T110000
DTEND;TZID=Europe/London:20260908T120000
DTSTAMP:20260820T150929Z
CREATED:20260820T150929Z
LAST-MODIFIED:20260820T150929Z
UID:10002670-1788865200-1788868800@www.hcpa.info
SUMMARY:Mental Health Act Reforms
DESCRIPTION:Mental Health Act Reforms – HCPA and Hertfordshire County Council (HCC) Information Session \n1 hour via Virtual Classroom \nAudience: Care Managers\, Registered Managers and senior care staff working in adult social care settings. \nThis provider session will introduce the Mental Health Act reforms and explore what they may mean for adult social care providers in Hertfordshire. \nThe session will cover key reform themes including choice and autonomy\, Nominated Persons\, advocacy\, care and treatment planning\, least restrictive practice\, and changes affecting people with a learning disability and autistic people. \nThe session will also focus on practical provider readiness\, including crisis prevention\, community support\, Dynamic Support Registers\, Care and Treatment Reviews\, Positive Behaviour Support\, and local Hertfordshire pathways that can help providers understand available support and prepare for people with complex or changing needs. \nBy attending\, providers will:\n•  Gain an overview of the Mental Health Act reforms and the key themes relevant to adult social care.\n•  Understand the potential implications for supporting people with mental health needs\, learning disabilities\, autism\, and complex presentations.\n•  Learn about local Hertfordshire support pathways\, including Dynamic Support Registers\, Care and Treatment Reviews\, SLDS community support and PBS/crisis recovery support.\n•  Consider practical steps for provider readiness\, including awareness\, care planning\, workforce confidence and signposting to appropriate support. \nCLICK HERE TO BOOK!\n 
URL:https://www.hcpa.info/courses/mental-health-act-reforms/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260909T100000
DTEND;TZID=Europe/London:20260909T160000
DTSTAMP:20260627T162905Z
CREATED:20260610T113035Z
LAST-MODIFIED:20260627T162905Z
UID:10002509-1788948000-1788969600@www.hcpa.info
SUMMARY:Coaching for Effective Leadership - Understanding Self Management and Resilience
DESCRIPTION:    \nCourse fee: £112.50 +VAT\n This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Self Management.\nRead more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nCoaching for Effective Leadership equips managers with practical coaching skills underpinned by strong self management and resilience. The course builds clarity\, focus and confidence under pressure\, helping leaders prioritise effectively\, coach themselves and others\, and sustain their impact in demanding care environments. \nThis Skills for Care CPD module places coaching at the heart of effective leadership\, supported by strong self management and resilience. \nThe day begins by exploring what resilience really is\, and how self management\, emotional intelligence\, beliefs and values influence leadership behaviour under pressure. Managers reflect on how they manage time\, stress and competing demands\, and how this impacts their ability to lead and support others effectively. \nParticipants are then introduced to a practical coaching model\, designed for everyday leadership conversations. Managers use this model to identify three real leadership goals and learn how to prioritise effectively – protecting what matters most while still making progress. \nThrough supported practice\, managers first coach each other on a low risk goal\, before developing their skills further and coaching at a deeper level. Built in protected time allows participants to practise self management techniques\, apply coaching approaches\, and create clarity around focus\, boundaries and next steps. \nLearning Outcomes\n• Explain how effective coaching is underpinned by strong self management and resilience\n• Describe what resilience is and how it supports sustained leadership effectiveness\n• Reflect on how their beliefs\, values and behaviours impact their leadership presence\n• Use a practical coaching model in everyday leadership conversations\n• Identify and prioritise leadership goals\, protecting their most important priorities\n• Apply coaching skills to support clarity\, focus and development in themselves and others\n• Implement practical strategies to manage pressure\, time and competing demands \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS) under Understanding Self Management*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/coaching-for-effective-leadership-understanding-self-management-and-resilience/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260910T100000
DTEND;TZID=Europe/London:20260910T160000
DTSTAMP:20260610T114012Z
CREATED:20260610T114012Z
LAST-MODIFIED:20260610T114012Z
UID:10002511-1789034400-1789056000@www.hcpa.info
SUMMARY:Mental Capacity Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course is for those in a leadership role\, with responsibility for mental capacity assessments.\nThroughout the course\, delegates will discuss:\n• The History of the Mental Capacity Act\n• Best Practice Principles and Code of Conduct\n• Responsibilities under the MCA and applying the principles.\n• Assessments of Capacity and Best Interests Decisions\n• Reporting\n• Liberty Protection Safeguards (LPS) and the Court of Protection \nLearning objectives:\n• Understand roles and responsibilities under the act and how to apply the principles in practice\n• Understand best practice principles and how to embed these into practice\n• Understand Best Interest Decisions and have confidence to make these where required\, using relevant law and legislation\n• Understand how the MCA code of practice is used and how this protects care professionals\n• Understand restrictive practice and the law.\n• Understand Liberty Protection Safeguards (LPS) and the role of the Court of Protection \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mental-capacity-manager-responsibilities/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260916T100000
DTEND;TZID=Europe/London:20260916T160000
DTSTAMP:20260627T162917Z
CREATED:20260402T160132Z
LAST-MODIFIED:20260627T162917Z
UID:10002387-1789552800-1789574400@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260917T100000
DTEND;TZID=Europe/London:20260917T160000
DTSTAMP:20260807T130513Z
CREATED:20260617T152839Z
LAST-MODIFIED:20260807T130513Z
UID:10002519-1789639200-1789660800@www.hcpa.info
SUMMARY:Empowering Voices - Advocacy to Enhance Person-Centred Care
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course discovers the power of Advocacy within the care system. It highlights the important role of an Independent Advocate\, how we can all learn from the Advocacy values\, and supports to gain new perspectives of person-centred care\, exploring how it can be put into practice. \nLearning objectives: \n• Have a better understanding of Advocacy\n• Understand the role of an Independent Advocate\n• Understand the importance of Advocacy within Health & Social care settings.\n• Recognise how Advocacy is able to support the CQC and PAMMS inspections using the New Assessment Framework\n• Understand the importance of Communication in different forms\n• How embedding Advocacy Values can impact the culture of organisations  \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/empowering-voices-advocacy-to-enhance-person-centred-care-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260918T123000
DTEND;TZID=Europe/London:20260918T130000
DTSTAMP:20260722T154457Z
CREATED:20260722T154457Z
LAST-MODIFIED:20260722T154457Z
UID:10002607-1789734600-1789736400@www.hcpa.info
SUMMARY:Could Your Workplace Culture Be Stronger?
DESCRIPTION:30 minute webinar via Virtual Classroom\n \nDiscover how the Cultural Transformation Programme can help your organisation improve retention\, strengthen leadership and support Well-Led outcomes. \nJoin this free 30-minute webinar to learn how care providers across Hertfordshire are using the programme to build stronger teams\, improve staff engagement and create workplace cultures where people want to stay. \nIn this session you’ll discover:\n• How the programme helps improve recruitment and retention\n• Practical ways to strengthen leadership capability\n• How to create a more positive\, values-led culture\n• How the programme supports Well-Led and quality improvement ambitions\n• Funding options available to eligible providers \nThere will also be an opportunity to ask questions and explore whether the programme is right for your organisation. \n30 minutes. Practical. Informative. No obligation. \nCLICK HERE TO BOOK!\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/could-your-workplace-culture-be-stronger/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260929T100000
DTEND;TZID=Europe/London:20260929T160000
DTSTAMP:20260713T110644Z
CREATED:20260402T160031Z
LAST-MODIFIED:20260713T110644Z
UID:10002386-1790676000-1790697600@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261005T100000
DTEND;TZID=Europe/London:20261005T160000
DTSTAMP:20260715T133130Z
CREATED:20260715T133130Z
LAST-MODIFIED:20260715T133130Z
UID:10002565-1791194400-1791216000@www.hcpa.info
SUMMARY:Lead to Succeed
DESCRIPTION:    \nCourse fee: £437.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nFIVE Day course at HCPA Campus\nAll sessions must be attended\nDay 1: 05/10/2026\nDay 2: 14/10/2026\nDay 3: 19/10/2026\nDay 4: 26/10/2026\nDay 5: 02/11/2026 \nLead to Succeed is a practical learning programme aimed at aspiring managers and deputies in adult social care services. \nThis Skills for Care learning programme will help individuals to develop their leadership and management potential\, gain knowledge and be supported and challenged to put this into practice. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, Lead to Succeed connects aspiring managers with their peers. Learners completing Lead to succeed will understand how successful behaviours and practical strategies can support them in their day-to-day work. They will be challenged to put these into practice\, boosting their capacity to lead and manage effectively. The programme includes an emphasis on reflection\, helping individuals to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well. \nThe programme is delivered through five interactive modules covering the objectives below: \n\nSuccessful behaviours for leaders and managers\nBecoming a leader\nDeveloping a positive culture\nEffective supervision and coaching\nLeading and managing the inspection process\n\nHow it helps new managers and deputies \nLead to Succeed is at the forefront of the more formal development of aspiring new managers and deputies. This learning programme will help individuals to develop their leadership and management potential\, gain knowledge and be supported and challenged to put this into practice.\nWe’ve received overwhelming feedback about the difference it can make. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, Lead to Succeed connects aspiring managers with their peers. Learners completing Lead to succeed will understand how successful behaviours and practical strategies can support them in their day-to-day work. They will be challenged to put these into practice\, boosting their capacity to lead and manage effectively. The programme includes an emphasis on reflection\, helping individuals to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead. \nLearners are expected to attend each of the five learning and development modules that make up the programme and will only be able to receive a certificate of completion if they have participated in all five modules. Delegates who withdraw or do not complete will not be refunded and won’t be able to claim reimbursement through the LDSS. Cancellation charges apply. Delegates who are late may not be admitted into the training and costs incurred. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.
URL:https://www.hcpa.info/courses/lead-to-succeed-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261006T100000
DTEND;TZID=Europe/London:20261006T123000
DTSTAMP:20260805T141041Z
CREATED:20260716T152647Z
LAST-MODIFIED:20260805T141041Z
UID:10002580-1791280800-1791289800@www.hcpa.info
SUMMARY:Recruitment with Purpose - Building a Values-Based Workforce
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nThis engaging half-day online course is designed for experienced managers and leaders who are responsible for attracting\, selecting\, and retaining staff within their organisations. In today’s competitive and values-driven workplace\, effective recruitment goes beyond assessing skills and experience\, it requires a clear focus on behaviours\, values\, and cultural alignment. \nParticipants will explore how to embed values-based recruitment practices into their existing processes\, ensuring that new hires not only meet role requirements but also contribute positively to organisational culture. The course will introduce the Leadership Qualities Framework as a practical tool to strengthen recruitment decisions and support long-term workforce development. \nThrough interactive discussions\, examples and practical exercises\, attendees will gain actionable strategies to enhance their recruitment approach\, improve candidate selection\, and build teams that reflect and reinforce organisational values. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Explore the benefits of utilising the Leadership Qualities Framework.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Gain the skills to attract and retain employees who align with your organisation’s values.\n \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruitment-with-purpose-building-a-values-based-workforce/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261006T140000
DTEND;TZID=Europe/London:20261006T163000
DTSTAMP:20260805T141301Z
CREATED:20260716T152441Z
LAST-MODIFIED:20260805T141301Z
UID:10002579-1791295200-1791304200@www.hcpa.info
SUMMARY:Engaging & Retaining a Competent Workforce - Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nDelivered live by an expert trainer in an interactive virtual setting\, this session offers a time-efficient learning experience with no travel costs and minimal disruption to busy leadership schedules. Participants will engage with the trainer and peers to share experiences\, reflect on current practice\, and develop actionable strategies that can be implemented immediately. The half-day programme is designed for established leaders and managers responsible for leading teams\, shaping culture\, and implementing effective retention strategies within complex and demanding environments. \nRetaining a skilled and motivated workforce is a critical leadership challenge with direct implications for service quality\, organisational performance\, and long-term sustainability. The course focuses on advanced leadership approaches to understanding individual motivations\, strengthening communication\, to ensure a supportive and inclusive organisational culture. Leaders will explore how their behaviours\, decision-making\, and communication styles influence engagement\, staff satisfaction\, and commitment\, with a strong emphasis on creating environments where people feel valued\, supported\, and motivated to perform at their best. \nLearning objectives:\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Explore the role of organisational culture and effective communication in retaining a competent workforce.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment.\n• Acquire tools for creating a supportive work environment that fosters retention and professional growth. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA
URL:https://www.hcpa.info/courses/engaging-retaining-a-competent-workforce-strategies-for-leaders/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261015T123000
DTEND;TZID=Europe/London:20261015T130000
DTSTAMP:20260722T154800Z
CREATED:20260722T154800Z
LAST-MODIFIED:20260722T154800Z
UID:10002608-1792067400-1792069200@www.hcpa.info
SUMMARY:Could Your Workplace Culture Be Stronger?
DESCRIPTION:30 minute webinar via Virtual Classroom\n \nDiscover how the Cultural Transformation Programme can help your organisation improve retention\, strengthen leadership and support Well-Led outcomes. \nJoin this free 30-minute webinar to learn how care providers across Hertfordshire are using the programme to build stronger teams\, improve staff engagement and create workplace cultures where people want to stay. \nIn this session you’ll discover:\n• How the programme helps improve recruitment and retention\n• Practical ways to strengthen leadership capability\n• How to create a more positive\, values-led culture\n• How the programme supports Well-Led and quality improvement ambitions\n• Funding options available to eligible providers \nThere will also be an opportunity to ask questions and explore whether the programme is right for your organisation. \n30 minutes. Practical. Informative. No obligation. \nCLICK HERE TO BOOK!\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/could-your-workplace-culture-be-stronger-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261020T100000
DTEND;TZID=Europe/London:20261020T160000
DTSTAMP:20260721T085707Z
CREATED:20260721T085707Z
LAST-MODIFIED:20260721T085707Z
UID:10002588-1792490400-1792512000@www.hcpa.info
SUMMARY:Safeguarding Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\n\nOne day course at HCPA \nThis course for managers and professionals responsible for overseeing safeguarding practices within their organisation\, provides a comprehensive understanding of the key responsibilities of safeguarding for managers in protecting adults at risk of abuse or neglect. \nDelegates will explore the impact of current legislation\, learn how to respond effectively to suspected or alleged abuse\, and develop skills for collaborative working across agencies. The course also emphasises the importance of supporting colleagues in safeguarding processes\, ensuring a proactive and informed approach to protecting vulnerable adults. \nLearning objectives:\n• Understand the impact of current legislation for the safeguarding of adults at risk of abuse or neglect\n• Understand how to respond to suspected or alleged abuse\n• Understand how to participate in inter-agency\, joint or integrated working in order to protect vulnerable adults\n• Understand how to support others in safeguarding \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/safeguarding-manager-responsibilities-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261021T093000
DTEND;TZID=Europe/London:20261021T123000
DTSTAMP:20260327T234527Z
CREATED:20260119T160308Z
LAST-MODIFIED:20260327T234527Z
UID:10002225-1792575000-1792585800@www.hcpa.info
SUMMARY:Fire Safety Study (Supported Living settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-supported-living-settings-manager-responsibilities-morning-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261022T100000
DTEND;TZID=Europe/London:20261022T160000
DTSTAMP:20260713T112844Z
CREATED:20260713T112844Z
LAST-MODIFIED:20260713T112844Z
UID:10002560-1792663200-1792684800@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261023T100000
DTEND;TZID=Europe/London:20261023T130000
DTSTAMP:20260722T150118Z
CREATED:20260722T150118Z
LAST-MODIFIED:20260722T150118Z
UID:10002605-1792749600-1792760400@www.hcpa.info
SUMMARY:Care Home Medication Governance
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n3 hour course via Virtual Classroom\n\nThis online training course supports managers and senior staff in developing a clear\, robust\, and legally compliant approach to medication governance within care home settings. The session explores the legislation\, regulatory expectations\, and practical systems required to maintain safe\, consistent\, and person‑centred medication practice. Participants will also examine staff roles\, responsibilities\, and escalation processes – alongside effective methods for communicating good practice within wider teams. \nLearning Outcomes\n• Understand the legislation and guidance underpinning medication governance.\n• Understand how to ensure the care service can meet the regulatory and local monitoring requirements for medication administration\, including the consequences of incorrect practice.\n• Recognise and review the responsibilities involved in effective medication practice throughout the organisation\, including process for escalations.\n• To have clear guidance and structure regarding the roles\, responsibilities\, and accountabilities with different roles for medication administration.\n• Understand good methods of communication with the wider staff teams\, exploring how to establish ongoing communication to the wider team on good medication practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-home-medication-governance-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261029T100000
DTEND;TZID=Europe/London:20261029T160000
DTSTAMP:20260722T151219Z
CREATED:20260722T151219Z
LAST-MODIFIED:20260722T151219Z
UID:10002606-1793268000-1793289600@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261030T100000
DTEND;TZID=Europe/London:20261030T160000
DTSTAMP:20260805T144421Z
CREATED:20260716T135040Z
LAST-MODIFIED:20260805T144421Z
UID:10002574-1793354400-1793376000@www.hcpa.info
SUMMARY:Resolving Conflict\, Providing Feedback\, and Managing Complaints - Essential Knowledge and Skills for those New to Leadership
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\n \nOne day course at HCPA Campus \nEffective leadership requires the ability to navigate conflict\, provide constructive feedback\, and manage complaints with confidence and professionalism. This course is designed for those new to leadership or taking on new responsibilities\, equipping them with the essential skills to handle challenging workplace situations effectively. \nLearners will be able to identify common causes of conflict and explore practical resolution strategies\, including mediation and feedback techniques. The course also addresses the complexities of difficult conversations\, providing a structured\, five-step approach to ensure productive and solution-focused discussions. Additionally\, learners will gain insights into complaint management\, from identifying common issues to conducting thorough investigations and reaching evidence-based conclusions. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Recognise the different types and common causes of conflict and identify the possible outcomes of conflict resolution.\n• Utilise different tools to manage conflict including feedback and mediation.\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focused communication and action planning.\n• Identify common types of complaints and analyse the stages of the complaint handling process.\n• Utilise investigatory techniques to reach evidence-based conclusions. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/resolving-conflict-providing-feedback-and-managing-complaints-essential-knowledge-and-skills-for-those-new-to-leadership/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261102T093000
DTEND;TZID=Europe/London:20261102T123000
DTSTAMP:20260327T234548Z
CREATED:20260119T151303Z
LAST-MODIFIED:20260327T234548Z
UID:10002217-1793611800-1793622600@www.hcpa.info
SUMMARY:Fire Safety Study (Homecare settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-homecare-settings-manager-responsibilities-morning-session-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261102T133000
DTEND;TZID=Europe/London:20261102T160000
DTSTAMP:20260327T234557Z
CREATED:20260119T151859Z
LAST-MODIFIED:20260327T234557Z
UID:10002218-1793626200-1793635200@www.hcpa.info
SUMMARY:Fire Safety Study (Homecare settings) - Manager Responsibilities - Afternoon session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-homecare-settings-manager-responsibilities-afternoon-session-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261111T100000
DTEND;TZID=Europe/London:20261111T160000
DTSTAMP:20260814T131524Z
CREATED:20260814T131524Z
LAST-MODIFIED:20260814T131524Z
UID:10002649-1794391200-1794412800@www.hcpa.info
SUMMARY:Recruiting and Retaining a Competent\, Values-Based Workforce - Essential Skills for New Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\nOne day course at HCPA Campus \nBuilding a strong\, committed workforce starts with hiring the right people and creating an environment where they thrive. This course equips new managers with the essential skills to recruit and retain a values-driven team. Learners will explore the critical role that values and behaviours play in recruitment\, learning how to implement a structured\, values-based hiring process that enhances organisational culture and aligns with long-term goals. \nBeyond recruitment\, the course delves into retention strategies that support workforce stability and improve quality of care. Managers will gain insights into employee motivation and engagement\, learning practical techniques to boost job satisfaction\, commitment\, and team performance. Through interactive discussions\, learners will develop actionable strategies to build and sustain a workforce that is both competent and aligned with the organisation’s core values. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruiting-and-retaining-a-competent-values-based-workforce-essential-skills-for-new-managers-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261116T100000
DTEND;TZID=Europe/London:20261116T123000
DTSTAMP:20260814T133222Z
CREATED:20260814T133222Z
LAST-MODIFIED:20260814T133222Z
UID:10002651-1794823200-1794832200@www.hcpa.info
SUMMARY:Managing conflict - Leading through collaboration
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is built around rich\, discussion-led learning tailored for established leaders. Delivered in a fully virtual environment\, it removes travel demands and fits easily into busy schedules. The format prioritises peer conversation\, reflective dialogue\, and shared experience\, enabling participants to explore real examples and challenges together and translate insights into practical action. \nDesigned specifically for leaders in adult social care\, this session creates a space for open discussion on the dynamics of conflict and collaboration. Through facilitated conversations and case examples\, you will deepen your understanding of how to navigate conflict confidently while strengthening a culture of cooperation within your teams. \nLearning outcomes:\n• Recognise the different types and common causes of conflict\n• Analyse the four stages of group development\n• Identify the possible outcomes of conflict resolution\n• Utilise different tools to manage conflict including feedback and mediation\n• Establish best practice to follow after conflict has been defused \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/managing-conflict-leading-through-collaboration/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261116T140000
DTEND;TZID=Europe/London:20261116T163000
DTSTAMP:20260814T133657Z
CREATED:20260814T133657Z
LAST-MODIFIED:20260814T133657Z
UID:10002652-1794837600-1794846600@www.hcpa.info
SUMMARY:Mastering Complaints - Empowering Leaders for Success
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who value collaborative\, discussion-led learning. Delivered in a virtual environment that removes the need for travel and fits seamlessly into busy schedules\, the session centres on conversation\, shared experience\, and peer insight. Participants are encouraged to engage actively with the facilitator and one another\, exploring real scenarios and reflecting on best practice in a supportive\, leader-focused space. \nThrough guided discussion and practical examples\, this course helps you strengthen your approach to complaint management as a leader. You will explore common types of complaints\, examine the complaint-handling process\, and discuss investigatory techniques that support fair\, evidence-based decision-making. The session also highlights how a culture of constructive feedback and continuous improvement can turn complaints into meaningful opportunities for growth and organisational learning. \nLearning objectives:\n• Identify common types of complaints\n• Explain the benefits of implementing a feedback process\n• Analyse the stages of the complaint handling process\n• Utilise investigatory techniques for evidence-based conclusions\n• Explain the positive outcomes of complaints \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mastering-complaints-empowering-leaders-for-success-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261119T100000
DTEND;TZID=Europe/London:20261119T160000
DTSTAMP:20260713T113129Z
CREATED:20260713T113129Z
LAST-MODIFIED:20260713T113129Z
UID:10002561-1795082400-1795104000@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261123T100000
DTEND;TZID=Europe/London:20261123T160000
DTSTAMP:20260814T134131Z
CREATED:20260814T134131Z
LAST-MODIFIED:20260814T134131Z
UID:10002653-1795428000-1795449600@www.hcpa.info
SUMMARY:Supervision & Appraisal
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nSupervision is a legal and regulatory requirement of adult care settings. This course discusses the purpose and processes of effective supervision\, together with performance management and methods of managing and addressing conflict. Delegates will learn about supporting others within an organisation’s cycle of performance management\, and how to maximise support for staff members. Legislation\, codes of practice\, and policies and procedures will be explored alongside how they influence the supervision process. \nLearning objectives:\n• Understand the purpose of supervision\n• Understand how the principles of supervision can be used to inform performance management\n• Understand how to support individuals through supervision\n• Understand how supervision supports performance\n• Understand how to identify skill gaps in knowledge and confidence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/supervision-appraisal-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T100000
DTEND;TZID=Europe/London:20261124T160000
DTSTAMP:20260814T134809Z
CREATED:20260814T134809Z
LAST-MODIFIED:20260814T134809Z
UID:10002654-1795514400-1795536000@www.hcpa.info
SUMMARY:Coaching for Effective Leadership - Understanding Self Management and Resilience
DESCRIPTION:    \nCourse fee: £112.50 +VAT\n This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Self Management.\nRead more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nCoaching for Effective Leadership equips managers with practical coaching skills underpinned by strong self management and resilience. The course builds clarity\, focus and confidence under pressure\, helping leaders prioritise effectively\, coach themselves and others\, and sustain their impact in demanding care environments. \nThis Skills for Care CPD module places coaching at the heart of effective leadership\, supported by strong self management and resilience. \nThe day begins by exploring what resilience really is\, and how self management\, emotional intelligence\, beliefs and values influence leadership behaviour under pressure. Managers reflect on how they manage time\, stress and competing demands\, and how this impacts their ability to lead and support others effectively. \nParticipants are then introduced to a practical coaching model\, designed for everyday leadership conversations. Managers use this model to identify three real leadership goals and learn how to prioritise effectively – protecting what matters most while still making progress. \nThrough supported practice\, managers first coach each other on a low risk goal\, before developing their skills further and coaching at a deeper level. Built in protected time allows participants to practise self management techniques\, apply coaching approaches\, and create clarity around focus\, boundaries and next steps. \nLearning Outcomes\n• Explain how effective coaching is underpinned by strong self management and resilience\n• Describe what resilience is and how it supports sustained leadership effectiveness\n• Reflect on how their beliefs\, values and behaviours impact their leadership presence\n• Use a practical coaching model in everyday leadership conversations\n• Identify and prioritise leadership goals\, protecting their most important priorities\n• Apply coaching skills to support clarity\, focus and development in themselves and others\n• Implement practical strategies to manage pressure\, time and competing demands \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS) under Understanding Self Management*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/coaching-for-effective-leadership-understanding-self-management-and-resilience-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T093000
DTEND;TZID=Europe/London:20261126T123000
DTSTAMP:20260327T234608Z
CREATED:20260119T154814Z
LAST-MODIFIED:20260327T234608Z
UID:10002221-1795685400-1795696200@www.hcpa.info
SUMMARY:Fire Safety Study (Residential settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-residential-settings-manager-responsibilities-morning-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T100000
DTEND;TZID=Europe/London:20261126T160000
DTSTAMP:20260814T151205Z
CREATED:20260814T151205Z
LAST-MODIFIED:20260814T151205Z
UID:10002664-1795687200-1795708800@www.hcpa.info
SUMMARY:Mastering Time Management and Effective Mentoring and Coaching - Essential Skills for new leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nStepping into a leadership role comes with new challenges\, responsibilities\, and the need to manage time and people effectively. This course equips emerging leaders with essential skills in time management\, mentoring\, and coaching to enhance productivity\, reduce stress\, and support team development. \nLearners will explore practical strategies to overcome common time management pitfalls\, such as procrastination and inefficient prioritisation\, while learning to implement tools like the Time Management Matrix. Additionally\, the course delves into the critical distinctions between mentoring and coaching\, offering insights into when and how to apply each approach for maximum impact. \nThrough interactive discussions\, learners will gain valuable techniques for effective delegation\, coaching conversations\, and guiding their teams toward success. By the end of the course\, new leaders will be equipped with the skills to manage their time wisely and develop their teams through purposeful mentoring and coaching. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of effective time management and its impact on productivity\, stress levels\, and overall leadership effectiveness.\n• Identify personal “thieves of time” and common time management mistakes\, including procrastination and fear of failure\, and develop strategies to overcome them.\n• Learn how to manage and prioritise tasks effectively by categorising them based on urgency and importance using the Time Management Matrix.\n• Evaluate different time management tools and communication techniques to enhance efficiency and delegation skills.\n• Differentiate between mentoring and coaching\, understanding their unique roles and benefits in leadership and team development.\n• Explore coaching techniques and models\, including effective questioning strategies\, and discover how coaching can be applied in different workplace scenarios to support and develop team members. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mastering-time-management-and-effective-mentoring-and-coaching-essential-skills-for-new-leaders/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
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DTSTART;TZID=Europe/London:20261126T133000
DTEND;TZID=Europe/London:20261126T160000
DTSTAMP:20260327T234622Z
CREATED:20260119T155212Z
LAST-MODIFIED:20260327T234622Z
UID:10002222-1795699800-1795708800@www.hcpa.info
SUMMARY:Fire Safety Study (Residential settings) - Manager Responsibilities - Afternoon session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-residential-settings-manager-responsibilities-afternoon-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
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DTSTART;TZID=Europe/London:20261208T100000
DTEND;TZID=Europe/London:20261208T160000
DTSTAMP:20260713T113405Z
CREATED:20260713T113405Z
LAST-MODIFIED:20260713T113405Z
UID:10002562-1796724000-1796745600@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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