BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//HCPA - ECPv6.17.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:HCPA
X-ORIGINAL-URL:https://www.hcpa.info
X-WR-CALDESC:Events for HCPA
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20271031T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20280326T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20281029T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261111T100000
DTEND;TZID=Europe/London:20261111T160000
DTSTAMP:20261029T093739Z
CREATED:20260814T131524Z
LAST-MODIFIED:20261029T093739Z
UID:10002649-1794391200-1794412800@www.hcpa.info
SUMMARY:Recruiting and Retaining a Competent\, Values-Based Workforce - Essential Skills for New Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\nOne day course at HCPA Campus \nBuilding a strong\, committed workforce starts with hiring the right people and creating an environment where they thrive. This course equips new managers with the essential skills to recruit and retain a values-driven team. Learners will explore the critical role that values and behaviours play in recruitment\, learning how to implement a structured\, values-based hiring process that enhances organisational culture and aligns with long-term goals. \nBeyond recruitment\, the course delves into retention strategies that support workforce stability and improve quality of care. Managers will gain insights into employee motivation and engagement\, learning practical techniques to boost job satisfaction\, commitment\, and team performance. Through interactive discussions\, learners will develop actionable strategies to build and sustain a workforce that is both competent and aligned with the organisation’s core values. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruiting-and-retaining-a-competent-values-based-workforce-essential-skills-for-new-managers-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261116T100000
DTEND;TZID=Europe/London:20261116T123000
DTSTAMP:20260814T133222Z
CREATED:20260814T133222Z
LAST-MODIFIED:20260814T133222Z
UID:10002651-1794823200-1794832200@www.hcpa.info
SUMMARY:Managing conflict - Leading through collaboration
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is built around rich\, discussion-led learning tailored for established leaders. Delivered in a fully virtual environment\, it removes travel demands and fits easily into busy schedules. The format prioritises peer conversation\, reflective dialogue\, and shared experience\, enabling participants to explore real examples and challenges together and translate insights into practical action. \nDesigned specifically for leaders in adult social care\, this session creates a space for open discussion on the dynamics of conflict and collaboration. Through facilitated conversations and case examples\, you will deepen your understanding of how to navigate conflict confidently while strengthening a culture of cooperation within your teams. \nLearning outcomes:\n• Recognise the different types and common causes of conflict\n• Analyse the four stages of group development\n• Identify the possible outcomes of conflict resolution\n• Utilise different tools to manage conflict including feedback and mediation\n• Establish best practice to follow after conflict has been defused \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/managing-conflict-leading-through-collaboration/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261116T140000
DTEND;TZID=Europe/London:20261116T163000
DTSTAMP:20260814T133657Z
CREATED:20260814T133657Z
LAST-MODIFIED:20260814T133657Z
UID:10002652-1794837600-1794846600@www.hcpa.info
SUMMARY:Mastering Complaints - Empowering Leaders for Success
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who value collaborative\, discussion-led learning. Delivered in a virtual environment that removes the need for travel and fits seamlessly into busy schedules\, the session centres on conversation\, shared experience\, and peer insight. Participants are encouraged to engage actively with the facilitator and one another\, exploring real scenarios and reflecting on best practice in a supportive\, leader-focused space. \nThrough guided discussion and practical examples\, this course helps you strengthen your approach to complaint management as a leader. You will explore common types of complaints\, examine the complaint-handling process\, and discuss investigatory techniques that support fair\, evidence-based decision-making. The session also highlights how a culture of constructive feedback and continuous improvement can turn complaints into meaningful opportunities for growth and organisational learning. \nLearning objectives:\n• Identify common types of complaints\n• Explain the benefits of implementing a feedback process\n• Analyse the stages of the complaint handling process\n• Utilise investigatory techniques for evidence-based conclusions\n• Explain the positive outcomes of complaints \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mastering-complaints-empowering-leaders-for-success-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261118T100000
DTEND;TZID=Europe/London:20261118T160000
DTSTAMP:20260921T111156Z
CREATED:20260921T111156Z
LAST-MODIFIED:20260921T111156Z
UID:10002685-1794996000-1795017600@www.hcpa.info
SUMMARY:Mental Capacity Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course is for those in a leadership role\, with responsibility for mental capacity assessments.\nThroughout the course\, delegates will discuss:\n• The History of the Mental Capacity Act\n• Best Practice Principles and Code of Conduct\n• Responsibilities under the MCA and applying the principles.\n• Assessments of Capacity and Best Interests Decisions\n• Reporting\n• Liberty Protection Safeguards (LPS) and the Court of Protection \nLearning objectives:\n• Understand roles and responsibilities under the act and how to apply the principles in practice\n• Understand best practice principles and how to embed these into practice\n• Understand Best Interest Decisions and have confidence to make these where required\, using relevant law and legislation\n• Understand how the MCA code of practice is used and how this protects care professionals\n• Understand restrictive practice and the law.\n• Understand Liberty Protection Safeguards (LPS) and the role of the Court of Protection \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mental-capacity-manager-responsibilities-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261119T100000
DTEND;TZID=Europe/London:20261119T120000
DTSTAMP:20260930T142949Z
CREATED:20260930T142949Z
LAST-MODIFIED:20260930T142949Z
UID:10002692-1795082400-1795089600@www.hcpa.info
SUMMARY:Evidencing & Action Planning
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom\nThis course is designed for managers and team leaders who are looking to drive positive change within their adult social care settings. Participants will learn how to create\, implement\, and evaluate improvement action plans that deliver measurable results and align with organisational objectives. Through practical exercises and real-world examples\, attendees will gain the skills to identify areas for improvement and develop SMART objectives (Specific\, Measurable\, Achievable\, Relevant\, Time-bound). The course will also cover strategies for securing leadership support\, assigning responsibilities\, and effectively managing progress to ensure successful outcomes. \nThis interactive session is ideal for those seeking to foster a culture of continuous improvement\, enhance team performance\, and contribute to the overall success of their organisation. \nEntry Requirements: Learners must be in a management or team leader role to attend this course. \nLearning Objectives: \n\nDescribe how to develop an improvement action plan with SMART objectives\, clear tasks\, and realistic timeframes.\nIdentify areas for improvement and align action plans with organisational goals to gain leadership support.\nExplain how to implement and manage action plans by assigning responsibilities and tracking progress.\nEvaluate the effectiveness of the action plan by analysing results and making necessary adjustments.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/evidencing-action-planning-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261119T100000
DTEND;TZID=Europe/London:20261119T160000
DTSTAMP:20260713T113129Z
CREATED:20260713T113129Z
LAST-MODIFIED:20260713T113129Z
UID:10002561-1795082400-1795104000@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261123T100000
DTEND;TZID=Europe/London:20261123T160000
DTSTAMP:20260814T134131Z
CREATED:20260814T134131Z
LAST-MODIFIED:20260814T134131Z
UID:10002653-1795428000-1795449600@www.hcpa.info
SUMMARY:Supervision & Appraisal
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nSupervision is a legal and regulatory requirement of adult care settings. This course discusses the purpose and processes of effective supervision\, together with performance management and methods of managing and addressing conflict. Delegates will learn about supporting others within an organisation’s cycle of performance management\, and how to maximise support for staff members. Legislation\, codes of practice\, and policies and procedures will be explored alongside how they influence the supervision process. \nLearning objectives:\n• Understand the purpose of supervision\n• Understand how the principles of supervision can be used to inform performance management\n• Understand how to support individuals through supervision\n• Understand how supervision supports performance\n• Understand how to identify skill gaps in knowledge and confidence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/supervision-appraisal-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T100000
DTEND;TZID=Europe/London:20261124T160000
DTSTAMP:20260814T134809Z
CREATED:20260814T134809Z
LAST-MODIFIED:20260814T134809Z
UID:10002654-1795514400-1795536000@www.hcpa.info
SUMMARY:Coaching for Effective Leadership - Understanding Self Management and Resilience
DESCRIPTION:    \nCourse fee: £112.50 +VAT\n This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Self Management.\nRead more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nCoaching for Effective Leadership equips managers with practical coaching skills underpinned by strong self management and resilience. The course builds clarity\, focus and confidence under pressure\, helping leaders prioritise effectively\, coach themselves and others\, and sustain their impact in demanding care environments. \nThis Skills for Care CPD module places coaching at the heart of effective leadership\, supported by strong self management and resilience. \nThe day begins by exploring what resilience really is\, and how self management\, emotional intelligence\, beliefs and values influence leadership behaviour under pressure. Managers reflect on how they manage time\, stress and competing demands\, and how this impacts their ability to lead and support others effectively. \nParticipants are then introduced to a practical coaching model\, designed for everyday leadership conversations. Managers use this model to identify three real leadership goals and learn how to prioritise effectively – protecting what matters most while still making progress. \nThrough supported practice\, managers first coach each other on a low risk goal\, before developing their skills further and coaching at a deeper level. Built in protected time allows participants to practise self management techniques\, apply coaching approaches\, and create clarity around focus\, boundaries and next steps. \nLearning Outcomes\n• Explain how effective coaching is underpinned by strong self management and resilience\n• Describe what resilience is and how it supports sustained leadership effectiveness\n• Reflect on how their beliefs\, values and behaviours impact their leadership presence\n• Use a practical coaching model in everyday leadership conversations\n• Identify and prioritise leadership goals\, protecting their most important priorities\n• Apply coaching skills to support clarity\, focus and development in themselves and others\n• Implement practical strategies to manage pressure\, time and competing demands \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS) under Understanding Self Management*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/coaching-for-effective-leadership-understanding-self-management-and-resilience-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T093000
DTEND;TZID=Europe/London:20261126T123000
DTSTAMP:20260327T234608Z
CREATED:20260119T154814Z
LAST-MODIFIED:20260327T234608Z
UID:10002221-1795685400-1795696200@www.hcpa.info
SUMMARY:Fire Safety Study (Residential settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-residential-settings-manager-responsibilities-morning-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T100000
DTEND;TZID=Europe/London:20261126T160000
DTSTAMP:20260814T151205Z
CREATED:20260814T151205Z
LAST-MODIFIED:20260814T151205Z
UID:10002664-1795687200-1795708800@www.hcpa.info
SUMMARY:Mastering Time Management and Effective Mentoring and Coaching - Essential Skills for new leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nStepping into a leadership role comes with new challenges\, responsibilities\, and the need to manage time and people effectively. This course equips emerging leaders with essential skills in time management\, mentoring\, and coaching to enhance productivity\, reduce stress\, and support team development. \nLearners will explore practical strategies to overcome common time management pitfalls\, such as procrastination and inefficient prioritisation\, while learning to implement tools like the Time Management Matrix. Additionally\, the course delves into the critical distinctions between mentoring and coaching\, offering insights into when and how to apply each approach for maximum impact. \nThrough interactive discussions\, learners will gain valuable techniques for effective delegation\, coaching conversations\, and guiding their teams toward success. By the end of the course\, new leaders will be equipped with the skills to manage their time wisely and develop their teams through purposeful mentoring and coaching. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of effective time management and its impact on productivity\, stress levels\, and overall leadership effectiveness.\n• Identify personal “thieves of time” and common time management mistakes\, including procrastination and fear of failure\, and develop strategies to overcome them.\n• Learn how to manage and prioritise tasks effectively by categorising them based on urgency and importance using the Time Management Matrix.\n• Evaluate different time management tools and communication techniques to enhance efficiency and delegation skills.\n• Differentiate between mentoring and coaching\, understanding their unique roles and benefits in leadership and team development.\n• Explore coaching techniques and models\, including effective questioning strategies\, and discover how coaching can be applied in different workplace scenarios to support and develop team members. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mastering-time-management-and-effective-mentoring-and-coaching-essential-skills-for-new-leaders/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261126T133000
DTEND;TZID=Europe/London:20261126T160000
DTSTAMP:20260327T234622Z
CREATED:20260119T155212Z
LAST-MODIFIED:20260327T234622Z
UID:10002222-1795699800-1795708800@www.hcpa.info
SUMMARY:Fire Safety Study (Residential settings) - Manager Responsibilities - Afternoon session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-residential-settings-manager-responsibilities-afternoon-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261130T100000
DTEND;TZID=Europe/London:20261130T123000
DTSTAMP:20261001T141346Z
CREATED:20261001T141346Z
LAST-MODIFIED:20261001T141346Z
UID:10002695-1796032800-1796041800@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261130T140000
DTEND;TZID=Europe/London:20261130T163000
DTSTAMP:20261001T141522Z
CREATED:20261001T141522Z
LAST-MODIFIED:20261001T141522Z
UID:10002696-1796047200-1796056200@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261203T100000
DTEND;TZID=Europe/London:20261203T160000
DTSTAMP:20261002T130519Z
CREATED:20261002T130519Z
LAST-MODIFIED:20261002T130519Z
UID:10002707-1796292000-1796313600@www.hcpa.info
SUMMARY:Empowering Voices - Advocacy to Enhance Person-Centred Care
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course discovers the power of Advocacy within the care system. It highlights the important role of an Independent Advocate\, how we can all learn from the Advocacy values\, and supports to gain new perspectives of person-centred care\, exploring how it can be put into practice. \nLearning objectives: \n• Have a better understanding of Advocacy\n• Understand the role of an Independent Advocate\n• Understand the importance of Advocacy within Health & Social care settings.\n• Recognise how Advocacy is able to support the CQC and PAMMS inspections using the New Assessment Framework\n• Understand the importance of Communication in different forms\n• How embedding Advocacy Values can impact the culture of organisations  \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/empowering-voices-advocacy-to-enhance-person-centred-care/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261208T100000
DTEND;TZID=Europe/London:20261208T160000
DTSTAMP:20260713T113405Z
CREATED:20260713T113405Z
LAST-MODIFIED:20260713T113405Z
UID:10002562-1796724000-1796745600@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261210T100000
DTEND;TZID=Europe/London:20261210T120000
DTSTAMP:20260930T153741Z
CREATED:20260930T153741Z
LAST-MODIFIED:20260930T153741Z
UID:10002693-1796896800-1796904000@www.hcpa.info
SUMMARY:Effective Observations and Competency Management
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day webinar via Zoom\nThis course equips managers and team leaders with the skills and knowledge to conduct formal workplace observations that align with organisational standards and best practices. Effective observation and feedback are essential for ensuring staff meet competency requirements and continuously improve their performance. \nParticipants will explore the principles of formal observation\, including how to identify key competencies relevant to their roles. The course provides practical guidance on setting up and conducting structured\, competency-based observations\, ensuring a fair and consistent approach. In addition\, attendees will learn how to provide constructive feedback that fosters professional development and supports staff in achieving their full potential. \nEntry Requirements: Learners must be in a management role to attend this course. \nLearning Objectives: \n\nUnderstand the principles of formal observation in the workplace. \nIdentify key competencies to observe in line with organizational standards and best practices. \nExplain how to set up and conduct effective competency-based observations. \nProvide constructive feedback following observations to support staff development and improvement. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/effective-observations-and-competency-management-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261210T100000
DTEND;TZID=Europe/London:20261210T160000
DTSTAMP:20260930T154826Z
CREATED:20260930T154826Z
LAST-MODIFIED:20260930T154826Z
UID:10002694-1796896800-1796918400@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261211T100000
DTEND;TZID=Europe/London:20261211T160000
DTSTAMP:20261002T134401Z
CREATED:20261002T134326Z
LAST-MODIFIED:20261002T134401Z
UID:10002708-1796983200-1797004800@www.hcpa.info
SUMMARY:Mental Capacity Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course is for those in a leadership role\, with responsibility for mental capacity assessments.\nThroughout the course\, delegates will discuss:\n• The History of the Mental Capacity Act\n• Best Practice Principles and Code of Conduct\n• Responsibilities under the MCA and applying the principles.\n• Assessments of Capacity and Best Interests Decisions\n• Reporting\n• Liberty Protection Safeguards (LPS) and the Court of Protection \nLearning objectives:\n• Understand roles and responsibilities under the act and how to apply the principles in practice\n• Understand best practice principles and how to embed these into practice\n• Understand Best Interest Decisions and have confidence to make these where required\, using relevant law and legislation\n• Understand how the MCA code of practice is used and how this protects care professionals\n• Understand restrictive practice and the law.\n• Understand Liberty Protection Safeguards (LPS) and the role of the Court of Protection \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mental-capacity-manager-responsibilities-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270107T100000
DTEND;TZID=Europe/London:20270107T160000
DTSTAMP:20261027T115807Z
CREATED:20261027T115807Z
LAST-MODIFIED:20261027T115807Z
UID:10002745-1799316000-1799337600@www.hcpa.info
SUMMARY:Coaching for Effective Leadership - Understanding Self Management and Resilience
DESCRIPTION:    \nCourse fee: £112.50 +VAT\n This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Self Management.\nRead more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nCoaching for Effective Leadership equips managers with practical coaching skills underpinned by strong self management and resilience. The course builds clarity\, focus and confidence under pressure\, helping leaders prioritise effectively\, coach themselves and others\, and sustain their impact in demanding care environments. \nThis Skills for Care CPD module places coaching at the heart of effective leadership\, supported by strong self management and resilience. \nThe day begins by exploring what resilience really is\, and how self management\, emotional intelligence\, beliefs and values influence leadership behaviour under pressure. Managers reflect on how they manage time\, stress and competing demands\, and how this impacts their ability to lead and support others effectively. \nParticipants are then introduced to a practical coaching model\, designed for everyday leadership conversations. Managers use this model to identify three real leadership goals and learn how to prioritise effectively – protecting what matters most while still making progress. \nThrough supported practice\, managers first coach each other on a low risk goal\, before developing their skills further and coaching at a deeper level. Built in protected time allows participants to practise self management techniques\, apply coaching approaches\, and create clarity around focus\, boundaries and next steps. \nLearning Outcomes\n• Explain how effective coaching is underpinned by strong self management and resilience\n• Describe what resilience is and how it supports sustained leadership effectiveness\n• Reflect on how their beliefs\, values and behaviours impact their leadership presence\n• Use a practical coaching model in everyday leadership conversations\n• Identify and prioritise leadership goals\, protecting their most important priorities\n• Apply coaching skills to support clarity\, focus and development in themselves and others\n• Implement practical strategies to manage pressure\, time and competing demands \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS) under Understanding Self Management*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/coaching-for-effective-leadership-understanding-self-management-and-resilience-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270108T100000
DTEND;TZID=Europe/London:20270108T160000
DTSTAMP:20261022T151828Z
CREATED:20261022T151828Z
LAST-MODIFIED:20261022T151828Z
UID:10002736-1799402400-1799424000@www.hcpa.info
SUMMARY:Team Leading - Navigating Leadership Styles for Organisational Success
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nOne day course at HCPA Campus\nThis course is aimed at care staff who are either working in\, or progressing to a Team Leader position\, and will provide delegates with an understanding of leadership styles within organisations.\nLearners will develop knowledge of team dynamics and the techniques used to manage the work of teams. Learners will also gain an appreciation of the impact of change management and how a motivated team affects an organisation. \nLearning objectives:\n• Understand different leadership styles within an organisation and be able to confidently use different leaderships styles\n• Understand team dynamics and describe the purpose of different teams\, along with team development and behaviour\n• Understand techniques used to manage the work of teams and describe a range of techniques to monitor the flow of a team\n• Understand the impact of change management within a team and the importance of accepting positive change\, including how to implement change\n• Understand team motivation and techniques that can be used to motivate staff \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/team-leading-navigating-leadership-styles-for-organisational-success-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270111T100000
DTEND;TZID=Europe/London:20270111T160000
DTSTAMP:20261022T152651Z
CREATED:20261022T152651Z
LAST-MODIFIED:20261022T152651Z
UID:10002738-1799661600-1799683200@www.hcpa.info
SUMMARY:Supervision & Appraisal
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nSupervision is a legal and regulatory requirement of adult care settings. This course discusses the purpose and processes of effective supervision\, together with performance management and methods of managing and addressing conflict. Delegates will learn about supporting others within an organisation’s cycle of performance management\, and how to maximise support for staff members. Legislation\, codes of practice\, and policies and procedures will be explored alongside how they influence the supervision process. \nLearning objectives:\n• Understand the purpose of supervision\n• Understand how the principles of supervision can be used to inform performance management\n• Understand how to support individuals through supervision\n• Understand how supervision supports performance\n• Understand how to identify skill gaps in knowledge and confidence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/supervision-appraisal-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270112T100000
DTEND;TZID=Europe/London:20270112T160000
DTSTAMP:20261106T095926Z
CREATED:20261106T095853Z
LAST-MODIFIED:20261106T095926Z
UID:10002770-1799748000-1799769600@www.hcpa.info
SUMMARY:Leading Change Through Innovation
DESCRIPTION:    \nCourse fee: £437.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Leading change improving care . Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nFIVE Day course at HCPA Campus\nAll sessions must be attended\nDay 1: 12/01/2027\nDay 2: 26/01/2027\nDay 3: 09/02/2027\nDay 4: 23/02/2027\nDay 5: 09/03/2027 \nThe programme is designed as a continuous development journey\, with learning and workplace improvement activity building across each module. A certificate of completion will only be issued to learners who participate in all five modules. \nFrom Good to Excellent \nA five-day leadership and improvement programme for adult social care leaders who want to make meaningful\, measurable improvements within their service.\nThis practical programme supports leaders to move beyond identifying what could be better and develop the skills\, confidence and structure to lead real change in the workplace.\nCombining change leadership\, TEAMology and the Skills for Care Leading Change Improving Care approach\, learners will identify an improvement opportunity within their own service and develop it into a structured workplace innovation project.\nAcross the five days\, learners will explore how to engage colleagues\, manage resistance\, use feedback and evidence effectively\, and evaluate whether change is achieving the intended impact. The focus is not simply on what has changed\, but the difference that change has made.\nBy the end of the programme\, learners will have developed practical evidence of leadership\, innovation and continuous improvement that can contribute to their service’s wider quality assurance and improvement activity. \nLearning outcomes \n\nIdentify meaningful opportunities for innovation and improvement within their service.\nUnderstand themselves and others to lead and engage people through change.\nTurn ideas into a structured\, achievable workplace innovation project.\nEngage colleagues and stakeholders and manage resistance to change.\nUse feedback\, data and evidence to measure the impact of improvement.\nBuild credible evidence that supports PAMMS\, quality assurance and continuous improvement.\nEmbed successful changes so that improvements are sustained.\nConfidently showcase their innovation\, learning and impact.\n\nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/leading-change-through-innovation/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270114T100000
DTEND;TZID=Europe/London:20270114T160000
DTSTAMP:20261027T161544Z
CREATED:20261027T161544Z
LAST-MODIFIED:20261027T161544Z
UID:10002753-1799920800-1799942400@www.hcpa.info
SUMMARY:Lead to Succeed
DESCRIPTION:    \nCourse fee: £437.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nFIVE Day course at HCPA Campus\nAll sessions must be attended\nDay 1: 14/01/2027\nDay 2: 21/01/2027\nDay 3: 28/01/2027\nDay 4: 04/02/2027\nDay 5: 11/02/2027 \nLead to Succeed is a practical learning programme aimed at aspiring managers and deputies in adult social care services. \nThis Skills for Care learning programme will help individuals to develop their leadership and management potential\, gain knowledge and be supported and challenged to put this into practice. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, Lead to Succeed connects aspiring managers with their peers. Learners completing Lead to succeed will understand how successful behaviours and practical strategies can support them in their day-to-day work. They will be challenged to put these into practice\, boosting their capacity to lead and manage effectively. The programme includes an emphasis on reflection\, helping individuals to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well. \nThe programme is delivered through five interactive modules covering the objectives below: \n\nSuccessful behaviours for leaders and managers\nBecoming a leader\nDeveloping a positive culture\nEffective supervision and coaching\nLeading and managing the inspection process\n\nHow it helps new managers and deputies \nLead to Succeed is at the forefront of the more formal development of aspiring new managers and deputies. This learning programme will help individuals to develop their leadership and management potential\, gain knowledge and be supported and challenged to put this into practice.\nWe’ve received overwhelming feedback about the difference it can make. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, Lead to Succeed connects aspiring managers with their peers. Learners completing Lead to succeed will understand how successful behaviours and practical strategies can support them in their day-to-day work. They will be challenged to put these into practice\, boosting their capacity to lead and manage effectively. The programme includes an emphasis on reflection\, helping individuals to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead. \nLearners are expected to attend each of the five learning and development modules that make up the programme and will only be able to receive a certificate of completion if they have participated in all five modules. Delegates who withdraw or do not complete will not be refunded and won’t be able to claim reimbursement through the LDSS. Cancellation charges apply. Delegates who are late may not be admitted into the training and costs incurred. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.
URL:https://www.hcpa.info/courses/lead-to-succeed-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270115T100000
DTEND;TZID=Europe/London:20270115T160000
DTSTAMP:20261028T152342Z
CREATED:20261028T152342Z
LAST-MODIFIED:20261028T152342Z
UID:10002755-1800007200-1800028800@www.hcpa.info
SUMMARY:Recruiting and Retaining a Competent\, Values-Based Workforce - Essential Skills for New Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\nOne day course at HCPA Campus \nBuilding a strong\, committed workforce starts with hiring the right people and creating an environment where they thrive. This course equips new managers with the essential skills to recruit and retain a values-driven team. Learners will explore the critical role that values and behaviours play in recruitment\, learning how to implement a structured\, values-based hiring process that enhances organisational culture and aligns with long-term goals. \nBeyond recruitment\, the course delves into retention strategies that support workforce stability and improve quality of care. Managers will gain insights into employee motivation and engagement\, learning practical techniques to boost job satisfaction\, commitment\, and team performance. Through interactive discussions\, learners will develop actionable strategies to build and sustain a workforce that is both competent and aligned with the organisation’s core values. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruiting-and-retaining-a-competent-values-based-workforce-essential-skills-for-new-managers-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270119T100000
DTEND;TZID=Europe/London:20270119T160000
DTSTAMP:20261028T152833Z
CREATED:20261028T152833Z
LAST-MODIFIED:20261028T152833Z
UID:10002757-1800352800-1800374400@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-7/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
END:VCALENDAR