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DTSTART;TZID=Europe/London:20260430T100000
DTEND;TZID=Europe/London:20260430T160000
DTSTAMP:20260506T113723
CREATED:20260402T112335Z
LAST-MODIFIED:20260423T105311Z
UID:10002382-1777543200-1777564800@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:  \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260423T093000
DTEND;TZID=Europe/London:20260423T113000
DTSTAMP:20260506T113723
CREATED:20260303T101333Z
LAST-MODIFIED:20260422T200516Z
UID:10002301-1776936600-1776943800@www.hcpa.info
SUMMARY:Tackling Tuberculosis together in Adult Social Care
DESCRIPTION:Course fee: Fully funded for Hertfordshire Care providers only \nVenue: Virtual Classroom\n \nTuberculosis (TB) remains an important public health issue and can present specific challenges within adult social care settings. \nThis half day event brings together adult social care providers and partners to strengthen awareness\, understanding\, and confidence in responding to TB within the workforce and the people they support.\nThe session will explore TB from a social care perspective\, focusing on early awareness\, workforce considerations\, and effective responses to individual cases or wider incidents. It is designed to support providers to meet their responsibilities around infection prevention\, safeguarding\, and workforce wellbeing. \nWhat the Session Will Cover \nTopics covered during the session will include: \n\nAn overview of tuberculosis (TB) and how it is transmitted\nTB within the adult social care workforce\nTB case management in social care settings\nResponding to TB incidents and outbreaks\nRoles\, responsibilities\, and partnership working to reduce risk and support safe care delivery\n\nWho Should Attend \nThis event is open to all adult social care providers\, including managers\, senior staff\, and those with responsibility for workforce health\, infection prevention and control\, and service leadership. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/tackling-tuberculosis-together-in-adult-social-care/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T100000
DTEND;TZID=Europe/London:20260422T160000
DTSTAMP:20260506T113723
CREATED:20260303T164038Z
LAST-MODIFIED:20260421T215616Z
UID:10002306-1776852000-1776873600@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management-4/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260420T100000
DTEND;TZID=Europe/London:20260420T160000
DTSTAMP:20260506T113723
CREATED:20260303T160928Z
LAST-MODIFIED:20260323T231947Z
UID:10002304-1776679200-1776700800@www.hcpa.info
SUMMARY:Supervision & Appraisal
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nSupervision is a legal and regulatory requirement of adult care settings. This course discusses the purpose and processes of effective supervision\, together with performance management and methods of managing and addressing conflict. Delegates will learn about supporting others within an organisation’s cycle of performance management\, and how to maximise support for staff members. Legislation\, codes of practice\, and policies and procedures will be explored alongside how they influence the supervision process. \nLearning objectives:\n• Understand the purpose of supervision\n• Understand how the principles of supervision can be used to inform performance management\n• Understand how to support individuals through supervision\n• Understand how supervision supports performance\n• Understand how to identify skill gaps in knowledge and confidence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/supervision-appraisal-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260417T100000
DTEND;TZID=Europe/London:20260417T160000
DTSTAMP:20260506T113723
CREATED:20260303T160450Z
LAST-MODIFIED:20260417T085654Z
UID:10002302-1776420000-1776441600@www.hcpa.info
SUMMARY:Mastering Time Management and Effective Mentoring and Coaching - Essential Skills for new leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nStepping into a leadership role comes with new challenges\, responsibilities\, and the need to manage time and people effectively. This course equips emerging leaders with essential skills in time management\, mentoring\, and coaching to enhance productivity\, reduce stress\, and support team development. \nLearners will explore practical strategies to overcome common time management pitfalls\, such as procrastination and inefficient prioritisation\, while learning to implement tools like the Time Management Matrix. Additionally\, the course delves into the critical distinctions between mentoring and coaching\, offering insights into when and how to apply each approach for maximum impact. \nThrough interactive discussions\, learners will gain valuable techniques for effective delegation\, coaching conversations\, and guiding their teams toward success. By the end of the course\, new leaders will be equipped with the skills to manage their time wisely and develop their teams through purposeful mentoring and coaching. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of effective time management and its impact on productivity\, stress levels\, and overall leadership effectiveness.\n• Identify personal “thieves of time” and common time management mistakes\, including procrastination and fear of failure\, and develop strategies to overcome them.\n• Learn how to manage and prioritise tasks effectively by categorising them based on urgency and importance using the Time Management Matrix.\n• Evaluate different time management tools and communication techniques to enhance efficiency and delegation skills.\n• Differentiate between mentoring and coaching\, understanding their unique roles and benefits in leadership and team development.\n• Explore coaching techniques and models\, including effective questioning strategies\, and discover how coaching can be applied in different workplace scenarios to support and develop team members. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mastering-time-management-and-effective-mentoring-and-coaching-essential-skills-for-new-leaders/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260417T100000
DTEND;TZID=Europe/London:20260417T120000
DTSTAMP:20260506T113723
CREATED:20260309T143319Z
LAST-MODIFIED:20260417T085605Z
UID:10002342-1776420000-1776427200@www.hcpa.info
SUMMARY:Care Induction - Quality Onboarding Guidance for Managers
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom\nThis course is designed to empower managers and team leaders in adult social care settings with the tools and knowledge to deliver an effective and structured induction process. A well-planned induction sets the foundation for new starters to integrate seamlessly into their roles\, ensuring they feel supported\, engaged\, and prepared to provide high-quality care. \nEntry Requirements: Learners must be in a management role to attend this course. \nParticipants will explore the key components of a robust induction program\, from initial onboarding to ongoing support. The course will focus on strategies to engage a diverse workforce\, address performance concerns effectively\, and tailor support to individual needs. Additionally\, learners will understand the role of checklists and templates in streamlining and optimising the induction process\, ensuring consistency and efficiency. \nLearning Objectives: \n\nDescribe the key components of a structured induction for new starters in adult social care.\nExplain how to implement strategies to engage and support a diverse range of new starters.\nUnderstand how to assess performance\, address concerns\, and provide tailored support.\nExplain how checklists and templates can be used to optimise the induction process.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-quality-onboarding-guidance-for-managers-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Induction,Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260330T100000
DTEND;TZID=Europe/London:20260330T160000
DTSTAMP:20260506T113723
CREATED:20251218T120055Z
LAST-MODIFIED:20260327T222931Z
UID:10002194-1774864800-1774886400@www.hcpa.info
SUMMARY:Supporting Relationships - Relationship & Sexuality Awareness Training for Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\n\nOne day course at HCPA Campus\nThis course will give Care Managers and Supervisors the knowledge and skills to engage confidently and compassionately in discussions surrounding sexuality and intimacy for individuals they support. Emphasis is placed on understanding safeguarding principles and positive risk-taking while respecting autonomy. Exploring the barriers\, benefits and impact of staff values on understanding sexuality and relationships\, clarifying roles\, regulations\, and legal considerations in all areas of care provision. \nLearning objectives:\n• Communication Skills: Teaching effective communication strategies to discuss sensitive topics with empathy and respect.\n• Understanding Diverse Needs: Recognising and understanding the diverse range of relationships and sexualities among individuals\, including LGBTQ+ identities.\n• Consent and Boundaries: Educating staff on the importance of consent\, boundaries\, and personal autonomy.\n• Cultural Sensitivity: Addressing cultural differences and their impact on relationships and sexuality.\n• Support for Individuals: Recognising signs of those that need support and offering that support appropriately.\n• Legal and Ethical Considerations: Understanding legal frameworks and ethical considerations when supporting individuals in matters related to relationships and sexuality. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/supporting-relationships-relationship-sexuality-awareness-training-for-managers-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260319T100000
DTEND;TZID=Europe/London:20260319T160000
DTSTAMP:20260506T113723
CREATED:20251212T125107Z
LAST-MODIFIED:20251212T125107Z
UID:10002182-1773914400-1773936000@www.hcpa.info
SUMMARY:Care Culture CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £360+VAT | Associate Member: £360+VAT | Non-member: £450+VAT\nFive day programme open for applications\nDay 1: 19/03/2026 | Day 2: 24/03/2026 | Day 3: 31/03/2026 | Day 4: 08/04/2026\nAll sessions must be attended \nThis programme is suitable for Deputy Managers or above who have substantial experience and influence within the organisation.\nPrior to commencement\, the care organisation should undertake and complete the HCPA Cultural Values in Care (CVC) survey \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThis 5 day Care Culture CHAMPION course is suitable for Deputy Managers or above who have substantial experience and influence within the organisation.\nThe course will introduce the role of the Culture Champion and the responsibilities that it entails. \nLearning Objectives:\n• Define the role of a Care Culture CHAMPION and explain how this role benefits their organisation by fostering a positive and person-centred culture.\n• Describe the key concepts of culture transformation and the importance of embedding advocacy principles into everyday care.\n• Explain the impact of unconscious bias and compassion fatigue on care culture and how to address these challenges constructively.\n• Apply the SMART goal-setting process to develop practical plans that support cultural transformation within their workplace.\n• Demonstrate how to use advocacy principles to promote person-centred care in daily interactions and decision-making.\n• Implement strategies for staff development and investment to strengthen organisational culture and care quality.\n• Evaluate own organisation’s culture using tools such as the HCPA Cultural Values in Care (CVC) survey.\n• Analyse the requirements for evidencing culture during inspections and how to prepare effectively using relevant tools and documentation.\n• Assess the effectiveness of culture transformation initiatives and champion-led actions\, recommending improvements based on feedback and evidence.\n• Develop a SMART goal-driven action plan and use meeting templates to empower and guide champions in embedding and sustaining a positive care culture. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/care-culture-champion-application-2/
CATEGORIES:Care Leadership Courses,Champions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260318T093000
DTEND;TZID=Europe/London:20260318T160000
DTSTAMP:20260506T113723
CREATED:20260106T092230Z
LAST-MODIFIED:20260106T092259Z
UID:10002200-1773826200-1773849600@www.hcpa.info
SUMMARY:Tender Bid Writing
DESCRIPTION:Course fee: Fully funded – Only available for HCPA Members \nThis session is specifically designed for those in strategic leadership roles. \nIt will equip you with the knowledge and tools to secure that crucial health and social care tender. Whether your goal is to retain an existing contract or win a new one\, this session will guide you through the key considerations of bidding\, essential preparations\, and the steps to become tender-ready – culminating in writing a successful\, high-scoring bid.\nWhat you will gain: \n\nStrategic planning and preparation to ensure compliance and readiness\nInsight into partnership bidding – weighing benefits and potential risks\nConfidence in tackling method statements effectively\nTechniques to strengthen your bid and maximise scoring potential\nPost-submission essentials to maintain momentum and compliance\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/tender-bid-writing-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260309T100000
DTEND;TZID=Europe/London:20260309T160000
DTSTAMP:20260506T113723
CREATED:20251212T122112Z
LAST-MODIFIED:20251212T122112Z
UID:10002176-1773050400-1773072000@www.hcpa.info
SUMMARY:Adult Disability Positive Behaviour Support CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day programme open for applications\nDay 1: 09/03/2026 | Day 2: 10/03/2026 | Day 3: 16/03/2026 | Day 4: 23/03/2026\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThe Adult Disability Positive Behaviour Support CHAMPION course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nLearning Outcomes:\n• Define the role of a Positive Behaviour Support Champion and explain how this role benefits their organisation by promoting safe\, person-centred care.\n• Explain the context and principles of the Positive Behaviour Support (PBS) model\, including the key characteristics that underpin effective PBS.\n• Define the term ‘behaviours that challenge’ and recognise the contexts in which these behaviours may occur.\n• Apply the SMART goal-setting process to develop and monitor PBS plans relevant to their workplace.\n• Outline how to contribute to a functional analysis of an individual’s behaviours to better understand triggers.\n• Demonstrate how to implement prevention strategies that proactively reduce the likelihood of behaviours that challenge.\n• Use a person-centred approach to develop PBS plans that promote meaningful participation and wellbeing.\n• Describe and implement secondary prevention strategies designed to manage behaviours before escalation.\n• Explain how to implement strategies to safely respond to behaviours that challenge\, ensuring dignity and respect.\n• Develop a SMART goal-driven action plan to embed positive behaviour support principles within their service\, promoting consistency and positive outcomes. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/adult-disability-positive-behaviour-support-champion-application-2/
CATEGORIES:Care Leadership Courses,Champions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T140000
DTEND;TZID=Europe/London:20260302T163000
DTSTAMP:20260506T113723
CREATED:20251119T100513Z
LAST-MODIFIED:20260227T230348Z
UID:10002149-1772460000-1772469000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T123000
DTSTAMP:20260506T113723
CREATED:20251119T100024Z
LAST-MODIFIED:20260227T230221Z
UID:10002148-1772445600-1772454600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260209T140000
DTEND;TZID=Europe/London:20260209T163000
DTSTAMP:20260506T113723
CREATED:20251114T111310Z
LAST-MODIFIED:20260115T134704Z
UID:10002132-1770645600-1770654600@www.hcpa.info
SUMMARY:Mastering Complaints - Empowering Leaders for Success
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who value collaborative\, discussion-led learning. Delivered in a virtual environment that removes the need for travel and fits seamlessly into busy schedules\, the session centres on conversation\, shared experience\, and peer insight. Participants are encouraged to engage actively with the facilitator and one another\, exploring real scenarios and reflecting on best practice in a supportive\, leader-focused space. \nThrough guided discussion and practical examples\, this course helps you strengthen your approach to complaint management as a leader. You will explore common types of complaints\, examine the complaint-handling process\, and discuss investigatory techniques that support fair\, evidence-based decision-making. The session also highlights how a culture of constructive feedback and continuous improvement can turn complaints into meaningful opportunities for growth and organisational learning. \nLearning objectives:\n• Identify common types of complaints\n• Explain the benefits of implementing a feedback process\n• Analyse the stages of the complaint handling process\n• Utilise investigatory techniques for evidence-based conclusions\n• Explain the positive outcomes of complaints \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mastering-complaints-empowering-leaders-for-success-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260209T100000
DTEND;TZID=Europe/London:20260209T123000
DTSTAMP:20260506T113723
CREATED:20251114T110924Z
LAST-MODIFIED:20260115T122852Z
UID:10002131-1770631200-1770640200@www.hcpa.info
SUMMARY:Managing conflict - Leading through collaboration
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is built around rich\, discussion-led learning tailored for established leaders. Delivered in a fully virtual environment\, it removes travel demands and fits easily into busy schedules. The format prioritises peer conversation\, reflective dialogue\, and shared experience\, enabling participants to explore real examples and challenges together and translate insights into practical action. \nDesigned specifically for leaders in adult social care\, this session creates a space for open discussion on the dynamics of conflict and collaboration. Through facilitated conversations and case examples\, you will deepen your understanding of how to navigate conflict confidently while strengthening a culture of cooperation within your teams. \nLearning outcomes:\n• Recognise the different types and common causes of conflict\n• Analyse the four stages of group development\n• Identify the possible outcomes of conflict resolution\n• Utilise different tools to manage conflict including feedback and mediation\n• Establish best practice to follow after conflict has been defused \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/managing-conflict-leading-through-collaboration/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260128T100000
DTEND;TZID=Europe/London:20260128T160000
DTSTAMP:20260506T113723
CREATED:20251023T160340Z
LAST-MODIFIED:20251216T102935Z
UID:10002075-1769594400-1769616000@www.hcpa.info
SUMMARY:Safeguarding Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\n\nOne day course at HCPA \nThis course for managers and professionals responsible for overseeing safeguarding practices within their organisation\, provides a comprehensive understanding of the key responsibilities of safeguarding for managers in protecting adults at risk of abuse or neglect. \nDelegates will explore the impact of current legislation\, learn how to respond effectively to suspected or alleged abuse\, and develop skills for collaborative working across agencies. The course also emphasises the importance of supporting colleagues in safeguarding processes\, ensuring a proactive and informed approach to protecting vulnerable adults. \nLearning objectives:\n• Understand the impact of current legislation for the safeguarding of adults at risk of abuse or neglect\n• Understand how to respond to suspected or alleged abuse\n• Understand how to participate in inter-agency\, joint or integrated working in order to protect vulnerable adults\n• Understand how to support others in safeguarding \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/safeguarding-manager-responsibilities-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260113T100000
DTEND;TZID=Europe/London:20260113T160000
DTSTAMP:20260506T113723
CREATED:20250707T155549Z
LAST-MODIFIED:20251024T163551Z
UID:10001803-1768298400-1768320000@www.hcpa.info
SUMMARY:Think Big\, Lead Smart - Well-Led
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT\n \nFIVE day course either at HCPA Campus or by Virtual Classroom\nAll sessions must be attended\nDay 1: 13/01/2026\nDay 2: 28/01/2026\nDay 3: 12/02/2026\nDay 4: 24/02/2026\nDay 5: 10/03/2026 \nAre you in a role where you would like to master the art of strategic leadership?\nDo you want to lead with purpose and think with power? \nOur five-day leadership programme (formerly known as Succession Planning Stage 2 – Continuing Professional Development) is designed for managers with 2+ years’ experience\, multi-site or regional managers\, directors and business owners in adult social care.\nGain insights into the distinctions between management and leadership\, discover the TEAMology Tool\, and build awareness of how your personal leadership style influences others. Develop a clear vision of what success looks like\, organisational goals\, enhance team performance and drive sustainable\, system-level improvements. Key focus areas include strategic planning\, values-led leadership\, building high-performing teams\, navigating change\, and developing robust recruitment and retention strategies. Participants will gain the insight and capability to lead with clarity\, influence\, and long-term impact:\n• Know yourself – Looking Inwards\n• Leading a successful service – Looking Around\n• Leading high performing teams – Looking Sideways\n• Beyond Boundaries – Looking Outwards\n• Recruitment & Retention \nAttending in person will benefit from valuable networking\, peer collaboration\, and the chance to form buddy and mentoring relationships for ongoing support beyond the course. These sessions spark spontaneous collaboration\, deeper insights and sharing best practice through real-time interaction.\nThe programme also includes learner-led optional follow up sessions with the tutor at 3 months and 6 months\, providing continued support and accountability as you apply your learning in the real world. \nTo book an In-person space\, click here\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/think-big-lead-smart-well-led-4/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260113T100000
DTEND;TZID=Europe/London:20260113T160000
DTSTAMP:20260506T113723
CREATED:20250707T155256Z
LAST-MODIFIED:20251024T163628Z
UID:10001802-1768298400-1768320000@www.hcpa.info
SUMMARY:Think Big\, Lead Smart - Well-Led
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT\n \nFIVE day course either at HCPA Campus or by Virtual Classroom\nAll sessions must be attended\nDay 1: 13/01/2026\nDay 2: 28/01/2026\nDay 3: 12/02/2026\nDay 4: 24/02/2026\nDay 5: 10/03/2026 \nAre you in a role where you would like to master the art of strategic leadership?\nDo you want to lead with purpose and think with power? \nOur five-day leadership programme (formerly known as Succession Planning Stage 2 – Continuing Professional Development) is designed for managers with 2+ years’ experience\, multi-site or regional managers\, directors and business owners in adult social care.\nGain insights into the distinctions between management and leadership\, discover the TEAMology Tool\, and build awareness of how your personal leadership style influences others. Develop a clear vision of what success looks like\, organisational goals\, enhance team performance and drive sustainable\, system-level improvements. Key focus areas include strategic planning\, values-led leadership\, building high-performing teams\, navigating change\, and developing robust recruitment and retention strategies. Participants will gain the insight and capability to lead with clarity\, influence\, and long-term impact:\n• Know yourself – Looking Inwards\n• Leading a successful service – Looking Around\n• Leading high performing teams – Looking Sideways\n• Beyond Boundaries – Looking Outwards\n• Recruitment & Retention \nAttending in person will benefit from valuable networking\, peer collaboration\, and the chance to form buddy and mentoring relationships for ongoing support beyond the course. These sessions spark spontaneous collaboration\, deeper insights and sharing best practice through real-time interaction.\nThe programme also includes learner-led optional follow up sessions with the tutor at 3 months and 6 months\, providing continued support and accountability as you apply your learning in the real world. \nTo book a Virtual classroom space\, click here\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/think-big-lead-smart-well-led-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251211T100000
DTEND;TZID=Europe/London:20251211T160000
DTSTAMP:20260506T113723
CREATED:20251016T194048Z
LAST-MODIFIED:20251210T175850Z
UID:10002058-1765447200-1765468800@www.hcpa.info
SUMMARY:Level 5 Award in Understanding Digital Leadership in Adult Social Care
DESCRIPTION:    \nCourse fee: £830+VAT\nFull payment is required prior to course commencement.\nThis qualification is eligible for funding re-imbursement up to £1000 via the Learning & Development Support Scheme (LDSS). More information can be found here\nSeven session course via Virtual Classroom\nAll sessions must be attended (T&C’s apply)\nDay 1: 11/12/2025\nDay 2: 18/12/2025\nDay 3: 15/01/2026\nDay 4: 22/01/2026\nDay 5: 05/02/2026\nDay 6: 12/02/2026\nDay 7: 12/03/2026\nPortfolio submission: 30/03/2026\nAdditional one-to-one support is available outside scheduled sessions for knowledge assessments and professional discussions to meet the qualification criteria. \nThe Level 5 Award in Understanding Digital Leadership in Adult Social Care is designed for senior professionals working within or supporting the adult social care sector who wish to lead safe\, person-centred digital transformation.\nThis qualification is particularly suited to individuals in roles that enable them to demonstrate leadership\, introduce and integrate technology into care delivery\, and improve outcomes for people who draw on care and support.\nLearners should have substantial experience within the sector and be working at Level 3 or above\, with opportunities to influence digital practice in their setting. \nThroughout the qualification\, learners will explore how technology and data can enhance the quality\, efficiency\, and outcomes of care. They will also develop the skills to plan and implement appropriate digital tools\, and to lead teams in building digital competence and confidence\, while upholding strong standards of governance\, privacy\, and ethical practice. \nBy completing the qualification\, learners will be able to:\n• Understand the national context for technology and data in adult social care\, including legal\, ethical\, safeguarding\, and governance considerations.\n• Identify technology and data that can improve quality of life\, personalise care\, and support independence.\n• Plan\, assess\, and select digital solutions that meet organisational and service requirements.\n• Engage stakeholders effectively and manage supplier/external relationships to support sustainable implementation.\n• Lead change: build staff digital skills\, confidence\, and wellbeing; create a positive learning culture; and champion continuous improvement using feedback and outcomes data \nTo achieve the qualification\, learners must successfully complete three mandatory units:\n• Use of technology and data in adult social care\n• Implement technology in adult social care\n• Lead change\, learning and improvement in adult social care \nThe course includes seven tutor-led sessions to support learners in developing the required knowledge\, skills and behaviours for successful completion. Learners must also complete and submit coursework within the timeframes set by the Tutor/Assessor. Both learners and their managers share responsibility for ensuring all submissions are authentic and completed on time. \nWhat are the entry requirements?\n• Prospective learners should have substantial experience within the sector and be working at Level 3 or above\, with opportunities to influence digital practice in their setting.\n• They should possess a strong command of the English language (e.g.\, Level 2).
URL:https://www.hcpa.info/courses/level-5-award-in-digital-leadership-in-adult-social-care/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills,Qualifications
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251113T100000
DTEND;TZID=Europe/London:20251113T160000
DTSTAMP:20260506T113723
CREATED:20250730T125133Z
LAST-MODIFIED:20251024T113618Z
UID:10001921-1763028000-1763049600@www.hcpa.info
SUMMARY:Trauma Informed Approaches and becoming a trauma informed organisation
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nDelegates will have an opportunity to understand the widespread nature of trauma within populations\, and how these can manifest on both an individual\, community\, cultural and national level. \nDelegates will learn how traumatic experiences\, especially those in childhood can fundamentally affect the way in which brain development occurs and will explore different types of trauma responses. They will also learn a key principle of being trauma informed is by looking beyond presenting behaviours and understand trauma informed approaches are not a specific intervention\, rather an organisational change to how people within all levels of an organisation are treated. This organisational change has multiple benefits to all people at all levels\, not just those who use services. \nDelegates will spend the second half of the day being shown a step-by-step guide on how to use the TrACE toolkit to; ready\, review\, monitor and evaluate their own trauma informed journey and have an opportunity to network with other delegates to support their individual journeys further. \nLearning objectives:\n• The prevalence of trauma\, especially Adverse Childhood Experiences (ACEs) within society.\n• That trauma is a natural response to abnormal experiences.\n• Consider types of experiences that can lead to trauma.\n• Explore the link between ACEs and poor adult health outcomes.\n• Understand key points of attachment theory.\n• Understand how trauma can change the flight and fight response and\, how this can subsequently cause a lifelong impact on a person’s behaviour.\n• Understand the 4 R’s of being trauma aware and the 6 principles of trauma approaches.\n• Step-by-step guide on how to become a trauma informed organisation using the 4 stages of the TrACE toolkit.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/trauma-informed-approaches-and-becoming-a-trauma-informed-organisation-with-hpft-cohort-02/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251106T140000
DTEND;TZID=Europe/London:20251106T163000
DTSTAMP:20260506T113723
CREATED:20250722T114028Z
LAST-MODIFIED:20251105T231812Z
UID:10001873-1762437600-1762446600@www.hcpa.info
SUMMARY:Substance Misuse in mental health for Mental Health service providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £38+VAT | ACE Member: £33+VAT Non-member: £50+VAT  \nHalf day course via Zoom \nThis half-day session is delivered live by our expert trainer in an interactive virtual environment\, meaning there are no hidden travel costs and fits easier into busy schedules. Sessions are designed so that participants can interact with the trainer and other learners to quickly gain actionable skills\, knowledge and behaviours\, helping them implement these swiftly. \nThis course is designed to provide a deep understanding of the NICE (National Institute for Health and Care Excellence) definition of Dual Diagnosis\, equipping participants with the knowledge to identify\, address\, and support individuals dealing with substance misuse issues. \nBy attending this session\, participants will:\nUnderstand the NICE definition of Dual Diagnosis and its implications.\nIdentify commonly misused substances and associated paraphernalia prevalent in Hertfordshire\, including their short and long-term effects on individuals.\nLearn how to recognise the signs of substance misuse\, enabling early intervention and support.\nExplore various barriers to accessing support for individuals struggling with substance misuse.\nDevelop effective communication strategies for sharing concerns with individuals and encouraging them to seek help.\nAcquire tips for collaborative working with other professionals and organisations to provide holistic support.\nGain an understanding of harm reduction strategies and their importance in addressing substance misuse.\nBe familiar with relevant agencies and resources available for referral and support in Hertfordshire. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/substance-misuse-in-mental-health-for-mental-health-service-providers-with-hpft-cohort-01/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251106T100000
DTEND;TZID=Europe/London:20251106T123000
DTSTAMP:20260506T113723
CREATED:20250722T111822Z
LAST-MODIFIED:20251024T110608Z
UID:10001870-1762423200-1762432200@www.hcpa.info
SUMMARY:Self-harm and suicidal ideation & intent for Mental Health service providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £38+VAT | ACE Member: £33+VAT | Non-member: £50+VAT  \nHalf day course via Zoom \nThis half-day session is delivered live by our expert trainer in an interactive virtual environment\, meaning there are no hidden travel costs and fits easier into busy schedules. Sessions are designed so that participants can interact with the trainer and other learners to quickly gain actionable skills\, knowledge and behaviours\, helping them implement these swiftly. \nThis course is suitable for all Mental Health services\, and is best suited for managers and seniors who are able to implement new practice into care planning. \nThe issues of self-harm and suicidal ideation are subjects whose stigma are starting to be addressed by society\, and as such the sheer prevalence of both are becoming more understood. This training has been developed to promote professional vigilance at the community level and give professionals the knowledge\, skills and confidence to work with affected individuals. \nThe course will explain what self-harm is\, why people use it as a means of coping\, and methods including typical and atypical to show the scale of harmful behaviours.\nIt will explain why people may have suicidal thoughts\, how these range in frequency and intensity and will consider biological considerations for both issues as a way of explaining in more detail their nature.\nThe course will cover how learners can use their knowledge to inform care planning and will be introduced to wellness plans and simple tools regarding harm reduction\, that when combined with care plans can improve wellbeing outcomes for people.\nWe want providers to feel equipped to have conversations with people who they either know or suspect are affected and feel confident to provide person centred support from accessing this training. \nLearning objectives:\n• Understand the definition of self-harm\n• Understand the importance of vigilance\n• Understand biological considerations\n• Understand links between self-harm and suicide\n• Common factors associated with suicide thoughts/intent\n• How knowledge of the subjects can be used to inform care plans.\n• Understand what organisations and resources can help. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/self-harm-and-suicidal-ideation-intent-for-mental-health-service-providers-with-hpft-cohort-01/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251028T103000
DTEND;TZID=Europe/London:20251028T113000
DTSTAMP:20260506T113723
CREATED:20250723T092259Z
LAST-MODIFIED:20251009T210355Z
UID:10001877-1761647400-1761651000@www.hcpa.info
SUMMARY:Falls Management - Ensure your service is up to date with best practice - For Homecare Providers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nLearning Objectives\n• Ensure you are aware of robust risk assessing for falls\n• Discuss falls interventions and share best practice\, linked to the World Falls guidance\n• Ensure triangulation across care planning\n• The importance of building your internal MDT\n• Be aware of the power of exercise and movement \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/falls-management-ensure-your-service-is-up-to-date-with-best-practice-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Care topics,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251014T100000
DTEND;TZID=Europe/London:20251014T113000
DTSTAMP:20260506T113723
CREATED:20250813T084543Z
LAST-MODIFIED:20251012T194602Z
UID:10001970-1760436000-1760441400@www.hcpa.info
SUMMARY:Bed Rail Risk Management for Managers
DESCRIPTION:Course fee: HCPA Full Member: Fully funded* | ACE Member: Fully funded* | Associate Member: N/A | Non-member: N/A \n1.5 hour Webinar via Zoom!\n \nHCPA are pleased to welcome you to this interactive online learning session. \nThis session will help managers confidently navigate decisions about the use of bed rails and bed levers\, in line with MHRA guidance and best practice principles. The training will cover when equipment is necessary\, how to complete risk assessments effectively\, and how to ensure decisions are always safe and person-centred. \nBy the end of this session\, participants will be able to:\n1. Understand the purpose and key content of the new Bed Rail Risk Management Guide.\n2. Recognise their responsibilities under the National Patient Safety Alert regarding bed rail safety.\n3. Identify when and how bed rails and bed levers should be considered\, in line with MHRA guidance.\n4. Confidently oversee the completion of risk assessments for bed rails within their service.\n5. Support care staff to make safe\, person-centred decisions about bed rail use.\n6. Understand when to escalate concerns or request a community-based review. \nFULLY BOOKED\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/bed-rail-risk-management-for-hertfordshire-managers-online-learning-session/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Prevention & Enablement
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251008T100000
DTEND;TZID=Europe/London:20251008T160000
DTSTAMP:20260506T113723
CREATED:20250904T100313Z
LAST-MODIFIED:20251002T211249Z
UID:10001996-1759917600-1759939200@www.hcpa.info
SUMMARY:Wound Management CPD for Nurses
DESCRIPTION:  \n  \nCourse fee: Non-member: £150+VAT\nAssociate Member: £112+VAT | ACE Member: £100+VAT | HCPA Full Member: Fully funded* \nTwo day course at HCPA\nDay 1: 08/10/2025\nDay 2: 09/10/2025 \nThis interactive course will provide valuable insight into current local and national drivers directing management of pressure ulcers and wound care. There will be revision of anatomy and physiology of wounds and wound healing \, pressure ulcer prevention\, identification and management. Practical sessions in wound dressings selection and how to use ‘Great Skin’ resources. \nLearning objectives: \nWound Management Day 1\n• Understand the impact of National and local drivers for wound care\n• Revision of Anatomy & Physiology of the skin and wound healing\n• Understanding the importance of accurate Holistic Wound assessment\n• Identify management options and introduction of local pathways\n• Gaining knowledge in prevention and management of Skin tears\n• Developing further skills in dressing products selection according to wound type\n• Identifying and managing lower limb conditions\n• Explore foot health in care settings and care of the diabetic foot \nPressure ulcer Prevention and Management Day 2\n• Gain knowledge of national and local drivers for pressure ulcer prevention\n• Review the physiology of pressure ulcer development and identification of pressure damage\n• Implement ASSKING care bundles with ‘Great Skin’ resources into care settings with application to surface including seating and posture\, skin inspection\, risk assessment\, keeping patients/residents moving\, continence management and good nutrition\n• Understand the importance of developing skills and knowledge in giving information and teaching colleagues\, residents and their families in the care setting to raise awareness and reduce risk. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/cpd-for-nurses-in-nursing-homes/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251003T100000
DTEND;TZID=Europe/London:20251003T160000
DTSTAMP:20260506T113723
CREATED:20250724T153950Z
LAST-MODIFIED:20250724T154049Z
UID:10001900-1759485600-1759507200@www.hcpa.info
SUMMARY:Managing People - Proactively Raising Productivity through Performance Management
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | Associate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\nOne Day course at HCPA\nPeople are any company’s greatest asset and even more so in the care sector\, so how do you ensure you keep the right people in the right jobs?\nThis course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are confident in their place in the company. Delegates will learn how to stand back and look at systems and process models  \nLearning objectives: \n\nIdentify key responsibilities of a Leader.  \nUnderstand reasons for performance management.  \nRecognise the balance between challenge and support.  \nAnalyse the differences of a leader and a manager.  \nDistinguish between the 4 leadership styles.  \nDemonstrate effective coaching skills.  \nExamine feedback tools.  \nEvaluate knowledge using case studies.  \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/managing-people-proactively-raising-productivity-through-performance-management-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250918T100000
DTEND;TZID=Europe/London:20250918T160000
DTSTAMP:20260506T113724
CREATED:20250617T141306Z
LAST-MODIFIED:20250617T141306Z
UID:10001791-1758189600-1758211200@www.hcpa.info
SUMMARY:Understanding Self-Management Skills
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nAdult social care employers in England can claim up to £135 per staff member on completion of Lead to succeed. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nJoin this online CPD module from Skills for Care and develop the self-management skills you need to lead with confidence. Learn how to set goals\, prioritise tasks\, and stay motivated even when faced with challenges. \nWhether you are in a team leader\, senior or management role in care\, or just someone looking to improve yourself\, this course is perfect for you.\nThis Skills for Care CPD module will help managers to tackle isolation\, manage time\, build resilience and ensure wellbeing. It will look at techniques and tools which can support managers to self-manage and understand when and how behaviours can influence and impact on others. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, this CPD module connects managers with their peers. Managers will understand how successful behaviours and practical strategies can support them in their day-to-day work. They’ll be challenged to put these into practice\, boosting their capacity to lead and manage effectively.\nThe module includes an emphasis on reflection\, helping managers to learn from their day-today experiences and think about how they can do things differently or get better at recognising what they do well. \nLearning Outcomes\n• Awareness of the impact of your own beliefs and values\n• Understanding self-management\, self-awareness and confidence\n• Understanding integrity and how actions & words influence others\n• Awareness of cultures that foster resilience\n• Understanding emotional intelligence\n• How to deal with pressure and stress using well-being strategies including delegation\n• Awareness of time management\, techniques and tools.\n\nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-self-management-skills/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T100000
DTEND;TZID=Europe/London:20250917T160000
DTSTAMP:20260506T113724
CREATED:20250707T151528Z
LAST-MODIFIED:20250707T151947Z
UID:10001801-1758103200-1758124800@www.hcpa.info
SUMMARY:Think Big\, Lead Smart - Well-Led
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT\n \nFIVE day course either at HCPA Campus or by Virtual Classroom\nAll sessions must be attended\nDay 1: 17/09/2025\nDay 2: 01/10/2025\nDay 3: 16/10/2025\nDay 4: 04/11/2025\nDay 5: 20/11/2025 \nAre you in a role where you would like to master the art of strategic leadership?\nDo you want to lead with purpose and think with power? \nOur five-day leadership programme (formerly known as Succession Planning Stage 2 – Continuing Professional Development) is designed for managers with 2+ years’ experience\, multi-site or regional managers\, directors and business owners in adult social care.\nGain insights into the distinctions between management and leadership\, discover the TEAMology Tool\, and build awareness of how your personal leadership style influences others. Develop a clear vision of what success looks like\, organisational goals\, enhance team performance and drive sustainable\, system-level improvements. Key focus areas include strategic planning\, values-led leadership\, building high-performing teams\, navigating change\, and developing robust recruitment and retention strategies. Participants will gain the insight and capability to lead with clarity\, influence\, and long-term impact:\n• Know yourself – Looking Inwards\n• Leading a successful service – Looking Around\n• Leading high performing teams – Looking Sideways\n• Beyond Boundaries – Looking Outwards\n• Recruitment & Retention \nAttending in person will benefit from valuable networking\, peer collaboration\, and the chance to form buddy and mentoring relationships for ongoing support beyond the course. These sessions spark spontaneous collaboration\, deeper insights and sharing best practice through real-time interaction.\nThe programme also includes learner-led optional follow up sessions with the tutor at 3 months and 6 months\, providing continued support and accountability as you apply your learning in the real world. \nTo book an In-person space\, click here\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/think-big-lead-smart-well-led-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T100000
DTEND;TZID=Europe/London:20250917T160000
DTSTAMP:20260506T113724
CREATED:20250707T150858Z
LAST-MODIFIED:20250707T151850Z
UID:10001800-1758103200-1758124800@www.hcpa.info
SUMMARY:Think Big\, Lead Smart - Well-Led
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded* | ACE Member: £437.50+VAT | Associate Member: £437.50+VAT | Non-member: £437.50+VAT\n \nFIVE day course either at HCPA Campus or by Virtual Classroom\nAll sessions must be attended\nDay 1: 17/09/2025\nDay 2: 01/10/2025\nDay 3: 16/10/2025\nDay 4: 04/11/2025\nDay 5: 20/11/2025 \nAre you in a role where you would like to master the art of strategic leadership?\nDo you want to lead with purpose and think with power? \nOur five-day leadership programme (formerly known as Succession Planning Stage 2 – Continuing Professional Development) is designed for managers with 2+ years’ experience\, multi-site or regional managers\, directors and business owners in adult social care.\nGain insights into the distinctions between management and leadership\, discover the TEAMology Tool\, and build awareness of how your personal leadership style influences others. Develop a clear vision of what success looks like\, organisational goals\, enhance team performance and drive sustainable\, system-level improvements. Key focus areas include strategic planning\, values-led leadership\, building high-performing teams\, navigating change\, and developing robust recruitment and retention strategies. Participants will gain the insight and capability to lead with clarity\, influence\, and long-term impact:\n• Know yourself – Looking Inwards\n• Leading a successful service – Looking Around\n• Leading high performing teams – Looking Sideways\n• Beyond Boundaries – Looking Outwards\n• Recruitment & Retention \nAttending in person will benefit from valuable networking\, peer collaboration\, and the chance to form buddy and mentoring relationships for ongoing support beyond the course. These sessions spark spontaneous collaboration\, deeper insights and sharing best practice through real-time interaction.\nThe programme also includes learner-led optional follow up sessions with the tutor at 3 months and 6 months\, providing continued support and accountability as you apply your learning in the real world. \nTo book a Virtual classroom space\, click here\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/think-big-lead-smart-well-led/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250911T100000
DTEND;TZID=Europe/London:20250911T160000
DTSTAMP:20260506T113724
CREATED:20250730T124717Z
LAST-MODIFIED:20250730T124736Z
UID:10001920-1757584800-1757606400@www.hcpa.info
SUMMARY:Trauma Informed Approaches and becoming a trauma informed organisation - with HPFT
DESCRIPTION:Course fee: HCPA Full Member: Fully funded*\nAssociate Member: £56+VAT | ACE Member: £50+VAT | Non-member: £75+VAT  \nOne day course at HCPA \nDelegates will have an opportunity to understand the widespread nature of trauma within populations\, and how these can manifest on both an individual\, community\, cultural and national level. \nDelegates will learn how traumatic experiences\, especially those in childhood can fundamentally affect the way in which brain development occurs and will explore different types of trauma responses. They will also learn a key principle of being trauma informed is by looking beyond presenting behaviours and understand trauma informed approaches are not a specific intervention\, rather an organisational change to how people within all levels of an organisation are treated. This organisational change has multiple benefits to all people at all levels\, not just those who use services. \nDelegates will spend the second half of the day being shown a step-by-step guide on how to use the TrACE toolkit to; ready\, review\, monitor and evaluate their own trauma informed journey and have an opportunity to network with other delegates to support their individual journeys further. \nLearning objectives:\n• The prevalence of trauma\, especially Adverse Childhood Experiences (ACEs) within society.\n• That trauma is a natural response to abnormal experiences.\n• Consider types of experiences that can lead to trauma.\n• Explore the link between ACEs and poor adult health outcomes.\n• Understand key points of attachment theory.\n• Understand how trauma can change the flight and fight response and\, how this can subsequently cause a lifelong impact on a person’s behaviour.\n• Understand the 4 R’s of being trauma aware and the 6 principles of trauma approaches.\n• Step-by-step guide on how to become a trauma informed organisation using the 4 stages of the TrACE toolkit.\n \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/trauma-informed-approaches-and-becoming-a-trauma-informed-organisation-with-hpft-cohort-01/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250905T100000
DTEND;TZID=Europe/London:20250905T160000
DTSTAMP:20260506T113724
CREATED:20250810T161719Z
LAST-MODIFIED:20250814T175320Z
UID:10001957-1757066400-1757088000@www.hcpa.info
SUMMARY:Enabling & Posture CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day programme open for applications\nDay 1: 05/09/2025 | Day 2: 12/09/2025 | Day 3: 19/09/2025 | Day 4: 26/09/2025\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThe Enabling & Posture CHAMPION equips staff to learn how simple changes can be made to improve functional independence\, so that individuals can fully participate in their life physically and mentally\, thereby improving overall health outcomes and quality of life\, and supporting people to live longer better. \nLearning Outcomes:\n• Define the role of an Enabling Champion and explain how this role can benefit their organisation by fostering a culture of independence and active participation.\n• Describe the anatomy and physiology relevant to mobility\, including the benefits of physical activity and encouraging participation in activities of daily living (ADLs) through normal movement.\n• Explain the principles of an enabling care culture\, including how to identify potential problems and appropriately signpost to appropriate professionals.\n• Apply the SMART goal-setting process to develop personalised mobility and enabling plans within their own workplace.\n• Demonstrate effective communication and motivational strategies\, including goal setting\, to support and encourage individuals’ participation in mobility and ADLs.\n• Implement therapeutic handling techniques\, such as therapeutic touch\, to facilitate safe and effective movement.\n• Analyse posture and positioning principles\, including joint positioning and optimal alignment\, and apply methods to check and improve sitting posture.\n• Evaluate signs of acute deterioration using tools such as RESTORE2 and NEWS2\, and identify appropriate actions and referrals.\n• Assess the impact of enabling practices on individual independence and well-being\, and recommend improvements to care plans and organisational culture.\n• Develop a comprehensive action plan using SMART goals to promote an enabling care culture that supports safe mobility\, encourages physical activity\, and ensures timely response to health deterioration. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/enabling-posture-champion-application/
CATEGORIES:Care Leadership Courses,Champions,Prevention & Enablement
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