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DTSTART;TZID=Europe/London:20260901T100000
DTEND;TZID=Europe/London:20260901T160000
DTSTAMP:20260609T154216Z
CREATED:20260609T154216Z
LAST-MODIFIED:20260609T154216Z
UID:10002499-1788256800-1788278400@www.hcpa.info
SUMMARY:Supporting Relationships - Relationship & Sexuality Awareness Training for Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\n\nOne day course at HCPA Campus\nThis course will give Care Managers and Supervisors the knowledge and skills to engage confidently and compassionately in discussions surrounding sexuality and intimacy for individuals they support. Emphasis is placed on understanding safeguarding principles and positive risk-taking while respecting autonomy. Exploring the barriers\, benefits and impact of staff values on understanding sexuality and relationships\, clarifying roles\, regulations\, and legal considerations in all areas of care provision. \nLearning objectives:\n• Communication Skills: Teaching effective communication strategies to discuss sensitive topics with empathy and respect.\n• Understanding Diverse Needs: Recognising and understanding the diverse range of relationships and sexualities among individuals\, including LGBTQ+ identities.\n• Consent and Boundaries: Educating staff on the importance of consent\, boundaries\, and personal autonomy.\n• Cultural Sensitivity: Addressing cultural differences and their impact on relationships and sexuality.\n• Support for Individuals: Recognising signs of those that need support and offering that support appropriately.\n• Legal and Ethical Considerations: Understanding legal frameworks and ethical considerations when supporting individuals in matters related to relationships and sexuality. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/supporting-relationships-relationship-sexuality-awareness-training-for-managers/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260826T100000
DTEND;TZID=Europe/London:20260826T160000
DTSTAMP:20260710T144747Z
CREATED:20260610T095645Z
LAST-MODIFIED:20260710T144747Z
UID:10002503-1787738400-1787760000@www.hcpa.info
SUMMARY:Team Leading - Navigating Leadership Styles for Organisational Success
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nOne day course at HCPA Campus\nThis course is aimed at care staff who are either working in\, or progressing to a Team Leader position\, and will provide delegates with an understanding of leadership styles within organisations.\nLearners will develop knowledge of team dynamics and the techniques used to manage the work of teams. Learners will also gain an appreciation of the impact of change management and how a motivated team affects an organisation. \nLearning objectives:\n• Understand different leadership styles within an organisation and be able to confidently use different leaderships styles\n• Understand team dynamics and describe the purpose of different teams\, along with team development and behaviour\n• Understand techniques used to manage the work of teams and describe a range of techniques to monitor the flow of a team\n• Understand the impact of change management within a team and the importance of accepting positive change\, including how to implement change\n• Understand team motivation and techniques that can be used to motivate staff \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/team-leading-navigating-leadership-styles-for-organisational-success/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260817T100000
DTEND;TZID=Europe/London:20260817T160000
DTSTAMP:20260511T142608Z
CREATED:20260511T142608Z
LAST-MODIFIED:20260511T142608Z
UID:10002432-1786960800-1786982400@www.hcpa.info
SUMMARY:Supervision & Appraisal
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nSupervision is a legal and regulatory requirement of adult care settings. This course discusses the purpose and processes of effective supervision\, together with performance management and methods of managing and addressing conflict. Delegates will learn about supporting others within an organisation’s cycle of performance management\, and how to maximise support for staff members. Legislation\, codes of practice\, and policies and procedures will be explored alongside how they influence the supervision process. \nLearning objectives:\n• Understand the purpose of supervision\n• Understand how the principles of supervision can be used to inform performance management\n• Understand how to support individuals through supervision\n• Understand how supervision supports performance\n• Understand how to identify skill gaps in knowledge and confidence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/supervision-appraisal/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260814T140000
DTEND;TZID=Europe/London:20260814T163000
DTSTAMP:20260513T160440Z
CREATED:20260513T160440Z
LAST-MODIFIED:20260513T160440Z
UID:10002458-1786716000-1786725000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260814T100000
DTEND;TZID=Europe/London:20260814T123000
DTSTAMP:20260513T155351Z
CREATED:20260513T155351Z
LAST-MODIFIED:20260513T155351Z
UID:10002457-1786701600-1786710600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260812T100000
DTEND;TZID=Europe/London:20260812T160000
DTSTAMP:20260627T162256Z
CREATED:20260513T154056Z
LAST-MODIFIED:20260627T162256Z
UID:10002456-1786528800-1786550400@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260811T100000
DTEND;TZID=Europe/London:20260811T120000
DTSTAMP:20260805T125544Z
CREATED:20260609T144243Z
LAST-MODIFIED:20260805T125544Z
UID:10002496-1786442400-1786449600@www.hcpa.info
SUMMARY:Care Induction - Quality Onboarding Guidance for Managers
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom \nThis course is designed to empower managers and team leaders in adult social care settings with the tools and knowledge to deliver an effective and structured induction process. A well-planned induction sets the foundation for new starters to integrate seamlessly into their roles\, ensuring they feel supported\, engaged\, and prepared to provide high-quality care. \nEntry Requirements: Learners must be in a management role to attend this course. \nParticipants will explore the key components of a robust induction program\, from initial onboarding to ongoing support. The course will focus on strategies to engage a diverse workforce\, address performance concerns effectively\, and tailor support to individual needs. Additionally\, learners will understand the role of checklists and templates in streamlining and optimising the induction process\, ensuring consistency and efficiency. \nLearning Objectives: \n\nDescribe the key components of a structured induction for new starters in adult social care.\nExplain how to implement strategies to engage and support a diverse range of new starters.\nUnderstand how to assess performance\, address concerns\, and provide tailored support.\nExplain how checklists and templates can be used to optimise the induction process.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-induction-quality-onboarding-guidance-for-managers-virtual/
LOCATION:Virtual Classroom
CATEGORIES:Care Induction,Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260810T100000
DTEND;TZID=Europe/London:20260810T160000
DTSTAMP:20260721T085504Z
CREATED:20260511T141753Z
LAST-MODIFIED:20260721T085504Z
UID:10002430-1786356000-1786377600@www.hcpa.info
SUMMARY:Safeguarding Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\n\nOne day course at HCPA \nThis course for managers and professionals responsible for overseeing safeguarding practices within their organisation\, provides a comprehensive understanding of the key responsibilities of safeguarding for managers in protecting adults at risk of abuse or neglect. \nDelegates will explore the impact of current legislation\, learn how to respond effectively to suspected or alleged abuse\, and develop skills for collaborative working across agencies. The course also emphasises the importance of supporting colleagues in safeguarding processes\, ensuring a proactive and informed approach to protecting vulnerable adults. \nLearning objectives:\n• Understand the impact of current legislation for the safeguarding of adults at risk of abuse or neglect\n• Understand how to respond to suspected or alleged abuse\n• Understand how to participate in inter-agency\, joint or integrated working in order to protect vulnerable adults\n• Understand how to support others in safeguarding \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/safeguarding-manager-responsibilities/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260806T100000
DTEND;TZID=Europe/London:20260806T120000
DTSTAMP:20260511T094051Z
CREATED:20260511T094051Z
LAST-MODIFIED:20260511T094051Z
UID:10002421-1786010400-1786017600@www.hcpa.info
SUMMARY:Evidencing & Action Planning
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom\nThis course is designed for managers and team leaders who are looking to drive positive change within their adult social care settings. Participants will learn how to create\, implement\, and evaluate improvement action plans that deliver measurable results and align with organisational objectives. Through practical exercises and real-world examples\, attendees will gain the skills to identify areas for improvement and develop SMART objectives (Specific\, Measurable\, Achievable\, Relevant\, Time-bound). The course will also cover strategies for securing leadership support\, assigning responsibilities\, and effectively managing progress to ensure successful outcomes. \nThis interactive session is ideal for those seeking to foster a culture of continuous improvement\, enhance team performance\, and contribute to the overall success of their organisation. \nEntry Requirements: Learners must be in a management or team leader role to attend this course. \nLearning Objectives: \n\nDescribe how to develop an improvement action plan with SMART objectives\, clear tasks\, and realistic timeframes.\nIdentify areas for improvement and align action plans with organisational goals to gain leadership support.\nExplain how to implement and manage action plans by assigning responsibilities and tracking progress.\nEvaluate the effectiveness of the action plan by analysing results and making necessary adjustments.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/evidencing-action-planning/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260729T100000
DTEND;TZID=Europe/London:20260729T160000
DTSTAMP:20260627T210647Z
CREATED:20260513T152231Z
LAST-MODIFIED:20260627T210647Z
UID:10002455-1785319200-1785340800@www.hcpa.info
SUMMARY:Coaching for Effective Leadership - Understanding Self Management and Resilience
DESCRIPTION:    \nCourse fee: £112.50 +VAT\n This course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Self Management.\nRead more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nCoaching for Effective Leadership equips managers with practical coaching skills underpinned by strong self management and resilience. The course builds clarity\, focus and confidence under pressure\, helping leaders prioritise effectively\, coach themselves and others\, and sustain their impact in demanding care environments. \nThis Skills for Care CPD module places coaching at the heart of effective leadership\, supported by strong self management and resilience. \nThe day begins by exploring what resilience really is\, and how self management\, emotional intelligence\, beliefs and values influence leadership behaviour under pressure. Managers reflect on how they manage time\, stress and competing demands\, and how this impacts their ability to lead and support others effectively. \nParticipants are then introduced to a practical coaching model\, designed for everyday leadership conversations. Managers use this model to identify three real leadership goals and learn how to prioritise effectively – protecting what matters most while still making progress. \nThrough supported practice\, managers first coach each other on a low risk goal\, before developing their skills further and coaching at a deeper level. Built in protected time allows participants to practise self management techniques\, apply coaching approaches\, and create clarity around focus\, boundaries and next steps. \nLearning Outcomes\n• Explain how effective coaching is underpinned by strong self management and resilience\n• Describe what resilience is and how it supports sustained leadership effectiveness\n• Reflect on how their beliefs\, values and behaviours impact their leadership presence\n• Use a practical coaching model in everyday leadership conversations\n• Identify and prioritise leadership goals\, protecting their most important priorities\n• Apply coaching skills to support clarity\, focus and development in themselves and others\n• Implement practical strategies to manage pressure\, time and competing demands \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS) under Understanding Self Management*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-self-management-skills-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260724T100000
DTEND;TZID=Europe/London:20260724T160000
DTSTAMP:20260723T161739Z
CREATED:20260511T141040Z
LAST-MODIFIED:20260723T161739Z
UID:10002428-1784887200-1784908800@www.hcpa.info
SUMMARY:Resolving Conflict\, Providing Feedback\, and Managing Complaints - Essential Knowledge and Skills for those New to Leadership
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\n \nOne day course at HCPA Campus \nEffective leadership requires the ability to navigate conflict\, provide constructive feedback\, and manage complaints with confidence and professionalism. This course is designed for those new to leadership or taking on new responsibilities\, equipping them with the essential skills to handle challenging workplace situations effectively. \nLearners will be able to identify common causes of conflict and explore practical resolution strategies\, including mediation and feedback techniques. The course also addresses the complexities of difficult conversations\, providing a structured\, five-step approach to ensure productive and solution-focused discussions. Additionally\, learners will gain insights into complaint management\, from identifying common issues to conducting thorough investigations and reaching evidence-based conclusions. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Recognise the different types and common causes of conflict and identify the possible outcomes of conflict resolution.\n• Utilise different tools to manage conflict including feedback and mediation.\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focused communication and action planning.\n• Identify common types of complaints and analyse the stages of the complaint handling process.\n• Utilise investigatory techniques to reach evidence-based conclusions. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/resolving-conflict-providing-feedback-and-managing-complaints-essential-knowledge-and-skills-for-those-new-to-leadership-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260721T100000
DTEND;TZID=Europe/London:20260721T160000
DTSTAMP:20260627T161622Z
CREATED:20260402T155917Z
LAST-MODIFIED:20260627T161622Z
UID:10002385-1784628000-1784649600@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260717T100000
DTEND;TZID=Europe/London:20260717T160000
DTSTAMP:20260716T162722Z
CREATED:20260511T140817Z
LAST-MODIFIED:20260716T162722Z
UID:10002427-1784282400-1784304000@www.hcpa.info
SUMMARY:Mastering Time Management and Effective Mentoring and Coaching - Essential Skills for new leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nStepping into a leadership role comes with new challenges\, responsibilities\, and the need to manage time and people effectively. This course equips emerging leaders with essential skills in time management\, mentoring\, and coaching to enhance productivity\, reduce stress\, and support team development. \nLearners will explore practical strategies to overcome common time management pitfalls\, such as procrastination and inefficient prioritisation\, while learning to implement tools like the Time Management Matrix. Additionally\, the course delves into the critical distinctions between mentoring and coaching\, offering insights into when and how to apply each approach for maximum impact. \nThrough interactive discussions\, learners will gain valuable techniques for effective delegation\, coaching conversations\, and guiding their teams toward success. By the end of the course\, new leaders will be equipped with the skills to manage their time wisely and develop their teams through purposeful mentoring and coaching. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of effective time management and its impact on productivity\, stress levels\, and overall leadership effectiveness.\n• Identify personal “thieves of time” and common time management mistakes\, including procrastination and fear of failure\, and develop strategies to overcome them.\n• Learn how to manage and prioritise tasks effectively by categorising them based on urgency and importance using the Time Management Matrix.\n• Evaluate different time management tools and communication techniques to enhance efficiency and delegation skills.\n• Differentiate between mentoring and coaching\, understanding their unique roles and benefits in leadership and team development.\n• Explore coaching techniques and models\, including effective questioning strategies\, and discover how coaching can be applied in different workplace scenarios to support and develop team members. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mastering-time-management-and-effective-mentoring-and-coaching-essential-skills-for-new-leaders-2/2026-07-17/2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260717T080000
DTEND;TZID=Europe/London:20260717T170000
DTSTAMP:20260716T162722Z
CREATED:20260511T140817Z
LAST-MODIFIED:20260716T162722Z
UID:10002584-1784275200-1784307600@www.hcpa.info
SUMMARY:Mastering Time Management and Effective Mentoring and Coaching - Essential Skills for new leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus \nStepping into a leadership role comes with new challenges\, responsibilities\, and the need to manage time and people effectively. This course equips emerging leaders with essential skills in time management\, mentoring\, and coaching to enhance productivity\, reduce stress\, and support team development. \nLearners will explore practical strategies to overcome common time management pitfalls\, such as procrastination and inefficient prioritisation\, while learning to implement tools like the Time Management Matrix. Additionally\, the course delves into the critical distinctions between mentoring and coaching\, offering insights into when and how to apply each approach for maximum impact. \nThrough interactive discussions\, learners will gain valuable techniques for effective delegation\, coaching conversations\, and guiding their teams toward success. By the end of the course\, new leaders will be equipped with the skills to manage their time wisely and develop their teams through purposeful mentoring and coaching. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of effective time management and its impact on productivity\, stress levels\, and overall leadership effectiveness.\n• Identify personal “thieves of time” and common time management mistakes\, including procrastination and fear of failure\, and develop strategies to overcome them.\n• Learn how to manage and prioritise tasks effectively by categorising them based on urgency and importance using the Time Management Matrix.\n• Evaluate different time management tools and communication techniques to enhance efficiency and delegation skills.\n• Differentiate between mentoring and coaching\, understanding their unique roles and benefits in leadership and team development.\n• Explore coaching techniques and models\, including effective questioning strategies\, and discover how coaching can be applied in different workplace scenarios to support and develop team members. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mastering-time-management-and-effective-mentoring-and-coaching-essential-skills-for-new-leaders-2/2026-07-17/1/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260715T093000
DTEND;TZID=Europe/London:20260715T160000
DTSTAMP:20260714T223819Z
CREATED:20260701T155502Z
LAST-MODIFIED:20260714T223819Z
UID:10002552-1784107800-1784131200@www.hcpa.info
SUMMARY:Tender Bid Writing
DESCRIPTION:Course fee: Fully funded – Only available for HCPA Members \nThis session is specifically designed for those in strategic leadership roles. \nIt will equip you with the knowledge and tools to secure that crucial health and social care tender. Whether your goal is to retain an existing contract or win a new one\, this session will guide you through the key considerations of bidding\, essential preparations\, and the steps to become tender-ready – culminating in writing a successful\, high-scoring bid.\nWhat you will gain: \n\nStrategic planning and preparation to ensure compliance and readiness\nInsight into partnership bidding – weighing benefits and potential risks\nConfidence in tackling method statements effectively\nTechniques to strengthen your bid and maximise scoring potential\nPost-submission essentials to maintain momentum and compliance\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than one delegate per site will be reduced to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/tender-bid-writing/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260710T140000
DTEND;TZID=Europe/London:20260710T163000
DTSTAMP:20260513T151803Z
CREATED:20260513T151803Z
LAST-MODIFIED:20260513T151803Z
UID:10002454-1783692000-1783701000@www.hcpa.info
SUMMARY:Mastering Complaints - Empowering Leaders for Success
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who value collaborative\, discussion-led learning. Delivered in a virtual environment that removes the need for travel and fits seamlessly into busy schedules\, the session centres on conversation\, shared experience\, and peer insight. Participants are encouraged to engage actively with the facilitator and one another\, exploring real scenarios and reflecting on best practice in a supportive\, leader-focused space. \nThrough guided discussion and practical examples\, this course helps you strengthen your approach to complaint management as a leader. You will explore common types of complaints\, examine the complaint-handling process\, and discuss investigatory techniques that support fair\, evidence-based decision-making. The session also highlights how a culture of constructive feedback and continuous improvement can turn complaints into meaningful opportunities for growth and organisational learning. \nLearning objectives:\n• Identify common types of complaints\n• Explain the benefits of implementing a feedback process\n• Analyse the stages of the complaint handling process\n• Utilise investigatory techniques for evidence-based conclusions\n• Explain the positive outcomes of complaints \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/mastering-complaints-empowering-leaders-for-success/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260710T100000
DTEND;TZID=Europe/London:20260710T123000
DTSTAMP:20260513T151314Z
CREATED:20260513T151314Z
LAST-MODIFIED:20260513T151314Z
UID:10002453-1783677600-1783686600@www.hcpa.info
SUMMARY:Managing conflict - Leading through collaboration
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom \nThis half-day\, live online session is built around rich\, discussion-led learning tailored for established leaders. Delivered in a fully virtual environment\, it removes travel demands and fits easily into busy schedules. The format prioritises peer conversation\, reflective dialogue\, and shared experience\, enabling participants to explore real examples and challenges together and translate insights into practical action. \nDesigned specifically for leaders in adult social care\, this session creates a space for open discussion on the dynamics of conflict and collaboration. Through facilitated conversations and case examples\, you will deepen your understanding of how to navigate conflict confidently while strengthening a culture of cooperation within your teams. \nLearning outcomes:\n• Recognise the different types and common causes of conflict\n• Analyse the four stages of group development\n• Identify the possible outcomes of conflict resolution\n• Utilise different tools to manage conflict including feedback and mediation\n• Establish best practice to follow after conflict has been defused \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/managing-conflict-leading-through-collaboration-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260708T093000
DTEND;TZID=Europe/London:20260708T123000
DTSTAMP:20260327T234457Z
CREATED:20260119T150944Z
LAST-MODIFIED:20260327T234457Z
UID:10002215-1783503000-1783513800@www.hcpa.info
SUMMARY:Fire Safety Study (Homecare settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nOnly available for Hertfordshire providers \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-homecare-settings-manager-responsibilities-morning-session-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260706T100000
DTEND;TZID=Europe/London:20260706T160000
DTSTAMP:20260627T161517Z
CREATED:20260511T135925Z
LAST-MODIFIED:20260627T161517Z
UID:10002426-1783332000-1783353600@www.hcpa.info
SUMMARY:Lead to Succeed
DESCRIPTION:    \nCourse fee: £437.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nFIVE Day course at HCPA Campus\nAll sessions must be attended\nDay 1: 06/07/2026\nDay 2: 13/07/2026\nDay 3: 20/07/2026\nDay 4: 27/07/2026\nDay 5: 03/08/2026 \nLead to Succeed is a practical learning programme aimed at aspiring managers and deputies in adult social care services. \nThis Skills for Care learning programme will help individuals to develop their leadership and management potential\, gain knowledge and be supported and challenged to put this into practice. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, Lead to Succeed connects aspiring managers with their peers. Learners completing Lead to succeed will understand how successful behaviours and practical strategies can support them in their day-to-day work. They will be challenged to put these into practice\, boosting their capacity to lead and manage effectively. The programme includes an emphasis on reflection\, helping individuals to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well. \nThe programme is delivered through five interactive modules covering the objectives below: \n\nSuccessful behaviours for leaders and managers\nBecoming a leader\nDeveloping a positive culture\nEffective supervision and coaching\nLeading and managing the inspection process\n\nHow it helps new managers and deputies \nLead to Succeed is at the forefront of the more formal development of aspiring new managers and deputies. This learning programme will help individuals to develop their leadership and management potential\, gain knowledge and be supported and challenged to put this into practice.\nWe’ve received overwhelming feedback about the difference it can make. Unlike undertaking formal qualifications\, which can often feel like a solitary process\, Lead to Succeed connects aspiring managers with their peers. Learners completing Lead to succeed will understand how successful behaviours and practical strategies can support them in their day-to-day work. They will be challenged to put these into practice\, boosting their capacity to lead and manage effectively. The programme includes an emphasis on reflection\, helping individuals to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead. \nLearners are expected to attend each of the five learning and development modules that make up the programme and will only be able to receive a certificate of completion if they have participated in all five modules. Delegates who withdraw or do not complete will not be refunded and won’t be able to claim reimbursement through the LDSS. Cancellation charges apply. Delegates who are late may not be admitted into the training and costs incurred. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.
URL:https://www.hcpa.info/courses/lead-to-succeed/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260630T100000
DTEND;TZID=Europe/London:20260630T160000
DTSTAMP:20260327T233336Z
CREATED:20260318T162627Z
LAST-MODIFIED:20260327T233336Z
UID:10002374-1782813600-1782835200@www.hcpa.info
SUMMARY:Mental Capacity Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course is for those in a leadership role\, with responsibility for mental capacity assessments.\nThroughout the course\, delegates will discuss:\n• The History of the Mental Capacity Act\n• Best Practice Principles and Code of Conduct\n• Responsibilities under the MCA and applying the principles.\n• Assessments of Capacity and Best Interests Decisions\n• Reporting\n• Liberty Protection Safeguards (LPS) and the Court of Protection \nLearning objectives:\n• Understand roles and responsibilities under the act and how to apply the principles in practice\n• Understand best practice principles and how to embed these into practice\n• Understand Best Interest Decisions and have confidence to make these where required\, using relevant law and legislation\n• Understand how the MCA code of practice is used and how this protects care professionals\n• Understand restrictive practice and the law.\n• Understand Liberty Protection Safeguards (LPS) and the role of the Court of Protection \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mental-capacity-manager-responsibilities-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T100000
DTEND;TZID=Europe/London:20260622T160000
DTSTAMP:20260327T232438Z
CREATED:20260318T155825Z
LAST-MODIFIED:20260327T232438Z
UID:10002371-1782122400-1782144000@www.hcpa.info
SUMMARY:Team Leading - Navigating Leadership Styles for Organisational Success
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nOne day course at HCPA Campus\nThis course is aimed at care staff who are either working in\, or progressing to a Team Leader position\, and will provide delegates with an understanding of leadership styles within organisations.\nLearners will develop knowledge of team dynamics and the techniques used to manage the work of teams. Learners will also gain an appreciation of the impact of change management and how a motivated team affects an organisation. \nLearning objectives:\n• Understand different leadership styles within an organisation and be able to confidently use different leaderships styles\n• Understand team dynamics and describe the purpose of different teams\, along with team development and behaviour\n• Understand techniques used to manage the work of teams and describe a range of techniques to monitor the flow of a team\n• Understand the impact of change management within a team and the importance of accepting positive change\, including how to implement change\n• Understand team motivation and techniques that can be used to motivate staff \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/team-leading-navigating-leadership-styles-for-organisational-success-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260622T100000
DTEND;TZID=Europe/London:20260622T130000
DTSTAMP:20260327T232505Z
CREATED:20260309T141035Z
LAST-MODIFIED:20260327T232505Z
UID:10002341-1782122400-1782133200@www.hcpa.info
SUMMARY:Care Home Medication Governance
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n3 hour course via Virtual Classroom\n\nThis online training course supports managers and senior staff in developing a clear\, robust\, and legally compliant approach to medication governance within care home settings. The session explores the legislation\, regulatory expectations\, and practical systems required to maintain safe\, consistent\, and person‑centred medication practice. Participants will also examine staff roles\, responsibilities\, and escalation processes – alongside effective methods for communicating good practice within wider teams. \nLearning Outcomes\n• Understand the legislation and guidance underpinning medication governance.\n• Understand how to ensure the care service can meet the regulatory and local monitoring requirements for medication administration\, including the consequences of incorrect practice.\n• Recognise and review the responsibilities involved in effective medication practice throughout the organisation\, including process for escalations.\n• To have clear guidance and structure regarding the roles\, responsibilities\, and accountabilities with different roles for medication administration.\n• Understand good methods of communication with the wider staff teams\, exploring how to establish ongoing communication to the wider team on good medication practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/care-home-medication-governance/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260619T100000
DTEND;TZID=Europe/London:20260619T120000
DTSTAMP:20260327T232019Z
CREATED:20260309T143824Z
LAST-MODIFIED:20260327T232019Z
UID:10002344-1781863200-1781870400@www.hcpa.info
SUMMARY:Effective Observations and Competency Management
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day webinar via Zoom\nThis course equips managers and team leaders with the skills and knowledge to conduct formal workplace observations that align with organisational standards and best practices. Effective observation and feedback are essential for ensuring staff meet competency requirements and continuously improve their performance. \nParticipants will explore the principles of formal observation\, including how to identify key competencies relevant to their roles. The course provides practical guidance on setting up and conducting structured\, competency-based observations\, ensuring a fair and consistent approach. In addition\, attendees will learn how to provide constructive feedback that fosters professional development and supports staff in achieving their full potential. \nEntry Requirements: Learners must be in a management role to attend this course. \nLearning Objectives: \n\nUnderstand the principles of formal observation in the workplace. \nIdentify key competencies to observe in line with organizational standards and best practices. \nExplain how to set up and conduct effective competency-based observations. \nProvide constructive feedback following observations to support staff development and improvement. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/effective-observations-and-competency-management-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260618T100000
DTEND;TZID=Europe/London:20260618T130000
DTSTAMP:20260327T231904Z
CREATED:20260309T125213Z
LAST-MODIFIED:20260327T231904Z
UID:10002340-1781776800-1781787600@www.hcpa.info
SUMMARY:Homecare Medication Governance
DESCRIPTION:Course fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \n3 hour course via Virtual Classroom\n\nThis course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. \nLearning Outcomes\n• Understand the legislation and guidance underpinning medication governance and how you can embed this using the medication standards document\n• Ensure the service understands and is meeting the regulatory and local monitoring requirements for medication administration\, including the consequences of incorrect practice\n• Recognise and review the responsibilities involved in effective medication practice throughout the organisation\, including process for escalations\n• To have clear guidance and structure regarding the roles\, responsibilities\, and accountabilities with different roles for medication administration\n• Understand good methods of communication with the wider staff teams and explore how you will establish ongoing communication to the wider team on good medication practice. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/homecare-medication-governance-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260615T140000
DTEND;TZID=Europe/London:20260615T163000
DTSTAMP:20260612T221313Z
CREATED:20260320T142623Z
LAST-MODIFIED:20260612T221313Z
UID:10002378-1781532000-1781541000@www.hcpa.info
SUMMARY:Engaging & Retaining a Competent Workforce - Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nDelivered live by an expert trainer in an interactive virtual setting\, this session offers a time-efficient learning experience with no travel costs and minimal disruption to busy leadership schedules. Participants will engage with the trainer and peers to share experiences\, reflect on current practice\, and develop actionable strategies that can be implemented immediately. The half-day programme is designed for established leaders and managers responsible for leading teams\, shaping culture\, and implementing effective retention strategies within complex and demanding environments. \nRetaining a skilled and motivated workforce is a critical leadership challenge with direct implications for service quality\, organisational performance\, and long-term sustainability. The course focuses on advanced leadership approaches to understanding individual motivations\, strengthening communication\, to ensure a supportive and inclusive organisational culture. Leaders will explore how their behaviours\, decision-making\, and communication styles influence engagement\, staff satisfaction\, and commitment\, with a strong emphasis on creating environments where people feel valued\, supported\, and motivated to perform at their best. \nLearning objectives:\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Explore the role of organisational culture and effective communication in retaining a competent workforce.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment.\n• Acquire tools for creating a supportive work environment that fosters retention and professional growth. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA
URL:https://www.hcpa.info/courses/engaging-retaining-a-competent-workforce-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260615T100000
DTEND;TZID=Europe/London:20260615T123000
DTSTAMP:20260612T221142Z
CREATED:20260320T143130Z
LAST-MODIFIED:20260612T221142Z
UID:10002379-1781517600-1781526600@www.hcpa.info
SUMMARY:Recruitment with Purpose - Building a Values-Based Workforce
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day course via Virtual Classroom \nThis engaging half-day online course is designed for experienced managers and leaders who are responsible for attracting\, selecting\, and retaining staff within their organisations. In today’s competitive and values-driven workplace\, effective recruitment goes beyond assessing skills and experience\, it requires a clear focus on behaviours\, values\, and cultural alignment. \nParticipants will explore how to embed values-based recruitment practices into their existing processes\, ensuring that new hires not only meet role requirements but also contribute positively to organisational culture. The course will introduce the Leadership Qualities Framework as a practical tool to strengthen recruitment decisions and support long-term workforce development. \nThrough interactive discussions\, examples and practical exercises\, attendees will gain actionable strategies to enhance their recruitment approach\, improve candidate selection\, and build teams that reflect and reinforce organisational values. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Explore the benefits of utilising the Leadership Qualities Framework.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Gain the skills to attract and retain employees who align with your organisation’s values.\n \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruitment-with-purpose-building-a-values-based-workforce-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260520T093000
DTEND;TZID=Europe/London:20260520T123000
DTSTAMP:20260323T235402Z
CREATED:20260119T155457Z
LAST-MODIFIED:20260323T235402Z
UID:10002223-1779269400-1779280200@www.hcpa.info
SUMMARY:Fire Safety Study (Supported Living settings) - Manager Responsibilities - Morning session
DESCRIPTION:  \n  \nCourse fees: Fully funded – Only available for Hertfordshire Members \nVenue: HCPA Mundells Campus\, Welwyn Garden City\, Hertfordshire\, AL7 1FT \nThis fully funded study day will cover management obligations\, relevant legislation\, policies and responsibilities to ensure compliance with all legislation relating to fire safety. \nAdult Care Services strongly recommends that you send a representative from your service to this workshop if you or a colleague have not attended any of the previous Fire Safety Workshops held in the last 6 months. \nLearning objectives:\n• Outline of fire safety legislation and requirements\n• Steps to take to ensure compliance with legislation\n• Fire Risk Assessments\n• The roles of competent persons and carrying out due diligence\n• Tools and resources to help understand legal responsibilities\n• Evacuation strategies/ electrical safety/ PEEPs/managing contractors and review of case studies for serious incidents \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/fire-safety-study-supported-living-settings-manager-responsibilities-morning-session/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260319T100000
DTEND;TZID=Europe/London:20260319T160000
DTSTAMP:20251212T125107Z
CREATED:20251212T125107Z
LAST-MODIFIED:20251212T125107Z
UID:10002182-1773914400-1773936000@www.hcpa.info
SUMMARY:Care Culture CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £360+VAT | Associate Member: £360+VAT | Non-member: £450+VAT\nFive day programme open for applications\nDay 1: 19/03/2026 | Day 2: 24/03/2026 | Day 3: 31/03/2026 | Day 4: 08/04/2026\nAll sessions must be attended \nThis programme is suitable for Deputy Managers or above who have substantial experience and influence within the organisation.\nPrior to commencement\, the care organisation should undertake and complete the HCPA Cultural Values in Care (CVC) survey \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThis 5 day Care Culture CHAMPION course is suitable for Deputy Managers or above who have substantial experience and influence within the organisation.\nThe course will introduce the role of the Culture Champion and the responsibilities that it entails. \nLearning Objectives:\n• Define the role of a Care Culture CHAMPION and explain how this role benefits their organisation by fostering a positive and person-centred culture.\n• Describe the key concepts of culture transformation and the importance of embedding advocacy principles into everyday care.\n• Explain the impact of unconscious bias and compassion fatigue on care culture and how to address these challenges constructively.\n• Apply the SMART goal-setting process to develop practical plans that support cultural transformation within their workplace.\n• Demonstrate how to use advocacy principles to promote person-centred care in daily interactions and decision-making.\n• Implement strategies for staff development and investment to strengthen organisational culture and care quality.\n• Evaluate own organisation’s culture using tools such as the HCPA Cultural Values in Care (CVC) survey.\n• Analyse the requirements for evidencing culture during inspections and how to prepare effectively using relevant tools and documentation.\n• Assess the effectiveness of culture transformation initiatives and champion-led actions\, recommending improvements based on feedback and evidence.\n• Develop a SMART goal-driven action plan and use meeting templates to empower and guide champions in embedding and sustaining a positive care culture. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/care-culture-champion-application-2/
CATEGORIES:Care Leadership Courses,Champions
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260318T093000
DTEND;TZID=Europe/London:20260318T160000
DTSTAMP:20260106T092259Z
CREATED:20260106T092230Z
LAST-MODIFIED:20260106T092259Z
UID:10002200-1773826200-1773849600@www.hcpa.info
SUMMARY:Tender Bid Writing
DESCRIPTION:Course fee: Fully funded – Only available for HCPA Members \nThis session is specifically designed for those in strategic leadership roles. \nIt will equip you with the knowledge and tools to secure that crucial health and social care tender. Whether your goal is to retain an existing contract or win a new one\, this session will guide you through the key considerations of bidding\, essential preparations\, and the steps to become tender-ready – culminating in writing a successful\, high-scoring bid.\nWhat you will gain: \n\nStrategic planning and preparation to ensure compliance and readiness\nInsight into partnership bidding – weighing benefits and potential risks\nConfidence in tackling method statements effectively\nTechniques to strengthen your bid and maximise scoring potential\nPost-submission essentials to maintain momentum and compliance\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/tender-bid-writing-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260309T100000
DTEND;TZID=Europe/London:20260309T160000
DTSTAMP:20251212T122112Z
CREATED:20251212T122112Z
LAST-MODIFIED:20251212T122112Z
UID:10002176-1773050400-1773072000@www.hcpa.info
SUMMARY:Adult Disability Positive Behaviour Support CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day programme open for applications\nDay 1: 09/03/2026 | Day 2: 10/03/2026 | Day 3: 16/03/2026 | Day 4: 23/03/2026\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThe Adult Disability Positive Behaviour Support CHAMPION course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nLearning Outcomes:\n• Define the role of a Positive Behaviour Support Champion and explain how this role benefits their organisation by promoting safe\, person-centred care.\n• Explain the context and principles of the Positive Behaviour Support (PBS) model\, including the key characteristics that underpin effective PBS.\n• Define the term ‘behaviours that challenge’ and recognise the contexts in which these behaviours may occur.\n• Apply the SMART goal-setting process to develop and monitor PBS plans relevant to their workplace.\n• Outline how to contribute to a functional analysis of an individual’s behaviours to better understand triggers.\n• Demonstrate how to implement prevention strategies that proactively reduce the likelihood of behaviours that challenge.\n• Use a person-centred approach to develop PBS plans that promote meaningful participation and wellbeing.\n• Describe and implement secondary prevention strategies designed to manage behaviours before escalation.\n• Explain how to implement strategies to safely respond to behaviours that challenge\, ensuring dignity and respect.\n• Develop a SMART goal-driven action plan to embed positive behaviour support principles within their service\, promoting consistency and positive outcomes. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/adult-disability-positive-behaviour-support-champion-application-2/
CATEGORIES:Care Leadership Courses,Champions
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