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DTSTART;TZID=Europe/London:20261203T100000
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DTSTAMP:20261002T130519Z
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UID:10002707-1796292000-1796313600@www.hcpa.info
SUMMARY:Empowering Voices - Advocacy to Enhance Person-Centred Care
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course discovers the power of Advocacy within the care system. It highlights the important role of an Independent Advocate\, how we can all learn from the Advocacy values\, and supports to gain new perspectives of person-centred care\, exploring how it can be put into practice. \nLearning objectives: \n• Have a better understanding of Advocacy\n• Understand the role of an Independent Advocate\n• Understand the importance of Advocacy within Health & Social care settings.\n• Recognise how Advocacy is able to support the CQC and PAMMS inspections using the New Assessment Framework\n• Understand the importance of Communication in different forms\n• How embedding Advocacy Values can impact the culture of organisations  \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/empowering-voices-advocacy-to-enhance-person-centred-care/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Care topics
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261208T100000
DTEND;TZID=Europe/London:20261208T160000
DTSTAMP:20260713T113405Z
CREATED:20260713T113405Z
LAST-MODIFIED:20260713T113405Z
UID:10002562-1796724000-1796745600@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:    \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-3/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261210T100000
DTEND;TZID=Europe/London:20261210T120000
DTSTAMP:20260930T153741Z
CREATED:20260930T153741Z
LAST-MODIFIED:20260930T153741Z
UID:10002693-1796896800-1796904000@www.hcpa.info
SUMMARY:Effective Observations and Competency Management
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day webinar via Zoom\nThis course equips managers and team leaders with the skills and knowledge to conduct formal workplace observations that align with organisational standards and best practices. Effective observation and feedback are essential for ensuring staff meet competency requirements and continuously improve their performance. \nParticipants will explore the principles of formal observation\, including how to identify key competencies relevant to their roles. The course provides practical guidance on setting up and conducting structured\, competency-based observations\, ensuring a fair and consistent approach. In addition\, attendees will learn how to provide constructive feedback that fosters professional development and supports staff in achieving their full potential. \nEntry Requirements: Learners must be in a management role to attend this course. \nLearning Objectives: \n\nUnderstand the principles of formal observation in the workplace. \nIdentify key competencies to observe in line with organizational standards and best practices. \nExplain how to set up and conduct effective competency-based observations. \nProvide constructive feedback following observations to support staff development and improvement. \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/effective-observations-and-competency-management-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
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DTSTART;TZID=Europe/London:20261210T100000
DTEND;TZID=Europe/London:20261210T160000
DTSTAMP:20260930T154826Z
CREATED:20260930T154826Z
LAST-MODIFIED:20260930T154826Z
UID:10002694-1796896800-1796918400@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management-3/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261211T100000
DTEND;TZID=Europe/London:20261211T160000
DTSTAMP:20261002T134401Z
CREATED:20261002T134326Z
LAST-MODIFIED:20261002T134401Z
UID:10002708-1796983200-1797004800@www.hcpa.info
SUMMARY:Mental Capacity Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT  \nOne day course at HCPA Campus\nThis course is for those in a leadership role\, with responsibility for mental capacity assessments.\nThroughout the course\, delegates will discuss:\n• The History of the Mental Capacity Act\n• Best Practice Principles and Code of Conduct\n• Responsibilities under the MCA and applying the principles.\n• Assessments of Capacity and Best Interests Decisions\n• Reporting\n• Liberty Protection Safeguards (LPS) and the Court of Protection \nLearning objectives:\n• Understand roles and responsibilities under the act and how to apply the principles in practice\n• Understand best practice principles and how to embed these into practice\n• Understand Best Interest Decisions and have confidence to make these where required\, using relevant law and legislation\n• Understand how the MCA code of practice is used and how this protects care professionals\n• Understand restrictive practice and the law.\n• Understand Liberty Protection Safeguards (LPS) and the role of the Court of Protection \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/mental-capacity-manager-responsibilities-4/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
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