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DTSTART;TZID=Europe/London:20260806T100000
DTEND;TZID=Europe/London:20260806T120000
DTSTAMP:20260527T043814
CREATED:20260511T094051Z
LAST-MODIFIED:20260511T094051Z
UID:10002421-1786010400-1786017600@www.hcpa.info
SUMMARY:Evidencing & Action Planning
DESCRIPTION:  \n  \nCourse fees: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT  \nHalf day Webinar via Zoom\nThis course is designed for managers and team leaders who are looking to drive positive change within their adult social care settings. Participants will learn how to create\, implement\, and evaluate improvement action plans that deliver measurable results and align with organisational objectives. Through practical exercises and real-world examples\, attendees will gain the skills to identify areas for improvement and develop SMART objectives (Specific\, Measurable\, Achievable\, Relevant\, Time-bound). The course will also cover strategies for securing leadership support\, assigning responsibilities\, and effectively managing progress to ensure successful outcomes. \nThis interactive session is ideal for those seeking to foster a culture of continuous improvement\, enhance team performance\, and contribute to the overall success of their organisation. \nEntry Requirements: Learners must be in a management or team leader role to attend this course. \nLearning Objectives: \n\nDescribe how to develop an improvement action plan with SMART objectives\, clear tasks\, and realistic timeframes.\nIdentify areas for improvement and align action plans with organisational goals to gain leadership support.\nExplain how to implement and manage action plans by assigning responsibilities and tracking progress.\nEvaluate the effectiveness of the action plan by analysing results and making necessary adjustments.\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/evidencing-action-planning/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
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DTSTART;TZID=Europe/London:20260810T100000
DTEND;TZID=Europe/London:20260810T160000
DTSTAMP:20260527T043814
CREATED:20260511T141753Z
LAST-MODIFIED:20260511T141753Z
UID:10002430-1786356000-1786377600@www.hcpa.info
SUMMARY:Safeguarding Manager Responsibilities
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\n\nOne day course at HCPA \nThis course for managers and professionals responsible for overseeing safeguarding practices within their organisation\, provides a comprehensive understanding of the key responsibilities of safeguarding for managers in protecting adults at risk of abuse or neglect. \nDelegates will explore the impact of current legislation\, learn how to respond effectively to suspected or alleged abuse\, and develop skills for collaborative working across agencies. The course also emphasises the importance of supporting colleagues in safeguarding processes\, ensuring a proactive and informed approach to protecting vulnerable adults. \nLearning objectives:\n• Understand the impact of current legislation for the safeguarding of adults at risk of abuse or neglect\n• Understand how to respond to suspected or alleged abuse\n• Understand how to participate in inter-agency\, joint or integrated working in order to protect vulnerable adults\n• Understand how to support others in safeguarding \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/safeguarding-manager-responsibilities/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260812T100000
DTEND;TZID=Europe/London:20260812T160000
DTSTAMP:20260527T043814
CREATED:20260511T142346Z
LAST-MODIFIED:20260511T142346Z
UID:10002431-1786528800-1786550400@www.hcpa.info
SUMMARY:Recruiting and Retaining a Competent\, Values-Based Workforce - Essential Skills for New Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT\nOne day course at HCPA Campus \nBuilding a strong\, committed workforce starts with hiring the right people and creating an environment where they thrive. This course equips new managers with the essential skills to recruit and retain a values-driven team. Learners will explore the critical role that values and behaviours play in recruitment\, learning how to implement a structured\, values-based hiring process that enhances organisational culture and aligns with long-term goals. \nBeyond recruitment\, the course delves into retention strategies that support workforce stability and improve quality of care. Managers will gain insights into employee motivation and engagement\, learning practical techniques to boost job satisfaction\, commitment\, and team performance. Through interactive discussions\, learners will develop actionable strategies to build and sustain a workforce that is both competent and aligned with the organisation’s core values. \nEntry requirements:\nLearners who attend this course need to be New to Leadership. \nLearning objectives:\n• Understand the importance of values and behaviours in recruitment.\n• Learn practical strategies to implement a values-based recruitment process.\n• Recognise how values-based recruitment enhances organisational culture.\n• Understand the importance of retention strategies and their impact on workforce stability and quality of care.\n• Learn techniques for understanding and addressing individual motivations and engagement of team members.\n• Develop practical strategies to enhance staff satisfaction\, motivation\, and commitment. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/recruiting-and-retaining-a-competent-values-based-workforce-essential-skills-for-new-managers/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260812T100000
DTEND;TZID=Europe/London:20260812T160000
DTSTAMP:20260527T043814
CREATED:20260513T154056Z
LAST-MODIFIED:20260513T154056Z
UID:10002456-1786528800-1786550400@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260814T100000
DTEND;TZID=Europe/London:20260814T123000
DTSTAMP:20260527T043814
CREATED:20260513T155351Z
LAST-MODIFIED:20260513T155351Z
UID:10002457-1786701600-1786710600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260814T140000
DTEND;TZID=Europe/London:20260814T163000
DTSTAMP:20260527T043814
CREATED:20260513T160440Z
LAST-MODIFIED:20260513T160440Z
UID:10002458-1786716000-1786725000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £25+VAT | Non-member: £50+VAT \nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260817T100000
DTEND;TZID=Europe/London:20260817T160000
DTSTAMP:20260527T043814
CREATED:20260511T142608Z
LAST-MODIFIED:20260511T142608Z
UID:10002432-1786960800-1786982400@www.hcpa.info
SUMMARY:Supervision & Appraisal
DESCRIPTION:  \n  \nCourse fee: HCPA Standard Member: Fully funded*\nAssociate/Network Member: £37.50+VAT | Non-member: £75+VAT \nOne day course at HCPA Campus\nSupervision is a legal and regulatory requirement of adult care settings. This course discusses the purpose and processes of effective supervision\, together with performance management and methods of managing and addressing conflict. Delegates will learn about supporting others within an organisation’s cycle of performance management\, and how to maximise support for staff members. Legislation\, codes of practice\, and policies and procedures will be explored alongside how they influence the supervision process. \nLearning objectives:\n• Understand the purpose of supervision\n• Understand how the principles of supervision can be used to inform performance management\n• Understand how to support individuals through supervision\n• Understand how supervision supports performance\n• Understand how to identify skill gaps in knowledge and confidence \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/supervision-appraisal/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260819T100000
DTEND;TZID=Europe/London:20260819T160000
DTSTAMP:20260527T043814
CREATED:20260402T160031Z
LAST-MODIFIED:20260423T105122Z
UID:10002386-1787133600-1787155200@www.hcpa.info
SUMMARY:Cultural Transformation Programme
DESCRIPTION:  \n \nCourse fee: £112.50 + VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS) under Understanding Workplace Culture. Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here!\n \nOne day course at HCPA Campus\n \nMinimum booking: at least two staff from the same organisation per session.\nThis open‑course model is designed for smaller providers\, allowing teams to attend across multiple dates and complete the programme gradually. \nBe Part of Something Inspiring! \nReady to make a real difference? Your voice matters in shaping the future of your organisation! \nBy participating in the Cultural Transformation Programme\, you’ll: \n\nUnlock Your Potential: Using HCPA’s exclusive TEAMology Tool to uncover individual strengths\, explore opportunities\, and gain insights into what drives you and your colleagues. Understand the balance between intent vs perception for better teamwork and communication.\nHave Your Say: Your Employee Voice will directly contribute to creating a meaningful framework that shapes your organisation’s values\, ensuring they truly reflect what matters most.\nShape the Future: Play a key role in defining your organisation’s core values and driving positive change for a stronger\, more inclusive workplace.\n\nThis is your chance to be part of something transformative – don’t miss the opportunity to make your voice heard and leave a lasting impact! \nOn the day: \n\nComplete HCPA’s TEAMology Tool \nValues workshop – group activities and discussions to support the creation of a Behaviours Framework. This is your opportunity to contribute.\n\nA Behaviours Framework will then be created using your words\, and senior leaders will be guided on embedding this within your organisation. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.
URL:https://www.hcpa.info/courses/cultural-transformation-programme-5/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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