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DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T123000
DTSTAMP:20260416T073407
CREATED:20251119T100024Z
LAST-MODIFIED:20260227T230221Z
UID:10002148-1772445600-1772454600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T140000
DTEND;TZID=Europe/London:20260302T163000
DTSTAMP:20260416T073407
CREATED:20251119T100513Z
LAST-MODIFIED:20260227T230348Z
UID:10002149-1772460000-1772469000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260309T100000
DTEND;TZID=Europe/London:20260309T160000
DTSTAMP:20260416T073407
CREATED:20251212T122112Z
LAST-MODIFIED:20251212T122112Z
UID:10002176-1773050400-1773072000@www.hcpa.info
SUMMARY:Adult Disability Positive Behaviour Support CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day programme open for applications\nDay 1: 09/03/2026 | Day 2: 10/03/2026 | Day 3: 16/03/2026 | Day 4: 23/03/2026\nAll sessions must be attended \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThe Adult Disability Positive Behaviour Support CHAMPION course will enable Care professionals to take on the role of Champion within their organisation for this topic. The Champion will have a clear understanding of local and national guidance and legislation for and will cascade this information amongst care teams\, improving the safety and quality of care for individuals. \nLearning Outcomes:\n• Define the role of a Positive Behaviour Support Champion and explain how this role benefits their organisation by promoting safe\, person-centred care.\n• Explain the context and principles of the Positive Behaviour Support (PBS) model\, including the key characteristics that underpin effective PBS.\n• Define the term ‘behaviours that challenge’ and recognise the contexts in which these behaviours may occur.\n• Apply the SMART goal-setting process to develop and monitor PBS plans relevant to their workplace.\n• Outline how to contribute to a functional analysis of an individual’s behaviours to better understand triggers.\n• Demonstrate how to implement prevention strategies that proactively reduce the likelihood of behaviours that challenge.\n• Use a person-centred approach to develop PBS plans that promote meaningful participation and wellbeing.\n• Describe and implement secondary prevention strategies designed to manage behaviours before escalation.\n• Explain how to implement strategies to safely respond to behaviours that challenge\, ensuring dignity and respect.\n• Develop a SMART goal-driven action plan to embed positive behaviour support principles within their service\, promoting consistency and positive outcomes. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/adult-disability-positive-behaviour-support-champion-application-2/
CATEGORIES:Care Leadership Courses,Champions
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260318T093000
DTEND;TZID=Europe/London:20260318T160000
DTSTAMP:20260416T073407
CREATED:20260106T092230Z
LAST-MODIFIED:20260106T092259Z
UID:10002200-1773826200-1773849600@www.hcpa.info
SUMMARY:Tender Bid Writing
DESCRIPTION:Course fee: Fully funded – Only available for HCPA Members \nThis session is specifically designed for those in strategic leadership roles. \nIt will equip you with the knowledge and tools to secure that crucial health and social care tender. Whether your goal is to retain an existing contract or win a new one\, this session will guide you through the key considerations of bidding\, essential preparations\, and the steps to become tender-ready – culminating in writing a successful\, high-scoring bid.\nWhat you will gain: \n\nStrategic planning and preparation to ensure compliance and readiness\nInsight into partnership bidding – weighing benefits and potential risks\nConfidence in tackling method statements effectively\nTechniques to strengthen your bid and maximise scoring potential\nPost-submission essentials to maintain momentum and compliance\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/tender-bid-writing-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses,Events, Forums & Seminars
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260319T100000
DTEND;TZID=Europe/London:20260319T160000
DTSTAMP:20260416T073407
CREATED:20251212T125107Z
LAST-MODIFIED:20251212T125107Z
UID:10002182-1773914400-1773936000@www.hcpa.info
SUMMARY:Care Culture CHAMPION - Application
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £360+VAT | Associate Member: £360+VAT | Non-member: £450+VAT\nFive day programme open for applications\nDay 1: 19/03/2026 | Day 2: 24/03/2026 | Day 3: 31/03/2026 | Day 4: 08/04/2026\nAll sessions must be attended \nThis programme is suitable for Deputy Managers or above who have substantial experience and influence within the organisation.\nPrior to commencement\, the care organisation should undertake and complete the HCPA Cultural Values in Care (CVC) survey \nLead Excellence in Care with HCPA Champions\nEmpower your team by developing experienced colleagues to become HCPA Champions – individuals who influence positive\, high-quality change within their care services. \nWhat is an HCPA Champion?\nA Champion is a trained experienced care professional who drives improvements in care practices\, embeds governance\, and models excellence across the organisation.\nThe programmes equip Champions with the confidence\, tools\, and knowledge to influence change\, support colleagues\, and apply best practice consistently.\nChampions revalidate every two years by evidencing change through action plans\, case studies\, and continuing professional development. \nWhy have Champions?\nCare Managers cannot do everything\, they need support from trusted staff to ensure the service remains compliant with evolving national and local guidance. Champions mentor peers\, influence care delivery\, and maintain elevated care standards through ongoing governance and learning. \nWe suggest care providers have a Champion in each relevant topic area. To ensure quality and focus\, each individual may only be a Champion in up to two topic areas: \nThis 5 day Care Culture CHAMPION course is suitable for Deputy Managers or above who have substantial experience and influence within the organisation.\nThe course will introduce the role of the Culture Champion and the responsibilities that it entails. \nLearning Objectives:\n• Define the role of a Care Culture CHAMPION and explain how this role benefits their organisation by fostering a positive and person-centred culture.\n• Describe the key concepts of culture transformation and the importance of embedding advocacy principles into everyday care.\n• Explain the impact of unconscious bias and compassion fatigue on care culture and how to address these challenges constructively.\n• Apply the SMART goal-setting process to develop practical plans that support cultural transformation within their workplace.\n• Demonstrate how to use advocacy principles to promote person-centred care in daily interactions and decision-making.\n• Implement strategies for staff development and investment to strengthen organisational culture and care quality.\n• Evaluate own organisation’s culture using tools such as the HCPA Cultural Values in Care (CVC) survey.\n• Analyse the requirements for evidencing culture during inspections and how to prepare effectively using relevant tools and documentation.\n• Assess the effectiveness of culture transformation initiatives and champion-led actions\, recommending improvements based on feedback and evidence.\n• Develop a SMART goal-driven action plan and use meeting templates to empower and guide champions in embedding and sustaining a positive care culture. \nFind out more and apply here \nNote – This is an application\, not a booking. If approved\, you will be invited to book.
URL:https://www.hcpa.info/courses/care-culture-champion-application-2/
CATEGORIES:Care Leadership Courses,Champions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260330T100000
DTEND;TZID=Europe/London:20260330T160000
DTSTAMP:20260416T073407
CREATED:20251218T120055Z
LAST-MODIFIED:20260327T222931Z
UID:10002194-1774864800-1774886400@www.hcpa.info
SUMMARY:Supporting Relationships - Relationship & Sexuality Awareness Training for Managers
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £37.50+VAT | ACE Member: £50+VAT | Non-member: £75+VAT\n\nOne day course at HCPA Campus\nThis course will give Care Managers and Supervisors the knowledge and skills to engage confidently and compassionately in discussions surrounding sexuality and intimacy for individuals they support. Emphasis is placed on understanding safeguarding principles and positive risk-taking while respecting autonomy. Exploring the barriers\, benefits and impact of staff values on understanding sexuality and relationships\, clarifying roles\, regulations\, and legal considerations in all areas of care provision. \nLearning objectives:\n• Communication Skills: Teaching effective communication strategies to discuss sensitive topics with empathy and respect.\n• Understanding Diverse Needs: Recognising and understanding the diverse range of relationships and sexualities among individuals\, including LGBTQ+ identities.\n• Consent and Boundaries: Educating staff on the importance of consent\, boundaries\, and personal autonomy.\n• Cultural Sensitivity: Addressing cultural differences and their impact on relationships and sexuality.\n• Support for Individuals: Recognising signs of those that need support and offering that support appropriately.\n• Legal and Ethical Considerations: Understanding legal frameworks and ethical considerations when supporting individuals in matters related to relationships and sexuality. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/supporting-relationships-relationship-sexuality-awareness-training-for-managers-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care Leadership Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260330T100000
DTEND;TZID=Europe/London:20260330T160000
DTSTAMP:20260416T073407
CREATED:20260120T152902Z
LAST-MODIFIED:20260327T222800Z
UID:10002230-1774864800-1774886400@www.hcpa.info
SUMMARY:Understanding Performance Management
DESCRIPTION:    \nCourse fee: £112.50 +VAT\nThis course is eligible for funding re-imbursement via the Learning & Development Support Scheme (LDSS). Read more about the Department of Health and Social Care (DHSC) Learning and Development Support Scheme here! \nOne day course via Virtual Classroom\nThis Skills for Care CPD module is designed for care professionals who want to strengthen their performance management skills. You’ll learn how to set goals\, give feedback\, track progress\, and understand the full performance management cycle.\nLed by industry experts\, the training includes interactive sessions and peer learning—offering practical tools\, techniques\, and strategies to support everyday management. \nWhether you’re a care manager or aspiring leader\, this course will help you.\nLearning Outcomes\n• Understanding the performance management cycle including processes for managing different types of performance\n• Understanding of disciplinary and grievance\, causes of poor performance and how to minimise them\n• Awareness of strategies to improve performance\n• Awareness of managing and retaining high performing staff\n• Understand how to give feedback and manage difficult conversations\n• Awareness of cultures that encourage confidence\, responsibility and accountability\n• Understanding effective role modelling\, coaching and mentoring. \nJoin us to build your skills\, enhance your leadership\, and boost your team’s performance. \nAs HCPA hold the Quality Assured Learning Service (QACLS) benchmark\, you can confidently book this programme\, knowing the training is of an exceptionally high standard and will provide you with the vital skills needed to successfully lead.\n \nThis course is eligible for Adult Social Care providers to claim 100% cost reimbursement through the Learning and Development Support Scheme (LDSS)*. \n*Please note: As per our T&C’s\, this course carries a fee. Please refer to the T&C’s  in the event of non-attendance\, non-completion or late cancellation.\nClaims can only be made by the care provider\, individuals are not eligible to claim directly.
URL:https://www.hcpa.info/courses/understanding-performance-management-5/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses,Leadership & Management Skills
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