Half day course via Zoom This course is suitable for those with the authority to receive and process complaints. Delegates will discuss current complaints management processes and compare with recommended […]

Half day course via Zoom This course is suitable for line managers or those in a leadership role who are responsible, or oversee performance management, capability and disciplinary procedures. The […]

One day course via Zoom This course is suited for leaders and managers working in the field of dementia who have responsibility of running, developing and planning services. The course […]

Half day course via Zoom This half day course will train managers and leaders across all care settings to improve the governance of Moving and Assisting. Attendees will be sent […]

One day course at HCPA Campus This course is aimed for Nominated Individuals, Registered Managers and Compliance Managers. Delegates will need to have some knowledge of CQC inspection and should […]

Three day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate […]

Half day course via Zoom This course is best suited for all managers/ seniors or supervisors who have direct line reports The course will aid Delegates in identifying their “Thieves […]

Half day course via Zoom This course is designed for managers, senior staff or any person who has a responsibility to ensure governance and compliance within their organisation. Delegates should […]

Half day course via Zoom The aim of this course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers […]

Half day course via Zoom This course is designed for managers, senior staff or any person who has a responsibility to ensure governance and compliance within their organisation. Delegates should […]

Half day course via Zoom This course is designed for managers, senior staff or any person who has a responsibility to ensure governance and compliance within their organisation. Delegates should […]

Half day course via Zoom This course is designed for managers, senior staff or any person who has a responsibility to ensure governance and compliance within their organisation. Delegates should […]

Half day course via Zoom This course is designed for managers, senior staff or any person who has a responsibility to ensure governance and compliance within their organisation. Delegates should […]