Team Leading (Accredited) – Cohort 5

HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

Three day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 27/09/2022 Day 2: 04/10/2022 Day 3: 11/10/2022 This course is aimed at care staff who are either progressing, or wish […]

Free

Professional supervision practice (Accredited) – Cohort 5

HCPA, Mundells Campus, Mundells, Welwyn Garden City, AL7 1FT

Two day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 28/09/2022 Day 2: 05/10/2022 This course will provide learners with the knowledge needed to deliver professional supervision practice. Both theoretical […]

Free

Understanding CQC inspections – Cohort 3

Zoom

One day course via Zoom This course is aimed for Nominated Individuals, Registered Managers and Compliance Managers. Delegates will need to have some knowledge of CQC inspection and should be working in the role related to supporting or attending inspection and covers: • The Course covers the history of the CQC and its purpose • […]

Free

Effective complaints management – Cohort 2

Zoom

Half day course via Zoom This course is suitable for those with the authority to receive and process complaints. Delegates will discuss current complaints management processes and compare with recommended best practice. This course provides delegates with techniques to effectively investigate, assess and resolve complaints with a positive solution. Learning objectives: • Identify what is […]

Free

Recruiting For Values: Leading a Compassionate Care Service – Cohort 2

Zoom

One day course via Zoom This course is suitable for all managers, HR, leaders, Seniors or anyone responsible for the recruitment of staff. The course is aimed at those who want to learn value based recruitment techniques and how this can improve staff retention levels. The course will cover values, vision and behaviours of the […]

Free

Conflict Management: A guide for Leaders – Cohort 2

Zoom

Half day course via Zoom This course is suitable for anyone who has line management responsibility or wishes to improve their mediation skills. Conflict can occur in any organisation and between all types of people. Solving conflict that satisfies staff and service users is essential in creating and maintaining a positive working environment This course […]

Free

Care Home Medication Governance – Cohort 6

Zoom

Half day course via Zoom The aim of this course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. Learning objectives: • Understand the legislation […]

Free

Safeguarding – Root Cause Analysis – Cohort 2

Zoom

Half day course via Zoom This course covers how to promote and develop robust root cause analysis practice within your organisation. It will support staff to take appropriate and positive action to protect someone’s safety, welfare and wellbeing Learning objectives: • Explore what root cause analysis is • Evaluate new ways of working and state […]

Free

Time management for Leaders – Cohort 2

Zoom

Half day course via Zoom This course is best suited for all managers/ seniors or supervisors who have direct line reports The course will aid Delegates in identifying their “Thieves of time”, analysing and prioritising their task responsibilities and provide practical tools to manage time more effectively. Learning objectives: • Balance an open door policy […]

Free

Homecare Medication Governance – Cohort 5

Zoom

Half day course via Zoom The aim of this course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. Learning objectives: • Understand the legislation […]

Free

Retention: Strategies for retaining a competent workforce – Cohort 2

Zoom

One day course via Zoom This course is best suited to leadership/senior roles or anyone who has responsibilities for staff The course gives learners the opportunity to discuss best practice ideas and identify current organisational culture and trends. Learning objectives: • Identify why people leave job roles • Utilise new techniques to keep staff motivated […]

Free

Team Leading (Accredited) – Cohort 6

Zoom

Three day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 15/11/2022 Day 2: 17/11/2022 Day 3: 24/11/2022 This course is aimed at care staff who are either progressing, or wish to […]

Free

Managing difficult conversations: A guide for Leaders – Cohort 2

Zoom

Half day course via Zoom This course is suitable for line managers or those in a leadership role who are responsible, or oversee performance management, capability and disciplinary procedures. The course will enable learners to learn how to initiate and manage challenging conversations using effective and practical techniques. Challenging conversations can include issues relating to […]

Free

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