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Upcoming Courses › Leadership Courses

A ‘Well Led’ organisation will be en-route to gaining ‘outstanding’ at inspection. It is vital that leaders of all levels are given the resources they need to not only do their job but also to reflect on their own practice. The courses within the ‘HCPA Leadership Suite’ are all designed to focus on the care sector and not just on theoretical models of leadership and the assignments are carefully put together to enable the leader to ‘try out’ a new skill.

There are courses for those brand new to leadership (such as team/shift leaders) and also courses for senior managers. The peer learning opportunities in these courses provide added value to the learner by providing a safe space to discuss and plan new strategies. We want managers to be transformational with their teams and these courses are written in a way to enable this without feeling that aims are beyond tasks that can be carried out in a real working environment.

People often attend a selection of courses in this suite as each one has an entirely different focus:

  • – Supervising staff – ‘An introduction to Care Leadership
  • – Coaching for high performance – ‘Leading a Workforce Coaching Strategy
  • – Leading on inspections – ‘Leading and Recognising Excellence in Care
  • – Recruiting and retaining the right staff – ‘Leading a Compassionate Care Service
  • – Building a brilliant team – ‘Performance Management
  • – Managing the skills within the team – ‘Training Management

 

Click here to view the full list of ‘Leadership’ courses

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December 2019

Strategies for retaining a competent, skilled workforce

Fully funded 1 space left

Half day Description This course gives delegates the opportunity to discuss their current recruitment strategies, share best practice ideas, and identify current organisational culture and trends.  Learning Outcomes By the end of this course, learners will: Understand the top 10 reasons why people leave job roles Learn new techniques to keep staff motivated and loyal Demonstrate the skills to design a recruitment action plan   Requirements & Suitability This course is best suited to leadership/senior roles, or anyone who has…

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January 2020

Quality Assurance and Inspections: Leading and Recognising Excellence in Care

Fully funded Fully booked!

2 day course (both dates must be attended) Dates: 8th January and 7th February 2019  Course Description This course will focus on customer care and will provide delegates with examples and toolkits to help delegates improve their own organisational customer care. This course covers each Key Line of Enquiry (KLOE), how these are inspected, and how learners can evidence current practices. Delegates will have the opportunity to discuss each fundamental standard and how these are being evidenced. Learning Outcomes At…

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Managing People: Proactively Raising Productivity Through Performance Management

13 January, 2020 - 10:00 am - 4:00 pm
Fully funded Fully booked!

Dates: 13th January and 3rd February 2020 (All dates must be attended) Course Description People are any company’s greatest asset and even more so in the care sector, so how do you ensure you keep the great people in jobs? This course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are confident…

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Gaining Outstanding in Inspections

16 January, 2020 - 10:00 am - 1:00 pm
Fully funded Fully booked!

Description This course will help delegates understand how the Care Quality Commission (CQC) can support providers and how they decide on quality rating. Delegates will also identify the key factors of intelligence monitoring and complete action plans for each Key Line of Enquiry (KLOE). Learning Outcomes By the end of this course, learners will: Understand how CQC decide a rating Understand the rating characteristics Create a SMART action plan on their return to implement each KLOE Requirements & Suitability This…

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Recruitment and Retention: Leading a Compassionate Care Service

17 January, 2020 - 10:00 am - 4:00 pm
Fully funded 11 spaces left

3 day course (all dates must be attended) Dates: 17th, 31st January and 12th February 2020 Course Description This course is aimed at those who want to learn value based interview techniques and how to improve staff retention levels. The course will cover values, vision and behaviours of the care organisation, value based recruitment, the 6 C's in recruitment, expectation of staff behaviour, and action plans for recruitment strategies. Learning Outcomes Understand the behaviours framework – being a compassionate service Understand…

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Training Management – Developing the skills and knowledge of those responsible for their in-house training

28 January, 2020 - 10:00 am - 4:00 pm
Fully funded 3 spaces left

2 day course (all dates must be attended) Dates: 28th January and 14th February 2019  Course Description This course has been designed for all training coordinators who are responsible for managing their own organisational training needs. The course will support the delegate to ensure they have the right staff with the right skills in the right place, identify skills gaps and ensure there is suitable training for the whole team. Please note this is not a course for developing trainers,…

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February 2020

Leading a Workforce Coaching Strategy

4 February, 2020 - 10:00 am - 4:00 pm
Fully funded 6 spaces left

Dates: 4th February, 3rd and 24th March 2020 (All dates must be attended) Course Description Would you like your supervision to be carried out in a coaching style? This course covers a range of coaching techniques: focuses on active listening skills; gives an understanding of how to use coaching in the workplace; and helps to create a strategy to implement coaching in the workplace – using building rapport, goal setting, encouraging smart goals and delivering constructive feedback. Please be aware…

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An Introduction to Care Leadership

6 February, 2020 - 10:00 am - 4:00 pm
Fully funded 3 spaces left

2 day course (both dates must be attended) Date: 6th February and 2nd March 2020  Course Description This course will teach delegates about effective leadership and help them identify different management techniques. This course also provides an opportunity for delegates to reflect on their own management style, to recognise positional power, and how to become more influential. Delegates will identify top tips for effective leadership and learn how to implement these. Learning Outcomes Identify effective management and leadership styles Agree…

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