This course carries a fee of £500 per delegate. 4 day course at HCPA Campus: Day 1: Monday 10th October Day 2: Monday 17th October Day 3: Monday 24th October Day 4: Monday 31st October What is the Moving and Assisting Train the Trainer course? This 4 day Moving and Assisting people Train the Trainer course […]
One day course via Zoom This course is aimed for Nominated Individuals, Registered Managers and Compliance Managers. Delegates will need to have some knowledge of CQC inspection and should be working in the role related to supporting or attending inspection and covers: • The Course covers the history of the CQC and its purpose • […]
Half day course via Zoom This course is suitable for those with the authority to receive and process complaints. Delegates will discuss current complaints management processes and compare with recommended best practice. This course provides delegates with techniques to effectively investigate, assess and resolve complaints with a positive solution. Learning objectives: • Identify what is […]
One day course via Zoom This course is suitable for all managers, HR, leaders, Seniors or anyone responsible for the recruitment of staff. The course is aimed at those who want to learn value based recruitment techniques and how this can improve staff retention levels. The course will cover values, vision and behaviours of the […]
Half day course via Zoom This course is suitable for anyone who has line management responsibility or wishes to improve their mediation skills. Conflict can occur in any organisation and between all types of people. Solving conflict that satisfies staff and service users is essential in creating and maintaining a positive working environment This course […]
Half day course via Zoom The aim of this course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. Learning objectives: • Understand the legislation […]
Two day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 02/11/2022 Day 2: 09/11/2022 This course will provide learners with the knowledge needed to deliver professional supervision practice. Both theoretical […]
Half day course via Zoom This course is best suited for all managers/ seniors or supervisors who have direct line reports The course will aid Delegates in identifying their “Thieves of time”, analysing and prioritising their task responsibilities and provide practical tools to manage time more effectively. Learning objectives: • Balance an open door policy […]
Half day course via Zoom The aim of this course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. Learning objectives: • Understand the legislation […]
Two day course via ZOOM All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 14/11/2022 Day 2: 21/11/2022 This course is for staff within services who are new to HR systems, processes and procedures with […]
One day course via Zoom This course is best suited to leadership/senior roles or anyone who has responsibilities for staff The course gives learners the opportunity to discuss best practice ideas and identify current organisational culture and trends. Learning objectives: • Identify why people leave job roles • Utilise new techniques to keep staff motivated […]
Three day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 15/11/2022 Day 2: 17/11/2022 Day 3: 24/11/2022 This course is aimed at care staff who are either progressing, or wish to […]
Two day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 16/11/2022 Day 2: 23/11/2022 This course is suitable for a wide range of roles, including: • experienced care staff who provide […]
Half day course via Zoom This course is suitable for line managers or those in a leadership role who are responsible, or oversee performance management, capability and disciplinary procedures. The course will enable learners to learn how to initiate and manage challenging conversations using effective and practical techniques. Challenging conversations can include issues relating to […]
Two day course at HCPA Campus All sessions must be attended (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 08/12/2022 Day 2: 15/12/2022 The objective of this course is to support managers, specifically in relation to understanding mental health in the workplace, how mental ill […]
Three day course via Zoom All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 14/12/2022 Day 2: 20/12/2022 Day 3: 21/12/2022 This course is aimed at care staff who are either progressing, or wish to […]
One day course via Zoom This course is aimed for Nominated Individuals, Registered Managers and Compliance Managers. Delegates will need to have some knowledge of CQC inspection and should be working in the role related to supporting or attending inspection and covers: • The Course covers the history of the CQC and its purpose • […]