Upcoming Courses › Leadership Courses

Half day course via Zoom This course is best suited for all managers/ seniors or supervisors who have direct line reports The course will aid learners in identifying their “Thieves of time”, analysing and prioritising their task responsibilities and provide practical tools to manage time more effectively Learning objectives: • Balance an open door policy with actioning important strategic task • Prioritise and manage your workload using effective techniques • Work effectively with others to achieve optimal results • Support…

Three day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 01/06/2022 Day 2: 07/06/2022 Day 3: 08/06/2022 This course is aimed at care staff who are either progressing, or wish to progress to a Team Leader position. It is also useful for those already newly appointed to the role of Supervisor/Team Leader This course will…

One day course at HCPA Campus This course is aimed at Leaders in Care Homes. This course supports managers and leaders within a care organisation to upskill on the governance processes of basic health observations in order to embed and sustain the outcomes of the session. To offer education in basic health observations based on Restore 2 to improve knowledge and skills for care managers and leaders. This will enable Care Homes to identify early identification of deterioration which will…

Half day course via Zoom The aim of this course is to provide an understanding of the governance processes for medication administration in the setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. Learning objectives: • Understand the legislation and guidance underpinning medication governance and how you can embed this using the medication standards document • Ensure the service understands and is meeting the…

Half day course via Zoom This half day course will train managers and leaders across all care settings to improve the governance of Moving and handling. Attendees will be sent a Moving and Handling Toolkit, with strategy ideas, competency forms, information about liability and more. These will be sent ahead of time to be completed for, and reviewed during the session. In this session we will look at creating new policies, procedures, competencies, and how to ensure auditing is being…

One day course. You choose, either join us at HCPA Campus or via Zoom This course is suitable for management teams. It will focus on the implementation and delivery of PBS in Residential, Supported Living settings and Care Home settings. The session supports understanding and implementation of PBS practice at a higher level of the organisation. It aims to enable management teams to explore the significance of Behaviour Support Plans, the importance of quality assurance in PBS practice, and the…

Half day course via Zoom The aim of this course is to provide an understanding of the governance processes for medication administration in the care home setting. It is suitable for managers and leaders of care providers interested in expanding their skills and knowledge on safe medicine administration in their organisation. Learning objectives: • Understand the legislation and guidance underpinning medication governance and how you can embed this using the medication standards document • Ensure the service understands and is…

Half day course via Zoom This course is suitable for those with the authority to receive and process complaints Learners will discuss current complaints management processes and compare with recommended best practice. This course provides learners with techniques to effectively investigate, assess and resolve complaints with a positive solution Learning objectives: • Identify what is important to the complainant • Analyse the stages of the complaint handling process • Utilise investigatory techniques to reach evidence-based conclusions • Assess all evidence…

This course is only available for HCPA Silver and Gold members This course will give learners the opportunity to identify different supervision types and discuss their current supervision structure. Learners will evaluate their current paperwork for completing supervisions and appraisals, understand the induction process, and learn how to maximise support for new staff members This session will also teach learners how to check competencies and identify skill gaps in knowledge and confidence. Learning objectives: • Understand how to support their…

Half day course via Zoom This course is suitable for line managers or those in a leadership role who are responsible, or oversee performance management, capability and disciplinary procedures The course will enable learners to learn how to initiate and manage challenging conversations using effective and practical techniques. Challenging conversations can include issues relating to performance, managing challenging people and resolving conflict Learning objectives: • Articulate the importance of managing challenging conversations • Be able to initiate and lead an…

Two day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 28/06/22 Day 2: 05/07/22 This course will provide learners with the knowledge needed to deliver professional supervision practice. Both theoretical and practical techniques are analysed in relation to legislation and performance management. This course can be used to support those wishing to prepare for a…

Half day course via Zoom This course explores whistleblowing and related best practice guidance. Delegates will consider the use of active listening as a tool to address concerns and support service improvement. Learning objectives: • Summarise the meaning of whistleblowing • Recognise the difference between whistleblowing and a grievance • Analyse the importance of actively listening to concerns • Evaluate systems and processes for active listening to recommend improvements Learners are expected to be engaged in learning, participate in all…

Two day course at HCPA Campus All sessions must be attended (T&C's apply). Day 1: 30/06/2022 Day 2: 07/07/2022 This course is designed for managers, senior staff or any person who has a responsibility to ensure governance and compliance within their organisation. It is designed to support providers who are experiencing difficulties with ensuring governance within their organisation and covers the definition of governance and what this means within the organisation • Highlighting areas of concern regarding governance via different…

Two day course at HCPA Campus All sessions must be attended and coursework completed within agreed timeframes (T&C's apply), and upon successful completion, delegates will receive an accredited unit certificate in this subject. Day 1: 11/07/2022 Day 2: 18/07/2022 This course is for staff within services who are new to HR systems, processes and procedures with no previous HR qualifications. These could range from Senior staff through to Owners & Directors. The course covers a wide range of areas including:…