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DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T123000
DTSTAMP:20260420T123419
CREATED:20251119T100024Z
LAST-MODIFIED:20260227T230221Z
UID:10002148-1772445600-1772454600@www.hcpa.info
SUMMARY:Navigating Difficult Conversations - Effective Communication Strategies for Leaders
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed specifically for established leaders who value discussion-led learning and peer insight. Delivered in an interactive virtual environment\, it removes the need for travel and easily fits into busy schedules. The session centres on guided conversation\, reflective dialogue\, and shared experience\, enabling leaders to explore real challenges collaboratively and translate insights into effective action. \nFocusing on difficult workplace conversations\, this course creates space for leaders in adult social care to discuss the factors that make these conversations challenging and why engaging in them is essential. Through facilitator-led dialogue and exploration of a practical 5-step strategy\, participants will examine how to prepare for and hold solution-focused discussions\, give constructive feedback\, and support meaningful action planning. The session is designed for leaders\, managers\, and supervisors who want to strengthen their communication confidence\, whether they are refining existing skills or building new ones. \nLearning objectives:\n• Understand what makes conversations difficult and why we need to have them.\n• Explore a 5-step strategy that covers: preparation\, solution focussed communication and action planning.\n• Learn strategies for providing effective feedback on performance and behaviours.\n• Identify outcomes of conflict resolution\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred
URL:https://www.hcpa.info/courses/navigating-difficult-conversations-effective-communication-strategies-for-leaders-2/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260420T123419
CREATED:20251114T144446Z
LAST-MODIFIED:20251205T143512Z
UID:10002143-1772445600-1772467200@www.hcpa.info
SUMMARY:End of Life CHAMPION...
DESCRIPTION:  \n  \nCourse fees: HCPA Full Member: Fully funded* | ACE Member: £264+VAT | Associate Member: £300+VAT | Non-member: £400+VAT\nFour day course at HCPA Campus\nAll sessions must be attended\nDay 1: 02/03/2026\nDay 2: 09/03/2026\nDay 3: 17/03/2026\nDay 4: 23/03/2026 \nYour application has been approved! If the approved nominated person can attend all of the above dates\, please now book their space below \n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/end-of-life-champion-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260420T123419
CREATED:20251211T154459Z
LAST-MODIFIED:20251216T111421Z
UID:10002168-1772445600-1772467200@www.hcpa.info
SUMMARY:Homecare Medication - Extended Knowledge
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £75+VAT | ACE Member: £100+VAT | Non-member: £150+VAT \nTwo day course at HCPA Campus\nDay 1: 02/03/2026\nDay 2: 03/03/2026\n\nCourse Overview\nThis two-day extended knowledge course is designed for homecare staff who have been in their role for at least 6 months and already have a good understanding of medication handling and administration. Learners will deepen their knowledge of key medication topics\, build confidence in person-centred medication support\, and strengthen their ability to handle complex or high-risk situations in home settings. \nThis course is aligned with the Workforce Development Pathway under:\n• Care or Support Worker – Established in their role with consolidated skills and experience\n• Enhanced Care Worker – Delegated healthcare activities and/or condition-specific support \nEntry Requirements\nParticipants must have completed the Care Certificate or equivalent induction training and worked in a homecare role for a minimum of 6 months. \nLearning objectives: \n\nUnderstand legal responsibilities\, consent\, and professional boundaries\nMinimise medication errors and promote safe practice\nIdentify types of medication and appropriate responses to side effects\nConfidently use MAR charts including PRN\, omissions\, and variable doses\nUnderstand the handling and storage of medication in home settings\nSupport self-administration while promoting dignity and safety\nNavigate complex medication needs for individuals with long-term or high-risk conditions\nEnsure safe use of homely remedies and over-the-counter products\nProvide appropriate end-of-life medication support\nCommunicate effectively around medication\, capacity\, and concerns\nParticipate in audits\, reviews\, and continuous improvement\n\n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/homecare-medication-extended-knowledge-2/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T100000
DTEND;TZID=Europe/London:20260302T160000
DTSTAMP:20260420T123419
CREATED:20251212T121110Z
LAST-MODIFIED:20260227T230135Z
UID:10002175-1772445600-1772467200@www.hcpa.info
SUMMARY:Music in Herts Dementia Care Champion
DESCRIPTION:     \nCourse fees: Fully funded\, and only available for Residential & Nursing Homes in Hertfordshire\nAudience: Current Dementia and Engagement Champions or Equivalent training.  \nThree day course at HCPA Campus\nAll sessions must be attended\nDay 1: 02/03/2026\nDay 2: 03/03/2026\nDay 3: 16/03/2026\nDelegates and Managers should watch this 1 hour Introduction session to fully understand the requirements of the programme WATCH HERE\nFollowing training\, delegates will be observed onsite delivering music sessions\, and attend monthly 1 hour online network sessions \nEntry Requirements – Delegates are required to have existing extended knowledge in dementia (eg HCPA Dementia or Engagement Champion or equivalent.) It is recommendation that each provider books two people to attend. Champions must be in a position to effect change within their service. \nDelegates should also complete this pre-learning prior to attending WATCH HERE \nMusic Therapy has many emotional\, social\, cognitive and physical health benefits. It can help anyone at any given time.\nMusic in dementia care:\n• Promotes verbal and non verbal expression\n• Increases opportunities for meaningful interaction\n• Increases levels of cognitive stimulation\n• Promotes the use of unimpaired cognitive function\n• Enables reminiscence and strengthens self-identity\n• Promotes engagement and communication among residents through social interaction \nBy undertaking this programme\, the delegate and the care organisation commits to deliver work-based learning to share knowledge with wider staff teams\, obtaining consent from participants\, and gathering evidence to support the research project. Champions are also expected to attend monthly online networking sessions to maintain recognition within the programme. \nThe Music in Herts Dementia Care Champion aims to provide delegates with the skills and confidence to embed therapeutic music techniques into dementia care\, improving the quality of life for people living with dementia. Benefits may include improved communication and wellbeing\, reduced anxiety and depression\, increased self-esteem\, cognitive stimulation\, opportunities for reminiscence\, emotional expression\, and connection to cultural identity. \nThe course is co-delivered by HCPA and a Music 24 music therapist. Delegates will gain an in-depth understanding of social care best practice alongside expert advice and demonstrations from a highly experienced music therapist. \nOver three days\, delegates will learn to create personalised music experiences for people living with dementia\, taking into account their musical preferences\, histories\, and cultural backgrounds. Training areas include passive listening to music\, active listening to music\, playing instruments or singing and talking about music.\nLife stories and person-centred approaches are integrated throughout the course to help delegates understand residents’ individual musical journeys. Music is recognised as a valuable tool to support mood and behaviour\, helping care teams embed positive behaviour support approaches.\nDelegates will also learn to use a dedicated toolbox of resources. These include structured session plans with clear instructions to build confidence and facilitate engagement. Session plans will include warm-up exercises\, main activities\, and concluding activities such as singing\, playing instruments\, or movement\, tailored to each resident’s abilities. \nResources – Champions will have access to a resource library of tools\, videos and activity session plans to run in their care service\, in addition to communication tools on how to engage residents\, staff and families\, alongside consent forms. \nPractical activities will involve:\n• Using a variety of instruments\n• Rhythm and pitch exercises\n• Pattern recognition\n• Movement and call-and-response activities\n• Creating personalised playlists to encourage social and cognitive engagement \nDuring the course\, delegates will begin creating music session plans and a personal Champion action plan. These will need to be completed as between days two and three. On day three\, each delegate will deliver a 10–15 minute music session demonstration and receive developmental feedback to support their ongoing progress. \nAfter completing the three-day course\, an in-service follow-up observation will be arranged. This will assess a live music session and review the delegates action plan. This stage also provides further feedback and is when the service can receive formal recognition. Following the course\, Champions will benefit from a monthly support network that promotes collaboration and continuous improvement in dementia care. They will also gain access to a growing library of therapeutic music resources to enhance their practice. \nEquipment – A musical starter pack will be created for each home to allow sessions to start without any delays. This pack will include basic percussion\, scarves and an optional Bluetooth Speaker. Packs will be provided at the end of the final day of training – be sure to arrange adequate transport for collection on the final day. \nLearning Outcomes:\n• Champion music sessions confidently in a number of different ways\n• Understand the many benefits of music therapy\n• Understand how to use music to connect with residents\n• Understand how to apply person-centred approaches to fulfil someone’s music preferences and overcoming mic-conceptions\n• Understand how to integrate music preferences and therapeutic techniques within life stories and general care planning\n• Understand strategies to implement music preferences\n• Identify ways to engage with a group of people with complex needs and abilities\n• Build a rapport with residents and create a welcoming environment that supports the ‘whole person’\n• Have the ability to be compassionate and understanding of everyone’s needs\n• Know how to plan and deliver evidence-based sessions from the selection of resources available.\n• Understand how to cascade to staff through work- time learning sessions\n• Understand ways to evidence impact of music in dementia care\n• Practical observation of the 15-minute session \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nDelegates who are late may not be admitted into the training and a cost incurred.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.
URL:https://www.hcpa.info/courses/music-in-herts-dementia-care-champion-6/
LOCATION:HCPA\, Mundells Campus\, Mundells\, Welwyn Garden City\, AL7 1FT
CATEGORIES:Care topics
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260302T140000
DTEND;TZID=Europe/London:20260302T163000
DTSTAMP:20260420T123419
CREATED:20251119T100513Z
LAST-MODIFIED:20260227T230348Z
UID:10002149-1772460000-1772469000@www.hcpa.info
SUMMARY:Time Management for Leaders - Applying the 7 Habits of Highly Effective People
DESCRIPTION:  \n  \nCourse fee: HCPA Full Member: Fully funded*\nAssociate Member: £25+VAT | ACE Member: £33+VAT | Non-member: £50+VAT\n\nHalf day course via Virtual Classroom\n \nThis half-day\, live online session is designed for established leaders who benefit from discussion-led\, peer-to-peer learning. Delivered in an interactive virtual environment\, it removes travel demands and fits seamlessly into busy schedules. The session places strong emphasis on guided conversation\, shared experiences\, and reflective dialogue\, enabling leaders to explore practical approaches together and apply insights directly to their work. \nIn this discussion-focused course\, leaders in adult social care will examine effective time-management strategies and explore how personal habits influence productivity. Drawing on principles from Stephen R. Covey’s The 7 Habits of Highly Effective People\, participants will engage in collaborative conversations about prioritisation\, common time traps\, stress\, and sustainable work practices. Through facilitated dialogue and practical examples\, leaders will develop a clearer understanding of how to use their time intentionally and support productive working across their teams. \nLearning objectives:\n• Understand the importance of effective time management including effects of stress.\n• Identify individual “thieves of time” and common errors in time management.\n• Understand how to manage a task list most effectively.\n• Analyse time wasters such as procrastination and fear of failure.\n• Learn to categorise tasks based on urgency and importance using the time management matrix.\n• Evaluate time management tools and effective communication. \n*Please note: As per our T&C’s\, this course carries a fee in the event of non-attendance\, non-completion or late cancellation.\nBookings of more than two delegates per site may be amended to allow access to all member organisations at the discretion of HCPA.\nDelegates who are late may not be admitted into the training and a cost incurred.
URL:https://www.hcpa.info/courses/time-management-for-leaders-applying-the-7-habits-of-highly-effective-people/
LOCATION:Virtual Classroom
CATEGORIES:Care Leadership Courses
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