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Managing People: Proactively Raising Productivity Through Performance Management

13 January - 10:00 am - 4:00 pm

Fully funded

Dates: 13th January and 3rd February 2020 (All dates must be attended)

Course Description

People are any company’s greatest asset and even more so in the care sector, so how do you ensure you keep the great people in jobs? This course has been designed to support managers at all levels to reflect on staff performance and grow staff teams to work together creating a ‘can do’ environment where challenges are met with passion and enthusiasm and staff are confident in their place in the company. Delegates will learn how to stand back and look at systems and process models.

Learning Outcomes

At the end of the course you will be able to:

  • Understand current ideas about performance management
  • Consider how performance management applies to your current role and how to manage ‘difficult conversations’
  • Link organisational strategy and targets to your teams job roles and objectives
  • Increase your confidence in coaching, influencing, delegation and feedback skills when appraising individual performance formally and informally
  • Understand and apply capability policies and procedures to address performance gaps
  • To reflect on team structure


To actively participate in the course.

» Cancellation policy applies
Disclaimer: Please note that this course is fully funded for Standard, Silver and Gold members only. Associate Members will incur a cost for this training. For more details, please email enquiries@hcpa.info before booking.

Tickets are not available as this course has passed.


13 January
10:00 am - 4:00 pm
Fully funded
Courses Category:
Aimed at:
Managers, Training Co-ordinators, HR staff, Deputy staff, Senior staff, Team Leaders
Service User focus:
Dementia, Elderly, Learning Disability, Autism, Drug misuse
Care Setting focus:
Residential, Homecare, Care Home, Flexicare, Supported Living, Nursing Home, Hospice