Gaining Outstanding in Inspections
16 January, 2020 - 10:00 am - 1:00 pm
This course will help delegates understand how the Care Quality Commission (CQC) can support providers and how they decide on quality rating. Delegates will also identify the key factors of intelligence monitoring and complete action plans for each Key Line of Enquiry (KLOE).
By the end of this course, learners will:
- Understand how CQC decide a rating
- Understand the rating characteristics
- Create a SMART action plan on their return to implement each KLOE
Requirements & Suitability
This course is available for all CQC registered services who wish to improve their CQC rating to ‘Outstanding’. This course is best suited for registered managers or those working towards registration, who have the authority to implement action plans or outcomes from the Continuing Professional Development event.
Learners should come with prior knowledge of CQC requirements and monitoring procedures within their own organisation. Learners should have also completed Quality Assurance and Inspections: Leading and Recognising Excellence in Care (p.55)